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Care Homes Owned by Healthcare Homes Group Ltd in Norfolk

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Healthcare Homes Group Ltd in Norfolk

Only the locations & reviews in Norfolk for Healthcare Homes Group Ltd are showing below.

View the details of all 48 locations (with 4484 reviews) owned by Healthcare Homes Group Ltd

Healthcare Homes Group Ltd Locations in Norfolk (11)

 - Browse 11 Care Homes owned by Healthcare Homes Group Ltd in Norfolk
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Meadow House Nursing Home
Norwich Road, Swaffham PE37 8DD 
Top 20 carehome award certificate
10 143 reviews
Meadow House Nursing Home, Swaffham, Norfolk
Top 20 carehome award certificate
"The Staff do a fantastic job with my Auntie, and all the residents. They go above and beyond to cater to the needs of each resident. The…"   Read all 143 reviews
  • from £1,910 / week
  • 38 Rooms
Location Type Care Home

Meadow House offers dedicated care for people with a physical disability, specialising in care for people with multiple sclerosis. This purpose built, single storey Home opened in 1989 and has built ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Learning Disability Care
Overbury House
9 Staitheway Road, Wroxham, Norwich NR12 8TH 
9.9 90 reviews
Overbury House, Norwich, Norfolk
"My mother has dementia, is bed bound and is well looked after by all the staff who always greet me and have a smile on their faces. The…"   Read all 90 reviews
  • from £1,375 / week
  • 61 Rooms
Location Type Care Home

Overbury House is situated just a few hundred yards from the beautiful Norfolk Broads in Wroxham. This period building is flooded with light from the large bay windows and sits in its own landscaped ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Bilney Hall Care Home
East Bilney, Fakenham Road, East Bilney, Dereham NR20 4AL 
9.8 102 reviews
Bilney Hall Care Home, Dereham, Norfolk
"Mum moved in to Bilney Hall several weeks ago. She has got her sparkle back, before she was very isolated and was unable to leave her home.…"   Read all 102 reviews
  • from £1,300 / week
  • 64 Rooms
Location Type Care Home

Bilney Hall offers a splendid environment for gracious living. The Hall dates back to the 19th century yet its luxurious facilities are very much 21st century. Generous single rooms, all with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Claremont Nursing Home
20A Yarmouth Road, Caister-on-Sea, Great Yarmouth NR30 5AA 
9.7 63 reviews
Claremont Nursing Home, Great Yarmouth, Norfolk
"Can't rate highly enough the excellent level of care mum is receiving from all staff involved. Newly arrived for a period of respite care,…"   Read all 63 reviews
  • from £1,170 / week
  • 52 Rooms
Location Type Care Home

Providing well-regarded care to the local residents of Caister-on-sea, Norfolk, Claremont House is a purpose-built building that offers spacious rooms, engaging activities and high-quality care, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Olive House
7/17 Olive Avenue, Newton Flotman, Norwich NR15 1PF 
9.7 94 reviews
Olive House, Norwich, Norfolk
"Mum has been a resident for 2 years . All the staff are caring and treat mum with fondness and respect. And show unlimited patience with…"   Read all 94 reviews
  • from £1,325 / week
  • 45 Rooms
Location Type Care Home

Olive House is a welcoming, purpose-built care home designed to provide high-quality residential care for older people. Each of the comfortable en-suite bedrooms is fully equipped to meet ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
The Manor House Care Home
North Walsham Wood, Skeyton Road, North Walsham NR28 0LU 
9.7 76 reviews
The Manor House Care Home, North Walsham, Norfolk
"From the moment my mum was welcomed to the manor we have been so impressed by management and all staff. The level of care, compassion and…"   Read all 76 reviews
  • from £1,380 / week
  • 52 Rooms
Location Type Care Home

The Manor House is located in North Walsham Wood, just 2 miles from North Walsham. The home is convenient for visits to the Norfolk Broads and coastline, both of which are within easy reach, and ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
Shipdham Manor
Chapel Street, Shipdham, Thetford IP25 7LB 
9.6 109 reviews
Shipdham Manor, Thetford, Norfolk
"I found Shipdham Manor well run. The staff were very caring and very alert to quickly act on residents needs. The food was good and staff…"   Read all 109 reviews
  • from £1,370 / week
  • 42 Rooms
Location Type Care Home

