Overbury House Nursing and Residential Home

9 Staitheway Road, Wroxham, Norwich NR12 8TH

Overbury House Nursing and Residential Home, Norwich, Norfolk
Overbury House Nursing and Residential Home, Norwich, Norfolk
Overbury House Nursing and Residential Home, Norwich, Norfolk

Overbury House is situated just a few hundred yards from the beautiful Norfolk Broads in Wroxham. This period building is flooded with light from the large bay windows and sits in its own landscaped grounds with ornamental shrubs and mature trees. Reception rooms are spacious and have been decorated in keeping with the building’s architectural style and exude warmth and elegance. The property has been sympathetically and tastefully extended to offer modern accommodation.

Overbury House offers dedicated nursing and residential care for those suffering from Alzheimer’s disease or similar problems. A homely and warm atmosphere where individuals are well cared for and comfortable is provided. Accommodation is offered in single or double bedrooms that are tastefully furnished and decorated to a high standard. Most rooms are en-suite and some contain televisions, tea making facilities and a telephone point. Residents are encouraged to bring items of furniture and personal possessions with them so that their room can be a place that reminds them of home.

Care staff are trained to the highest standards and chosen not only for their skills, but also for their warmth, friendliness and caring attitude. Staff are available constantly and provide professional care that respects the rights and dignity of the individual.

Residents are assessed on a regular basis to ascertain that
their needs are being met. Appointments can be arranaged with a visiting optician, dentist, and chiropodist. The home has an in-house hairdressing salon that provides all the usual services plus manicures and hand massages. Catering staff provide delicious meals and snacks throughout the day, and special diets can be catered for.

Group: Healthcare Homes Group Ltd

Person in charge: Gerard Dooley (Home Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 61 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 55

Shared Rooms: 3

Rooms with ensuite WC: 54

Weekly Charges Guide: Personal Care Single £600 – £900 , Personal Care Shared (per person) £500 – £800 (These prices are only a guideline, please contact Overbury House Nursing and Residential Home to find out the exact price for your requirements.) Nursing Care Single £700 – £1000 , Nursing Care Shared (per person) £500 – £800 (These prices are only a guideline, please contact Overbury House Nursing and Residential Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Overbury House Nursing and Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.4 Overbury House Nursing and Residential Home has a Review Score of 8.4 (8.401)

The Review Score of 8.4 (maximum of 10) for Overbury House Nursing and Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 35 Reviews over all time. This Average Rating is also the rating value for Overbury House Nursing and Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.655 for Overbury House Nursing and Residential Home is calculated as follows: ( (279 Excellents x 5) + (127 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 414 Ratings = 4.655

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.746 Points relating to the number of positive Reviews for Overbury House Nursing and Residential Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 12.2 positive Reviews (61 registered maximum number of service users ÷ 5). 3 Reviews ÷ 12.2 Target = 0.246

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    25
  • Good
    10
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Overbury House Nursing and Residential Home?

  • Extremely LIKELY
    28
  • Likely
    6
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Overbury House Nursing and Residential Home

  • Daughter of Resident/Service User
    7
  • Son of Resident/Service User
    6
  • Wife of Resident/Service User
    6
  • Friend of Resident/Service User
    4
  • Husband of Resident/Service User
    4
  • more

Mum passed away peacefully at Overbury House in Wroxham in June this year. She had been resident at Overbury for 2 years. Mum always loved the sing-a-long with the activities lady and even when she lost her voice, in her latter days, she used to clap and join in. I will never forget mums last days and the personal service afforded to us by the lovely new manager and the nurses and all the staff at the home. They are all a credit to the care industry and I already miss them all dearly. On the sad (but expected) night we lost, the manager called us personally and met us at the home in the early hours to break the sad news himself. From her first day at the home to her very last, mum loved being at Overbury House and we couldn't have been happier. Thank you to everybody there for your years of friendship and love.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our mother has been a resident since April 2016 and during her time in the home, the staff have treated her with respect and kindness.
They have shown great patience with her and at the beginning of her stay, they tried hard to involve her in the social activities.
As she now approaches the end of her life, we have been impressed with the round the clock care the staff have given her to make her comfortable.

