Healthcare Homes Group Ltd in Dorset | 4 Care Homes

Review of
Blandford Grange Care Home
from Norman C (Husband of Resident) published on 23 October 2025 Submitted via Postal Card • Report

Overall Experience

My wife, Janet, had to move here from another care-home about 4 weeks ago. She was pleased with the room they gave her and with the staffs general acceptance of her and their willingness to make her happy and welcome. A meal was waiting for her and we have found it all of good standard. I am glad we

have made the move.

Reply from Lauren Plummer, Deputy manager at Blandford Grange Care Home

Thank you for your kind words, we appreciate it. We enjoy looking after your wife and you

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Review of
The Malthouse Residential Home
from M Q (Son of Resident) published on 29 September 2025 Submitted via Website • Report

Overall Experience

My father has been a resident for four and a half years. He has consistently been treated with compassion and professional excellence. I could not fault the care he has received and my perception is that he is very fortunate to have been a resident there towards the end of his life.

Reply from Debra Wyke, Home Manager at The Malthouse Residential Home

Thank you for taking the time to review our home. It is our pleasure to support your father and we are pleased this has been such a positive experience for both of you. Your kind comments will be…read more

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Review of
The Malthouse Residential Home
from Neil H (Son of Resident) published on 10 September 2025 Submitted via Postal Card • Report

Overall Experience

Such an incredibly caring and professional team of staff at The Malthouse. Outstanding facilities and catering. The care my father received was second to none. A very homely atmosphere and such attentive carers and management. We could not have coped without their help and are so grateful. I would only

use them again.

Reply from Debra Wyke, Home Manager at The Malthouse Residential Home

Thank you for taking the time to review our home. We are very grateful for your kind words and it was our pleasure to be able to support your father and yourselves. Thank you once again for your…read more

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Review of
The Malthouse Residential Home
from P C (Resident) published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

My overall experience of maintenance staff for my requirement has been prompt and efficient, highlighting the need for certain workmen i.e fence replacement, shortly, and checking fridge thermostat efficiency, during very hot weather recently.

Reply from Debra Wyke, Home Manager at The Malthouse Residential Home

Thank you for taking the time to review our home. Your comments are much appreciated and thank you for your support. This will be passed on to our team. With kind regards,

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Review of
The Malthouse Residential Home
from Jane B (Daughter of Resident) published on 20 August 2025 Submitted via Postal Card • Report

Overall Experience

My husband and I felt immediately that this home was ideal for Dad. It is like a very large house - no horrible bare floors everywhere! Cosy, nicely - furnished rooms, kind staff - nothing is too much trouble. Splendid activities and outings. Dad settled in so much better than I anticipated - sadly

he had an unexpected stroke and died in June, but we could not have wished for a better last three months for a 95 year old man. Nice food, with little treats every afternoon - exquisite little cakes with drinks and visitors included! Very impressed with inter-staff briefings - whoever I spoke to on the phone would know what was going on with Dad. Keeping ungraspingly to about 23 residents is excellent for this. Touched by details - someone carefully sewed name labels in Dad's clothes by hand.

Reply from Debra Wyke, Home Manager at The Malthouse Residential Home

Thank you so much for taking the time to submit this review. It was our pleasure to care for your wonderful father and we are so happy he chose The Malthouse as his home. Our only sadness is that we…read more

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Review of
The Old Vicarage Care Home
from D K (Relative of Resident) published on 19 August 2025 Submitted via Postal Card • Report

Overall Experience

Excellent service, compassionate; everyone is treated with respect and dignity. Thoroughly enjoyable family day.

Reply from Justine Cowell, New Business Manager at The Old Vicarage Care Home

Thank you so much for your kind words, we will ensure this message is passed on to all of our team. thank you again

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Review of
The Malthouse Residential Home
from N F (Son of Resident) published on 15 August 2025 Submitted via Postal Card • Report

Overall Experience

A well-run residential home. The staff all seem very caring and considerate. They are friendly and helpful towards both residents and visitors. There is a pleasant atmosphere and I always feel that my mother is being well looked after and is generally happy.

Reply from Debra Wyke, Home Manager at The Malthouse Residential Home

Thank you for taking the time to review our home, we are glad that your mother is happy here and that your experiences are so positive. Your lovely comments will be passed on to the team and thank…read more

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Review of
The Malthouse Residential Home
from Tamar S (Daughter of Resident) published on 12 August 2025 Submitted via Postal Card • Report

Overall Experience

From my first phone enquiry with the manager to the day mum was well enough to return home, I've nothing but praise for all the staff at the Malthouse. Everyone has treated mum and us with the utmost respect, and supported us all throughout. The team are friendly, caring, humorous and throughout have

communicated well with us as we have navigated mums journey to recovery. The garden party was a really, lovely and enjoyable event for everyone; thank you!

