Care Homes Owned by Healthcare Homes Group Ltd in Norfolk

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Healthcare Homes Group Ltd in Norfolk

Only the locations & reviews in Norfolk for Healthcare Homes Group Ltd are showing below.

View the details of all 48 locations (with 4171 reviews) owned by Healthcare Homes Group Ltd

Healthcare Homes Group Ltd Locations in Norfolk (11)

 
11 Care Homes owned by Healthcare Homes Group Ltd in Norfolk
Meadow House Nursing Home

Norwich Road, Swaffham PE37 8DD 

10 138 reviews
"I feel that I could run out of superlatives when it comes to describing Meadow House and all the staff there. My sister has been a…"   Read all 138 reviews
Location Type Care Home

Meadow House offers dedicated care for people with a physical disability, specialising in care for people with multiple sclerosis. This purpose built, single storey Home opened in 1989 and has built up an enviable reputation in both the local and wider… Read more about Meadow House Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 38 Rooms from £1,799 / week
Overbury House

9 Staitheway Road, Wroxham, Norwich NR12 8TH 

9.9 83 reviews
"What a lovely place - having been let down at the last minute regarding respite care for my father the staff at Overbury House stepped up…"   Read all 83 reviews
Location Type Care Home

Overbury House is situated just a few hundred yards from the beautiful Norfolk Broads in Wroxham. This period building is flooded with light from the large bay windows and sits in its own landscaped grounds with ornamental shrubs and mature trees. Reception… Read more about Overbury House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • 61 Rooms from £1,375 / week
Bilney Hall Care Home

East Bilney, Fakenham Road, East Bilney, Dereham NR20 4AL 

9.8 94 reviews
"I have come to realise just what a truly amazing job Bilney Hall do for the vulnerable people they look after. My mother moved to Bilney in…"   Read all 94 reviews
Location Type Care Home

Bilney Hall offers a splendid environment for gracious living. The Hall dates back to the 19th century yet its luxurious facilities are very much 21st century. Generous single rooms, all with en-suite facilities, are tastefully decorated and provide… Read more about Bilney Hall Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 64 Rooms from £1,250 / week
Olive House

7/17 Olive Avenue, Newton Flotman, Norwich NR15 1PF 

9.7 89 reviews
"Olive House is an outstanding care home, offering fantastic care for all residents. My mum has been a resident here for 4 years and has…"   Read all 89 reviews
Location Type Care Home

Olive House is a welcoming, purpose-built care home designed to provide high-quality residential care for older people. Each of the comfortable en-suite bedrooms is fully equipped to meet professional care standards, while still offering the personal… Read more about Olive House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • 45 Rooms from £1,250 / week
Claremont Nursing Home

20A Yarmouth Road, Caister-on-Sea, Great Yarmouth NR30 5AA 

9.7 58 reviews
"Both my mum and myself find all the staff friendly, helpful and caring. The meals provided are wonderful and the home is kept immaculately…"   Read all 58 reviews
Location Type Care Home

Providing well-regarded care to the local residents of Caister-on-sea, Norfolk, Claremont House is a purpose-built building that offers spacious rooms, engaging activities and high-quality care, located close to village shops and the Norfolk coast. Claremont… Read more about Claremont Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 52 Rooms from £1,100 / week
The Manor House Care Home

North Walsham Wood, Skeyton Road, North Walsham NR28 0LU 

9.7 72 reviews
"I am grateful that there was a place for my mother at Manor House. I had visited other homes + knew they did not have the management +…"   Read all 72 reviews
Location Type Care Home

The Manor House is located in North Walsham Wood, just 2 miles from North Walsham. The home is convenient for visits to the Norfolk Broads and coastline, both of which are within easy reach, and Norwich which is a comfortable distance for trips to the… Read more about The Manor House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Palliative Care
  • 52 Rooms from £1,200 / week
Walcot Hall Nursing Home

Walcot Road, Walcot Green, Diss IP22 5SR 

9.7 67 reviews
"Needed respite care after discharge from hospital with fractured arm and cracked ribs. Excellent room. Concerned not mobilised enough but…"   Read all 67 reviews
Location Type Care Home