How likely would you be to recommend Overbury House Nursing and Residential Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Within 24 hours of being a resident at Overbury House, Nursing and Residential Home my aunt's life was totally transformed she is loving it there I have never seen her so happy for many years. She interacts with all the staff and other residents who all seem to love her from the manager to all the staff, they are all totally committed to the comfort, care and well-being of all the residents. I am thoroughly impressed by every aspect of Overbury House as a care home.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

As I arrived at the entrance of mum's care home I was delighted to see vases of flowers all around and a message to take one for the resident you were visiting. What a lot of time and hard work had been put in by the entertainments manager. A superb display for the Easter draw raffle added to a very happy atmosphere on arrival.

How likely would you be to recommend Overbury House Nursing and Residential Home? Neither Unlikely or Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have nothing but praise for Overbury House. My late mother spent the last few weeks of life there and the care she received was excellent, she was treated with dignity by both the nursing and care staff. The family felt welcome to visit at all times and were treated with exceptional kindness during what was a very difficult time for us all. Communication between nursing staff, office and reception staff and ourselves were excellent. My only regret is that we didn't discover Overbury House until such a late stage in our Mum's life.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

My husband has been at Overbury now for 9 months and although I do miss him very much I would not want him to be anywhere else. The carer's manager and all the other staff are caring and treat everyone the same. We went on a trip to the zoo today and it was excellent. 30-+ residents including carers went on the trip. It was well organised and we had a lovely lunch and saw lots of animals. All residents thoroughly enjoyed the trip. More trips will be organised over the next few months. Pantomime, show and sea world in Great Yarmouth are being discussed. Thank you, Overbury.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Escorted my old neighbour to the zoo, with Overbury House staff. Amazing day. Wonderful care by all staff. Dignity and respect shown at all times. Manager and activities organiser organised an amazing trip.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lovely day. All staff really friendly and brilliant with residents.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Brilliant day. All of the carers were excellent.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The residents thoroughly enjoyed a visit to Banham Zoo. A lovely picnic lunch was provided. We were fortunate to have the sunshine all day. A special thanks to one lady who organised the day, also the manager.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My grandparents are new to Overbury House and my grandad passed away within four weeks of being there. The staff i.e. carers have been amazing. They have been so supportive throughout. The carers are worth their weight in gold. Very very happy with everything.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Wow. It has been several months since my last visit and Overbury House Nursing and Residential Home is nothing short of superb. The manager has taken the home to another level. She has the ability and understands the residents needs. I'm extremely impressed with the 50's room. The staff understand the resident's needs who in turn seem happy and contented. Overbury House must be a showroom above all other, the entertainment coordinator is an excellent choice who also is in tune with the resident's requirements.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Really great event. Lovely and colourful day. Lots of things going on. Loved the 'country singers' and games. A lovely fun day for all the residents and their families! Well done to all the staff for all their efforts.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Country and Western fete 20/08/16. This was an excellent and well-organised event. The theme and stalls were well thought out and it was well attended. It was good to see a large number of the residents taking part and we all enjoyed the day.

How likely would you be to recommend Overbury House Nursing and Residential Home? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I attended an event at Overbury House Nursing and Residential Home to raise awareness and funding. It was organised extremely well, both residents and visitors had good fun. I felt it was good for the residents to have something interesting and different going on around them. Friends and family of the residents attended, creating a joyful atmosphere for all.
I was very impressed by all the hard work that has been put in to make it all happen. Well done to all concerned! A good example of what can be achieved with enthusiastic staff.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Always find the staff helpful and kind. Mum seems to be quite happy here. A lovely afternoon spent with her at the Summer Fete yesterday. Lots of work put in by the staff and volunteers for residents and relatives.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Fantastic day at the Fete 20th August at Overbury House. Everyone worked so hard. The manager does well to do what she does. Enjoyed the day and great to see residents and families having a fantastic day.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good care home.

How likely would you be to recommend Overbury House Nursing and Residential Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been resident now for over 18 months. During that time she has been well cared for and certainly has not gone hungry! I visit often as I live very locally and always find her in good spirits. The interaction between staff and residents is a key fact for me and why I chose this home initially. I have heard innocent comments recently indicating "we are short staffed today" Please don't let standards slip.

