Healthcare Homes Group Ltd in Dorset <span class="pipe">|</span> 4 Care Homes <span class="pipe">|</span> 479 Reviews

Review of
Ashley Court Care Home
from Martin C (Son-in-law of Resident) published on 27 January 2026 Submitted via Postal Card • Report

Overall Experience

Very pleased with teh care home, I CAN'T FAULT IT!
Staff are excellent and very friendly the home is kept very clean and bright and welcoming. The food is like of resturant standard grade. Thank you very much.

Reply from Gigy Johnson, Manager at Ashley Court Care HomeThank you for taking the time to share such positive feedback. We are really pleased to hear how happy you are with the care provided and that you found our team friendly, the home welcoming, and the food to a high standard. Your kind words will be shared with the team and are truly appreciated.

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Review of
Ashley Court Care Home
from Julian D (Son of Resident) published on 27 January 2026 Submitted via Postal Card • Report

Overall Experience

My mother is very happy here and so are we. Highly recommended.

Reply from Gigy Johnson, Manager at Ashley Court Care HomeThank you for your lovely feedback and recommendation. We are so pleased to hear that your mother is happy with us and that you are satisfied with the care and support provided. Your kind words mean a lot to our whole team. Thank You so much.

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Review of
Blandford Grange Care Home
from Katie B (Granddaughter of Resident) published on 27 January 2026 Submitted via Website • Report

Overall Experience

I moved my Grandma to the grange a week ago and the family are incredible. From the carers to the office staff. Donna & Lauren in the office have gone above and beyond with helping me navigate everything from paperwork to settling my grandma into the home. I can't fault it one bit. If you want your

family member to be safe, secure and supported then definitely go to the grange.

Reply from Lauren Plummer, Deputy manager at Blandford Grange Care HomeThank you so much for your kind words Katie. It has been a pleasure to have Grandma in our care.

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Review of
Blandford Grange Care Home
from E D (Son of Resident) published on 27 January 2026 Submitted via Website • Report

Overall Experience

My mother was looked after so well during the 1.5 years she was with you, until she sadly passed away. The staff, from management, to nurses and carers were all wonderfully attentive and caring up until the last.
I can highly recommend The Blandford Grange

Reply from Rachel Smith-Harrison, Home Manager at Blandford Grange Care HomeThank you very much for your kind words it was a pleasure caring for your Mum.

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Review of
The Old Vicarage Care Home
from Z P (Daughter of Resident) published on 23 January 2026 Submitted via Postal Card • Report

Overall Experience

My mother came in just before Christmas, but she was very grumpy as she didn't want to come to the home- and the staff were absolutely marvellous. They gave her such love, care and attention that she slowly softened to the warmth of the home and very soon they each had her going out for lunch. Sadly

she shortly became very unwell with a large undiagnosed until now, cancer tumour, that pulled her into palliative care. The care and attention she got, while she was dying was amazing- right up to her last breaths she was loved, given the utmost dignity and respect by all that looked after her and I thank them from my heat for all of them.

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Review of
The Old Vicarage Care Home
from Lucinda L (Daughter of Resident) published on 23 January 2026 Submitted via Website • Report

Overall Experience

Mother moved into the Old Vicarage shortly before Christmas and very quickly settled in. The staff could not have been more helpful or accommodating as a huge amount of furniture, pictures and objets moved in too. Not to mention a large Siamese cat, the love of Mother's life. Everyone did their utmost

to help and to make her feel at home and it worked. Having been anti initially she was very quickly telling her friends what a nice place it was and calling it home. She was soon making plans for the long term including moving her weekly Mahjong group meetings to the Old Vic. Sadly this was not to be as in a very short time Mother was diagnosed with terminal cancer and her time at the Old Vic was cut short. The care and compassion shown to both Mother and her connections throughout Mother's last few days was exceptional. I cannot rate the staff highly enough from the wonderful handyman who hung the pictures in her room to the special lady who gave up her own time to sit with Mother.

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Review of
The Malthouse Residential Home
from C M (Friend of Resident) published on 22 January 2026 Submitted via Postal Card • Report

Overall Experience

I visited my friend living at The Malthouse a few days ago, she is so happy there + it's a lovely home from home. I also visited over Christmas + the decorations were absolutely beautiful. I found the staff very helpful + friendly + nothing was too much trouble. I was given tea + cake by the manager

who was very pleasant + welcoming, as was the deputy manager as well.

Reply from Debra Wyke, Home Manager at The Malthouse Residential HomeThank you for taking the time to review our home. We are pleased to hear you had such a positive experience visiting your friend and thank you for your kind comments, these will be shared to the team. Thank you for your support on behalf of all of us.

