Uvedale Hall

Coddenham Road, Needham Market, Ipswich IP6 8AX
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9.8 97 Reviews
  • Uvedale Hall, Ipswich
Uvedale Hall, nestled in the Suffolk town of Needham Market, offers a warm and caring home for up to 29 residents needing residential or respite care. Surrounded by a friendly community and close to the peaceful surroundings of Needham Lake, the home provides a tranquil and welcoming atmosphere where residents can feel valued and supported.

At Uvedale Hall, care is always centred around the individual. The dedicated team works hard to ensure every resident is treated with dignity and compassion, taking the time to understand their unique needs. Personal touches matter, and residents are encouraged to bring cherished belongings to make their rooms feel like home. With regular assessments, staff ensure that every resident receives the support they need.

The home is filled with opportunities for connection and enjoyment. Residents can join a variety of activities, spend time in the garden, or visit the in-house salon for hairdressing, manicures, and hand massages. Mealtimes are a highlight, with freshly prepared, nutritious dishes tailored to individual tastes and dietary needs.

Whether relaxing with friends, enjoying a quiet moment, or heading out for a walk, Uvedale Hall is a place where residents can live comfortably, surrounded by care and kindness.
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Care Provided by Uvedale Hall

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 29 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1540
  • RESPITE Self-Funded Residential Care: from £1590

These prices are only a guideline, please contact Uvedale Hall to find out the exact price for your requirements.

Contact Uvedale Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Uvedale Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Suzanne York (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (29)
  • Single Rooms with Ensuite Wet Room (9)

Uvedale Hall Reviews (97)

9.8

Uvedale Hall has a Review Score of 9.8 (9.846) out of 10, based on 23 reviews in the last 2 years.
Over all time Uvedale Hall has 97 reviews.

Overall Experience
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Date Published
  • 97
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Reviewer Connection to Uvedale Hall
  • 46
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Total of 97, showing 81-97
Review from D R (Daughter of Resident) published on 1 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We truly believe that my dad coming to live at Uvedale Hall has saved his life as he was unable to cope with living at home alone. Since moving to Uvedale he has put on, much-needed weight with all the lovely food he has been eating. The staff are wonderful, kind, patient, caring and have really lifted
my dad's spirits, made him happier and better than he has felt in a very long time.
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Review from D G (Resident) published on 17 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was made most welcome. Care was taken to settle me in. This was a complete change in lifestyle for me, having lived alone for some four years so a three-week trial was just a taster but long enough to make me think that this would be suitable in a few years time (maybe less).
All staff were very
friendly and tried to make me feel at home.
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Review from J R (Daughter-in-law of Resident) published on 27 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Uvedale Hall must be the best example of a residential home in Suffolk. All the staff genuinely care for all of their residents from the top down. The atmosphere in the home is second to none and you can really feel the care, attention and happy air generated. The food, hall, gardens and standards of
hygiene are excellent. My mother-in-law has only the highest praise for Uvedale Hall and my husband and I certainly second that.
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Review from Carol G (Friend of Resident) published on 13 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a regular visitor to a resident.
I find management and staff very caring and helpful.
They always have a smile.
The residents I see seem so happy and the carers go out of their way to make them comfortable.
I have been to their cheese and wine, cocktail party etc and the food is delicious.
Good
activities and entertainment.
If I had to go in a home I would like it to be Uvedale Hall.
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Review from Martin S (Son of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We liked the home as soon as we entered the building the staff are the stars of the show.
Brilliant in every way.
The food is very good as are the activities.
We can't fault the home in any way and have been in many other homes to compare this home to.
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Review from D S (Son of Resident) published on 19 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father moved to Uvedale some weeks ago. This place is fabulous. Dad has settled in very quickly, the care at Uvedale is excellent.
A real home from home.
Nothing it seems is too much bother.
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Review from Anthony H (Nephew of Resident) published on 13 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Uvedale Hall is a wonderful place.


The staff are so kind.


It would be lovely if all care homes were like Uvedale Hall.

