






Enjoy high-end living at Oaklands House, a hotel-style residential care home nestled in five acres of mature woodland on the Suffolk Heritage Coast.
The committed, compassionate and caring team at the home are well-renowned for the exceptional care they deliver to help every resident enjoy later life to its fullest potential.
Oaklands House boasts exquisitely furnished and decorated bedrooms, including a range of large apartment-style bedrooms with sleeping, living and kitchenette areas,...
Care Provided by Oaklands House
Primary Care Categories
- Older Person Care
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 29 Service Users
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Oaklands House for full pricing details and T&Cs.
Contact Oaklands House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Ioana Pop (Regional Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (29)
- Single Rooms with ensuite Wet Room (2)
Parking
- Parking is at a premium, please do not block entrance to Home
Oaklands House Reviews (59)
Oaklands House has a Review Score of 9.6 (9.624) out of 10, based on 9 reviews in the last 2 years.
Over all time Oaklands House has 59 reviews.
A big thank you to all the staff at Oaklands House for making VE Day a happy event for the residents. Tea and a sing-song in the garden was a lovely idea with the weather to match. My relative enjoyed it very much.
Thank you for the lovely review, I'm glad your relative enjoyed it so much and if I'm honest myself, the staff enjoyed the day just as much.
The journey from home to residential care can be a bumpy one, but I cannot fault the kindness, patients and understanding the care team have given my mother throughout this period. My mother has gone from strength to strength over the last 8-months; it is a joy to see.
Thank you for your lovely review, in times such as this it's so wonderful to see the real difference that the combined efforts of the team make to each individual.
I think one member of staff, in particular, is wonderful and a good friend to me and anyone else.
Thank you so much for your wonderful review. I will be sure to let the member of staff that you refer to know that their kindness and hard work is appreciated so much.
I have been very pleased with the care that I have received being here for the last three weeks. I had a lovely Christmas here with presents that I did not expect. If I had been in my own home, I would have spent Christmas on my own. The food has been lovely and I have enjoyed most of it. The staff have been wonderful and have helped me get back on my feet since I came out of hospital. Thank you all for looking after me.
Thank you so much for your lovely review. You now know where we are should you need our help again in the future.
My mum was at Oaklands for 2 weeks following a hospital stay. I cannot recommend them enough. The staff were caring and helpful at all times, the room where she stayed was lovely, overlooking trees and a birds nest and was so quiet and tranquil after the hospital.
Thank you so much for your beautiful review of our home.
The food was excellent, beautifully presented, not too much or too little.
Everyone knew their job and it all worked like clockwork.
Everyone was friendly and hardworking - and with all their help your injuries slowly healed - and comforted the sick.
God bless you all. I call everyone God's Angels.
Thank you so much for your lovely review of our home.
I live abroad, and can't visit her as much as I'd like: but now she is well looked after, entertained and happy.
Thank you so much for your lovely review.
I have been resident for over 2 years and I am happy and contented here.
Thank you so much for your review and we are so happy you are content at Oaklands House. I understand our chef has already had a discussion with you and I would love the opportunity to discuss your review with you as well. Again many thanks for the opportunity to continuously improve on the service we provide.
The staff are always kind and friendly and the manager is very receptive if there is an issue that needs to be discussed.
The lunchtime meals are always excellent and the overall level of cleanliness is good.
I feel that my mother is in a safe, warm and caring environment at Oaklands.
As I find that explaining how I feel is very difficult I will try to make a list:-
1. Reasonably happy/occasional depression
2. Feel I've lost my own personality - no-one knows the real me. Occasional one to ones would be nice.
3. Cannot fault the care and attention - medical team, carers and housekeeping staff are excellent and good friends.
4. 2 grouses - laundry care mediocre. Food only really good when Chef is in the kitchen.
Thank you for your review. It gives us the opportunity to improve the service that we provide to you. I look forward to meeting with you personally so we can discuss your comments. I am so proud of the service the team provides and I am so happy to hear that you feel well taken care of and that you see staff as your friends.
Staff are very helpful and caring towards in residents. Nice clean, bright and happy place to be.
When we visit from ringing the doorbell the door is opened by a staff member with a big smile. Sign in any member of staff who walks past says morning/afternoon/hello. We get a cup of tea or coffee served to us while talking tour friend. If we need to know anything there is always somebody about to ask and if they don't know the answer then they will go and find out for you. It's such a lovely place that even we would sign up to go to when we get older.
Staff were very good. Conservatory very nice. Room was pleasant. Care was adequate. Visiting was alright. Food had too much fat. There was too much frying, except for fish and chips.
This was my husbands 4th week stay for respite care. Oaklands House feels like a house rather than a care home. All the staff are very friendly, kind and caring. The atmosphere is calm with vibrancy. The rooms are spacious and well furnished- everything you need. The food is excellent and well presented. The sitting rooms are comfortable and spacious. Good personal care. My husband is very happy there which is very important for me.
Wonderful service from all at this residential care home. Food 1st class, care beyond their call of duty.
I was sent to Oaklands for a period of rehab/convalescence following a period of three weeks at a hospital for heart surgery. The room was comfortable and well appointed. The care and the food were excellent. After one week I was fit to go home.
My mum has been in Oaklands House for 18 months. She is 95 yrs old and cared for excellently in all aspects of care. Oaklands House provide care and support in a friendly atmosphere. The management and staff are wonderful. Mum is kept spotlessly clean, always a pleasure to visit. Highly recommended.
My mother in law has settled into Oaklands House. She loves the staff and residents that she knows. She loves the games played and to be able to mix and chat and have someone with her all day (due to my working life I am unable to be with her). The food provided is wonderful. The staff interact with all residents and seem to have fun at work. Keep up the good work.
I have always been happy here. All the staff are very helpful. Food is excellent and is done in your time and they will make what you fancy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 June 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
- 13 Nov 2024
Oaklands House Care Home in Southwold recently celebrated the grand opening of its Scenic Viewpoint and accessible woodland walk on Saturday, 2 November 2024. The event, attended by residents, families,...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
There are no upcoming events for Oaklands House.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Accreditations
There are no accreditations posted yet for Oaklands House.
Meet the Team (2)

Sous chef
What’s your favourite part of your working day and why?
Serving a wholesome and nutritional meal knowing our residents are satisfied and have enjoyed their meal
What’s been your biggest professional challenge in your current role, or in your career to date?
Finding quality staff to keep up with our home’s high standards and good reputation
What has been your biggest career highlight to date?
Having a good start in the catering industry by working in one of our local high-class restaurants which gave a great head start into the catering sector

I wanted to do something that made a difference
What role did you carry out before you came to Healthcare Homes?
Activity Co-ordinator
What’s your favourite part of your working day and why?
All of it, every aspect has and brings something different to the day
What has been your biggest career highlight to date?
Every day I make someone smile or I hear ‘I enjoyed that’
What qualities do you think make you stand out?
Understanding the role, being a people person, leading by example and someone you can respect
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