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Review of
Ashley Court Care Home
from J W (Next of Kin) published on 22 January 2026 Submitted via Postal Card • Report

Overall Experience

I find Ashely Court Care Home to be a kind/caring friendly care home a very inviting / welcoming care home. Brightly decorated and very clean. Staff and management are kind and easy to approach.The activities staff are lovely and do their best best to entertain all the resident at Ashley Court. When

visiting my friend at Ashley Court its nice to sit in the lounge and or dining room with the staff and residence. It's a lovely environment to be in.

Reply from Gigy Johnson, Manager at Ashley Court Care HomeThank you for your kind feedback.
We are pleased to hear that you find Ashley Court to be a welcoming, caring, and clean environment, and that our staff and activities team have made a positive impression. Your comments are greatly appreciated and will be shared with the team.

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Review of
Ashley Court Care Home
from Andrea P (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report

Overall Experience

My Mum has only been at Ashley Court for a few weeks and is still settling, however, the staff have exceeded all expectations in their care towards her and us as a family. All staff are friendly and approachable and always have a smile!! It really makes such a difference! We feel that we are listened

to and any concerns actioned straight away.
So far we are very impressed

Reply from Gigy Johnson, Manager at Ashley Court Care HomeThank you for your lovely feedback. We are delighted to hear that your mum is settling in well and that you feel supported as a family. Our team will be pleased to know their care and approach have made a positive difference. Thank you.

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Review of
Ashley Court Care Home
from Susan R (Friend of Resident) published on 14 January 2026 Submitted via Postal Card • Report

Overall Experience

My friend Eddie has been here since June. I have always found the staff very welcoming and helpful. Eddie is always smartly dressed and well cared for, and has settled quite well. Ashley Court offer a good range of activities for residents, and the outdoor area is excellent for residents to enjoy. I

am kept informed of Eddies needs and treatments, and am extremely happy with all of his care here.

Reply from Gigy Johnson, Manager at Ashley Court Care HomeWe are truly grateful for your kind feedback. It's wonderful to hear that our team is welcoming, that the care provided meets your expectations, and that our residents enjoy the activities and outdoor spaces. Thank you again for your trust and support.

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Review of
Blandford Grange Care Home
from Suzanne E (Daughter of Resident) published on 24 December 2025 Submitted via Website • Report

Overall Experience

My mum received appalling care at Blandford Grange during her 5 week stay in the last weeks of her life. I cannot urge other relatives to avoid this home enough. She was not treated with respect or dignity and her care was unsafe. Her medications were not managed correctly and she was left in risky

situations. It breaks my heart that she suffered more than she needed to at this vulnerable time in her life. We launched complaints but their record keeping is so poor that investigation is almost impossible. I am just glad that we were able to get her moved to a better place to die where the managers and staff were professional and compassionate. The home she moved to even raised a safeguarding complaint as her transfer to them had been dangerously managed by Blandford Grange. The home is systemically poorly run with a culture that would take a complete overhaul to change. I am mistrustful of other reviews on this site - they bear no resemblance to an our experience

Reply from Home Manager, Home Manager at Blandford Grange Care HomeThank you for your review, we are sorry we did not meet your expectations as we endeavour to make every resident's experience the best it can be. We acknowledge your comments thank you.

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Review of
Ashley Court Care Home
from B M (Wife of Resident) published on 22 December 2025 Submitted via Postal Card • Report

Overall Experience

I has been my experience during this short period of time that my husband, Jack, has received excellent care & attention in every aspect of the care home. My thanks are to the wonderful staff.

Reply from Gigy Johnson, Manager at Ashley Court Care HomeThank you for your kind feedback. We're delighted to hear that you've been pleased with the care and attention provided. Your words are greatly appreciated and will be shared with our dedicated team, as they continue to deliver the highest standard of care.

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Review of
Blandford Grange Care Home
from Adrian H (Son of Resident) published on 21 November 2025 Submitted via Postal Card • Report

Overall Experience

Today good visit to see Mother
Halloween these nice atmosphere.

Reply from Rachel SMith-Harrison, Home Manager at Blandford Grange Care HomeDear Adrian,
Thank you for your review it is much appraciated.

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Review of
Blandford Grange Care Home
from Shirley P (Daughter of Resident) published on 10 November 2025 Submitted via Postal Card • Report

Overall Experience

Highly recommend Blandford Grange. From day 1, Mum received the best nursing care, sadly she was only there for 2 weeks before she died peacefully. We quickly felt part of her care and known by nurses/carers and made welcome. Very friendly place. Thank you.

Reply from Lauren Plummer, Deputy Manager at Blandford Grange Care HomeThank you for your kind words, your mother and family were a pleasure to care for.

