Aldringham Court, Leiston, Suffolk
Aldringham Court, Leiston, Suffolk
Aldringham Court, Leiston, Suffolk

Aldringham Court is located in a beautiful setting near Aldeburgh, home of Benjamin Britten and the famous Aldeburgh Music Festival. The home is only two miles from the wonderful Suffolk Heritage Coast where residents regularly go for outings.
Although ideal for residents wishing a quiet, peaceful location, the Home also encourages participation with the local community and organises an annual Summer Fete and Christmas Sherry Party.

The unique ‘art nouveau’ building is situated in three acres of well maintained gardens and woodland. The grounds are full of wildlife with doves, pheasants and even muntjacs.

Aldringham Court offers spacious accommodation that includes a beautiful conservatory that overlooks the woodland setting, a dining room and a quiet reading room. The luxury bedrooms, many of which are en-suite and have garden views with a terrace, have the added security of a nursecall system. All rooms are fully furnished however, residents may bring as little or as much of their furniture as they wish.

Residents are regularly assessed to ensure their needs are met. Visits are made to the home by an optician, dentist, hairdresser, chiropodist, physiotherapist and an aromatherapist as well as the local clergy. Catering staff provide snacks throughout the day and delicious meals for residents and their guests. Special diets can of course be catered for

Care staff at Aldringhamm Court are trained to the highest standards and chosen not only for their skills, but also for their friendliness, warmth and caring attitude. Staff are available around the clock to provide professional care that respects the rights and dignity of the individual.

Group: Healthcare Homes Group Ltd

Person in charge: Jayne Haskins (Home Manager)

Local Authority / Social Services: Suffolk County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 45 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 37

Shared Rooms: 4

Rooms with ensuite WC: 27

Weekly Charges Guide: Nursing Care Single from £700 , Nursing Care Shared (per person) from £500 (These prices are only a guideline, please contact Aldringham Court to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Aldringham Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.2 Aldringham Court has a Review Score of 9.2 (9.151)

The Review Score of 9.2 (maximum of 10) for Aldringham Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 19 Reviews over all time. This Average Rating is also the rating value for Aldringham Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.262 for Aldringham Court is calculated as follows: ( (95 Excellents x 5) + (96 Goods x 4) + (33 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 225 Ratings = 4.262

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.889 Points relating to the number of positive Reviews for Aldringham Court is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 8 Reviews ÷ 9 Target = 0.889

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    11
  • Satisfactory
    2
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Aldringham Court?

  • Extremely LIKELY
    15
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Aldringham Court

  • Daughter of Resident/Service User
    8
  • Wife of Resident/Service User
    3
  • Cousin of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

It seems we have waited a considerable time for a good manager that actually cares about the residents. I think we have - at last - found a caring compassionate efficient new manager. The new deputy manager is also very good. Personal cleanliness seems to be a small problem at the moment. The lack of activities is a real problem at the home. Residents are not, in any way, entertained or kept motivated or stimulated - quite different to the promises in your brochure.

How likely would you be to recommend Aldringham Court? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Very Poor

Management: Good

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Good

Jayne Haskins, Home Manager at Aldringham Court responded to this review on 05 Sep 2017:

Dear Pat
Thank you for taking the time to complete our review form and your lovely comment in regard to my Deputy and myself. As you mentioned we are new managers and our priority is to ensure the best care is received for all of our residents. We are in the process of recruiting two more senior carers, this will ensure each of our wings has a responsible key person that will ensure quality care is given to everyone. As you are aware, the activities coordinator has left due to ill health and we are actively trying to recruit into the post.

I'm very impressed with the level and care from this home. It is lovely to see all the management and staff are always smiling and positive.

How likely would you be to recommend Aldringham Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My husband joined Aldringham Court in January 2017. He was welcomed with much thoughtful kindness.
(He had brain damage following an accident). However great improvements appear to be happening, an indication that he is happy and feels safe.
The carers are unfailingly 'wonderful'.

How likely would you be to recommend Aldringham Court? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

We visited three other care homes in the area prior to choosing Aldringham Court.
This was by far the best - miles ahead of the others!
It has proved to be the right choice given the service user's circumstances.

How likely would you be to recommend Aldringham Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Mum has been at the home for two years now and has been well looked after during that time.
Mum is a very private person and can be confused, so found it hard to adjust to the change in her circumstances, initially.
However, the staff are excellent and treat her with compassion and dignity, and encourage her to be as independent as possible, within her capabilities.
Visiting is anytime, which is a real bonus. The staff are always very welcoming to us and other family members.
The atmosphere in the home is always relaxed and friendly, and the new manager is very capable, friendly and approachable.
In the short time the home manager has been in post, there have been positive changes to the routine care of the residents. Standards, in general, are also being addressed. Queries I have raised were dealt with promptly. This positive approach is heartening.
It gives me peace of mind to know that Mum is in a safe and happy environment and respected for herself. Thank you All.

