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Care Homes Owned by Healthcare Homes Group Ltd in Hertfordshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Healthcare Homes Group Ltd in Hertfordshire

Only the locations & reviews in Hertfordshire for Healthcare Homes Group Ltd are showing below.

View the details of all 48 locations (with 4468 reviews) owned by Healthcare Homes Group Ltd

Healthcare Homes Group Ltd Locations in Hertfordshire (2)

 - Browse 2 Care Homes owned by Healthcare Homes Group Ltd in Hertfordshire
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The Chase Care Centre
4 Printers Avenue, Watford WD18 7QR 
9.7 156 reviews
The Chase Care Centre, Watford, Hertfordshire
"My husband has been in The Chase for six weeks now, he has settled in very well, comfortable and feels safe. To see him finally settled the…"   Read all 156 reviews
  • from £1,645 / week
  • 110 Rooms
Location Type Care Home

The Chase is a modern, spacious, purpose-built home located in the town of Watford in Hertfordshire. The home offers warm, personal and compassionate care to residents and is well known for its ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Alexandra Care Home
46 Alexandra Road, Hemel Hempstead HP2 5BP 
9.7 84 reviews
Alexandra Care Home, Hemel Hempstead, Hertfordshire
"Both in her brightest hour and in her darkest hours of pallative care, my wife has been cared for so kindly and considerately by Alexandra…"   Read all 84 reviews
  • from £1,670 / week
  • 76 Rooms
Location Type Care Home

Alexandra Care Home provides high-quality residential, nursing, and dementia care for up to 75 residents, offering a warm and supportive environment close to Hemel Hempstead Hospital and Gadebridge ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care

Healthcare Homes Group Ltd Reviews in Hertfordshire (240)

9.6

Healthcare Homes Group Ltd has a Group Review Score of 9.6 (9.586) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Healthcare Homes Group Ltd must have a Review Score.

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Review of

Alexandra Care Home

from Paul H (Son of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both in her brightest hour and in her darkest hours of pallative care, my wife has been cared for so kindly and considerately by Alexandra Care Home. If a hospital offer you a transfer to Alexandra, take it like a shot. The rooms are large, bright and airy. The staff are outstanding and the meals are
so good. My wife was on the nursing floor and I have to say that she was nursed brillinatly and that I , as her carer, was also cared for.
Reply from Gina Gadek, Home Manager at Alexandra Care HomeThank you, Paul, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Alexandra Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review of

The Chase Care Centre

from R G (Wife of Resident) published on 14 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in The Chase for six weeks now, he has settled in very well, comfortable and feels safe. To see him finally settled the best he has been for 7 months now it so heart warming for us as a family, can only 'thank' the staff for all they do for both my husband and us as a family - would
truly recommend 'The Chase' to other family and friends.
Reply from Ana Ciobotaru, Manager at The Chase Care CentreThank you so much for your kind and thoughtful words. It truly means a great deal to us to hear that your husband has settled in well and is feeling comfortable and safe. Knowing that he is doing so well and that this brings peace of mind to you and your family is incredibly rewarding for our whole team.
We are grateful for your trust in us and for your recommendation. Our staff are dedicated to supporting both residents and their families, and your feedback reassures us that we are making a positive difference. Please don't hesitate to reach out if there is ever anything more we can do for you or your husband.
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Review of

The Chase Care Centre

from Stacy B (Daughter of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean, friendly helpful staff. Caring to the end. Fantastic comunication.
Reply from Ana Ciobotaru, Manager at The Chase Care CentreThank you so much for your kind words. We're really pleased to hear that you found our team friendly, helpful, and caring throughout. Providing clear communication and support from start to finish is very important to us.
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Review of

The Chase Care Centre

from N C (Relative of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience has been so far brilliant. I would give the activities team a five star led by Gabby who works very hard and her team. I would prefer to see a more welcoming staff member at reception, as I come in on a Saturday.
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Review of

The Chase Care Centre

from Lisa R (Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just want to wish all the staff at the chase I merry Christmas you've worked so hard and never give up thank you with all my heart you are a brilliant team and do a professional job to keep everyone safe and cared for
Reply from Ana Ciobotaru, Manager at The Chase Care CentreThank you so much for your kind and thoughtful message. Your support truly means a great deal to all of us. We're proud of our team and grateful to know our hard work makes a difference.
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Review of

Alexandra Care Home

from M W (Son of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am well happy with the care my mum has been getting at Alexandra Care and it is nice to know she is in safe hands as my mum is now 100 years old.
Reply from Gina Gadek, Home Manager at Alexandra Care HomeThank you so much for your positive feedback, we strive to provide the best customer service and we're pleased to hear that we continue to succeed.
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Review of

The Chase Care Centre

from Beryl L (Wife of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very impressed by the standard of care and attention given to my husband during his stay at The Chase. Also the attitude of the staff towards friends and relations.
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Review of

Alexandra Care Home

from P F (Wife of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are really caring and friendly, and look after my husband really well, they also welcome visitors at all times. The home is clean, and they also welcome visitors at all times.
The home is clean and well maintained.
Reply from Gina Gadek, Home Manager at Alexandra Care HomeThank you so much for your positive feedback, we strive to provide the best customer service and we're pleased to hear that we continue to succeed.
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Review of