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Review of
Ashley Court Care Home
from Louise C (Daughter of Resident) published on 7 November 2025 Submitted via Website • Report

Overall Experience

The staff at Ashley Court in particular the office and activities team and nurses go above and beyond to take care of my father. The office ladies are so welcoming and go the extra mile for their residents.

Reply from Gigy Johnson, Manager at Ashley Court Care HomeThank you for your lovely feedback. We're so pleased to hear your father is well cared for and that our office, activities, and nursing teams have made a positive difference. Your kind words mean a lot to us all at Ashley Court.

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Review of
Blandford Grange Care Home
from Norman C (Husband of Resident) published on 23 October 2025 Submitted via Postal Card • Report

Overall Experience

My wife, Janet, had to move here from another care-home about 4 weeks ago. She was pleased with the room they gave her and with the staffs general acceptance of her and their willingness to make her happy and welcome. A meal was waiting for her and we have found it all of good standard. I am glad we

have made the move.

Reply from Lauren Plummer, Deputy manager at Blandford Grange Care HomeThank you for your kind words, we appreciate it. We enjoy looking after your wife and you

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Review of
The Malthouse Residential Home
from M Q (Son of Resident) published on 29 September 2025 Submitted via Website • Report

Overall Experience

My father has been a resident for four and a half years. He has consistently been treated with compassion and professional excellence. I could not fault the care he has received and my perception is that he is very fortunate to have been a resident there towards the end of his life.

Reply from Debra Wyke, Home Manager at The Malthouse Residential HomeThank you for taking the time to review our home. It is our pleasure to support your father and we are pleased this has been such a positive experience for both of you. Your kind comments will be passed on to the team and thank you for your ongoing support.

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Review of
The Malthouse Residential Home
from Neil H (Son of Resident) published on 10 September 2025 Submitted via Postal Card • Report

Overall Experience

Such an incredibly caring and professional team of staff at The Malthouse. Outstanding facilities and catering. The care my father received was second to none. A very homely atmosphere and such attentive carers and management. We could not have coped without their help and are so grateful. I would only

use them again.

Reply from Debra Wyke, Home Manager at The Malthouse Residential HomeThank you for taking the time to review our home. We are very grateful for your kind words and it was our pleasure to be able to support your father and yourselves. Thank you once again for your support and your comments will be passed on to the team. With kindest regards,

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Review of
The Malthouse Residential Home
from P C (Resident) published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

My overall experience of maintenance staff for my requirement has been prompt and efficient, highlighting the need for certain workmen i.e fence replacement, shortly, and checking fridge thermostat efficiency, during very hot weather recently.

Reply from Debra Wyke, Home Manager at The Malthouse Residential HomeThank you for taking the time to review our home. Your comments are much appreciated and thank you for your support. This will be passed on to our team. With kind regards,

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Review of
The Malthouse Residential Home
from Jane B (Daughter of Resident) published on 20 August 2025 Submitted via Postal Card • Report

Overall Experience

My husband and I felt immediately that this home was ideal for Dad. It is like a very large house - no horrible bare floors everywhere! Cosy, nicely - furnished rooms, kind staff - nothing is too much trouble. Splendid activities and outings. Dad settled in so much better than I anticipated - sadly

he had an unexpected stroke and died in June, but we could not have wished for a better last three months for a 95 year old man. Nice food, with little treats every afternoon - exquisite little cakes with drinks and visitors included! Very impressed with inter-staff briefings - whoever I spoke to on the phone would know what was going on with Dad. Keeping ungraspingly to about 23 residents is excellent for this. Touched by details - someone carefully sewed name labels in Dad's clothes by hand.

Reply from Debra Wyke, Home Manager at The Malthouse Residential HomeThank you so much for taking the time to submit this review. It was our pleasure to care for your wonderful father and we are so happy he chose The Malthouse as his home. Our only sadness is that we did not have long enough to enjoy his company and hear more about his amazing life story. Your kind words will be passed on to the team and thank you for all your support, it is very much appreciated. With kindest regards,

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Care Homes Owned by Healthcare Homes Group Ltd in Dorset

Healthcare Homes Group Ltd Locations in Dorset (4)

Healthcare Homes Group Ltd Reviews in Dorset (479)

Ashley Court Care Home

Ashley Court Care Home

Blandford Grange Care Home

Blandford Grange Care Home

The Old Vicarage Care Home

The Old Vicarage Care Home

The Malthouse Residential Home

Ashley Court Care Home

Ashley Court Care Home

Ashley Court Care Home

Blandford Grange Care Home

Ashley Court Care Home

Blandford Grange Care Home

Blandford Grange Care Home

Ashley Court Care Home

Blandford Grange Care Home

The Malthouse Residential Home

The Malthouse Residential Home

The Malthouse Residential Home

The Malthouse Residential Home

Awards / Recognitions (9)

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