Uvedale Hall

Coddenham Road, Needham Market, Ipswich IP6 8AX
Review Us
9.8 97 Reviews
  • Uvedale Hall, Ipswich
Uvedale Hall, nestled in the Suffolk town of Needham Market, offers a warm and caring home for up to 29 residents needing residential or respite care. Surrounded by a friendly community and close to the peaceful surroundings of Needham Lake, the home provides a tranquil and welcoming atmosphere where residents can feel valued and supported.

At Uvedale Hall, care is always centred around the individual. The dedicated team works hard to ensure every resident is treated with dignity and compassion, taking the time to understand their unique needs. Personal touches matter, and residents are encouraged to bring cherished belongings to make their rooms feel like home. With regular assessments, staff ensure that every resident receives the support they need.

The home is filled with opportunities for connection and enjoyment. Residents can join a variety of activities, spend time in the garden, or visit the in-house salon for hairdressing, manicures, and hand massages. Mealtimes are a highlight, with freshly prepared, nutritious dishes tailored to individual tastes and dietary needs.

Whether relaxing with friends, enjoying a quiet moment, or heading out for a walk, Uvedale Hall is a place where residents can live comfortably, surrounded by care and kindness.
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Care Provided by Uvedale Hall

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 29 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1540
  • RESPITE Self-Funded Residential Care: from £1590

These prices are only a guideline, please contact Uvedale Hall to find out the exact price for your requirements.

Contact Uvedale Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Uvedale Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Suzanne York (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (29)
  • Single Rooms with Ensuite Wet Room (9)

Uvedale Hall Reviews (97)