Shipdham Manor, which is more than 200 years old, may have a lot of history but offers facilities very much in keeping with the twenty-first century. Shipdham Manor in Shipdham is well-situated ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Walcot Hall Nursing Home
Walcot Road, Walcot Green, Diss IP22 5SR 
9.5 73 reviews
Walcot Hall Nursing Home, Diss, Norfolk
"I am very happy with the care my husband receives at Walcot Hall. All the staff are very kind and caring and friendly, and always make me…"   Read all 73 reviews
  • from £1,600 / week
  • 42 Rooms
Location Type Care Home

Set in over 3 acres of well-kept lawns and gardens in a small hamlet adjoining the market town of Diss, Walcott Hall provides exemplary nursing, palliative and respite care for up to 42 residents. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
The Gables Care Home
6 Marine Parade, Gorleston, Great Yarmouth NR31 6DU 
9.3 60 reviews
The Gables Care Home, Great Yarmouth, Norfolk
"Although my dad was not in your care home for long the care he received while on end of life care I felt he was treated with dignity…"   Read all 60 reviews
  • from £1,275 / week
  • 43 Rooms
Location Type Care Home

The Gables, at Gorleston, offers residential care packages, within scenic surroundings and not far from the sea air at Great Yarmouth and Lowestoft. Residents have the choice to take part in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Saxlingham Hall Nursing Home
The Green, Saxlingham Nethergate, Norwich NR15 1TH 
9.2 41 reviews
Saxlingham Hall Nursing Home, Norwich, Norfolk
"The home has always provided a high level of care, but recently a couple of members of staff have gone above and beyond in their duties.…"   Read all 41 reviews
  • from £1,600 / week
  • 36 Rooms
Location Type Care Home

Saxlingham Hall is a welcoming home offering nursing, residential, and palliative care, set in the peaceful countryside near Saxlingham Nethergate. With space for up to 34 residents, the home ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
St Leonards Court
6 St Leonards Street, Mundford, Thetford IP26 5HG 
9.0 62 reviews
St Leonards Court, Thetford, Norfolk
"My godfather was sent on discharge from hospital. He and I have found the staff absolutely wonderful. Nothing is too much trouble and they…"   Read all 62 reviews
  • from £1,170 / week
  • 25 Rooms
Location Type Care Home

St Leonards Court is designed for the special needs of elderly people with dementia. Their rooms are tastefully decorated and provide residents with a quality environment for enjoyment of life in ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Healthcare Homes Group Ltd Reviews in Norfolk (913)

9.6

Healthcare Homes Group Ltd has a Group Review Score of 9.6 (9.583) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Healthcare Homes Group Ltd must have a Review Score.

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Review of

Olive House

from J G (Son of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Olive House has a warm, friendly and very human feel. My dad is in the early stages of dementia, and what matters most to me is that the staff seem genuinely engaged with him and committed to his well-being. Everyone I have met has been kind, approachable and helpful, and there is a clear sense that
residents are treated with dignity and care. Overall, I am very happy and reassured that Dad is being looked after by a team that wants the best for him.
Reply from Rachel Gee, Home Manager at Olive HouseThank you for your lovely review. It really means a lot to us. We're so glad to hear that your dad feels supported and cared for, and that you feel reassured too. Our team genuinely enjoys getting to know each resident, and it's wonderful to know that this comes across.
Thank you again for taking the time to share your experience
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Review of

Overbury House

from Adrian B (Son of Resident) published on 13 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has dementia, is bed bound and is well looked after by all the staff who always greet me and have a smile on their faces. The staff are very polite and helpful nothing is too much trouble.
Reply from Alison Hilditch, Home Manager at Overbury HouseThank you for your lovely comments, I am so glad to hear the greet you with a smile
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Review of

