Primary Care Categories
- Older Person Care
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 29 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
I have no hesitation recommending Uvedale Hall.John C(Son of Resident/Service User)
whoever knocked on the door would enter with a smile and a cheery greeting.Susan B(Daughter of Resident/Service User)
I have no hesitation recommending Uvedale Hall.John C(Son of Resident/Service User)
whoever knocked on the door would enter with a smile and a cheery greeting.Susan B(Daughter of Resident/Service User)
Uvedale Hall, nestled in the Suffolk town of Needham Market, offers a warm and caring home for up to 29 residents needing residential, respite or palliative care. Surrounded by a friendly community and close to the peaceful surroundings of Needham Lake, the home provides a tranquil and welcoming atmosphere where residents can feel valued and supported.
At Uvedale Hall, care is always centred around the individual. The dedicated team works hard...
Uvedale Hall, nestled in the Suffolk town of Needham Market, offers a warm and caring home for up to 29 residents needing residential, respite or palliative care. Surrounded by a friendly community and close to the peaceful surroundings of Needham Lake, the home provides a tranquil and welcoming atmosphere where residents can feel valued and supported.
At Uvedale Hall, care is always centred around the individual. The dedicated team works hard to ensure every resident is treated with dignity and compassion, taking the time to understand their unique needs. Personal touches matter, and residents are encouraged to bring cherished belongings to make their rooms feel like home. With regular assessments, staff ensure that every resident receives the support they need.
The home is filled with opportunities for connection and enjoyment. Residents can join a variety of activities, spend time in the garden, or visit the in-house salon for hairdressing, manicures, and hand massages. Mealtimes are a highlight, with freshly prepared, nutritious dishes tailored to individual tastes and dietary needs.
Whether relaxing with friends, enjoying a quiet moment, or heading out for a walk, Uvedale Hall is a place where residents can live comfortably, surrounded by care and kindness.
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Care Provided by Uvedale Hall
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Uvedale Hall to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Uvedale Hall for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Ioana Pop (Regional Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (29)
- Single Rooms with ensuite Wet Room (9)
Uvedale Hall Reviews (100)
9.8
Uvedale Hall has a Review Score of 9.8 (9.838) out of 10, based on 25 reviews in the last 2 years.
Over all time Uvedale Hall has 100 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Uvedale Hall
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Review from P F (Son of Resident) published on 20 December 2018 Submitted via Postal Card•
Overall Experience
I have always found the staff very friendly and helpful.
The most important part is that Mum feels happy and safe.
We are more than happy to recommend the home.
The most important part is that Mum feels happy and safe.
We are more than happy to recommend the home.
Mum is now 95 and we hope she will have many more happy years to come.
I have always found the staff very friendly and helpful.
The most important part is that Mum feels happy and safe.
We are more than happy to recommend the home.
The most important part is that Mum feels happy and safe.
We are more than happy to recommend the home.
Mum is now 95 and we hope she will have many more happy years to come.
Review from J M (Daughter of Resident) published on 19 December 2018 Submitted via Postal Card•
Overall Experience
Working as a team, all staff give 110% treating my Mum like their own family member. All her needs are met at all times and I could not ask for more. My Mum has just spent a short time in hospital due to a stroke and when arriving back at Uvedale her one and the only word was Home and smiled. What...
Working as a team, all staff give 110% treating my Mum like their own family member. All her needs are met at all times and I could not ask for more. My Mum has just spent a short time in hospital due to a stroke and when arriving back at Uvedale her one and the only word was Home and smiled. What more could you ask for? Thank you all so much.
Review from T E (Goddaughter of Resident) published on 6 November 2018 Submitted via Postal Card•
Overall Experience
I had to arrange 6 weeks of respite care for my 85-year-old Godmother at very short notice.
The management team made all the arrangements and assessments very efficiently. All the staff were polite and helpful for the duration of the stay.
The management team made all the arrangements and assessments very efficiently. All the staff were polite and helpful for the duration of the stay.
The quality of the meals provided was excellent Uvedale...
I had to arrange 6 weeks of respite care for my 85-year-old Godmother at very short notice.
The management team made all the arrangements and assessments very efficiently. All the staff were polite and helpful for the duration of the stay.
