1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Healthcare Homes Group Ltd
  4. Locations Owned by Healthcare Homes Group Ltd in Hertfordshire

Care Homes Owned by Healthcare Homes Group Ltd in Hertfordshire

Jobs
9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Healthcare Homes Group Ltd in Hertfordshire

Only the locations & reviews in Hertfordshire for Healthcare Homes Group Ltd are showing below.

View the details of all 48 locations (with 4239 reviews) owned by Healthcare Homes Group Ltd

Healthcare Homes Group Ltd Locations in Hertfordshire (2)

Map View
Sort By
2 Care Homes owned by Healthcare Homes Group Ltd in Hertfordshire
The Chase Care Centre

4 Printers Avenue, Watford WD18 7QR 

9.7 145 reviews
"I have been visiting a good friend of mine at the home for 2 years and I am very happy and satisfied y everything that I have seen occur.…"   Read all 145 reviews
Location Type Care Home

The Chase is a modern, spacious, purpose-built home located in the town of Watford in Hertfordshire. The home offers warm, personal and compassionate care to residents and is well known for its outdoor activities and encouragement in resident health… Read more about The Chase Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • 110 Rooms
  • from £1,550 / week
Alexandra Care Home

46 Alexandra Road, Hemel Hempstead HP2 5BP 

9.7 78 reviews
"Very satisfied with all the care, appearance, facilities and my husband's wellbeing. My father was in this home in 2019-2020, again, he was…"   Read all 78 reviews
Location Type Care Home

Alexandra Care Home provides high-quality residential, nursing, and dementia care for up to 75 residents, offering a warm and supportive environment close to Hemel Hempstead Hospital and Gadebridge Park. Its location, near public transport links, makes… Read more about Alexandra Care Home

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 76 Rooms
  • from £1,575 / week

Healthcare Homes Group Ltd Reviews in Hertfordshire (223)

9.6

Healthcare Homes Group Ltd has a Group Review Score of 9.6 (9.627) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Healthcare Homes Group Ltd must have a Review Score.

Overall Experience
  • 18
  • 2
  • 0
  • 0
  • 0
Date Published
  • 223
  • 21
  • 56
  • 78
  • 145
Reviewer Connection to Healthcare Homes Group Ltd
  • 8
  • 5
  • 2
  • 2
  • 1
  • 1
  • 1
Review of

The Chase Care Centre

from B G (Friend of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting a good friend of mine at the home for 2 years and I am very happy and satisfied y everything that I have seen occur. Thank you for looking after my friend.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Chase Care Centre

from Melanie W (Daughter of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot fault the care my dad received, special shout out to agency Lou who went above and beyond in his care. All the staff were so kind and respectful and it felt like a home away from home. As a family we can't thank them enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Chase Care Centre

from Jennifer W (Wife of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found all of the staff to be caring and helpful and the communication from the home was very good. The staff try hard to get to know each individual and do their best to care to their needs. We were very happy with all aspects of the care and compassion shown.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Chase Care Centre

from Cathy C (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father came to The Chase to receive palliative care. He was looked after exceptionally well by all the staff.
Each time I visited, I was made to feel welcome. The staff were extremely friendly and polite. We were kept informed of my father's condition which made his eventual passing as easy as
possible.
In particular, Leanne went above and beyond to ensure my dear dad was comfortable.
Thank you.
Reply from Ana Ciobotaru, Manager at The Chase Care Centre

Thank you so much for sharing your kind words with us. We are deeply sorry for the loss of your father, and we are truly honoured that you entrusted his care to us during such a precious time. It means a great deal to hear that our team made you and your family feel welcome, supported, and informed throughout his stay.We will make sure to pass on your special thanks to Leanne, who will be touched to know she made a difference in your dads comfort and in your familys experience. Your feedback is a reminder of why we do what we do, and we are grateful for your trust.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Alexandra Care Home

from D J (Wife of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with all the care, appearance, facilities and my husband's wellbeing. My father was in this home in 2019-2020, again, he was well cared for, but this home is in much better management and the facilities and especially the decor, has much improved.
Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It is an absolute pleasure taking care of your husband and getting to know you. Kindest Regards

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Chase Care Centre

from Collette G (Daughter of Resident) published on 12 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is well cared for by all the patient, kind and caring staff that work in the home. Mum is always looking her best and loves taking part in the day trips organised by the staff. Thank you all for caring for mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Chase Care Centre

from Catherine N (Wife of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was delighted with the care my husband received during his last days. The staff were attentive and caring and very supportive to me at this difficult time.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Chase Care Centre

from C A (Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I never wanted to go into a care home but my experience has very good. The nurses and carers are very helpful. The activities within the home are excellent.
Reply from Ana Ciobotaru, Manager at The Chase Care Centre

Thank you for sharing your experience. We understand that moving into a care home can feel like a big step, and we're so pleased to hear that it has been a positive one for you. It's wonderful to know that our nurses, carers, and activities have helped make you feel comfortable and supported. Your kind words mean a lot to our team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Chase Care Centre

from N M (Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am living at The Chase for 2 years, and I'm very happy with everything (care, service, food) I feel safe and I have my freedom. All the staff are helpful and nice to me.
Reply from Ana Ciobotaru, Manager at The Chase Care Centre