Reply from Debra Wyke, Home Manager at The Malthouse Residential Home

Thank you for taking the time to review our home. It has been our pleasure to support your mother through her period of ill health and we were so glad she was able to return home. We are also very…read more

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Review of
The Old Vicarage Care Home
from Janet P (Wife of Resident) published on 7 August 2025 Submitted via Postal Card • Report

Overall Experience

A very happy afternoon at The Old Vicrage for their garden party. Beautifully organised with tables, chairs and sun umbrellas in the stunning garden. BBQ provided for residents and carers and a vocalist who sang songs from yesteryear. Even members of the caring staff who were not ton duty turned up

in 'mufti', which shows a lot for their dedication. Manager and her deputy very much in evidence and a raffle held on behalf of Alzheimer's Society.

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Review of
The Old Vicarage Care Home
from Guy H (Son of Resident) published on 7 August 2025 Submitted via Postal Card • Report

Overall Experience

Mum is very happy at The Old Vicarage which is a huge comfort for us all. Mum always says how caring and kind everyone is. She enjoys feeling part of a community without feeling pressured. Thank you to everyone from the bottom of my heart. Overall a great experience for all of us.

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Review of
The Old Vicarage Care Home
from S M (Niece of Resident) published on 7 August 2025 Submitted via Postal Card • Report

Overall Experience

Lovely atmosphere. Friendly staff. Enjoy the open days in the garden. Residents are well looked after. Very good food.

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Review of
The Malthouse Residential Home
from Pamela S (Friend of Resident) published on 5 August 2025 Submitted via Postal Card • Report

Overall Experience

It was our friend's birthday, and we were amazed at the trouble the staff had gone to, to make the event special, from the elegant decorations to the delicious and well cooked meal. The whole atmosphere was positive and happy. Our friend had been quite dispirited when she had to give up independent

living to go into a care home, so we had been a bit worried, how she would have settled, but she is so happy; so glad she is in The Malthouse and says she wouldn't want to be anywhere else.

Reply from Debra Wyke, Home Manager at The Malthouse Residential Home

Thank you for taking the time to review our home. It is very pleasing to hear your friend's birthday was a such a positive experience for both her, yourself and her friends. It is a pleasure to…read more

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Review of
The Malthouse Residential Home
from David S (Friend of Resident) published on 4 August 2025 Submitted via Postal Card • Report

Overall Experience

We see our friend once a year as we live the rest of the year in North West England or Scotland. Her last birthday, she told us she was looking forward to her life ending; this year's birthday, she was enjoying life once more. My wife and I are so grateful that she recovered from her fall and is in

a safe, happy place.

Reply from Debra Wyke, Home Manager at The Malthouse Residential Home

Thank you for taking the time to review our home. We are very lucky to have your friend living here and we are so glad she chose The Malthouse as her home. We welcome many more happy visits and thank…read more

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Review of
The Malthouse Residential Home
from D H (Friend of Resident) published on 31 July 2025 Submitted via Postal Card • Report

Overall Experience

We have called many times to see my very dear friend and have been made very welcome by all staff on every occasion. Birthday meal provided by home was exceptional, delicious, and the cake was beautiful and delicious. My friend has nothing but praise for all of the staff care and love she receives in

her new home.

Reply from Debra Wyke, Home Manager at The Malthouse Residential Home

Thank you for taking the time to review our home, your thoughts and comments are very much appreciated. It is a pleasure to support your friend here and we are only too happy to welcome you for…read more

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Review of
The Malthouse Residential Home
from Edna N (Respite Resident) published on 23 July 2025 Submitted via Postal Card • Report

Overall Experience

I stayed at the Malthouse for 3 weeks' respite care following a stay in hospital. Everyone was very kind and helpful. The staff were excellent.