9.8

Uvedale Hall has a Review Score of 9.8 (9.846) out of 10, based on 23 reviews in the last 2 years.
Over all time Uvedale Hall has 97 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Uvedale Hall
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Total of 97, showing 1-20
Review from Louise G (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is at Uvedale hall for respite care following my father's death and a recent stay in hospital.
The staff are fantastic.Friendly and caring.Food all home cooked and never short in supply.
Elvis visited today to celebrate birthday.He was amazing.Spent time with all residents individually.Fantastic
party atmosphere enjoyed by all.
A lovely home away from home.
Mum will be returning to her home shortly but will return for respite again as needed or long term when she decides the time is right.
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Review from Kathleen A (Respite Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This 14-day stay was unexpected, so I was a bit apprehensive about going. There was no need to have worried. The welcome was genuine, and all the staff were friendly. My bedroom was warm and comfortable with an ensuite. Towels and flannels are changed daily. I could not fault my stay there, and if necessary,
I would stay again with no worries.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you for your review, we are glad you enjoyed your stay with us. Hopefully we will see you again soon.
With our best wishes,
The manager and team Uvedale
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Review from Sheila D (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my mother had to leave her home after 75 years, we visited Uvedale Hall as soon as we walked in we could see it was different to other homes we had been in. Greeted by very friendly staff also it looked very clean, we were shown a room for her, she was very happy in there, also she loved the activitys
laid on in the lounge sadly during her stay my mum passed away, but the care given was exceptional, she was looked after there very well.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you for taking the time to wite us such a wonderful review, especially under the circumstances.
It was an honour to care for your mum, and to spend time with her wonderful family.
With our best wishes The Manager and Team Uvedale.
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Review from J W (Daughter of Resident) published on 18 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been living at Uvedale Hall for just over two years now and from the first day everyone has been so welcoming, caring and always professional. All the staff from the Manager to the care teams, kitchen staff, housekeepers and gardening and maintenance teams are always so helpful and friendly,
making sure that all the residents and families feel welcome and supported. Nothing is too much trouble and they all try to make sure that everyone has their physical and emotional support needs met. The afternoon activities are absolutely wonderful and everyone is encouraged to join in and also offer suggestions for new activities. The food is marvellous and everyone enjoys meals. Mum has made many new friends and we have no concerns about her welfare and happiness. Each person is treated as an individual and during Mum's review particular attention was paid to what Mum likes doing and what makes her happy.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you for taking the time to complete a review on the home and how we all strive to be the best we can be for those in our care. I will ensure your comments are shared with the team. With thanks and best wishes The Manager and Team Uvedale.
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Review from A T (Son of Resident) published on 12 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly Dad has recently passed. He was aged 103 years and lived a full life. His last 3 years and four months were at Uvedale Hall. He was very independent and proud and really did not want to enter a care home, we were worried about this. Fortunately for us Dad entered Uvedale Hall where he quickly
settled in because the staff are quite simply an amazing bunch. It is such a friendly place, Dad made new friends with guests but especially the staff as they were always chatting to him (he was very social and loved chatting) and they were so very kind and considerate. He became part of their family and they cared for him so well. Dad always enjoyed his food and this was another excellent thing. The entertainment was also incredible, Dad especially enjoyed Bingo, quizzes, pool, exercises and all the brilliant things which were thought up by the entertainment carer, she is just a natural at that job. A big thank you to Uvedale Hall for making Dad's last few years so comfortable and enjoyable
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you so much for taking the time to write us such a beautiful review, when you and your family are grieving. Having your father live with us here was an absolute honour. He has taught us all so very much, he was a true gentleman and we will miss him greatly. With our very best wishes, The Manager and Team Uvedale.
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Review from Julie W (Daughter of Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved in to Uvedale Hall at the end of July after a number of weeks in hospital. It has been a huge adjustment for him, but the staff are nothing short of amazing. They are all so caring and supportive. Uvedale Hall has a real homely atmosphere and the whole team treat the residents like family.
I can't express after a difficult time, what a relief it is to know that dad in such a lovely place receiving the very best of care.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you so much for your lovely review. It makes us all so proud to know that you are relieved and reassured by us having dad live with us. I will share your review with everyone at the Hall. With our best wishes The Manager and Team Uvedale
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Review from Penny B (Niece of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are my hero's. I can leave my aunt in the hands of the sympathetic, professional and caring team.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you so much for taking the time to review us. To see that you refer to us as "Hero's" is genuinely fantastic and is a true reflection of what we strive to achieve for those who we are lucky to care for. With our best wishes the Manager and Team Uvedale.
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Review from H D (Daughter of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has now been a resident at Uvedale Hall for about 3 years now. The manager who is there now and was also there at the beginning of Mum's stay is fantastic. She has been great with mum and equally good with us as relatives. Her staff are always helpful, polite, and best of all, very, very patient!
Couldn't fault my mum's care at all. The home has a lovely atmosphere, warm and friendly.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you so much for your kind words. We are so pleased you all feel the love and care we have to share at Uvedale. With our best wishes the manager and team Uvedale.
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Review from J S (Daughter of Resident) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been a resident at Uvedale Hall for nearly a year now and we could not wish for better care. Nothing is ever too much trouble for the staff and there is a lovely family atmosphere. Dad has settled in well and is very happy there. The manager and her team have achieved a real home from home,
caring and cheerful care home. We could not have chosen better, thank you.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you so much for such a heart felt review. You have complimented us on everything we try to achieve for those in our care. I will ensure your comment are shared with the team. With my thanks and best wishes, The Manager and Team Uvedale
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Review from Monique R (Niece of Resident) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very impressed with the atmosphere at Uvedale Hall. The staff were very friendly and my aunt is very happy there. The rooms were very clean and were an inviting place to enjoy.