Olive House

from Sue M (Daughter of Resident) published on 12 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident for 2 years . All the staff are caring and treat mum with fondness and respect. And show unlimited patience with her dementia spending time with her on days that she wants to stay in her room. The home is clean and very well presented with a lovely seated area in the garden.
The food is delicious and there is always a good choice at meal times.
There are different activities every day to engage residents from baking ,painting , entertainers. Mum has enjoyed all of these as well as the visit from the owl sanctuary.
There are also organised trips out for residents that wish to go .
Mum also enjoys having her hair done every week by the hairdresser .
Its such a relief to know mum is settled and cared for so well , with the knowledge that I can call or visit any time and there will always be a warm and supportive welcome for me too. The new manager always makes time if I need to talk about mums care.
I 100% recommend Olive House
Reply from Rachel Gee, Home Manager at Olive HouseThank you so much for your lovely words about Olive House. It means a lot to us to hear how happy and settled your mum is. The team really do care about her, so knowing that you see and feel that makes all the difference.
We're glad she enjoys the activities, the garden, the food, and her weekly hair appointments - and we loved hearing how much she enjoyed the owl visit too. Moments like that are exactly why we do what we do.
It's also great to know you always feel welcome when you visit or call. We want families to feel just as supported as the residents, and your feedback really reassures us that we're getting that right.
Thank you again for recommending us and for trusting us with your mum's care. It's a privilege to look after her.
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Review of

Overbury House

from M S (Son of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum spent her final few weeks at Overbury House, the staff were courteous and caring and nothing was too much trouble. All questions were answered with informative information and knowledge. The cleanliness of the home and our mum's room was always spotless.


In her final few hours she was treated

with the dignity she deserved and the Care Home Manager came and offered her condolences as did some of the other staff which was very kind.


We cannot comment on the food facilities other than the portions seemed generous.

Reply from Alison Hilditch, Home Manager at Overbury Housethank you for your lovely comments, i will share with my staff
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Review of

Olive House

from M S (Ex Family Member) published on 30 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Olive House is a lovely, clean & friendly care home that makes you feel comfortable when you're there. All of the staff are super helpful and go out of their way to support the residents and their families. They put on some lovely activities for every one who wants to get involved.
Reply from Rachel Gee, Home Manager at Olive HouseThank you so much for your lovely review. We truly appreciate your kind words about Olive House. It means a great deal to our whole team to know that the home feels clean, friendly, and comfortable for residents and their families.
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Review of

Olive House

from L S (Friend of Resident) published on 30 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just want to say a big thank you to everyone at Olive Care Home. The care and kindness shown by the staff is always outstanding, and the home has such a warm and welcoming atmosphere.
A special mention goes to the new manager, who has already made a noticeable positive difference. They are approachable,
professional, and clearly care deeply about both residents and staff. It really feels like things are being led with genuine compassion and attention to detail.
Overall, I'm very grateful for the excellent standard of care and the supportive environment provided here.
Reply from Rachel Gee, Home Manager at Olive HouseThank you so much for your wonderful review. Your kind words mean a great deal to all of us at Olive Care Home. We're truly grateful that you've taken the time to share your experience, and it's heart-warming to know that our care, atmosphere, and team have made such a positive impact.
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Review of

Walcot Hall Nursing Home

from E C (Respite Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Management was very helpful with application for admission. The room was adequate rather than luxurious. Could have had more chairs for visitors. Bathroom facilities were good. Inflatable mattress was ridged and not very comfortable. Staff were very caring and helpful. Quick response to the bell/bleeper
and a rapid response when I fell. Plenty of activities and useful individual physio visits. The lunches were very good and generous. Tea was not very appetising. A plate of mashed potato faintly flavoured with cheese. A minestrone soup stone cold. Also when always asking for strong tea with a little milk often came milky. Intake of water should be monitored and offered at lunch table/left dehydrated. I was close to the link and the loud beeper beeped instantly and my hearing aid amplified it and I found it bothering. Isn't there a better system?
Reply from Connie Hughes, Home Manager at Walcot Hall Nursing HomeThank you EC for you comments, I will ensure I feed this back to our kitchen team. We enjoyed your company for the two weeks you stayed with us and now you have been, you know where to find us should you like to come again. We will look forward to seeing you again. Take care of yourself and keep up your exercises. All the very best from team Walcot Hall. Kind Regards Connie
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Review of

