Care Home Owned by Healthcare Homes Group Ltd in Kent
9.6
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Kent for Healthcare Homes Group Ltd are showing below.
View the details of all 48 locations (with 4197 reviews) owned by Healthcare Homes Group Ltd
Healthcare Homes Group Ltd Locations in Kent (1)
Ashley Gardens Care Centre
9.7
75 reviews
419 Sutton Road, Maidstone ME15 8RA
"We would like to thank all the staff for the loving care my sister in law received in the short time she was with you. Especially over her…" Read all 75 reviews
Location Type Care Home
Situated in Maidstone in Kent, Ashley Gardens is a home full of laughter and smiling faces that provides nursing and respite care to those living with dementia. The welcoming staff are the heart of the home and the home is well-regarded in the local… Read more about Ashley Gardens Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- 89 Rooms from £1,635 / week
Healthcare Homes Group Ltd Reviews in Kent (75)
9.6
Healthcare Homes Group Ltd has a Group Review Score of 9.6 (9.619) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Healthcare Homes Group Ltd must have a Review Score.
Review of
Ashley Gardens Care Centre
from Jacqueline S (Sister-in-law of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We would like to thank all the staff for the loving care my sister in law received in the short time she was with you. Especially over her last few days. My other sister in law and niece felt truly supported by you all at her passing. May God bless you all. Our heartfelt thanks.
Reply from Corina Fierbinteanu, Manager at Ashley Gardens Care Centre
Thank you for taking the time to leave this review. We are so pleased to know you felt supported and welcome. I will share with the team your kind words
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Review of
Ashley Gardens Care Centre
from Julie D (Daughter of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Somehow, the staff enabled my mother to get back onto her feet and got her eating and drinking again. She returned, with their help, to more like her old self and by putting a bookcase in her room, encouraged her to read again. She was looked after with great care and compassion for her end of life
care. They were brilliant, doing all they could to keep her comfortable and supported me through it. Thank you.
Reply from Corina Fierbinteanu, Deputy Manager at Ashley Gardens Care Centre
Thank you so much for taking the time to write a lovely review, we are here to here to help, to support and to use our skills aiming to improve the daily experiences and quality of life. I will share your review with the team.
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Review of
Ashley Gardens Care Centre
from Karen S (Daughter of Resident) published on 13 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum, has been a resident at Ashley Gardens Care Home for a year now, the staff are lovely and always asking if my mum needs anything. The ladies that arrange the entertainment for the residents are amazing. They have singers which my mum loves to sing a long and dance too. They have animals come
in so they can hold or stroke them. They have cupcake making and Bingo and painting and flower arranging. My mum likes this especially, as she has always enjoyed being amongst friends and going and doing things. So they'res a massive thank you to them for everything that they do. My mum's room is always clean and tidy. And her clothes washed and back in her wardrobe. At one time my dad was at Ashley Gardens Care Home with my mum as a resident. My sister and I looked at different care homes, but Ashley Gardens Care Home came 1st all of the time. I hope that this review might help a family who's family member is coming to a residential care home and would like to hear about it.
Reply from Corina Fierbinteanu, Deputy Manager at Ashley Gardens Care Centre
Thank you so much for taking the time to write a lovely review, we are so pleased Mum is happy here and that she has enjoyed the entertainment! I will share your review with the team.
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Review of
Ashley Gardens Care Centre
from Janet G (Friend of Resident) published on 25 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
What a lovely clean home I was really impressed
And you do so much for residents, activities etc
If I could put my name down now I would
Staff are very sociable and friendly with visitors toi
Well done everyone
And you do so much for residents, activities etc
If I could put my name down now I would
Staff are very sociable and friendly with visitors toi
Well done everyone
Reply from Corina Fierbinteanu, Deputy Manager at Ashley Gardens Care Centre
Thank you so much for your king and thoughtful review. Our aim is to create a safe, supportive and welcoming environment for both residents and their loved ones. Thank you once again.