My aunt really likes all the staff and appreciates the care she is given. She enjoys being able to attend the garden
and feed the birds from her room.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you so much for taking the time to write a review on your experience of Uvedale Hall. We are so pleased your aunt is happy here with us. With our best wishes Suzanne and Team Uvedale.
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Review from Jon M (Son of Resident) published on 7 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Uvedale Hall now for 18 months, and we couldn't be happier. The accommodation is lovely and homely, and the program of activities is first class, but what really makes it special is the fantastic team of people that work there. Everyone is so helpful, dedicated and upbeat. In what can
be difficult times for families, they really take a weight off your shoulders.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you so much for taking the time to write this wonderful review. At Uvedale we are one big family and your words encapsulate this perfectly. With our best wishes, The manager and Team Uvedale.
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Review from Carolyn F (Daughter of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Today - 1st of July we had a care plan review for my Dad.
This was with the manager, deputy manager and senior. This was absolutely brilliant so informative and I could suggest things about Dad's care too. Really helped me & Dad. Thank you all at Uvedale Hall and the manager. Such a good idea to do
this review for Dad.
Reply from Suzanne York, Registered Home Manager at Uvedale HallI am so pleased that you both found the new review format informative and purposeful. Thank you for taking the time to acknowledge this and complete a review to highlight how we all work together to ensure those who live at Uvedale get the best care possible. With our best wishes The Manager and Team Uvedale.
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Review from J W (Daughter of Resident) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Uvedale Hall as we loved the home from home feel it has. Whilst mum was there we couldn't fault the love and care she received. I have no hesitation in recommending Uvedale to anyone looking for care.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you so much for taking the time to review the care and support we provided to your mum whilst she was with us. As a team, we always try to go above and beyond and to see this recognised brings us all a great sense of satisfaction. With our thanks and best wises the manager and team Uvedale.
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Review from Julie W (Daughter of Resident) published on 18 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From start to finish as a family we were impressed with the care of our mum. Sadly mum had to go into hospital and unable to return due to her needs. But would and have recommended Uvedale Hall to anyone looking for a care home for a loved family member. From the management to carers & other staff most
helpful caring and an understanding ear to talk to and listen to your concerns. Only wish she was able to return.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you for taking the time to complete a review for us, i will ensure your comments re shared with the team. With our best wishes, the manager and team Uvedale.
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Review from Andrea T (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have completed my mum's care place review today. All involved now have a clear picture of what a daily routine of events looks like. Thus, allowing for the very best of support in care for Mum, a deeper understanding for staff as to how small improvements make a big difference. Adjustments have been
efficiently recorded for staff to access and follow through. Regular contact and discussions to continue, enabling relevant care.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you so much for taking the time to write a review, especially focusing on the care reviews we have introduced recently. We all work very hard to ensure those in our care are at the very heart of the home, and to read your feedback truly supports this. With our best wishes, the Manager and Team Uvedale.
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Review from Mary E (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I attended mums care plan review today. I found the process very helpful and the care manager explained everything in great detail and was also to answer any queries I had. Whenever I visit Mum she is always well dressed. clean & tidy and I know she is well looked after by the team at Uvedale Hall.
I always ask her how she is - does she have any feedback and her reply is I have no grumbles! What is there to grumble about this home is amazing everything you want is provided.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you so much for taking the time to write a review, especially focusing on the care reviews we have introduced recently. We all work very hard to ensure those in our care are at the very heart of the home, and to read your feedback truly supports this. I will ensure your feedback is shared with the team. With our best wishes, the Manager and Team Uvedale.
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Review from H D (Friend of Resident) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall I have found Uvedale Hall good in lots of places, excellent in others. My friend was in Uvedale for 16 months and she always praised the food and the staff. I did find items in her drawers that were not hers. The staff seemed to try to make life as pleasant as possible.The activities seemed
to be at a high level and varied. With encouragement to join in. There is also an attempt to get the community to join in.
Reply from Suzanne York, Registered Home Manager at Uvedale HallMany thanks for taking the time to complete a review on your experience of Uvedale Hall. We always try to ensure those in our care are looked over to the best of our abilities at all times. Kind regards The manger and team Uvedale.
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Review from Sue S (Daughter of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's been really happy here.
We feel she has been looked after well and all the staff are lovely.
Reply from Jane Brown, Registered Home Manager at Uvedale HallThank you for your kind words, we are delighted to know that mum is happy, its a pleasure to have her here with us. The staff are recruited not just for their knowledge but also for their kind and caring nature.
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Review from A R (Daughter-in-law of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I believe the care and management of the home is done very well. No complaints, staff, food and cleanliness are all very good.
Reply from Jane Brown, Registered Home Manager at Uvedale HallThank you for your kind words. Our staff work very hard to provide a warm, welcoming, safe and clean environment for our residents.
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Review from J H (Friend of Resident) published on 13 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend is always happy with her care, the carers are always friendly and helpful on my weekly visits.
I think the fact that my friend arranges all her visits for the mornings because she doesn't want to miss the activities speaks volumes, they are organised by a staff member full of enthusiasm,
who engages the residents brilliantly.
Reply from Jane Brown, Registered Home Manager at Uvedale HallThank you for your kind words, we are delighted to know that your friend is happy with her care. Our activities staff always go above and beyond to provide a variety of fulfilling activities, it is wonderful to hear that she is enjoying them so much.
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Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Uvedale Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.846 for Uvedale Hall is calculated as follows: ( (237 Excellents x 5) + (30 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 273 Ratings = 4.846
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Uvedale Hall is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Mar 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (8)