Olive House

from J Y (Son of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in the care of Olive House for over 2 years. Along with other family members we have always been made to feel welcome on visits, there's a friendly, warm vibe throughout the home. The home itself has a modern feel to it with wide corridors & everything on one level. Regularly decorated
and always clean. Carers, staff & management are friendly and we feel that Mum is well looked after by a caring, hardworking team.
Reply from Rachel Gee, Home Manager at Olive HouseThank you so much for taking the time to share such thoughtful feedback. It truly means a great deal to our whole team. We're delighted to hear that you and your family continue to feel welcomed and supported during your visits, and that the atmosphere of the home gives you confidence in the care your mother receives.

We take pride in maintaining a clean, modern, and comfortable environment, and it's wonderful to know this has made a positive difference to your experience. Most importantly, your kind words about our carers, staff, and management team are deeply appreciated. They work incredibly hard to provide compassionate, person-centred care, and feedback like this reinforces why they do what they do.

Thank you again for your trust and for being part of the Olive House community.
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Review of

The Gables Care Home

from Jennifer M (Daughter of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my dad was not in your care home for long the care he received while on end of life care I felt he was treated with dignity compassion and loving care. The staff made his last couple of weeks by responding to my dads good sense of humour by offering him cuddles when he asked! I was also well
looked after by the staff and management so much so that I felt like we were at home! Making me feel comfortable so I could spend last few weeks of his with with in.
Reply from Chris Chambers, Manager at The Gables Care HomeI'm pleased that we were able to support your dad and you as a family at such a difficult time
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Review of

Olive House

from I L (Son of Resident) published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have noticed a continual improvement in all areas since new management took over last year.
Reply from Rachel Gee, Home Manager at Olive HouseThank you for your review, we value your feedback. It's lovely to hear positive feedback with regards to the new management. We will continue to ensure we continue to improve.
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Review of

Bilney Hall Care Home

from Lesley M (Daughter of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved in to Bilney Hall several weeks ago. She has got her sparkle back, before she was very isolated and was unable to leave her home. Now she has made friends, and thinks all of the carers and staff are lovely. She's joining in with all of the activities, eating foods that she hasn't had in along
time, and everytime I visit her she looks so well and happy. Mum says it feels like home, and I couldn't have asked for her move to have gone better. The staff/carers are always friendly when I visit and I feel so much better knowing she is so well looked after by people who really care.
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Review of

St Leonards Court

from S S (Goddaughter of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My godfather was sent on discharge from hospital. He and I have found the staff absolutely wonderful. Nothing is too much trouble and they take time to talk and listen to concerns of residents and visitors. They do everything they can to make residents feel loved and cared for. They are kind and encourage
all to take part in the activities on offer. My godfather is going on a visit to the cathedral, he wasn't sure about going, but the staff took time to put his mind at rest about the worries he had, small, caring home, highly recommended.
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Review of

Shipdham Manor

from D S (Daughter of Resident) published on 19 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall we found Mum's care was good particularly with a couple of staff members. When Mum became incontinent it took some time before she could be assessed and supplied with the necessary items to keep her clean and dry and to avoid the overriding smell of urine in her room. We did bring in Tena Ladies
underwear but don't believe these were regularly used. However once Mum was assessed this issue was resolved.
Mum seemed happy at Shipdham Manor therefore we were happy with how she was cared for in her last few years.
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Review of

Bilney Hall Care Home

from Jade J (Granddaughter of Resident) published on 6 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care for my nan has been nothing but exceptional from the moment she moved in, she has only been there a few weeks and we can notice a massive change with how content and settled she is there. There is always something going on for them to do, Everyone is very friendly and as my nan said "it's like
one big family" would highly recommend Bilney Care Home. Thank you for everything you do!
Reply from Nikki Shaw, Home Manager at Bilney Hall Care HomeThankyou for this lovely review. Nan has settled in really well and it feels like she has been here for ever.
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Review of