The management team made all the arrangements and assessments very efficiently. All the staff were polite and helpful for the duration of the stay.
The quality of the meals provided was excellent Uvedale even accommodated the stay of a much loved pet which helped with convalescence. Highly recommend.
Review from D R (Daughter of Resident) published on 1 October 2018 Submitted via Postal Card•
Overall Experience
We truly believe that my dad coming to live at Uvedale Hall has saved his life as he was unable to cope with living at home alone. Since moving to Uvedale he has put on, much-needed weight with all the lovely food he has been eating. The staff are wonderful, kind, patient, caring and have really...
We truly believe that my dad coming to live at Uvedale Hall has saved his life as he was unable to cope with living at home alone. Since moving to Uvedale he has put on, much-needed weight with all the lovely food he has been eating. The staff are wonderful, kind, patient, caring and have really lifted my dad's spirits, made him happier and better than he has felt in a very long time.
Review from D G (Resident / Service User) published on 17 August 2018 Submitted via Postal Card•
Overall Experience
I was made most welcome. Care was taken to settle me in. This was a complete change in lifestyle for me, having lived alone for some four years so a three-week trial was just a taster but long enough to make me think that this would be suitable in a few years time (maybe less).
All staff were very...
I was made most welcome. Care was taken to settle me in. This was a complete change in lifestyle for me, having lived alone for some four years so a three-week trial was just a taster but long enough to make me think that this would be suitable in a few years time (maybe less).
All staff were very friendly and tried to make me feel at home.
Review from J R (Daughter-in-law of Resident) published on 27 July 2018 Submitted via Postal Card•
Overall Experience
Uvedale Hall must be the best example of a residential home in Suffolk. All the staff genuinely care for all of their residents from the top down. The atmosphere in the home is second to none and you can really feel the care, attention and happy air generated. The food, hall, gardens and standards...
Uvedale Hall must be the best example of a residential home in Suffolk. All the staff genuinely care for all of their residents from the top down. The atmosphere in the home is second to none and you can really feel the care, attention and happy air generated. The food, hall, gardens and standards of hygiene are excellent. My mother-in-law has only the highest praise for Uvedale Hall and my husband and I certainly second that.
Review from Carol G (Friend of Resident) published on 13 February 2018 Submitted via Review Postal Card•
Overall Experience
I am a regular visitor to a resident.
I find management and staff very caring and helpful.
They always have a smile.
The residents I see seem so happy and the carers go out of their way to make them comfortable.
I find management and staff very caring and helpful.
They always have a smile.
The residents I see seem so happy and the carers go out of their way to make them comfortable.
I have been to their cheese and wine, cocktail party etc and the food is...
I am a regular visitor to a resident.
I find management and staff very caring and helpful.
They always have a smile.
The residents I see seem so happy and the carers go out of their way to make them comfortable.
I have been to their cheese and wine, cocktail party etc and the food is delicious.
Good activities and entertainment.
I find management and staff very caring and helpful.
They always have a smile.
The residents I see seem so happy and the carers go out of their way to make them comfortable.
I have been to their cheese and wine, cocktail party etc and the food is delicious.
Good activities and entertainment.
If I had to go in a home I would like it to be Uvedale Hall.
Review from Martin S (Son of Resident) published on 29 January 2018 Submitted via Review Postal Card•
Overall Experience
We liked the home as soon as we entered the building the staff are the stars of the show.
Brilliant in every way.
The food is very good as are the activities.
Brilliant in every way.
The food is very good as are the activities.
We can't fault the home in any way and have been in many other homes to compare this home to.
We liked the home as soon as we entered the building the staff are the stars of the show.
Brilliant in every way.
The food is very good as are the activities.
Brilliant in every way.
The food is very good as are the activities.
We can't fault the home in any way and have been in many other homes to compare this home to.
Review from D S (Son of Resident) published on 19 January 2018 Submitted via Review Postal Card•
Overall Experience
My father moved to Uvedale some weeks ago. This place is fabulous. Dad has settled in very quickly, the care at Uvedale is excellent.
A real home from home.
A real home from home.
Nothing it seems is too much bother.
My father moved to Uvedale some weeks ago. This place is fabulous. Dad has settled in very quickly, the care at Uvedale is excellent.
