Care Homes Owned by Healthcare Homes Group Ltd in East Sussex

Very friendly staff, a brilliant job looking after Debbie. Thank you.

I love this care home. I have been here for over seven years. I have received nothing but kindness and affection from the care staff. I cannot speak highly enough for the quality of care that I have received.

Nursing staff are diligent and fully aware of issues and have dealt with medical issues as they have arisen. Outside in the garden offers a great area for residents on sunny days with refreshments and games available in the summer house. This home has been perfect for my mum, she is happy , safe and well cared for.

As far as I can tell my sister seems quite content with her life at Sovereign Lodge. She enjoys the food and spends much of her time reading, which she has always done. The staff are polite and friendly and the home clean and tidy. I am happy that there is a nurse to help if she is poorly.

Most of last year 2025 I spent in hospital and rehabilitation, it was a tough time until I was able to get a place at Sovereign Lodge, I have been here since October. The love and care, support and faith I have been given by HCA's nurses and activity staff has been amazing. I was all over the place then but now I can think and enjoy all the wonderful things the home has to offer. The food is great, my medication is well looked after and given to me in timely fashion. I am motivated by all the activities and I love it here.

Sovereign Lodge Care Home is an open, friendly, welcoming home. It's security is sound, with a code to get in and another code to exit. The ground floor residents lounge is right there as one enters, and its two adjoining rooms give plenty of room for visitors to be with their friends or relatives. There is a slight shortage of chairs which isn't much of a problem if there aren't too many people. Thankfully we were fine. The staff are helpful and friendly. They are too occupied to offer guests refreshments, but there is a lot for them to do when meal times come around. The furnishings are comfortable. The bedrooms seem to be well appointed.

Whenever I visit everyone is so friendly. It always smells clean and inviting which sometimes can be difficult to control in a care home. The food always looks lovely and the entertainment is perfect for anyone who wishes to join in. I cannot fault the security, the care and the privacy that is undertaken by everyone. Thank you x

Very friendly & cheerful staff. Nice atmosphere.

The best establishment I have visited for a long time. Most impressed by the care from all staff, with calm support and how they all support each other. Noticed equipment available to help the residents from chair to wheelchair with little discomfort as possible. Also the number of staff on duty at any one time. Overall 10+. Thank you all for giving myself a Christmas to remember.

The care my dad received was friendly and professional.

The staff make Sovereign Lodge a special place to be; they never forget that this is the residens home, and they check with residents as to their preference for clothing, meals and activities, Many of the team have worked here for over a decade and they are very dedicated to the residents and are invested in their care. There is a lovely atmosphere; there is regularly live music and sing-alongs. My dads needs are well met and he is happy and safe. Communication is excellent from all staff. Thanks to Margaret, the manager, and the whole Sovereign Lodge Team.

My sister is a resident at Sovereign Lodge and always says how content she is to be there and how well she is looked after. She enjoys the food, the company, the activities and entertainment. The staff always seem to be aware of her day to day situation and I am kept informed of any changes in her health, her needs and her welfare. It is a great weight off my mind to know she well cared for, and treated with great patience, kindness, understanding and dignity. The home has a calm and relaxed atmosphere, and I have no hesitation in recommending it to others.

I love Sovereign Lodge and I have been very happy here. I have been here for 10 years and I find the carers and the activities team very kind and they have shown me a great deal of affection. I love my Sovereign Lodge.

I'm finding Sovereign Lodge to be very caring and considerate. My husband has been here since April and he is being given such care by the nurses. All the team are so friendly, be it in the kitchen or nursing, all have time to talk to you. The activities staff are always thinking of new ideas and have lovely sessions of music and singing!

I currently have three members of my family in Sovereign Lodge. All their needs are catered for & nothing is too much trouble by the carers & management. The activities are varied & the activity staff excellent. Cannot rate them higher than 10 out of 10.

So much is done for him. All staff are truly wonderful. Also I do feel that I'm part of the home which wasn't expected but much appreciated.

I always find the home to be relaxed and friendly with good accessibility to activities and garden. The staff are always available & accommodating and provide a cheerful atmosphere. There is always a good emphasis on safety without being regimental.

The Staff are so Lovely/Friendly. From the moment you arrive you feel a warm welcome. They are a family. Its wonderful to see how the staff are with the residents and their family. The home is clean and they staff couldn't do more for the residents or you. They have plenty of entertaimen, time in the garden. The food looks lovely. Its Just a wonderful home. I am so greatful to them.

My friend has been in Sov Lodge for just over two years. She is treated there like family. Excellent care!

The staff have worked very hard with the daily care and also had Red Nose Day, easter, Fete as extra, well done. I think the way the lunch is set out is very welcoming to the residents.