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Overbury House

9 Staitheway Road, Wroxham, Norwich, Norfolk NR12 8TH
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Overbury House, Norwich
Overbury House, Norwich
Overbury House, Norwich

Overbury House is situated just a few hundred yards from the beautiful Norfolk Broads in Wroxham. This period building is flooded with light from the large bay windows and sits in its own landscaped grounds with ornamental shrubs and mature trees. Reception rooms are spacious and have been decorated in keeping with the building’s architectural style and exude warmth and elegance. The property has been sympathetically and tastefully extended to...  

Care Provided by Overbury House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,200From £1,250
Residential Dementia CareFrom £1,200From £1,250
Nursing CareFrom £1,500From £1,550
Nursing Dementia CareFrom £1,500From £1,550

Contact Overbury House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Alison Hilditch (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (2)

Overbury House Reviews (90)

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9.9

Overbury House has a Review Score of 9.9 (9.860) out of 10, based on 18 reviews in the last 2 years. Over all time Overbury House has 90 reviews.

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Showing 90 reviews matching selected criteria
Review from L H (Daughter of Resident) published on 13 July 2017 Submitted via Postal Card
Overall Experience
Our mother has been a resident since April 2016 and during her time in the home, the staff have treated her with respect and kindness.
They have shown great patience with her and at the beginning of her stay, they tried hard to involve her in the social activities.

As she now approaches the end of her life, we have been impressed with the round the clock care the staff have given her to make her comfortable.

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Review from Jennifer B (Daughter of Resident) published on 10 April 2017 Submitted via Postal Card
Overall Experience

As I arrived at the entrance of mum's care home I was delighted to see vases of flowers all around and a message to take one for the resident you were visiting. What a lot of time and hard work had been put in by the entertainments manager. A superb display for the Easter draw raffle added to a very happy atmosphere on arrival.

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Review from Gillian J (Daughter of Resident) published on 27 October 2016 Submitted via Website
Overall Experience

I have nothing but praise for Overbury House. My late mother spent the last few weeks of life there and the care she received was excellent, she was treated with dignity by both the nursing and care staff. The family felt welcome to visit at all times and were treated with exceptional kindness during what was a very difficult time for us all. Communication between nursing staff, office and reception staff and ourselves were excellent. My only regret is that we didn't discover Overbury House until such a late stage in our Mum's life.

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Review from Maureen B (Wife of Resident) published on 22 September 2016 Submitted via Postal Card
Overall Experience

My husband has been at Overbury now for 9 months and although I do miss him very much I would not want him to be anywhere else. The carer's manager and all the other staff are caring and treat everyone the same. We went on a trip to the zoo today and it was excellent. 30-+ residents including carers went on the trip. It was well organised and we had a lovely lunch and saw lots of animals. All residents thoroughly enjoyed the trip. More trips will be organised over the next few months. Pantomime, show and sea world in Great Yarmouth are being discussed. Thank you, Overbury.

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Review from Jordan F (Great-granddaughter of Resident) published on 20 September 2016 Submitted via Postal Card
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Lovely day. All staff really friendly and brilliant with residents.

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Review from Sandra W (Friend of Resident) published on 20 September 2016 Submitted via Postal Card
Overall Experience

Escorted my old neighbour to the zoo, with Overbury House staff. Amazing day. Wonderful care by all staff. Dignity and respect shown at all times. Manager and activities organiser organised an amazing trip.

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Review from Chris B (Grandson of Resident) published on 20 September 2016 Submitted via Postal Card
Overall Experience

Brilliant day. All of the carers were excellent.

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Review from Richard C (Friend of Resident) published on 19 September 2016 Submitted via Postal Card
Overall Experience

Wow. It has been several months since my last visit and Overbury House Nursing and Residential Home is nothing short of superb. The manager has taken the home to another level. She has the ability and understands the residents needs. I'm extremely impressed with the 50's room. The staff understand the resident's needs who in turn seem happy and contented. Overbury House must be a showroom above all other, the entertainment coordinator is an excellent choice who also is in tune with the resident's requirements.

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Review from Tracey F (Granddaughter of Resident) published on 19 September 2016 Submitted via Postal Card
Overall Experience

My grandparents are new to Overbury House and my grandad passed away within four weeks of being there. The staff i.e. carers have been amazing. They have been so supportive throughout. The carers are worth their weight in gold. Very very happy with everything.

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Review from Hazel (Wife of Resident) published on 19 September 2016 Submitted via Postal Card
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The residents thoroughly enjoyed a visit to Banham Zoo. A lovely picnic lunch was provided. We were fortunate to have the sunshine all day. A special thanks to one lady who organised the day, also the manager.

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Review from Imogene W (Regular Volunteer) published on 19 September 2016 Submitted via Postal Card
Overall Experience

Really great event. Lovely and colourful day. Lots of things going on. Loved the 'country singers' and games. A lovely fun day for all the residents and their families! Well done to all the staff for all their efforts.