Alexandra Care Home

from L F (Sister of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the way the care home is run. Whenever I visit my sister, there is always some activity going on and all residents are invited to join in. The rooms are always clean and tidy. Everyone who works there are friendly and always answer any questions we have. My sister is so happy there.
Reply from Gina Gadek, Home Manager at Alexandra Care HomeThank you for the kind words you expressed to all teams. It is an absolute pleasure taking care of your sister and getting to know you.
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Review of

The Chase Care Centre

from Beryl L (Wife of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were very impressed by The Chase Care Home in general. Everyone was so friendly and helpful. My husband could not have had better care. We thank them for everything.
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Review of

The Chase Care Centre

from V Y (Wife of Resident) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we have found the staff very caring, kind & reassuring. They have looked after him really well. Showers, shaves & dressed him well. The lounge & dining room are comfortable & homely places.
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Review of

The Chase Care Centre

from Carl H (Son of Resident) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad (Steve) spent his final days and weeks at this care home, and we will always be deeply grateful for the care and compassion he received there. From the moment he arrived, every member of staff treated him with kindness, dignity and respect. The team not only cared for my dad but also supported
our whole family through a very difficult time. Their warmth professionalism and patience meant so much to us. It brings us comfort to know that dad was so well looked after and surrounded by people who genuinely cared for him. Thank you to everyone at this care home.
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Review of

The Chase Care Centre

from Geraldine M (Sister-in-law of Resident) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were very welcoming and kind from the start. Always ready to chat about my brother-in-law and help with any problems. They were also very good about providing cups of tea and biscuits. My brother-in-law was quite a difficult client, but the staff managed to deal with his very challenging behaviour
with kindness and understanding. He can sometimes be very aggressive and violent. They were very good at calming him and could get him at times to do the right thing.
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Review of

The Chase Care Centre

from Linda S (Wife of Resident) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came here following discharge from hospital as end of life. He's unable to do anything for himself and is now in his last few days. Myself and both daughters were very impressed with the genuine care and professionalism shown by all staff involved. They showed genuine compassion not only
to my husband but also such sensitivity to myself and my daughters, all of which has made an emotional and difficult time a bit easier. Thank you The Chase and all your care workers and nurses. You go over and above to ease our worries and have genuine care for my husband.
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Review of

The Chase Care Centre

from A H (Daughter of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An amazing care home, my father was admitted in 2022 and stayed for nearly 3 years. The whole team and staff were outstanding and went over and beyond to care for my father. All staff morning/night carers all there who tended to my dad we want t express our gratitude. You took care for him in ways we
never could and made his stay so comfortable. A clean, well managed care home with excellent customer service and care level.
Reply from Ana Ciobotaru, Manager at The Chase Care CentreThank you so much for your heartfelt feedback. It truly means the world to our entire team. It was a privilege to care for your father during his time with us, and we are grateful for the trust you placed in our home.
Our staff-day and night-take great pride in providing compassionate, personalised care, and knowing that we were able to bring comfort to your father and support to your family is deeply rewarding.
Thank you again for your kind words about our team, the cleanliness, and the management of the home. We wish you and your family all the very best.
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Review of

Alexandra Care Home

from Phil C (Husband of Resident) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very happy that my wife was accepted by Alexandra Care Home to provide care. The carers all deliver very good services and manage challenging behaviour while respecting dignity. Residents are encouraged to participate in activities. The building is very well maintained and is always clean. Security
is also well managed. The manager and administration are very helpful and keep me informed about how my wife is doing.
Reply from Gina Gadek, Home Manager at Alexandra Care HomeThank you for the kind words you expressed to all teams. It is an absolute pleasure taking care of your wife and getting to know you.
Kindest Regards
Gina
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Review of

Alexandra Care Home

from Sheila P (Sister of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister was accepted to this care home for early onset dementia. She also had challenging behaviour so I am very happy that this care home felt they could meet her needs. They have been tolerant - my sister is calmer and has settled down.
The staff are all very helpful and dedicated which leads
to a friendly environment. Even though the residents are suffering with dementia and the like, the staff bring warmth and fun when they do activities bringing out the best in the residents to interact.
If I have a concern I feel able to say what this is. I think the staff make every effort to make my sister feel at home. I have peace of mind knowing she is in good hands. I am grateful that the staff have the knowledge to help my sister to enjoy, as much as she is able, her new home.
Reply from Gina Gadek, Home Manager at Alexandra Care HomeThank you so much for your positive feedback, we strive to provide the best customer service and we're pleased to hear that we succeeded.

Kind Regards
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Review of

The Chase Care Centre

from C C (Wife of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent.
Couple of minor cleaning issues, but overall very good.
Staff fantastic. Always so friendly, helpful and caring.
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Review of

The Chase Care Centre

from B G (Friend of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting a good friend of mine at the home for 2 years and I am very happy and satisfied y everything that I have seen occur. Thank you for looking after my friend.
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Review of

The Chase Care Centre

from Melanie W (Daughter of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot fault the care my dad received, special shout out to agency Lou who went above and beyond in his care. All the staff were so kind and respectful and it felt like a home away from home. As a family we can't thank them enough.
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Awards / Recognitions (11)

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