Saxlingham Hall Nursing Home

All in all, we are very happy with the standard of care that the home provides.

I would like to thank the staff for making my mother's 98th birthday a very special day for her. A big thank you especially to Amber who made an absolutely delicious cake after casually asking her what her favourite cake was and the result was a carrot, walnut and ginger! It was brought into her room and the staff sang her 'Happy Birthday '. Thank you for the extra effort, it makes a lot of difference to the residents.

My brother and I are so grateful for all the staff at the home for all they do.

On the whole I received excellent care here at Saxlingham Hall. Food good once I persuaded them that I like fruit. It was perfect to recover here after an operation as I was able to rest properly and put my feet up when needed.

The care home has wonderful staff who go and beyond to look after their residents and families and they show nothing but care and compassion for all their residents even when times are very busy and challenging. They are all fantastic

The care of my 100-year-old father is wonderful. The home has catered for a medal presentation and a 100th birthday party. The thought that went into decorating the dining room was excellent. Wonderful cakes, nibbles, wines and beverages provided for over 30 guests we invited, a day of priceless memories made for us all. The daily menu is varied and the food is excellent. The staff have my highest gratitude, all are caring and attend to their patients with great respect and for us, they now feel like wonderful friends. I now leave for Australia but know my father will be well looked after by our extended family, thank you so much.

A warm and caring atmosphere provided for our mum in her final days.

My grandmother is happy at the nursing home. The staff are all very pleasant when I visit and my grandmother gets on well with the staff. My grandmother has no complaints. However, I feel that there could be some improvements. I feel there needs to be more staff and more focus on the wellbeing of the residents, especially getting them involved in activities so they are not so isolated. Sometimes I feel residents are got up too late also. I also dislike the curtains on the bathroom doors and would like to see these replaced.

My wife has had two fortnight periods in Saxlingham Hall and received excellent care and treatment while there. Accommodation standards are high, food is very good and the atmosphere in the home is of a very caring nature.

My father was very happy at Saxlingham where he felt so at home. The staff go above and beyond to create a happy caring environment and nothing was too much trouble. Their ethos of valuing relatives the same as residents was a wonderful refreshing approach and contributed immensely to the exceptional compassionate atmosphere within the home. Everyone, kitchen staff, housekeeping, nursing, carers and management were tremendous, nothing was too much trouble and I cannot thank them enough for taking the best of care of my father who, I know appreciated you all.

When Mum left the hospital after a stroke and needed residential care, Saxlingham Hall was recommended. From our first contact by telephone, we were impressed by the service we received, so arranged a viewing. On arrival, everyone was helpful and welcoming. The manager took us round the hall's facilities and showed us the rooms available. The standard of hygiene was very high, and there seemed a calming atmosphere which we liked. This was the place for Mum. When Mum arrived after 14 weeks in the hospital, she was very low in mood and had lost her appetite and much weight. The kind and caring staff have managed to reverse this. She’s much brighter in mood, eats better, and her teeth are lovely and clean again. Mum barely spoke when she arrived. Now she is quite chatty and loves to be involved with the activities provided. All staff are kind, friendly and extremely helpful. We are very grateful for the care provided to Mum and for the help/guidance given to us by everyone there.

My mother spent two weeks at Saxlingham Hall earlier this year. At 95, it was her first experience of respite care in a residential home. Thrilled with everything, she is looking forward to a return visit in July. The house and gardens are beautiful. The facilities are clean and second to none, and the staff were professional, kind and keen to do all they could to ensure that the varying needs of every resident were met. I cannot recommend Saxlingham Hall highly enough.

Kind regards.

My mother has been in Saxlingham for a considerable time. All the staff both nursing and otherwise are fabulous. I am unable to see Mum regularly, so I am totally reliant on the care that they give. They are always very helpful if I have a concern and the kindness that they show my mum is second to none. The proof of the pudding, as they say, is that Mum is very happy and content at Saxlingham.

Without a doubt, I would recommend the Hall.

My wife was discharged from the hospital to palliative care just before Christmas 2022. Regrettably, the palliative care system over a Christmas period was unobtainable over such a public holiday period, and it was down to myself to care for my wife. After this public holiday, it was clearly obvious that I required professional help, and Saxlingham Hall was approached, and my wife was admitted. She settled in very quickly with the help of the lovely staff and management. The management gave me information as to the correct financial procedures, which needed to be put in place, and their guidance was invaluable. My wife remained at Saxlingham until she passed away having been treated with the utmost care and consideration. On our regular visits to see her, we were received with friendliness, and nothing appeared to be too much trouble. There is an employee of the month scheme in place, which I felt was applicable to all the staff I had the pleasure of meeting who were very kind to me and my wife.

We have very happy that our father was able to stay for two weeks respite following a serious illness. The staff were friendly, kind and caring. The only negative was the lack of in-house physiotherapy and similar available for the cost of life minimal two-week stay. Lovely location and a calm environment. Thank you.

Thank you and all the staff who work there.

From the moment I rang to make an enquiry the staff could not have been more welcoming, kind and compassionate. The care my mother received from all staff (cleaner/kitchen and nursing) was 1st class. As a family, we were made very welcome and made part of the Saxlingham Hall family. I can not thank all the staff enough for the care they gave my mother and how much they supported my father.

I would highly recommend Saxlingham Hall.