How likely would you be to recommend Aldringham Court? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

I now feel things are getting better at Aldringham Court with the new manager. She is now on top of everything and seems to get things moving, in the short time she has been there. Have just met the deputy manager and she seems very focused. The food is and looks very nice and hot and mum enjoys it.

How likely would you be to recommend Aldringham Court? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The home has improvements to make. Staffing levels, continuity and cleanliness, nursing attention to be shared/help for carers.
The home desperately needs work doing outside on the grounds, a good tidy up.
The response time for carers/nurses sorting problems needs to be quicker and better.
More information required for what staff are on each day and their duties, need to know more info on what happens with individual residents.
I don't know how much is being done for my mother at times.

How likely would you be to recommend Aldringham Court? Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

My brother has been at Aldringham Court for almost 1 year - he has been treated with dignity and wonderful care. He has Alzheimer's and is unable to speak but the nurses and carers are very kind and patient with him. They often make him laugh and he is very content. I could not ask for more.

How likely would you be to recommend Aldringham Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Slow to respond to pagers.

How likely would you be to recommend Aldringham Court? Extremely Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

Friendly and attentive staff, a cheerful atmosphere and excellent, well maintained gardens which provide therapeutic help for residents.

How likely would you be to recommend Aldringham Court? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My husband moved to Aldringham Court in April 2016 from another nursing home. I am very happy with the care he is receiving and I appreciate the caring attitude towards me too. He is calm and relaxed, well groomed, clean and dressed. He has many nursing needs and these are well addressed. There is a happy atmosphere at Aldringham Court the staff greet me and talk to me and are kind to the patients. The manager is friendly and approachable and efficient.

How likely would you be to recommend Aldringham Court? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

I came here from hospital for convalescence prior to going home. I was initially unhappy about not being able to be discharged home. After settling in for two days I realised how lovely it is here. My view from the window is wonderful. The staff always cheerful and helpful my choices respected. If I has to move to a home permanently Aldringham would be it.

How likely would you be to recommend Aldringham Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I was reluctant for my husband to go from hospital into a nursing home, but needs must. I realised he needed more care than he could have at home, even with 2 agency carers, 4 times daily and myself on hand all the time. My son and I went just to look at Aldringham Court. We really scrutinised the place. We were not only satisfied with what we saw but knew this was it. It proved to be very homely, welcoming, well trained and kind staff. He had a very pleasant room of his own, also near the nursing station. I spent time with him every day from morning until night. He was always kept clean, shaved and dressed like I wanted him to be. I have no hesitation in recommending this home from home.

How likely would you be to recommend Aldringham Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been caring for my friend for over six years with many changes, re management, staffing and the home being extended. My friend loves her room and is content to enjoy her own company despite many opportunities to associate with residents and staff. I had considered moving her to a different home at one stage, but can honestly say I am glad I didn't. This was due to the very kind help and understanding received from management at that time, who met all the needs that was very unhappy about at that point. Having had so many managers almost seven years (of all characters), I am so pleased with our current manager, from day one I really feel included, from my observations, the home is again the friendly caring and happy home it used to be. The carers are brilliant.

How likely would you be to recommend Aldringham Court? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Residents appear to be well cared for, in my cousins case she always smiles broadly and when staff appear. She is unable to communicate but seems very comfortable and happy.

How likely would you be to recommend Aldringham Court? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Lovely staff, good management. They try very hard to get it right. My mother, then aged 92 and dying, 18 months on and almost 94 has learned to walk with a frame and is able to enjoy some quality of life again!

How likely would you be to recommend Aldringham Court? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have been very happy with the care my mother has received. She did not wish to move into a care home but the memory clinic in Kent insisted.
She settled in much quicker than expected, and as she can be quite difficult I admire the way the staff are gentle and persuade her to do things - like baths etc.
The staff have got used to her and always treat her with respect. I am very grateful for the fact that she is very safe and cared for.

How likely would you be to recommend Aldringham Court? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

Dad made Aldringham Court his home a few months ago and settled in very quickly with the help of all the staff. The carers are compassionate, the nurses experienced and professional and the kitchen staff have helped dad enjoy his puréed food again with a colourful and varied diet. The Manager and her team make Aldringham Court a family friendly environment in which to visit their loved ones. Everyone plays their important part, from the welcome at reception, entertainment provided for the residents to helping set up dads room, moving furniture, installing the TV and looking after the beautiful grounds outside.

How likely would you be to recommend Aldringham Court? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mum has been here for over 2 years now and is very happy and content. All staff are very friendly, kind and caring. We can visit at any time and when we do the staff are all very welcoming. The facilities are good, mum has a lovely warm room with ensuite toilet and washbasin and this is kept spotlessly clean. On the whole mum enjoys her food and the chef makes delicious cakes! Several activities are organised for the residents to join in and entertainment is regularly organised which the residents enjoy, including a Summer fete and Christmas party.

How likely would you be to recommend Aldringham Court? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

April 2017

February 2016

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Care Home Idol 2016

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