A real home from home.
A real home from home.
Nothing it seems is too much bother.
Review from Anthony H (Nephew of Resident) published on 13 September 2017 Submitted via Review Postal Card•
Overall Experience
Uvedale Hall is a wonderful place.
The staff are so kind.
It would be lovely if all care homes were like Uvedale Hall.
Uvedale Hall is a wonderful place.
The staff are so kind.
It would be lovely if all care homes were like Uvedale Hall.
Review from Kari L (Resident / Service User) published on 12 September 2017 Submitted via Review Postal Card•
Overall Experience
Excellent
Excellent
Review from Janice H (Niece of Resident) published on 4 July 2017 Submitted via Review Postal Card•
Overall Experience
Uvedale Hall must be one of the best care homes in Suffolk. The care the staff give is wonderful and they are always so happy.
Uvedale Hall must be one of the best care homes in Suffolk. The care the staff give is wonderful and they are always so happy.
Review from Claire R (Granddaughter of Resident) published on 18 May 2017 Submitted via Website•
Overall Experience
After living alone in London for over 20 years, my Nana became unable to look after herself properly at home. We were concerned about the effect living in a residential home would have on her as she's always been very independent, but the positive change in her is undeniable.
The staff at Uvedale...
After living alone in London for over 20 years, my Nana became unable to look after herself properly at home. We were concerned about the effect living in a residential home would have on her as she's always been very independent, but the positive change in her is undeniable.
The staff at Uvedale are all so friendly, kind and caring and my family and I feel very happy knowing Nana is receiving the high quality care that she deserves. She's very happy there too and always tells me how nice the care assistants are, which is lovely to hear.
Review from Linda S (Daughter of Resident) published on 24 January 2017 Submitted via Website•
Overall Experience
My Mum came and stayed at Uvedale Hall for two weeks' respite care and we were really pleased with the level of care she received. The home has a nice homely feel, the staff are friendly and the food was nice with good choice. Mum particularly liked desserts and there was always something she liked...
My Mum came and stayed at Uvedale Hall for two weeks' respite care and we were really pleased with the level of care she received. The home has a nice homely feel, the staff are friendly and the food was nice with good choice. Mum particularly liked desserts and there was always something she liked for pudding! Entertainment and activities were made available through an organised schedule and the team went out of their way to make sure my Mum took part by holding some extra Bingo games as they knew she enjoyed it. We could visit anytime and when my Brother visited from Hampshire, the team were happy to arrange a lunch for them all in the lounge, which was really kind. The previous manager and her team have made the respite far easier for me; it was great to know that Mum was in a safe and caring environment. I would recommend Uvedale Hall.
Review from Stephany H (Niece of Resident) published on 24 January 2017 Submitted via Review Postal Card•
Overall Experience
The care given by the staff at Uvedale Hall to my great aunt was second to none.
They were kind, thoughtful and caring. They made everything so much easier for us all in the last few months.
They were kind, thoughtful and caring. They made everything so much easier for us all in the last few months.
We will always be grateful to them all.
The care given by the staff at Uvedale Hall to my great aunt was second to none.
They were kind, thoughtful and caring. They made everything so much easier for us all in the last few months.
They were kind, thoughtful and caring. They made everything so much easier for us all in the last few months.
We will always be grateful to them all.
Review from Sadie D (Resident / Service User) published on 11 October 2016 Submitted via Review Postal Card•
Overall Experience
The carers are there to answer your help which they prioritise. When you first go there they work out what you are any good at. Mine is my memory which they try to develop.
Other people have different priorities, my daughter who is my next of kin is delighted at this and her husband makes...
The carers are there to answer your help which they prioritise. When you first go there they work out what you are any good at. Mine is my memory which they try to develop.
Other people have different priorities, my daughter who is my next of kin is delighted at this and her husband makes suggestions too.
Review from Sheila R (Daughter of Resident) published on 18 August 2016 Submitted via Review Postal Card•
Overall Experience
Staff are always approachable and professional. My mother needs support and encouragement, particularly with her eating. Staff actively monitoring the quantity of food she eats and the chef talks to her frequently about her requirements. They offer alternatives if she dislikes prepared meals....