Set in over 3 acres of well-kept lawns and gardens in a small hamlet adjoining the market town of Diss, Walcott Hall provides exemplary nursing, palliative and respite care for up to 42 residents. Walcot Hall provides compassionate, person-centred… Read more about Walcot Hall Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 42 Rooms from £1,550 / week
Shipdham Manor

Chapel Street, Shipdham, Thetford IP25 7LB 

9.5 101 reviews
"Mum has been at Shipdham Manor for 3 years she is well cared for and treated as an individual. We have met many staff over the years and…"   Read all 101 reviews
Location Type Care Home

Shipdham Manor, which is more than 200 years old, may have a lot of history but offers facilities very much in keeping with the twenty-first century. Shipdham Manor in Shipdham is well-situated to give residents easy access to the local post office,… Read more about Shipdham Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 42 Rooms from £1,290 / week
Saxlingham Hall Nursing Home

The Green, Saxlingham Nethergate, Norwich NR15 1TH 

9.4 40 reviews
"My mother has lived in Saxlingham Hall Nursing home for four years and I visit my mother mostly every day. The home is like my second home…"   Read all 40 reviews
Location Type Care Home

Saxlingham Hall is a welcoming home offering nursing, residential, and palliative care, set in the peaceful countryside near Saxlingham Nethergate. With space for up to 34 residents, the home provides a safe and supportive environment where people feel… Read more about Saxlingham Hall Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 36 Rooms from £1,600 / week
St Leonards Court

6 St Leonards Street, Mundford, Thetford IP26 5HG 

9.3 58 reviews
"Friendly, helpful and caring staff. I am invariably informed promptly of any issues/concerns affecting my wife, and always made to feel…"   Read all 58 reviews
Location Type Care Home

St Leonards Court is designed for the special needs of elderly people with dementia. Their rooms are tastefully decorated and provide residents with a quality environment for enjoyment of life in later years. Although all rooms are fully furnished, they… Read more about St Leonards Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 25 Rooms from £1,100 / week
The Gables Care Home

6 Marine Parade, Gorleston, Great Yarmouth NR31 6DU 

9.3 57 reviews
"My mum was so happy at The Gables. After living alone with carers coming in, she felt so comfortable and spoilt. The staff are all…"   Read all 57 reviews
Location Type Care Home

The Gables, at Gorleston, offers residential care packages, within scenic surroundings and not far from the sea air at Great Yarmouth and Lowestoft. Residents have the choice to take part in numerous activities and events organised by the service,… Read more about The Gables Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 43 Rooms from £1,200 / week

Healthcare Homes Group Ltd Reviews in Norfolk (857)

9.6
Healthcare Homes Group Ltd has a Group Review Score of 9.6 (9.630) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Healthcare Homes Group Ltd must have a Review Score.

Overall Experience

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Review of

Overbury House

from Andy B (Respite Resident) published on 18 August 2025
Overall Experience  Overall Experience 5.0 out of 5

What a lovely place - having been let down at the last minute regarding respite care for my father the staff at Overbury House stepped up and took Dad at very short notice.
We were greeted by the staff on arrival who went out of their way to make Dad feel welcome - as usual I was juggling an awful
lot of things on the day and their "nothings too much trouble" attitude really helped.
Dad, myself and my black Labrador Honey were given a tour of the facilities before I handed Dad over to their care.
On my return a week later Dad was having so much fun he refused to come home with me and demanded an extra night which he duly had.
I returned the following day and was met by the activities and wellbeing coordinator. What can I say, she is clearly a force of nature and fully invested in her role and proceeded to show me photo after photo of Dads activities in my absence- to be honest I will struggle to compete now he is home but I feel it will not be long before Dad will be back.

