Care Homes Owned by Healthcare Homes Group Ltd in Suffolk

I was totally satisfied with Haughgate House in all aspects. Thankyou

We would like to thank all the staff for everything they do to make Mum feel happy, comfortable and well cared for.

We wouldn't hesitate to recommend Foxgrove.

The staff are a credit to you. Their empathy is lovely to see.

The home has a lovely garden area for residents to get out and sit in

Lovely care home with wonderful carers. My Mum is a different person since she has been a resident here. She is comfortable and happy and loves her carers. Always very well run, organised and food excellent.

The home is lovely and welcoming and very clean .

Very happy with Foxgrove and thank them all for looking after our mum so well.

My Aunt is staying in respite care. We were made welcome from the start The staff kindly rearranged her room. The chef came to discuss her diet and so far the meals have been fine. One small point because obviously being looked after 24hrs a day for my Aunt there seems to be a lot of staff and she finds it difficult to know who is who. All the staff are very caring and when visiting I am always greeted in a very welcoming manner. The home appears to run in a lovely relaxed manner.

As a relative my experience of Foxgrove is a positive one. On every visit the welcome by the member of staff who opens the door is warm and friendly. Visiting several times a week for a couple of years now I feel comfortable visiting mum as if in her own home. Over this length of time the core care members of staff have stayed the same which has enabled mum and myself to build a good relationship with them. The staff are kind and supportive.

The carers were gentle, professional, and treated him like family. They took the time to get to know him, honoured his wishes, and made sure he was comfortable and never alone. For us as a family, their patience,communication and kindness meant the world. They gave us space to be with him, supported us every step of the way, and guided us through it all with quiet compassion. Nothing was ever too much trouble. When we were there at mealtimes they even offered us food and drinks. It's incredibly hard to single anyone out because every member of staff is lovely and caring, but a special mention must go to Liam. The way he interacted with Geoff and always brought a smile to his face will forever be a happy memory for us.Barking Hall also put all the preparations in place so they could welcome him with oxygen, and we never once felt like an inconvenience. Thankyou to everyone x

Dad already feels comfortable and happy there.

I cannot express how much care was taken of my late mum, she was so happy here, the time, & patience that they took with her, was so caring. Im so pleased we managed to get a place for her.

Oaklands is a lovely care home in a beautiful setting. The staff were kind and got to know my mum quite well. There were quite a few agency workers and different carers which was a shame.

I will be leaving here today because I have had a wonderfull stay with all the staff taken care of me. The staff are very polite and have very good manners

My father, age 96, is about to celebrate the 5th anniversary of his arrival at Oaklands. He has seen change at the home but throughout the last 5 years what has remained consistent is the kindness and care shown him by everyone working at Oaklands. I'm always reassured on each visit that he is physically and emotionally well looked after and I'm grateful for the skill and professionalism of the staff team. Looking forward to his 10th anniversary.

To the team, thank you from the bottom of our hearts. You made an incredibly painful time so much more bearable & you deserve an outstanding CQC rating

After trying to get my step son into a care home due to him having Huntingtons disease we were kindly offered Foxearth , we found the Manager and the full staff to be exceptionally kind, caring, very helpful and always professional. All problems with my son are covered with a phone call and a full explanation letter going forward.

Also the management were always availabe and looking after everyone - getting involved. Nothing was too much trouble. I thank all of Fornham House for care - kindness. also to me, his wife

Mum, who has Alzheimers and advanced breast cancer had a fall at home and moved into Mill Lane for respite care. After 3 weeks we were able to get her back in and out of our car and she was walking pretty well. The managers and staff were extremely kind to us all during this very difficult period This of course is a nursing home and most of the residents are very poorly, both mentally and physically. We were delighted to get mum back on her feet and she has now moved into a care home closer to where she grew up Thank you to everyone at Mill Lane for their care and kindness