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Review from Debi H (Friend of Resident) published on 7 September 2016 Submitted via Postal Card
Overall Experience
I attended an event at Overbury House Nursing and Residential Home to raise awareness and funding. It was organised extremely well, both residents and visitors had good fun. I felt it was good for the residents to have something interesting and different going on around them. Friends and family of the residents attended, creating a joyful atmosphere for all.

I was very impressed by all the hard work that has been put in to make it all happen. Well done to all concerned! A good example of what can be achieved with enthusiastic staff.

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Review from S H (Daughter of Resident) published on 5 September 2016 Submitted via Postal Card
Overall Experience

Always find the staff helpful and kind. Mum seems to be quite happy here. A lovely afternoon spent with her at the Summer Fete yesterday. Lots of work put in by the staff and volunteers for residents and relatives.

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Review from Wendy G (Wife of Resident) published on 5 September 2016 Submitted via Postal Card
Overall Experience

Fantastic day at the Fete 20th August at Overbury House. Everyone worked so hard. The manager does well to do what she does. Enjoyed the day and great to see residents and families having a fantastic day.

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Review from Brian B (Son of Resident) published on 28 July 2016 Submitted via Postal Card
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Very good care home.

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Review from Stuart B (Son of Resident) published on 28 July 2016 Submitted via Postal Card
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Mum has been resident now for over 18 months. During that time she has been well cared for and certainly has not gone hungry! I visit often as I live very locally and always find her in good spirits. The interaction between staff and residents is a key fact for me and why I chose this home initially. I have heard innocent comments recently indicating "we are short staffed today" Please don't let standards slip.

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Review from N D (Daughter of Resident) published on 14 July 2016 Submitted via Postal Card
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I find the cares very good and pleasant to my mother. There seems to be lots of things going on now than before.

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Review from Jenny H (Daughter of Resident) published on 14 July 2016 Submitted via Postal Card
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Ever since Mum became a resident at Overbury House she is back to her old self. Gone is the grumpy, self obsessed lady we had to be with for years. The biggest compliment for Overbury however came from Mum herself when she told me I could go travel as I would know she was happy and safe!" Wonderful, caring staff, lots to do, from parties and singers, mobile petting zoo and a lovely boat trip along the broads today. Thank you thank you Overbury House.

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Review from Kenneth L (Husband of Resident) published on 14 July 2016 Submitted via Postal Card
Overall Experience

Since my wife arrived at Overbury House on 21st March 2016 she has been treated with the utmost care and consideration. The staff are all very friendly and spend time talking to her when she is on her own. She enjoys most of her meals and her general health and wellbeing has vastly improved since arriving at the home.

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Review from Emily H (Granddaughter of Resident) published on 14 July 2016 Submitted via Postal Card
Overall Experience

Whenever we visit this home the staff are extremely friendly and welcoming. From what we have seen the residents are very well cared for, always well turned out and their routine runs smoothly. The newly decorated rooms are outstanding and great that they now have a dedicated person for activities. If I were to have one suggestion it would be to get someone to come in to do rehabilitation with the residents.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 September 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

There are no upcoming events for Overbury House.

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Overbury House.

Meet the Team (2)

Alison Hilditch
Alison HilditchJob Title:Home ManagerJoined: 2020
Alison started working at Healthcare Homes on 15th June 2020. She has professional qualifications as follows; RGN, NVQ 5 in management and leadership, Dementia training, Level 3 in End of Life care.
Alison decided to work at Healthcare Homes as she had heard amazing things about them and how they are expanding their company and it was something she wanted to be a part of.
Prior to starting at Overbury House, Alison has been an RGN for 13 years and has worked in the health care settings for 25 years. She worked at a Nursing home in North Walsham where she was the manager for 2 years.
She believes to be good in her role she should have good leadership skills, be compassionate, caring, understanding, experienced in health care and have qualifications.
The favourite part of her working day is when the residents are up and around, looking happy and content.
The biggest professional challenge in her career to date was assisting my last home in receiving a good rating across the board. There have been many challenges as a home manager but with a good team, they can be overcome.
Her biggest career highlight to date was completing her nursing degree and working her way up to Home Manager.
The qualities she thinks make a good home manager are being open and honest, supporting residents and staff, ensuring the residents receive a high standard of care.
Outside of work she loves spending time with her family. Her favourite past time is taking her two children and dog to the beach.

The things she is looking forward to the most about working at Overbury House is getting to know the residents and their families, ensuring all residents receive the best care and achieving a CQC rating of outstanding as I feel Overbury deserves it.

Carol Boyles
Carol BoylesJob Title:Deputy Manager
Prior to working at Overbury House, I was a Senior Care Assistant at a nursing and residential care home with dementia.
My biggest career highlight was the recognition of hard work and dedication and being promoted to Deputy Manager.

I enjoy all of my working day; the most rewarding part is being able to make a resident smile. I enjoy the day to day challenges of the job. Being able to make a difference to a resident’s day is most rewarding.

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