The Gables Care Home

from Suzanne R (Daughter of Resident) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing care home, walking in and the homely feeling was brilliant. The staff greeted us and made a fuss of mum. Have stayed for lunch with mum a couple of times and the food was lovely, and nothing seems too much trouble. The home is very clean and mum is looked after very well. I certainly would highly
recommend The Gables to anyone who is looking for a care home for their loved ones.
Reply from Chris Chambers, Manager at The Gables Care HomeThank you for your feedback. Although your mum hasn't been with us long, she seems to be very settled and happy to be with us. I'm really pleased that your mum is with us and that you already feel part of our extended family.
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Review of

Shipdham Manor

from Helen L (Great-Niece of Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole we were very satisfied with the care my great aunt received. All staff very friendly and caring to all residents. Lots of activities for residents which my great aunt thoroughly enjoyed while she was able to join in. Our appreciation and thanks goes to all staff, including management for
all the care and love the showed until my great aunt passed away and beyond xx
Reply from Jessica Turner, Manager at Shipdham Manorthank you for your kind words, I will pass this onto everyone. it was a pleasure to have your great aunt here as well as all of you, as part of our family.
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Review of

The Manor House Care Home

from Granville Y (Son of Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment my mum was welcomed to the manor we have been so impressed by management and all staff. The level of care, compassion and everything else that goes to looking after someone with dementia and all her problems has been outstanding.
Reply from Paula Pawsey, Home Manager at The Manor House Care HomeThank you so much for your review and kind words. We adore your Mum and so pleased you are happy with her being here.
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Review of

Bilney Hall Care Home

from Emma B (Daughter of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Love dad's care home. Staff treat him like he is a member of their family. He is always clean and dressed beautifully. Dad is very settled and happy here which is a huge relief for me. I visit every other day and have become very fond of the staff and the other residents. But I also see alot more than
I suspect most visitors do and I can honestly say all the patients are treated so kindly and humanely.
I have nothing but good things to say. Thanks BCH.
Reply from Nikki Shaw, Home Manager at Bilney Hall Care HomeThank you for this lovely review. I will pass this on to the staff team looking after him.
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Review of

Walcot Hall Nursing Home

from S B (Wife of Resident) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care my husband receives at Walcot Hall. All the staff are very kind and caring and friendly, and always make me and the family very welcome when we come to visit. They are always willing to answer any worries we night have although it is not so easy at weekend. The cleanliness,
laundry, and food is excellent and the activities are very good - varied.
Reply from Connie Hughes, Home Manager at Walcot Hall Nursing HomeThank you for you comments which we value very much SB - we do have fun don't we during the activities - you are so welcome and no matter what issues you or your family may have, we are always here to make sure they are attended to with speed and care. I will share you kind words with all our staff. We are here for you any time. Kindest Regards, Connie and Team Walcot Hall.
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Review of

Walcot Hall Nursing Home

from Paul S (Husband of Resident) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursing home is simply excellent. I have experienced several homes over the years but this home is head and shoulders above them all. From top to bottom the focus is on care and compassion. The ethos is one of doing their very best for residents, extending to family and friends. Nothing is too
much trouble and just ask. There is a warmth about the place and you join their family when residing there and you are treated as family. Sadly my wife's stay was only short but up to end the staff were doing all they could to make her as comfortable as possible and they could easily have said there was no point. My son and I were there a lot and they did all they could to look after us as well. All the staff were so considerate, polite, caring and helpful and this stems from management. I cannot praise them enough and they provide a first class environment and service. Food good, clean, lovely rooms and beautiful surroundings as well. Very highly recommended. Well done management and staff.
Reply from Connie Hughes, Home Manager at Walcot Hall Nursing HomeThank you so very much for such beautiful, kind words about the services being provided at Walcot Hall. We all aim to provide a home from home experience, we are so pleased to learn you could feel this during your wife's care with us. It was such a pleasure and honour to look after your wife during such a very sad and difficult journey for you all, we all thank you for trusting in us to provide the highest level of care we could during her time with us. I will share your kind words with the whole team here at Walcot Hall, with sincerest thanks - Connie and Team Walcot Hall.
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