Reply from Debra Wyke, Home Manager at The Malthouse Residential Home

Thank you for taking the time to complete this review. We are very pleased you chose our home for your respite stay and that you had such a positive experience here. Your kind comments will be passed…read more

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Review of
Ashley Court Care Home
from S M (Niece of Resident) published on 22 July 2025 Submitted via Postal Card • Report

Overall Experience

The staff are very understanding and responsive to the residents needs and changing moods. Our aunt is very well cared for. She feels safe and secure and most importantly is happy at Ashley Court. She can be difficult but is always treated with respect.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you so much for your kind and thoughtful message. We're truly grateful for your trust and are so pleased to hear that your aunt feels safe, respected, and happy here at Ashley Court. It's a…read more

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Review of
The Malthouse Residential Home
from G P (Son of Resident) published on 21 July 2025 Submitted via Website • Report

Overall Experience

My Mum has been staying at the Malthouse whilst recovering from surgery. The care she has received has been outstanding. The management and staff are attentive, kind, capable, respectful, and professional in every way. The Malthouse is well maintained and the food is good. Mum has been made very comfortable

and her visitors have always received a wam welcome from the staff.

Reply from Debra Wyke, Home Manager at The Malthouse Residential Home

Thank you for taking the time to review our home. It has been our pleasure to support your mother for her respite stay and we are happy it has been a positive experience for her. Thank you for your…read more

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Review of
The Malthouse Residential Home
from J P (Daughter of Resident) published on 17 July 2025 Submitted via Website • Report

Overall Experience

We booked a period of respite care for mum following a fall injury and a difficult period in a hospital at a considerable distance from her home. Managers at the Care Home were very patient with repeated delays with her hospital discharge which we greatly appreciated during an emotionally difficult

and logistically challenging period. They also offered clear and helpful advice about processes and considerations that were new territory to us and themselves communicated pro-actively with the hospital.
The Malthouse has a warm, relaxed and welcoming atmosphere both for service users and their visitors. We were immediately confident that mum would be comfortable and cared for with skill, professionalism and dignity. The Malthouse staff are, without exception in our experience, wonderful in their work. The skill sets, attributes, and humanity of those who care so beautifully for others are deserving of the respect and gratitude of us all.

Reply from Debra Wyke, Home Manager at The Malthouse Residential Home

Thank you for taking the time to review our home. It has been a pleasure to welcome your mother here, particularly after such a traumatic time that she had sadly been through. We are very pleased it…read more

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Review of
Ashley Court Care Home
from Sylvia M (Niece of Resident) published on 16 July 2025 Submitted via Postal Card • Report

Overall Experience

The staff at Ashley Care Home seem very caring and organized. The lounge areas and rooms are bright, and clean. The meals are of good quality and served either in the room or in the dining hall. We saw a small group of residents participating in a workshop while others were enjoying music videos on

the lounge tv. There seems to be a good effort to engage those residents who are capable of participating in something organized while others are allowed to relax. The residents have varying degrees of dementia which must be difficult for the staff at times but our aunt appears well cared for and safe. There doesn't appear to be any interaction between the residents but when I said hello to a couple of people they did say hello back. Ashley Court provides a necessary home for many elderly people who need full time care and from what I have seen they do it with care and safety in mind. Family members are encouraged to come and visit and this makes us feel welcome when we are there. The staff are most accommodating to make our visits as positive as possible.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind words and thoughtful feedback. We're so pleased to hear that your aunt is well cared for and that you find the home clean, welcoming, and supportive. Our team works hard to…read more

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Review of
Blandford Grange Care Home
from Sherilyn H (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report

Overall Experience

My father came to the Grange Dec 13th 2024. Dad collapsed Saturday morning and passed Sunday in the hospital. Can I just say the care and compassion shown to my father was amazing, and to myself. To all the carers in the home thank you for just being patient, listening, attention to detail and love.

This home maybe social funded but the care is 100%. My father had vascular dementia and many challenges occurred. I was always informed of any changes and asked if there was anything they could change to make his care better. 100% recommend this care home. Staff are amazing. Thank you with all my heart xxx

Reply from Rachel Smith-Harrison, Home Manager at Blandford Grange Care Home

Thank you very much for your kind words i will pass on the compliments to the staff. It was a pleasure to care for your Dad.

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Care Homes Owned by Healthcare Homes Group Ltd in Dorset

Healthcare Homes Group Ltd Locations in Dorset (4)

Healthcare Homes Group Ltd Reviews in Dorset (463)

Blandford Grange Care Home

The Malthouse Residential Home

The Malthouse Residential Home

The Malthouse Residential Home

The Malthouse Residential Home

The Old Vicarage Care Home

The Malthouse Residential Home

The Malthouse Residential Home

The Old Vicarage Care Home

The Old Vicarage Care Home

The Old Vicarage Care Home

The Malthouse Residential Home

The Malthouse Residential Home

The Malthouse Residential Home

The Malthouse Residential Home

Ashley Court Care Home

The Malthouse Residential Home

The Malthouse Residential Home

Ashley Court Care Home

Blandford Grange Care Home

Awards / Recognitions (9)

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