Reply from Alison Hilditch, Home Manager at Overbury House

Thank you for your lovely comments, we are so glad your dad enjoyed his stay with us. we look forward to welcoming you all back in the future

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Review of

Meadow House Nursing Home

from Naomi C (Sister of Resident) published on 13 August 2025
Overall Experience  Overall Experience 5.0 out of 5

I feel that I could run out of superlatives when it comes to describing Meadow House and all the staff there.
My sister has been a resident now for just over 16 years - the last couple of years have presented her, the staff and us a family new challenges - but what is ever more clear through out these
difficult times is that we all work so very hard together to achieve the very best care outcomes for her.
My sister is advocated for as if she were one of their own and this is so helpful to us as a family - together we have been able to access a complex management review and we are finally getting there with some potential answers that will be beneficial to all involved in her care - especially her.
I feel that this is the sort of thing i would have wanted to read in a review when we were making our life changing decision to accept care all those years ago. We cannot fault any aspect of this wonderful place.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Thank you very much Naomi for the wonderful review.

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Review of

The Manor House Care Home

from Diane E (Daughter of Resident) published on 13 August 2025
Overall Experience  Overall Experience 5.0 out of 5

I am grateful that there was a place for my mother at Manor House. I had visited other homes + knew they did not have the management + atmosphere that would make mum comfortable. Unlike the other homes, I was greeted by the manager, shown a lovely room + introduced to staff who seemed cheerful + motivated.
Mum lived there for 2 years and had compassionate care, activities + good food. I was worried that she might not settle, but on the second day she was enjoying having an Elvis impersonator singing to her. Her end of life was peaceful + comfortable + we will be having tea at the home after the service.

Reply from Paula Pawsey, Home Manager at The Manor House Care Home

Thank you so much for your review. We loved having Mum here, she was a absolute joy. We miss her very much.

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Review of

Saxlingham Hall Nursing Home

from Susan K (Daughter of Resident) published on 7 August 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has lived in Saxlingham Hall Nursing home for four years and I visit my mother mostly every day.
The home is like my second home and the staff are like a family to me. I am so comforted that my mother is being cared for so well. I can't thank all the staff enough for the care and love they
have shown my mother and I.
Whenever we have a question or problem it is always sorted out and a solution found.
My brother and I are so grateful for all the staff at the home for all they do.

Reply from The Manager, Ben Rogers at Saxlingham Hall Nursing Home

Thank you so much for your kind words about Saxlingham Hall. It is really appreciated to receive positive feedback, showing us that we are meeting your expectations. It is a genuine pleasure to have your Mother with us, please let us know if there is anything further we can do to support you all.

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Review of

Bilney Hall Care Home

from Elaine B (Daughter of Resident) published on 7 August 2025
Overall Experience  Overall Experience 5.0 out of 5

I have come to realise just what a truly amazing job Bilney Hall do for the vulnerable people they look after. My mother moved to Bilney in April when she needed a lot more personal care.
We visit Mum mid morning or mid afternoon and find her seated in a comfortable chair, in a bright, spacious lounge
with beautiful country views. The staff are attentive and make sure she has a choice of drinks. Her room is clean and well organised.
In general, the staff are welcoming, polite and friendly and will always communicate any issues to us. The management is professional, experienced and supportive. I am very grateful that my mother is at Bilney Hall and appreciate all the staff's hard work and care.

Reply from Nikki Shaw, Home Manager at Bilney Hall Care Home

Thankyou for this lovely review. The whole team at Bilney Hall are dedicated to providing quality care.

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Review of

The Manor House Care Home

from Freda R (Sister of Resident) published on 4 August 2025
Overall Experience  Overall Experience 4.0 out of 5

Have always found the staff very polite and caring, they are all so friendly. The home is always warm in the winter and nice and airy in the summer. Very nice surroundings, i.e. gardens and wild life.

Reply from Paula Pawsey, Home Manager at The Manor House Care Home

Thank you for your kind review, I will share with the team.

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Review of

The Gables Care Home

from L B (Daughter of Resident) published on 1 August 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum was so happy at The Gables. After living alone with carers coming in, she felt so comfortable and spoilt. The staff are all excellent and couldn't have cared for her more. She was thoroughly spoilt. She enjoyed all the entertainment laid on, such a variety and joined in with it all. Would recommend
to anyone.