Thank you so much for sharing your experience! We're delighted to hear that you feel safe, supported, and free while living at The Chase. It's wonderful to know our team has made such a positive difference for you, and we truly appreciate your kind words about the care, service, and food. Your happiness means the world to us!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Chase Care Centre

from Lesley Y (Daughter of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted here on Friday night but unfortunately died in the early hours of Sunday. The staff have been wonderful - when I first arrived they each introduced themselves to me. Very empathetic - in short supply in other facilities. I wish mum has been transferred here sooner. Well done.
Reply from Ana Ciobotaru, Manager at The Chase Care Centre

Thank you so much for taking the time to share your experience with us during such a difficult time. We are deeply sorry for the loss of your mother and extend our heartfelt condolences to you and your family.It means a great deal to hear that our team's care and compassion brought you comfort, even in these circumstances. We will share your kind words with the staff, who will be grateful to know the difference they made for you and your mother.Thank you again for your thoughtful message, and please know our thoughts are with you and your family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Alexandra Care Home

from Pauline S (Wife of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the care and the staff very caring and my husband is in a much better and happier condition than he was. If he is poorly, they pick up on his condition and react very quickly. I'm very pleased and satisfied with his care.
Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you so much for your positive feedback, we strive to provide the best customer service and we're pleased to hear that we succeeded.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Chase Care Centre

from N W (Wife of Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting the care home for well over 2 years. The weeks when there was an outbreak of the sickness etc., the home came up to expectations. There was no panic, everywhere was calm and duties were carried out professionally. I knew that when I could not visit during this period, my husband
was being very well looked after. Well done to you all.
Reply from Ana Ciobotaru, Manager at The Chase Care Centre

Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Alexandra Care Home

from Peter M (Son of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was there for her last 8 years. I never had cause for concern for her welfare. The staff were always friendly & helpful. I was kept informed of anything that happened to her. The home in general and her own room were always clean and in good order.
Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your Mum and getting to know you. We wish you all well for the future. Kindest Regards

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Chase Care Centre

from T C (Husband of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was admitted to the Chase Care Home with vascular dementia and from the beginning, her fears and apprehensions were allayed by the carers. Within a month, her emotional nature has gone from dismay to happy acceptance of her situation, that the Chase will be her home for the foreseeable future.
I
cannot speak too highly of the carers who all show great patience and understanding when dealing with her irrational, confused and fearful mind. My wife has the daily option of enjoying a wide range of daily activities to sitting quietly in the garden enjoying the sun. No pressure is placed upon her to conform in any way.
I am enormously reassured that my wife now has the personal care and understanding that I regret I am unable to provide and look forward to the Chase continuing its valuable work.
Reply from Ana Ciobotaru, Manager at The Chase Care Centre

Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Chase Care Centre

from Steve B (Cousin of Resident) published on 26 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our cousin was only at The Chase for about 8 weeks. During this time his health was in decline. He was cared for excellently and treated with respect throughout. The staff at The Chase were always welcoming and we could see by their actions/conversations that they wanted the best for him. Thank you
for looking after him in such a caring, safe and warm environment.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Chase Care Centre

from Kathy S (Daughter of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care, compassion and help Mum has received from every member of staff at The Chase has been exceptional. She has been very well looked after at all times, with dignity and tenderness. The Chase is spotlessly clean and very well maintained; although Mum did not get to see it herself, it was lovely
to see others enjoy the outside space and entertainment. Proximity to and care from the GP has also been exceptional. Please look past some of the shabbiness in fittings, it is people who count... and those people working here are amazing.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Chase Care Centre

from Jeremy S (Cousin of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin has always been well looked after at The Chase. The staff are lovely and very friendly to him. He has been happy here for more than ten years.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Chase Care Centre

from Anne T (Daughter of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum spent her last 4-and-a-half months here in The Chase and it was definitely the right choice for her. From our initial visit it was clear all the staff work very hard to make the residents happy and settled. Communication between the staff and family members was very good and we felt always that
care and compassion for residents is at the care of this home. We have no hesitation in recommending The Chase and have been very grateful for all their hard work.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Alexandra Care Home

from Mel S (Daughter of Resident) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although a short palliative/end of life stay, we as a family cannot fault the level of care our mum received. All of the staff were extremely caring and friendly towards family and friends and when the time came, were compassionate and respectful. We would highly recommend this care home xx
Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your Mum and getting to know you all. We wish you all well for the future.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Alexandra Care Home

from Lisa D (Daughter of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care & dignity my dad was given was outstanding. Also me & family were looked after so well. I can't thank your staff enough even though my dads stay was short. Your staff are an absolute credit to your home. Thank you all so much for all the love & support.
Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you so much for your positive feedback. We appreciate your kind words and are so happy that you had a good experience with us. We strive to provide the best customer service and we're pleased to hear that we succeeded.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (9)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Healthcare Homes Group Ltd to verify any information. View our terms and conditions. Healthcare Homes Group Ltd has a Platinum Service – more info.