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Review from Kari L (Resident) assisted by family/friend published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent
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Review from Janice H (Niece of Resident) published on 4 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Uvedale Hall must be one of the best care homes in Suffolk. The care the staff give is wonderful and they are always so happy.
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Review from Claire R (Granddaughter of Resident) published on 18 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
After living alone in London for over 20 years, my Nana became unable to look after herself properly at home. We were concerned about the effect living in a residential home would have on her as she's always been very independent, but the positive change in her is undeniable.
The staff at Uvedale
are all so friendly, kind and caring and my family and I feel very happy knowing Nana is receiving the high quality care that she deserves. She's very happy there too and always tells me how nice the care assistants are, which is lovely to hear.
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Review from Stephany H (Niece of Resident) published on 24 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given by the staff at Uvedale Hall to my great aunt was second to none.
They were kind, thoughtful and caring. They made everything so much easier for us all in the last few months.
We will always be grateful to them all.
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Review from Linda S (Daughter of Resident) published on 24 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum came and stayed at Uvedale Hall for two weeks' respite care and we were really pleased with the level of care she received. The home has a nice homely feel, the staff are friendly and the food was nice with good choice. Mum particularly liked desserts and there was always something she liked
for pudding! Entertainment and activities were made available through an organised schedule and the team went out of their way to make sure my Mum took part by holding some extra Bingo games as they knew she enjoyed it. We could visit anytime and when my Brother visited from Hampshire, the team were happy to arrange a lunch for them all in the lounge, which was really kind. The previous manager and her team have made the respite far easier for me; it was great to know that Mum was in a safe and caring environment. I would recommend Uvedale Hall.
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Review from Sadie D (Resident) published on 11 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are there to answer your help which they prioritise. When you first go there they work out what you are any good at. Mine is my memory which they try to develop.
Other people have different priorities, my daughter who is my next of kin is delighted at this and her husband makes suggestions
too.
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Review from Sheila R (Daughter of Resident) published on 18 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always approachable and professional. My mother needs support and encouragement, particularly with her eating. Staff actively monitoring the quantity of food she eats and the chef talks to her frequently about her requirements. They offer alternatives if she dislikes prepared meals. Family
frequently visit and whatever the time of day are updated on her progress. There are a wide range of activities which are offered throughout the week. I am so pleased we found her a place in 'Uvedale Hall' as the care is so good and consistent.
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Review from Patricia D (Daughter of Resident) published on 28 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was a resident in Uvedale Hall for just over 3 years. She was very limited in all aspects of daily life and needed most tasks done for her. She deteriorated slowly and was bedridden for the last two weeks. She was shown much sympathy and excellent attention- As were my sister and I when
we spent the last hours with her.
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Review from D K (Wife of Resident) published on 3 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I must say both myself and my family were very impressed from the very start. My husband had been in West Suffolk Hospital for 6 days and was feeling quite low. After just one phone call, made by my daughter, the next day my husband was visited, and arrangements were made to have him at Uvedale Hall
the very next day. He was collected from hospital, had a lovely hot meal on arrival, welcomed by a very friendly staff and taken to a pleasant room. His name and momento were put on his door. He enjoyed the 3 week stay, afternoon activities and entertainment and a very caring staff. I know and hope he will come for another respite care whenever needed.
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Review from B H (Resident) published on 16 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On Deb 10th I had a very bad chest infection as I had no one to look after me, I phoned Uvedale Hall to see if they had a room after speaking to the manager, she assured me she had a room and I could go right away, I was met at the door by her and taken to my room in the lift by a very helpful member
of staff and always made very welcome. I was there over Christmas had my meals in my room, my choice, Christmas day my table was laid with a pretty Christmas table cloth also a cracker. The visit from the doctors and medicines picked up is a great help. I found manager and staff very friendly and helpful.
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Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Uvedale Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.846 for Uvedale Hall is calculated as follows: ( (237 Excellents x 5) + (30 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 273 Ratings = 4.846
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Uvedale Hall is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Mar 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (8)

Suzanne

Suzanne York

Job Title: Home Manager

I’m passionate about creating a true home-from-home environment, which I see as an essential part of the role. I believe in the core ethos that “we work in their home”, and I strive to ensure this principle shapes the values, attitudes, and everyday actions of everyone on our team.

Sally

Sally Woolnough

Job Title: Senior Care Assistant Joined: 2022

The residents are the reason I love coming to work each day. I care for them with empathy and understanding, shaped by my own experience of having a family member in a care home setting. Before moving into care, I worked with children in schools, and I’ve since completed all the training needed for my role.

Anna

Anna Coker

Job Title: Head Housekeeper Joined: 2010

I love working here as it truly feels like my second home and a safe, happy place. Every day is different, full of fun, laughter and sometimes a few tears, and we really are one big family that extends to all residents and their loved ones. My laughter is infectious, and even if residents don’t always see me, they often hear me and say it reassures them. I previously worked as a Caretaker and in Building Support, and since joining Healthcare Homes, I’ve achieved my NVQ in Hospitality, which supports me in my role.

Colleen

Colleen Patmore

Job Title: Hostess Joined: 2025

Uvedale Hall is a beautiful home, and I really enjoy working with the wonderful residents. I take time to understand each person’s food and drink needs, making sure they can enjoy what they love while receiving the right nutrition. Alongside my Healthcare Homes training, caring for my own mother, who lived with dementia, has given me valuable experience and insight, helping me understand residents’ needs and support them in a thoughtful and personal way.

Danielle

Danielle Francis

Job Title: Activities Co-ordinator Joined: 2021

Working in the home feels like being part of a huge family, and I enjoy coming to work each day as we all work together so well for the residents and their families. I bring joy, smiles, and laughter to residents through a variety of activities and the entertainment program, ensuring each experience is person-centred, whether it is a group activity or simply sharing a cup of tea. My previous experience as a Cosmetic Consultant at Debenhams gave me confidence and people skills.

Lucy

Lucy Barrett

Job Title: Care Assistant Joined: 2021

I really enjoy spending time with the residents and look forward to every day I’m here, whether it’s for one shift a week or more. I care for each resident as if they were my own family, sharing laughter as well as support, and it often feels like having lots of extra grandparents to enjoy and love. Before joining Healthcare Homes, I worked as a Manager at a community shop in Somersham, where I helped run an over-60s club. Since joining the care sector, I’ve achieved my Level 2 in Adult Social Care and began my first role as a carer.

Wayne

Wayne Curtis

Job Title: Maintenance Officer Joined: 2020

I love decorating the home and being part of the great team at Uvedale Hall. I enjoy making residents happy, working closely with them and their families to create safe, welcoming spaces that reflect who they are. I was originally trained as a painter and decorator, have experience across a range of building trades, and have completed all required Healthcare Homes training to keep the home safe and well maintained.

Venetia

Venetia Rozier

Job Title: Domestic Assistant Joined: 2012

I enjoy the family feel of the home and building good relationships with the residents, while taking pride in maintaining high housekeeping standards in such a beautiful setting at Uvedale Hall. Working closely with the housekeeping team, I help keep the home warm, welcoming, and fresh, and it’s always lovely to hear residents say how pleased they are with their rooms. My previous experience working in a hair salon, supporting the team and welcoming clients, along with my passion for keeping a well cared for home, helps me bring a high standard of cleanliness and care to my role.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Uvedale Hall to verify any information. View our terms and conditions. Uvedale Hall has an Enhanced Service - more info.