Reply from Chris Chambers, Manager at The Gables Care Home

Thank you for your kind comments. Your mum was such a lively character and a joy to care for. I know as a family you have had a very tough time recently and I'm glad that The Gales was able to support both your mum and her family

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Review of

The Manor House Care Home

from Alan B (Son of Resident) published on 28 July 2025
Overall Experience  Overall Experience 4.0 out of 5

The manor has some excellent caring staff, from the excellent cheerful members, and the very quiet gentleman who is a gem, kind, always has a smile, and a kind word for dad. Dad is very appreciative of this. The management listens and acts when we have concerns. Our main worry is the agency night staff
who, Dad says, handle him roughly and do not show respect like they should. The outside of the manor is in dire need of repair and maintenance.

Reply from Paula Pawsey, Home Manager at The Manor House Care Home

Thank you for taking time to complete a review card and for your kind comments. Next time you are visiting Dad please feel free to have a chat with me about your concerns.

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Review of

Saxlingham Hall Nursing Home

from Jane C (Respite Resident) published on 7 July 2025
Overall Experience  Overall Experience 5.0 out of 5

On the whole I received excellent care here at Saxlingham Hall. Food good once I persuaded them that I like fruit. It was perfect to recover here after an operation as I was able to rest properly and put my feet up when needed.

Reply from Ben Rogers, Registered Manager at Saxlingham Hall Nursing Home

Thank you for your kind words about Saxlingham Hall. We loved having you with us, and wish you the very best for the future.

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Review of

Olive House

from K A (Daughter of Resident) published on 3 July 2025
Overall Experience  Overall Experience 5.0 out of 5

Olive House is an outstanding care home, offering fantastic care for all residents. My mum has been a resident here for 4 years and has been cared for by dedicated and experienced staff. The staff (especially two specific members of staff) have been so supportive to both my mum and myself, always offering
friendly chat but most of all ensuring that I know my mum is being cared for, especially when I am unable to get there. They really are both fantastic members of the team who I look forward to seeing when I come in.

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Review of

The Manor House Care Home

from Sarah L (Next of Kin) published on 2 July 2025
Overall Experience  Overall Experience 5.0 out of 5

I cannot say enough good things about the Manor House Care Home. A very fear life long family friend became a resident following a stroke and was unable to take care of herself. She has been a resident for approximately 1 1/2 years. The staff are all so kind and caring, looking after her needs and her
total wellbeing. Everybody who is involved in the smooth running of the home is friendly, considerate and takes pride in their work and makes visitors feel very welcome. I would not hesitate to recommend this care home to anybody looking for residential care for a loved one.

Reply from Paula Pawsey, Home Manager at The Manor House Care Home

Thank you very much for your wonderful review.

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Review of

Walcot Hall Nursing Home

from P S (Wife of Resident) published on 26 June 2025
Overall Experience  Overall Experience 4.0 out of 5

My husband was admitted to Walcot Hall at the end of March after a long stay in hospital. Overall my family and I are happy with the home and care he receives.The staff are very friendly and caring and the activities very good. The things that I am not very happy about is that I am never given much
information about his medical care. I am able to ask, but don't get very good answers. Also he is sometimes in bed when I go to visit at 2.15 pm which is not very good, but wonder if there is are a reason for this.

Reply from Connie Hughes, Home Manager at Walcot Hall Nursing Home

Thank you so much for your review. We have seen a vast improvement in your husband's condition since his admission. He will remain prone to infections, and of course, you will need to be updated at all times about his condition. He will have the odd day in bed as he has requested. I will ensure staff ask how you are during your visits so you get the support you require. I am saddened to read you do not feel you are given enough information, as we have had many chats together since your husband arrived at Walcot Hall. Please continue to pop into the manager's office as many times as you require; we are here to support the family as well as the residents. It's nice to know you are happy with many of the other areas of care. My door is always open, my team and I will be happy to support you anyway we can. We are happy to receive reviews as these help us to focus on areas of care to make improvements. Thank you.

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Review of

Walcot Hall Nursing Home

from D D (Friend of Resident) published on 26 June 2025
Overall Experience  Overall Experience 3.0 out of 5

The general service has declined gradually since the occupants took residence in April 2024. a The common reason given is a lack of staff. Overall, the care is satisfactory, but small things have a habit of getting missed. For example morning/afternoon drinks and delays in responding to call alerts.
The quality of the food is excellent. Hospitality to visitors is very good.

