Saxlingham Hall Nursing Home

The Green, Saxlingham Nethergate, Norwich NR15 1TH
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9.3 41 Reviews
  • Saxlingham Hall Nursing Home, Norwich
Saxlingham Hall is a welcoming home offering nursing, residential, and palliative care, set in the peaceful countryside near Saxlingham Nethergate. With space for up to 34 residents, the home provides a safe and supportive environment where people feel valued, respected, and cared for.

The dedicated team at Saxlingham Hall takes the time to get to know each resident, ensuring care is tailored to their needs and preferences. Whether it’s pursuing hobbies, enjoying group activities, or simply spending time in good company, residents are supported to enjoy each day in their own way. The catering team prepares delicious, home-cooked meals that cater to all dietary needs, with support available for those who need help with eating and drinking.

Saxlingham Hall is a place where connections matter. Couples can share a room if they wish, and family and friends are warmly welcomed, with thoughtful arrangements in place to ensure visits are meaningful and enjoyable. The home’s beautiful gardens provide a tranquil space to relax and take in the natural surroundings, adding to the sense of peace and comfort.

With its focus on compassionate, person-centred care, Saxlingham Hall is a home where residents can feel truly at ease.
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Care Provided by Saxlingham Hall Nursing Home

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 36 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1650
  • RESPITE Self-Funded Nursing Care: from £1650

These prices are only a guideline, please contact Saxlingham Hall Nursing Home to find out the exact price for your requirements.

Contact Saxlingham Hall Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Saxlingham Hall Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Ben Rogers (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (11)

Visiting

  • There are no set visiting hours

Parking

  • On site parking available

Saxlingham Hall Nursing Home Reviews (41)

9.3

Saxlingham Hall Nursing Home has a Review Score of 9.3 (9.285) out of 10, based on 8 reviews in the last 2 years.
Over all time Saxlingham Hall Nursing Home has 41 reviews.

Overall Experience
  • 39
  • 1
  • 1
  • 0
  • 0
Date Published
  • 41
  • 5
  • 5
  • 8
  • 33
Reviewer Connection to Saxlingham Hall Nursing Home
  • 23
  • 6
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Michael F (Son of Resident) published on 9 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff were brilliant. They were extremely kind and professional, dealing with difficult situations with sensitivity and clarity. The home is in lovely grounds with great views out of the windows. It is clean, pleasant and (mostly) spacious rooms.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.3 (9.285)

Overview of Review Score

The Review Score of 9.3 (9.285) out of 10 for Saxlingham Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.613 for Saxlingham Hall Nursing Home is calculated as follows: ( (68 Excellents x 5) + (16 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 93 Ratings = 4.613
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.672 Points relating to the number of positive Reviews for Saxlingham Hall Nursing Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2. 7 Positive Reviews ÷ 7.2 = 0.972
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (5)

Ben

Ben Rogers

Job Title: Home Manager Joined: 2024

Saxlingham Hall has a lovely atmosphere, with a truly caring staff team. I believe we enrich the lives of our residents by putting them at the centre of all that we do.

Susan

Susan Denny

Job Title: Trainee Assistant Practitioner

“I started working at Saxlingham Hall in July 2011 and I have been working for Healthcare Homes since March 2020, when Saxlingham Hall joined the group. I have level 2 and 3 in Health and Social care. I also have a level 2 in functional skills. I love working with the team knowing we have delivered good quality care to our residents”

Shelley

Shelley Wilkin-South

Job Title: Trainee Assistant Practitioner

“I think it is important to be caring, patient, positive, sympathetic, encouraging and to listen to people. I love working with a great supportive team and having the chance to practice my new role.”

Jade

Jade Morris

Job Title: Administrator Joined: 2023

I started at Saxlingham Hall as an administrator at the start of June 2023 and really enjoy the variety of the role – no day is the same. The home is a lovely place to work in including all of the other staff and the resident. I like that I have the freedom to get to know the residents and their relatives whilst also keeping up to date with all the home’s paperwork. My favourite thing about working here is that everyone is always in a good mood and willing to help each other when needed.

Bridget

Bridget Leighton

Job Title: Head Housekeeper

I have worked here for almost 18 years and love being head of Housekeeping. Saxlingham Hall is a lovely place to work, and I really enjoy getting to know the residents and the atmosphere here – especially within the team and how everyone pulls together.

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