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Review of
Ashley Gardens Care Centre
from Alina P (Daughter of Resident) published on 25 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has advanced Alzheimer's and was in need of a safe and welcoming place to call home. I feel we have been blessed. Mum moved in mid June, 2025 to a warm reception. The staff knew her name on arrival and were full of enthusiasm and encouragement. It was a difficult decision but the best decision
for mum. During the week there are activities and events, food looks delicious, with lots of treats and snacks. Mum is gaining back some much needed weight. The staff are reassuring with all of us as mum is adjusting to her new home. I feel confident it's been the best decision for mum, she's safe, clean, cared for, experiencing new things which brighten her days. I live overseas so enjoy the social media posts and the daily updates.
Reply from Corina Fierbinteanu, Deputy Manager at Ashley Gardens Care Centre
Thank you so much for your king and thoughtful words. We are pleased to hear that your mum is happy and well cared in our home, and means a lot to know this is reflected in your family's experience. Thank you once again.
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Review of
Ashley Gardens Care Centre
from S P (Daughter-in-law of Resident) published on 29 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A warm, friendly home- Mum is much more calm and looks so much better since moving in.
Being Italian food has been a passion-we were able to bring some home cooked pasta which was great.
The team clearly, really care about the residents and their welfare. Thank you to you all.
Being Italian food has been a passion-we were able to bring some home cooked pasta which was great.
The team clearly, really care about the residents and their welfare. Thank you to you all.
Reply from Amanda Lailey, Manager at Ashley Gardens Care Centre
Thank you so much for taking the time to write a lovely review, we are so pleased Mum is calm and happy here and that she has enjoyed the Italian food! I will share your review with the team.
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Review of
Ashley Gardens Care Centre
from L C (Daughter of Resident) published on 29 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely home staff treat residents very well couldn't ask for any better enjoy visiting as feel very welcome there.
Mum settled in very well been there nearly a year now and we as a family are happy that she is happy and every need is cared for.
She is always clean and well dressed and breakfast
Mum settled in very well been there nearly a year now and we as a family are happy that she is happy and every need is cared for.
She is always clean and well dressed and breakfast
dinner and tea are regular times and food is good.
I would like to thank all the staff who look after her they work very hard to keep everyday happy for her the entertainment is first class something going on most days and enjoy seeing her on social media pages, would definitely recommend.
I would like to thank all the staff who look after her they work very hard to keep everyday happy for her the entertainment is first class something going on most days and enjoy seeing her on social media pages, would definitely recommend.
Reply from Amanda Lailey, Manager at Ashley Gardens Care Centre
Thank you for leaving such kind words, we are so pleased that Mum is settled and happy and that you enjoy visiting. I will share your lovely words with the team.
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Review of
Ashley Gardens Care Centre
from H S (Granddaughter of Resident) published on 29 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My nan is currently in this care home and am very happy with the care she gets they seem to go out of there way to have plenty of entertainment and make you feel very welcome when visiting staff always seem to be happy and are friendly would recommend
Reply from Amanda Lailey, Manager at Ashley Gardens Care Centre
Thank you for taking the time to leave this review. I am so pleased you are made to feel welcome. I will share with the team your kind words.
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Review of
Ashley Gardens Care Centre
from K U (Daughter of Resident) published on 29 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum arrived at Ashley Gardens Nov 24.
The staff immediately made her feel welcome, safe & gave her a sense of belonging.
Her care plan was formulated & immediately put into action. Any adaptations are quickly acted upon.
The staff are respectful, caring & very approachable.
The menu is varied,
The staff immediately made her feel welcome, safe & gave her a sense of belonging.
Her care plan was formulated & immediately put into action. Any adaptations are quickly acted upon.
The staff are respectful, caring & very approachable.
The menu is varied,
well prepared & presented in an appetising manner.
The residents are stimulated by the varied range of activities provided if they choose to participate.
The staff work closely with relatives informing them immediately of any concerns or change in circumstances.
They invite relatives to participate in the relatives quarterly meetings which we have found to be informative.
Ashley Gardens has a friendly and welcoming atmosphere.
The residents are stimulated by the varied range of activities provided if they choose to participate.
The staff work closely with relatives informing them immediately of any concerns or change in circumstances.
They invite relatives to participate in the relatives quarterly meetings which we have found to be informative.
Ashley Gardens has a friendly and welcoming atmosphere.
Reply from Amanda Lailey, Manager at Ashley Gardens Care Centre
Thank you so much for taking the time to leave this review and we are so very pleased that mum feels a sense of belonging. I will share your words with the team.
