Care Homes Owned by Healthcare Homes Group Ltd in Dorset

Perhaps allow a bbq next time.

We are generally happy with the overall care provided. The staff are friendly and caring and happy to help in anyway they can. The gardens always look beautiful, a difficult task with the summer we have had! We attended the recent garden party with plenty of food on offer. Would just like to make a suggestion for future events.......please try and serve drinks cold or provide ice.

Nice way to spend the afternoon

From the first visit to The Malthouse, we realised that this was the ideal place for my dad to stay. From the point of discussing discharge from the hospital, the Manager was able to take all of the stress and anxiety off our shoulders. Initially he was to stay for a short period of time, but he has been so happy and looked after since moving in, that he's made it permanent. He's been so much more sociable with other people than before and is able to have a joke with the team, who do an amazing job of looking after him.

From my initial contact by telephone I have found The Malthouse easy to talk to and absolutely everybody that I have spoken to, on the phone, or met in person whilst visiting my Mother has been smiling and happy. Quick to help and happy to discuss any of my Mother's requests.

I can only speak from the experience of my Mother's room, which is ground floor with everything she needs, and a lovely view out into the garden. The garden is delightful despite the current drought. Pots of flowers lovingly watered thank goodness.

To have Mother in the Malthouse was a very good decision.

My mother stayed in The Old Vicarage for two weeks respite care while we went away on holiday She was happy to be there and was taken care of and made to feel very welcome. The staff are skilful and kind, the rooms are all well appointed and the experience was an all round good one. We would use The Old Vicarage again.

I would have liked the Daily Telegraph every day (not Sunday).

Fantastic restaurant and lounge, a fantastic kitchen and staff... and smiles from Dad!!

The staff are very attentive, kind and friendly.

The atmosphere is friendly, cheerful and willing. It feels like a home, a warm, safe place where you want to be. The staff are attentive, always ready to help with whatever is needed, paying heed to individual characteristics and foibles as well as their physical, mental and social needs. They are kind, caring and responsive and I am confident my mother is looked after and monitored well and her needs met with patience and understanding. Thank you from her and thank you from me.

The carers, activities staff, medical personnel, kitchen/laundry/gardening staff go out of their way to be helpful and kind. Since my husband responds to a smiling face it nearly alwaus appears happy. More varied activities for residents would be appreciated, taking advantage of the beautiful, extensive garden. Taking residents outside to enjoy the fresh air gives so much joy, especially if wheelchair bound. Every effort is made by staff for significant events on the calendar, eg, Easter, Halloween, Divali, etc. The item lacking to a permanent wheelchair accommodating vehicle with at least two assigned drivers from the staff to be able to drive it.

All the staff there are totally amazing.

This care home has exceeded my expectations. They seem intent on doing all they can to not only care for dad but his family too

Very supportive caring staff and environment. Completely sympathetic to our needs in providing ourselves and our father, Keith, with comfort and dignity during this last phase of his life. With deepest appreciation and respect. Thank you.

Mum has been a resident for 2 years, Dad also until his passing last year. The care is excellent, the home is quiet and clean and well staffed. All ethics and issues of capacity and consent are scrupulously observed. The staff are always very helpful and communicative.

Mu auntie needed to be looked after for emergency rest bite and The Malthouse was able to assist us with this at short notice. The assistance manager who's service was outstanding, and was able to turn it around smoothly within 24 hours. My auntie was only there for a short time. My auntie enjoyed her short stay and said the food was excellant. The care she received was exceptional. I would highly recommend The Malthouse as a 5 star to anyone.

All the staff (administration, care assistants and nurses) have been brilliant! They all have provided information, help and support to us as a family and the care, empathy and compassion they show my father has been far beyond anything I expected!! We as a family are at my father's bedside as his life fades, and everyone has been so wonderful! We feel incredibly blessed that my father was discharged from hospital into this care!

I am eternally grateful for the kindness, care, empathy and professionalism that have been showered on my terminally ill father, Keith, in the last weeks of his life. As a family, we could have asked for a better experience from the administration and nursing staff. Thank you for allowing this end journey alongside my father to have been so peaceful.

My mum had been placed in respite care & was then taken into hospital. On discharge we had to find Nursing Care & we couldn't be happier with Blandford Grange. Their care, support & attention is brilliant. When I saw my mum recently I asked her if she was happy there & she said yes she's very happy, she said she's very lucky. As her children who don't live locally we couldn't ask for more

Had a dizzy spell Lisa and the staff we very caring towards me.