Staff are always approachable and professional. My mother needs support and encouragement, particularly with her eating. Staff actively monitoring the quantity of food she eats and the chef talks to her frequently about her requirements. They offer alternatives if she dislikes prepared meals. Family frequently visit and whatever the time of day are updated on her progress. There are a wide range of activities which are offered throughout the week. I am so pleased we found her a place in 'Uvedale Hall' as the care is so good and consistent.
Review from Patricia D (Daughter of Resident) published on 28 July 2016 Submitted via Review Postal Card•
Overall Experience
My mother was a resident in Uvedale Hall for just over 3 years. She was very limited in all aspects of daily life and needed most tasks done for her. She deteriorated slowly and was bedridden for the last two weeks. She was shown much sympathy and excellent attention- As were my sister and I...
My mother was a resident in Uvedale Hall for just over 3 years. She was very limited in all aspects of daily life and needed most tasks done for her. She deteriorated slowly and was bedridden for the last two weeks. She was shown much sympathy and excellent attention- As were my sister and I when we spent the last hours with her.
Review from D K (Wife of Resident) published on 3 June 2016 Submitted via Review Postal Card•
Overall Experience
I must say both myself and my family were very impressed from the very start. My husband had been in West Suffolk Hospital for 6 days and was feeling quite low. After just one phone call, made by my daughter, the next day my husband was visited, and arrangements were made to have him at Uvedale...
I must say both myself and my family were very impressed from the very start. My husband had been in West Suffolk Hospital for 6 days and was feeling quite low. After just one phone call, made by my daughter, the next day my husband was visited, and arrangements were made to have him at Uvedale Hall the very next day. He was collected from hospital, had a lovely hot meal on arrival, welcomed by a very friendly staff and taken to a pleasant room. His name and momento were put on his door. He enjoyed the 3 week stay, afternoon activities and entertainment and a very caring staff. I know and hope he will come for another respite care whenever needed.
Review from B H (Resident / Service User) published on 16 February 2016 Submitted via Review Postal Card•
Overall Experience
On Deb 10th I had a very bad chest infection as I had no one to look after me, I phoned Uvedale Hall to see if they had a room after speaking to the manager, she assured me she had a room and I could go right away, I was met at the door by her and taken to my room in the lift by a very helpful...
On Deb 10th I had a very bad chest infection as I had no one to look after me, I phoned Uvedale Hall to see if they had a room after speaking to the manager, she assured me she had a room and I could go right away, I was met at the door by her and taken to my room in the lift by a very helpful member of staff and always made very welcome. I was there over Christmas had my meals in my room, my choice, Christmas day my table was laid with a pretty Christmas table cloth also a cracker. The visit from the doctors and medicines picked up is a great help. I found manager and staff very friendly and helpful.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 March 2020Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
News
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
Upcoming Events
There are no upcoming events for Uvedale Hall.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Accreditations
There are no accreditations posted yet for Uvedale Hall.
Meet the Team (10)
Karen Dowrick-ThompsonJob Title Home ManagerJoined 2026
I love building relationships and getting to know our residents, families and team. I enjoy making Uvedale Hall feel like home by listening to each...
I love building relationships and getting to know our residents, families and team. I enjoy making Uvedale Hall feel like home by listening to each resident and understanding their individual preferences. With an NVQ Level 5 in Adult Health and Social Care and extensive experience across residential care, dementia care, supported living, respite and learning disabilities, I bring a wealth of knowledge and experience to my role as Home Manager. Every day is different, and I particularly enjoy the individuality and history of our beautiful home.
Hannah BurnsJob Title Deputy Manager
I enjoy the close-knit, family atmosphere of the home where we all support each other and work as one team. By building strong, personal...
I enjoy the close-knit, family atmosphere of the home where we all support each other and work as one team. By building strong, personal relationships with residents and their families, I’m able to provide truly person-centred care that enhances each individual’s quality of life. I have over 10 years’ experience in domiciliary care, previously worked as a 999 call handler, and hold Level 2 and 3 in Adult Social Care, Level 2 in End-of-Life Care, and I am currently completing Level 5 in Leadership in Adult Social Care.
Sally WoolnoughJob Title Senior Care AssistantJoined 2022
The residents are the reason I love coming to work each day. I care for them with empathy and understanding, shaped by my own experience of having a...