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Review of
Ashley Gardens Care Centre
from S C (Husband of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When we visited my wife the staff were very friendly with us and she looked very happy. She eats all of her food which is very good because in the other home she would not eat so I know she is happy. I live in London so I can not go and see her as much as I would like but I know she is being looked
after very well, so thank you very much for that and a Happy New Year to you all from all the family.
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Review of
Ashley Gardens Care Centre
from Janet W (Sister of Resident) published on 13 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My sister who is end-of-life is very well looked after. Bathed every day and has cream put all over her body. She is moved in the bed regularly so as to avoid bed sores. Communication between staff is excellent. Cleaning in the room is of a high standard.
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Review of
Ashley Gardens Care Centre
from S E (Niece of Resident) published on 1 November 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I visit my auntie once a week and have found the staff very caring. The rooms are very clean and the dining area is lovely. I go to her room to get her a drink and find it is very clean. I cannot find any faults in the areas that I have seen.
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Review of
Ashley Gardens Care Centre
from K D (Respite Resident) published on 25 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent caring staff from all departments, with options of additional activities weekly, meal variety and dietary needs very good. The attention to individual care requirements needed for a homely type stay and the special little cat that visits the communal gardens daily.
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Review of
Ashley Gardens Care Centre
from S L (Daughter of Resident) published on 22 October 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The current manager has achieved good results relating to staffing levels, better practices of staff and recognising weak areas. Thus CQC result of Good overall. Responsibility and hard-working team hopefully will continue with the new manager. Aesthetic improvements have resulted in a far more pleasant
environment. Progressive plans for 2025 are welcome. The job is always changing and all areas will need monitoring. Catering is very good. Activities, cleanliness and laundry are very good. The reception is welcoming.
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Review of
Ashley Gardens Care Centre
from V S (Daughter of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
There has been significant improvement in all areas of the home. Going forward this standard and ethos should be encouraged and maintained both for the benefit of the residents and moral of staff who now have the guidance and benchmark from which they can continue to move forward. Catering excellent,
cleaning is excellent as is the activity program.
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Review of
Ashley Gardens Care Centre
from Shayna F (Niece of Resident) published on 7 October 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Once we managed to get a meeting with management actions were taken and they were quick. Every care home will have their issues which I understand, I've worked in a care home and in a management position myself and apparently our concerns and requests were not getting passed on. However once I spoke
with the Deputy manager and Nurse myself and my father were impressed with how quick the actions occurred. They were both nice to keep us updated on his progress and his care.
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Review of
Ashley Gardens Care Centre
from Pauline S (Daughter of Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been in this home since May 24. She was previously in a different home in Maidstone which was terrible care. We cannot fault Ashley Gardens Care Centre. The care she receives is amazing, carers and nurses make sure my mum is looked after and nothing is too much trouble for them. So pleased
with this home, would recommend this home. Well done for giving my mum the care she needs and mum is happy.
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Review of
Ashley Gardens Care Centre
from T J (Husband of Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
We moved in in January 2014.
It was cold and we came by ambulance from hospital. They took us to a lovely room warm clean and with a big window.
The staff made a big fuss of us and I was happy to go home knowing my lovely wife was in good hands, we're still here so it must be good.
It was cold and we came by ambulance from hospital. They took us to a lovely room warm clean and with a big window.
The staff made a big fuss of us and I was happy to go home knowing my lovely wife was in good hands, we're still here so it must be good.
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Review of
Ashley Gardens Care Centre
from G B (Son of Resident) published on 29 July 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum is a resident at Ashley Gardens Maidstone and as a family we wanted to feed back how happy we are at the care Mum gets from the carers on her level who look after her on a daily basis. Following a recent resident's family general meeting which was positive to hear of future plans, we were all
asked for feedback and my dad raised a point to improve Mum's feeding procedure, this has been filtered through to the staff on Mum's level straight away. As a family, staff on Mum's level are very good and we want to pass on our thanks mainly to two members of staff in particular who always go a little further and we can't thank them enough.
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Review of
Ashley Gardens Care Centre
from Michael I (Son of Resident) published on 28 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum was cared for with the utmost care and respect as were her immediate family. On our visits, she always looked clean tidy and very comfortable. Great knowledgeable team. At the end of my mum's life, the palliative end-of-life care was very calming and loving.
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Awards / Recognitions (9)
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