How likely would you be to recommend Overbury House Nursing and Residential Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I find the cares very good and pleasant to my mother. There seems to be lots of things going on now than before.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Ever since Mum became a resident at Overbury House she is back to her old self. Gone is the grumpy, self obsessed lady we had to be with for years. The biggest compliment for Overbury however came from Mum herself when she told me I could go travel as I would know she was happy and safe!" Wonderful, caring staff, lots to do, from parties and singers, mobile petting zoo and a lovely boat trip along the broads today. Thank you thank you Overbury House.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my wife arrived at Overbury House on 21st March 2016 she has been treated with the utmost care and consideration. The staff are all very friendly and spend time talking to her when she is on her own. She enjoys most of her meals and her general health and wellbeing has vastly improved since arriving at the home.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Whenever we visit this home the staff are extremely friendly and welcoming. From what we have seen the residents are very well cared for, always well turned out and their routine runs smoothly. The newly decorated rooms are outstanding and great that they now have a dedicated person for activities. If I were to have one suggestion it would be to get someone to come in to do rehabilitation with the residents.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Helpful staff, lovely day.

How likely would you be to recommend Overbury House Nursing and Residential Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

An excellent boat trip on Norfolk Broads this afternoon. My mother really enjoyed herself. Staff from the care home excellent as always. Tea and coffee provided by care home. Personally I would like to see more trips out for all residents. My mother had a good time.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Really enjoy coming to visit my friend. The activities lady has made a difference to the ethos of the home. The managers new ideas of themed rooms really looks after the people at Overbury House. The staff are on the ball, the residents all look very happy. Will definitely recommend this home.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My husbands been in Overbury since February. Excellent staff. Manager has got some great ideas for the place. Everyone goes out of their way to say hello. Cannot fault the care my husband receives. I have worked myself in care homes for years. My husband has had respite in quite a lot over the years. I'm so happy I have found the permanent stay as this can be heartbreaking. I say this with ease the care is brilliant.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My husband is treated with care consideration and dignity by all the staff. I have received advise and wonderful support. All aspects of his care is discussed including any changes. I enjoyed being involved in celebrations for the Queens birthday. It was lovely to see all residents visitors and staff having a great time. It has a been a traumatic and difficult time for me having to see my husband going into residential care, but I feel lucky that he is in Overbury House. Many thanks to all the staff.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

As far as I'm concerned this home is where I want to be if it becomes necessary. The changes since the new manager arrived are so good. Residents have plenty going on to keep them happy and cheery. There is no forceful regime which I feel is very important. I would recommend Overbury to anyone, the care of the residents is their first priority keeping them happy is obvious and providing good meals (which I have really enjoyed) with a wide variety in the menus. Extremely clean and good entertainment. Staff bond very well indeed.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Brilliant stay for my wife, her first, much better than previous stays at other care homes. I will be most relaxed to spend time away knowing that my wife is going to be well cared for. As I am a husband, lone carer and my wife's problems give her a hard time with her meds/illnesses, so being well cared for when I am away is very important.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very impressed with the support given both to my father as resident but also to my mother. The new manager is excellent and has introduced a number of great initiatives, we love the garden theme room and the table tennis! All the staff have been very reassuring and have been available to address any of our questions or concerns. The home has a lovely feel to it and nice gardens. Nothing is too much trouble and the manager encourages feedback from relatives in monthly meetings. This is a fantastic opportunity to understand plans for the future and we look forward to seeing these happen.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Was so pleased to see the Manager working on the floor. I saw her bathing another gentleman on the same floor as my wife. Staff seem happier now and the atmosphere and care has gone up in my opinion, its nice to see the staff led. I have noticed my wife is checked on and offered fluids more frequently than before.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Dad's room is in a quiet part of the home and he can come and go as he likes. A lift takes him down to the residents lounge. He has his own chair that reclines in his room and that is always clean and tidy. He likes to spend more time in his room so meals are brought to him. Dad is very happy and content and that is my main concern. The home now has a new manager and I look forward to seeing a more stable staff

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My aunt and uncle have been in Overbury House for the last year, the rooms are very clean and well looked after. The staff at the home are very kind and caring. My aunt died two months ago in the home and the care she received was excellent. They helped my uncle get over her death and were very kind to me. My uncle is very happy there.

How likely would you be to recommend Overbury House Nursing and Residential Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The staff have always shown my mother the upmost kindness, respect and dignity. They gave her a fantastic 100 birthday party, and allow us as a family to also celebrate in a private room back in March 2015. During her last few days they sat with her day and night when I couldn't be there. The undertaker even remarked on the level of care and dignity shown to her. I would also like to say the way they also looked after myself during mums last two days was wonderful and so full of care and understanding over busy house's staff are fantastic.

How likely would you be to recommend Overbury House Nursing and Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Overbury House Nursing and Residential Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Overbury House Nursing and Residential Home