The residents are the reason I love coming to work each day. I care for them with empathy and understanding, shaped by my own experience of having a family member in a care home setting. Before moving into care, I worked with children in schools, and I’ve since completed all the training needed for my role.
Anna CokerJob Title Head HousekeeperJoined 2010
I love working here as it truly feels like my second home and a safe, happy place. Every day is different, full of fun, laughter and sometimes a few...
I love working here as it truly feels like my second home and a safe, happy place. Every day is different, full of fun, laughter and sometimes a few tears, and we really are one big family that extends to all residents and their loved ones. My laughter is infectious, and even if residents don’t always see me, they often hear me and say it reassures them. I previously worked as a Caretaker and in Building Support, and since joining Healthcare Homes, I’ve achieved my NVQ in Hospitality, which supports me in my role.
Colleen PadmoreJob Title HostessJoined 2025
Uvedale Hall is a beautiful home, and I really enjoy working with the wonderful residents. I take time to understand each person’s food and drink...
Uvedale Hall is a beautiful home, and I really enjoy working with the wonderful residents. I take time to understand each person’s food and drink needs, making sure they can enjoy what they love while receiving the right nutrition. Alongside my Healthcare Homes training, caring for my own mother, who lived with dementia, has given me valuable experience and insight, helping me understand residents’ needs and support them in a thoughtful and personal way.
Danielle FrancisJob Title Activities Co-ordinatorJoined 2021
Working in the home feels like being part of a huge family, and I enjoy coming to work each day as we all work together so well for the residents and...
Working in the home feels like being part of a huge family, and I enjoy coming to work each day as we all work together so well for the residents and their families. I bring joy, smiles, and laughter to residents through a variety of activities and the entertainment program, ensuring each experience is person-centred, whether it is a group activity or simply sharing a cup of tea. My previous experience as a Cosmetic Consultant at Debenhams gave me confidence and people skills.
Wayne CurtisJob Title Maintenance OfficerJoined 2020
I love decorating the home and being part of the great team at Uvedale Hall. I enjoy making residents happy, working closely with them and their...
I love decorating the home and being part of the great team at Uvedale Hall. I enjoy making residents happy, working closely with them and their families to create safe, welcoming spaces that reflect who they are. I was originally trained as a painter and decorator, have experience across a range of building trades, and have completed all required Healthcare Homes training to keep the home safe and well maintained.
Venetia RozierJob Title Domestic AssistantJoined 2012
I enjoy the family feel of the home and building good relationships with the residents, while taking pride in maintaining high housekeeping standards...
I enjoy the family feel of the home and building good relationships with the residents, while taking pride in maintaining high housekeeping standards in such a beautiful setting at Uvedale Hall. Working closely with the housekeeping team, I help keep the home warm, welcoming, and fresh, and it’s always lovely to hear residents say how pleased they are with their rooms. My previous experience working in a hair salon, supporting the team and welcoming clients, along with my passion for keeping a well cared for home, helps me bring a high standard of cleanliness and care to my role.
Jo WatsonJob Title Administrator
I enjoy both the administrative challenges of my role and being hands-on in the home, bringing a balance of organisation and fun to each day. I...
I enjoy both the administrative challenges of my role and being hands-on in the home, bringing a balance of organisation and fun to each day. I believe in enriching residents’ lives by supporting not just their care needs but also the little things that make a difference. I also bring over 20 years of experience working with systems and organisation, supported by CTEC qualifications in Word and Excel, and previous roles programming books for Cambridge University departments, including African Studies and Performing Arts, as well as Clare College.
Claire LidderthJob Title Senior Care Assistant
I have worked in care since the age of 16, gaining extensive experience across different roles and departments, including at another local Healthcare...
I have worked in care since the age of 16, gaining extensive experience across different roles and departments, including at another local Healthcare Homes nursing home. I have also completed NVQ Levels 2 and 3 in Care.
I work in a warm and welcoming team that feels like a family while maintaining a professional environment. I am continuously developing new skills and feel well supported in my role.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Uvedale Hall to verify any information. View our terms and conditions. Uvedale Hall has an Enhanced Service -what an Enhanced Service includes.