Oaklands House

Blackwater Covert, Covert Road, Reydon, Southwold IP18 6RD

Oaklands House, Southwold, Suffolk
Oaklands House, Southwold, Suffolk
Oaklands House, Southwold, Suffolk

Oaklands House is located near Southwold, a town famous for its brewery, excellent shopping, beach and pier.

The property is surrounded by nearly five acres of mature woodland, and is lucky with it's unique location in the Suffolk countryside amongst a wide range of flora and fauna. Residents can enjoy extensive views over the tree-lined gardens, which also provide a perfect setting for walks or relaxation.

Accommodation at Oaklands House offers hotel-style living, a perfect choice for anyone seeking a high quality lifestyle in their later years. There are a number of exquisite reception rooms, all furnished and decorated to a very high standard, that can be accessed via an attractive entrance hall. The stunning south-facing conservatory is ideal for peace and quiet but is also a popular meeting place for residents and guests. Bedrooms at Oaklands are fully furnished, however, residents are welcome to bring as much or as little of their own furniture and effects as they wish.

Care staff are trained to the highest standards and chosen not only for their skills but also for their warmth, friendliness and caring attitude. Staff are constantly available to provide professional care that respects the rights and dignity of the individual.

Residents are regularly assessed to ensure their needs are fully met. Appointments can be arranged with a visiting optician, dentist, and chiropodist. There is also an in-house hairdressing salon that provides all the usual services plus manicures and hand massages. Catering staff provides delicious meals and snacks throughout the day, and special diets can of course be catered for.

Group: Healthcare Homes Group Ltd

Person in charge: Sandra Saunders (Home Manager)

Local Authority / Social Services: Suffolk County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 29 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 29

Shared Rooms: 0

Rooms with ensuite WC: 29

Weekly Charges Guide: Personal Care Single from £700 (These prices are only a guideline, please contact Oaklands House to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Enter Home via Lowestoft Rd, Reydon

Parking:

Parking is at a premium, please do not block entrance to Home

Latest Care Quality Commission* Report on Oaklands House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8 Oaklands House has a Review Score of 8 (7.955)

The Review Score of 8 (maximum of 10) for Oaklands House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Oaklands House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.783 for Oaklands House is calculated as follows: ( (55 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 69 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.172 Points relating to the number of positive Reviews for Oaklands House is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 5.8 positive Reviews (29 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.8 Target = 0.172

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oaklands House?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oaklands House

  • Resident / Service User
    2
  • Daughter of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

This was my husbands 4th week stay for respite care. Oaklands House feels like a house rather than a care home. All the staff are very friendly, kind and caring. The atmosphere is calm with vibrancy. The rooms are spacious and well furnished- everything you need. The food is excellent and well presented. The sitting rooms are comfortable and spacious. Good personal care. My husband is very happy there which is very important for me.

How likely would you be to recommend Oaklands House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Wonderful service from all at this residential care home. Food 1st class, care beyond their call of duty.

How likely would you be to recommend Oaklands House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I was sent to Oaklands for a period of rehab/convalescence following a period of three weeks at a hospital for heart surgery. The room was comfortable and well appointed. The care and the food were excellent. After one week I was fit to go home.

How likely would you be to recommend Oaklands House? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Management: Good

Rooms: Good

My mum has been in Oaklands House for 18 months. She is 95 yrs old and cared for excellently in all aspects of care. Oaklands House provide care and support in a friendly atmosphere. The management and staff are wonderful. Mum is kept spotlessly clean, always a pleasure to visit. Highly recommended.

How likely would you be to recommend Oaklands House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother in law has settled into Oaklands House. She loves the staff and residents that she knows. She loves the games played and to be able to mix and chat and have someone with her all day (due to my working life I am unable to be with her). The food provided is wonderful. The staff interact with all residents and seem to have fun at work. Keep up the good work.

How likely would you be to recommend Oaklands House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have always been happy here. All the staff are very helpful. Food is excellent and is done in your time and they will make what you fancy.

How likely would you be to recommend Oaklands House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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