Suzanne

Suzanne York

Job Title: Home Manager

I’m passionate about creating a true home-from-home environment, which I see as an essential part of the role. I believe in the core ethos that “we work in their home”, and I strive to ensure this principle shapes the values, attitudes, and everyday actions of everyone on our team.

Sally

Sally Woolnough

Job Title: Senior Care Assistant Joined: 2022

The residents are the reason I love coming to work each day. I care for them with empathy and understanding, shaped by my own experience of having a family member in a care home setting. Before moving into care, I worked with children in schools, and I’ve since completed all the training needed for my role.

Anna

Anna Coker

Job Title: Head Housekeeper Joined: 2010

I love working here as it truly feels like my second home and a safe, happy place. Every day is different, full of fun, laughter and sometimes a few tears, and we really are one big family that extends to all residents and their loved ones. My laughter is infectious, and even if residents don’t always see me, they often hear me and say it reassures them. I previously worked as a Caretaker and in Building Support, and since joining Healthcare Homes, I’ve achieved my NVQ in Hospitality, which supports me in my role.

Colleen

Colleen Patmore

Job Title: Hostess Joined: 2025

Uvedale Hall is a beautiful home, and I really enjoy working with the wonderful residents. I take time to understand each person’s food and drink needs, making sure they can enjoy what they love while receiving the right nutrition. Alongside my Healthcare Homes training, caring for my own mother, who lived with dementia, has given me valuable experience and insight, helping me understand residents’ needs and support them in a thoughtful and personal way.

Danielle

Danielle Francis

Job Title: Activities Co-ordinator Joined: 2021

Working in the home feels like being part of a huge family, and I enjoy coming to work each day as we all work together so well for the residents and their families. I bring joy, smiles, and laughter to residents through a variety of activities and the entertainment program, ensuring each experience is person-centred, whether it is a group activity or simply sharing a cup of tea. My previous experience as a Cosmetic Consultant at Debenhams gave me confidence and people skills.

Lucy

Lucy Barrett

Job Title: Care Assistant Joined: 2021

I really enjoy spending time with the residents and look forward to every day I’m here, whether it’s for one shift a week or more. I care for each resident as if they were my own family, sharing laughter as well as support, and it often feels like having lots of extra grandparents to enjoy and love. Before joining Healthcare Homes, I worked as a Manager at a community shop in Somersham, where I helped run an over-60s club. Since joining the care sector, I’ve achieved my Level 2 in Adult Social Care and began my first role as a carer.

Wayne

Wayne Curtis

Job Title: Maintenance Officer Joined: 2020

I love decorating the home and being part of the great team at Uvedale Hall. I enjoy making residents happy, working closely with them and their families to create safe, welcoming spaces that reflect who they are. I was originally trained as a painter and decorator, have experience across a range of building trades, and have completed all required Healthcare Homes training to keep the home safe and well maintained.

Venetia

Venetia Rozier

Job Title: Domestic Assistant Joined: 2012

I enjoy the family feel of the home and building good relationships with the residents, while taking pride in maintaining high housekeeping standards in such a beautiful setting at Uvedale Hall. Working closely with the housekeeping team, I help keep the home warm, welcoming, and fresh, and it’s always lovely to hear residents say how pleased they are with their rooms. My previous experience working in a hair salon, supporting the team and welcoming clients, along with my passion for keeping a well cared for home, helps me bring a high standard of cleanliness and care to my role.

Frequently Asked Questions about Uvedale Hall

What types of Care is Uvedale Hall registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Uvedale Hall have?

There are 29 Single Rooms.

What are the Facilities & Services at Uvedale Hall?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Uvedale Hall to the centre of Ipswich?

7.7 mile(s) as the crow flies, distance by road may be significantly further.

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