Care Homes Owned by Healthcare Homes Group Ltd in Dorset

I have visited many care homes in my life but none as good as this one. Everyone here genuinely cares and cannot do enough for the residents and their families. Yvonne, Sue, Sarah, Dawn, Claire (sorry I can't remember everyone names but you are all angels), the team of chefs. Everyone you have all been so kind and supportive. Words cannot express how grateful we all are that you made our Dad's last few weeks comfortable, loving and happy. We will always been indebted to you all.

The home smells like a home and not a care home and everyone behind these walls is good and honest nothing was too much trouble even the chefs did everything they could to ensure all families had nourishment and were looked after.

This home radiates kindness and love. Thank you for being angels everyone should have enjoy their last days in places like this.

I would like to thank Debbie and the team for the superb care that they have given my father. It is a wonderful home in an idyllic setting with amazing caring compassionate staff. I cannot fault the service they are truly amazing. It is so reassuring to know that Dad is in safe caring hands.

Kind, patient, gentle and full of laughter I can not recommend The Malthouse enough. My grandmother joined 3 months ago, a tricky customer the staff won her over in no time. She loves it there, and we as a family love it too. Brilliant - 10/10.

Excellent. Alan is a better colour and more active.

Very Happy with all aspects of care.

Last Saturday's highly memorable Garden Party was a great success. Not only was the weather excellent, but so was the organisation, live music, drink and fare.

My mother and aunt were singing along to brilliant Songbirds and loved the Pimms, delicious cream scones and tea afterwards.

A huge thank you to the very special team at The Malthouse for enabling this whilst at the same time caring for our loved ones. It must have been a huge effort- but it all went like clockwork and was great fun.

Very Happy. Mother in law is well liked. Staff are very helpful and friendly. She has settled in well with the residents and made friends. Home is very homely in an old building so feels comfy and less hospital like. She's well looked after, likes the food and enjoys the day drips :)

The staff all showed outstanding compassion and care. We couldn't have asked for more.

Perhaps allow a bbq next time.

We are generally happy with the overall care provided. The staff are friendly and caring and happy to help in anyway they can. The gardens always look beautiful, a difficult task with the summer we have had! We attended the recent garden party with plenty of food on offer. Would just like to make a suggestion for future events.......please try and serve drinks cold or provide ice.

Nice way to spend the afternoon

From the first visit to The Malthouse, we realised that this was the ideal place for my dad to stay. From the point of discussing discharge from the hospital, the Manager was able to take all of the stress and anxiety off our shoulders. Initially he was to stay for a short period of time, but he has been so happy and looked after since moving in, that he's made it permanent. He's been so much more sociable with other people than before and is able to have a joke with the team, who do an amazing job of looking after him.

From my initial contact by telephone I have found The Malthouse easy to talk to and absolutely everybody that I have spoken to, on the phone, or met in person whilst visiting my Mother has been smiling and happy. Quick to help and happy to discuss any of my Mother's requests.

I can only speak from the experience of my Mother's room, which is ground floor with everything she needs, and a lovely view out into the garden. The garden is delightful despite the current drought. Pots of flowers lovingly watered thank goodness.

To have Mother in the Malthouse was a very good decision.

My mother stayed in The Old Vicarage for two weeks respite care while we went away on holiday She was happy to be there and was taken care of and made to feel very welcome. The staff are skilful and kind, the rooms are all well appointed and the experience was an all round good one. We would use The Old Vicarage again.

I would have liked the Daily Telegraph every day (not Sunday).

Fantastic restaurant and lounge, a fantastic kitchen and staff... and smiles from Dad!!

The staff are very attentive, kind and friendly.

The atmosphere is friendly, cheerful and willing. It feels like a home, a warm, safe place where you want to be. The staff are attentive, always ready to help with whatever is needed, paying heed to individual characteristics and foibles as well as their physical, mental and social needs. They are kind, caring and responsive and I am confident my mother is looked after and monitored well and her needs met with patience and understanding. Thank you from her and thank you from me.

The carers, activities staff, medical personnel, kitchen/laundry/gardening staff go out of their way to be helpful and kind. Since my husband responds to a smiling face it nearly alwaus appears happy. More varied activities for residents would be appreciated, taking advantage of the beautiful, extensive garden. Taking residents outside to enjoy the fresh air gives so much joy, especially if wheelchair bound. Every effort is made by staff for significant events on the calendar, eg, Easter, Halloween, Divali, etc. The item lacking to a permanent wheelchair accommodating vehicle with at least two assigned drivers from the staff to be able to drive it.

All the staff there are totally amazing.