Reply from Connie Hughes, Home Manager at Walcot Hall Nursing Home

Thank you for your feedback DD, as advised in one of your previous reviews, we are fully established, staff try hard to respond as quickly as they can when any resident call for assistance - all calls are monitored for time response, every call every day. A daily report in generated any delay over 10 minutes is discussed daily in our 11 O'clock meetings, we can plan our care better everyday to help meet everyone's needs in a timely manner. Drink rounds are undertaken by our kitchen team, and at no point of any day has any drink round been missed. Standards can always be improved and we strive to do this by ensuring a continuous cycle of learning from incidents, compliments and complaints. My door is always open, please don't hesitate to come and see me if you have any issues of concern so that I may deal with them in real time. Kind Regards Connie

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Review of

Walcot Hall Nursing Home

from J S (Respite Resident) published on 23 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Needed respite care after discharge from hospital with fractured arm and cracked ribs. Excellent room. Concerned not mobilised enough but told it was due to hypertensive BP reading.Came home to sheltered accommodation after 5 weeks,

Reply from Connie Hughes, Home Manager at Walcot Hall Nursing Home

Thank you for your comments. We hope he has settled well now home again, we hope she is continuing to take things slowly and take her time - build up her strength safely over time. All the very best and thank you again for taking the time to write a review about our home. Kind Regards Connie

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Review of

Meadow House Nursing Home

from C G (Son of Resident) published on 23 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Fantastic home. Always happy with the standard here.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

thank you very much for your lovely review. .

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Review of

Saxlingham Hall Nursing Home

from R F (Daughter of Resident) published on 19 June 2025
Overall Experience  Overall Experience 5.0 out of 5

The care home has wonderful staff who go and beyond to look after their residents and families and they show nothing but care and compassion for all their residents even when times are very busy and challenging. They are all fantastic

Reply from Ben Rogers, Registered Manager at Saxlingham Hall Nursing Home

Thank you so much for your kind words about the staff team at Saxlingham Hall. It is a genuine pleasure to have your Mum with us, and please let us know if there is anything we can do to support you further.

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Review of

Bilney Hall Care Home

from Jackie M (Daughter of Resident) published on 18 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Since my mother came to Bilney in February we have noticed a huge improvement in her mobility, interaction and have seen glimmers of who she is again which has been delightful. We have had lots of laughs and smiles with the staff as well. The home is always clean and tidy and Mums room is lovely. The
staff are friendly and can always answer any queries about Mum. An excellent home.

Reply from Nikki Shaw, Home Manager at Bilney Hall Care Home

Thankyou for making the Review, i will share with the staff who look after mum

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Review of

Claremont Nursing Home

from Phillippa G (Daughter of Resident) published on 11 June 2025
Overall Experience  Overall Experience 4.0 out of 5

All the ladies are really lovely and helpful. Mum is now settled. I am concerned that Mum's things go missing when she doesn't really leave her room!

Reply from Ian Gooch, Home Manager at Claremont Nursing Home

Thank you for taking the time to submit a review for the home.I will look into the concerns that have been raised.

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Review of

Overbury House

from Alan R (Resident) assisted by family/friend published on 3 June 2025
Overall Experience  Overall Experience 5.0 out of 5

It was a very difficult time for me in hospital, however, when I came to Overbury House, everything turned around for the better. All the staff without exception are fantastic and helped to turn my health around. I will be forever grateful and will miss everyone now I am ready to go home.

Reply from Alison Hilditch, Home Manager at Overbury House

thank you for your lovely comments , i am glad you enjoyed your stay with us

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Review of

Shipdham Manor

from N T (Daughter of Resident) published on 2 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Shipdham Manor for 3 years she is well cared for and treated as an individual.
We have met many staff over the years and they have all been friendly and caring.
The home offers regular updates on mum and keeps us well informed.
I wouldn't hesitate to recommend this home to others.

Reply from Jessica Turner, Manager at Shipdham Manor

Thank you for your kind words, we involve our residents with decisions around their care and how the service is delivered to provide person centred care.

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Awards / Recognitions (9)

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