Uvedale Hall

Uvedale Hall is a small residential home. It doesn't feel clinical, just homely and very friendly whilst delivering efficient, personal centred care. All the staf are excellent, being both friendly and professional. They have time to chat to me & I have always found them very helpful. I have seen and heard them show patience, care, kindness and friendliness to all the residents. I have also found the management to be helpful, supportive, knowledgeable and knowing relatives names - no mean feat! The activities including trips out, are excellent and dad always praises the quality and variety of food. Well done and thank to you everyong for providing such a happy, loving home.

My relative is being well cared for here; we really couldn't ask for any more. Food is excellent, as is the cleanliness. Staff are exceptional, nothing too much trouble, and make Uvedale Hall a happy place to live. Very well managed home.

Mum has been in Uvedale for 3 weeks respite following a recent hospital admission. She has thrived here and been very well cared for. All staff excellent professional and friendly. Everywhere clean and food home cooked . She has joined into activities every day, yesterday was a party afternoon which was excellent entertained by Elvis great fun. Mum has much improved since being here and says will come back if needed which says it all.

I have just returned home from visiting my dad and attending a birthday party for 3 other residents. What can I say, simply fantastic!! They had an Elvis tribute and he was amazing. He interacted with all the residents, and everyone had an amazing time. The staff and management are absolutely incredible not only at getting everyone involved today, but in all of their support of everyone day to day. My dad has been at Uvedale hall for 6 months and he really is getting first class care in what I can only express as a real family feel home. Thank you all for everything you do.

Mum will be returning to her home shortly but will return for respite again as needed or long term when she decides the time is right.

This 14-day stay was unexpected, so I was a bit apprehensive about going. There was no need to have worried. The welcome was genuine, and all the staff were friendly. My bedroom was warm and comfortable with an ensuite. Towels and flannels are changed daily. I could not fault my stay there, and if necessary, I would stay again with no worries.

When my mother had to leave her home after 75 years, we visited Uvedale Hall as soon as we walked in we could see it was different to other homes we had been in. Greeted by very friendly staff also it looked very clean, we were shown a room for her, she was very happy in there, also she loved the activitys laid on in the lounge sadly during her stay my mum passed away, but the care given was exceptional, she was looked after there very well.

Mum has been living at Uvedale Hall for just over two years now and from the first day everyone has been so welcoming, caring and always professional. All the staff from the Manager to the care teams, kitchen staff, housekeepers and gardening and maintenance teams are always so helpful and friendly, making sure that all the residents and families feel welcome and supported. Nothing is too much trouble and they all try to make sure that everyone has their physical and emotional support needs met. The afternoon activities are absolutely wonderful and everyone is encouraged to join in and also offer suggestions for new activities. The food is marvellous and everyone enjoys meals. Mum has made many new friends and we have no concerns about her welfare and happiness. Each person is treated as an individual and during Mum's review particular attention was paid to what Mum likes doing and what makes her happy.

Sadly Dad has recently passed. He was aged 103 years and lived a full life. His last 3 years and four months were at Uvedale Hall. He was very independent and proud and really did not want to enter a care home, we were worried about this. Fortunately for us Dad entered Uvedale Hall where he quickly settled in because the staff are quite simply an amazing bunch. It is such a friendly place, Dad made new friends with guests but especially the staff as they were always chatting to him (he was very social and loved chatting) and they were so very kind and considerate. He became part of their family and they cared for him so well. Dad always enjoyed his food and this was another excellent thing. The entertainment was also incredible, Dad especially enjoyed Bingo, quizzes, pool, exercises and all the brilliant things which were thought up by the entertainment carer, she is just a natural at that job. A big thank you to Uvedale Hall for making Dad's last few years so comfortable and enjoyable

The staff are my hero's. I can leave my aunt in the hands of the sympathetic, professional and caring team.

My mum has now been a resident at Uvedale Hall for about 3 years now. The manager who is there now and was also there at the beginning of Mum's stay is fantastic. She has been great with mum and equally good with us as relatives. Her staff are always helpful, polite, and best of all, very, very patient! Couldn't fault my mum's care at all. The home has a lovely atmosphere, warm and friendly.

Dad has been a resident at Uvedale Hall for nearly a year now and we could not wish for better care. Nothing is ever too much trouble for the staff and there is a lovely family atmosphere. Dad has settled in well and is very happy there. The manager and her team have achieved a real home from home, caring and cheerful care home. We could not have chosen better, thank you.

My aunt really likes all the staff and appreciates the care she is given. She enjoys being able to attend the garden and feed the birds from her room.

Mum has been at Uvedale Hall now for 18 months, and we couldn't be happier. The accommodation is lovely and homely, and the program of activities is first class, but what really makes it special is the fantastic team of people that work there. Everyone is so helpful, dedicated and upbeat. In what can be difficult times for families, they really take a weight off your shoulders.

This was with the manager, deputy manager and senior. This was absolutely brilliant so informative and I could suggest things about Dad's care too. Really helped me & Dad. Thank you all at Uvedale Hall and the manager. Such a good idea to do this review for Dad.

My mum came to Uvedale Hall as we loved the home from home feel it has. Whilst mum was there we couldn't fault the love and care she received. I have no hesitation in recommending Uvedale to anyone looking for care.

From start to finish as a family we were impressed with the care of our mum. Sadly mum had to go into hospital and unable to return due to her needs. But would and have recommended Uvedale Hall to anyone looking for a care home for a loved family member. From the management to carers & other staff most helpful caring and an understanding ear to talk to and listen to your concerns. Only wish she was able to return.

I have completed my mum's care place review today. All involved now have a clear picture of what a daily routine of events looks like. Thus, allowing for the very best of support in care for Mum, a deeper understanding for staff as to how small improvements make a big difference. Adjustments have been efficiently recorded for staff to access and follow through. Regular contact and discussions to continue, enabling relevant care.

I attended mums care plan review today. I found the process very helpful and the care manager explained everything in great detail and was also to answer any queries I had. Whenever I visit Mum she is always well dressed. clean & tidy and I know she is well looked after by the team at Uvedale Hall. I always ask her how she is - does she have any feedback and her reply is I have no grumbles! What is there to grumble about this home is amazing everything you want is provided.

Overall I have found Uvedale Hall good in lots of places, excellent in others. My friend was in Uvedale for 16 months and she always praised the food and the staff. I did find items in her drawers that were not hers. The staff seemed to try to make life as pleasant as possible.The activities seemed to be at a high level and varied. With encouragement to join in. There is also an attempt to get the community to join in.