Uvedale Hall

Coddenham Road, Needham Market, Ipswich IP6 8AX
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9.8 97 Reviews
  • Uvedale Hall, Ipswich
Uvedale Hall, nestled in the Suffolk town of Needham Market, offers a warm and caring home for up to 29 residents needing residential or respite care. Surrounded by a friendly community and close to the peaceful surroundings of Needham Lake, the home provides a tranquil and welcoming atmosphere where residents can feel valued and supported.

At Uvedale Hall, care is always centred around the individual. The dedicated team works hard to ensure every resident is treated with dignity and compassion, taking the time to understand their unique needs. Personal touches matter, and residents are encouraged to bring cherished belongings to make their rooms feel like home. With regular assessments, staff ensure that every resident receives the support they need.

The home is filled with opportunities for connection and enjoyment. Residents can join a variety of activities, spend time in the garden, or visit the in-house salon for hairdressing, manicures, and hand massages. Mealtimes are a highlight, with freshly prepared, nutritious dishes tailored to individual tastes and dietary needs.

Whether relaxing with friends, enjoying a quiet moment, or heading out for a walk, Uvedale Hall is a place where residents can live comfortably, surrounded by care and kindness.
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Care Provided by Uvedale Hall

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 29 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1540
  • RESPITE Self-Funded Residential Care: from £1590

These prices are only a guideline, please contact Uvedale Hall to find out the exact price for your requirements.

Contact Uvedale Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Uvedale Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Suzanne York (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (29)
  • Single Rooms with Ensuite Wet Room (9)

Uvedale Hall Reviews (97)

9.8

Uvedale Hall has a Review Score of 9.8 (9.846) out of 10, based on 23 reviews in the last 2 years.
Over all time Uvedale Hall has 97 reviews.

Overall Experience
  • 84
  • 13
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Date Published
  • 97
  • 11
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  • 23
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Reviewer Connection to Uvedale Hall
  • 46
  • 16
  • 6
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Total of 97, showing 61-80
Review from Alison K (Daughter of Resident) published on 21 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff have done a fantastic job throughout a really challenging period over the last year. It is great to see things starting to return to normal and the positive impact this is having on residents and staff. My Dad has been a resident for 4 years. He likes to retain some independence, but has times
when he relies more on the care and support of staff. All the staff are kind, patient and caring and they offer friendship and humour, which he greatly appreciates. My Dad looks forward to the afternoon activities, particularly the visiting entertainers (who have dropped in via zoom during the pandemic). They are the highlight of his week. The care home is near to the centre of Needham Market and near to Needham Lake- the gardens and grounds are maintained beautifully.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you so much for taking the time to provide such a wonderful review on the love, care and support we provide here at Uvedale hall. I will endeavour to pass on your comments to all the staff and visiting entertainers who have ensured we could continue to provide much-needed fun and amusement throughout a difficult period of time. Suzanne.
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Review from Gillian P (Daughter of Resident) published on 18 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ever since we moved my Dad to live at Uvedale, he has been happier. The staff are wonderful and nothing has been too much trouble, always seeing to Dad's needs quickly and with a smile. The whole atmosphere is of a "home from home" and me and my family can now rest assured at all times that Dad is being
very well cared for, for which we are all so grateful. Throughout the COVID crisis, Uvedale has been well run and a sanctuary of calm and kindness.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you for taking the time to review the love, care and support we provide here at Uvedale. We are so pleased that you and your family member are happy with the home and the services we provide. I will ensure your comments are passed on to all the staff. Suzanne.
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Review from Margaret P (Daughter of Resident) published on 19 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident at Uvedale Hall for the last two and a half years. After living in her own home for 72 years, I wondered if she would settle anywhere else, but she did and very quickly, thanks to the wonderful staff. She soon made new friends, enjoys all the activities and gets on well with
all the staff. My Mum is very happy there, which of course, makes me happy. The past two months haven't been the easiest for her, due to Covid, but the wonderful care the staff have given her, has got her through it and she is so much better than she was and still improving, thanks to them. I cannot fault Uvedale Hall at all and would recommend it to anyone.
Reply from Michelle Byrd, Registered Home Manager at Uvedale HallThankyou for your lovely review, your mum is an absolute pleasure to care for. We will always strive to do the best for all of our residents.
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Review from J B (Husband of Resident) published on 9 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having been married for sixty years, my wife had to go into care six months ago. Based upon local recommendations, we chose Uvedale Hall. I take great comfort in the knowledge that my wife is in safe hands and properly looked after by nice people in a nice place. I could not wish for more.
PS my daughter
said, "It does not smell like a care home." Telling words indeed.
Reply from Jon Hammond, Registered Home Manager at Uvedale HallWe welcomed this lady into our home from another care setting with several complex care needs. Her husband has been extremely supportive from the very start. Together we have worked alongside other healthcare professionals to support this resident to improve her health, wellbeing and regain a community spirit. Her husband has been very respectful of the visiting conditions currently in place.
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Review from M A (Daughter of Resident) published on 17 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has settled into Uvedale Hall and is very happy there. The staff are very friendly and kind and she enjoys the food. She is well looked after and the garden is very nice. The building is imposing but could do with some updating, particularly the heating system which was a problem last winter.
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Review from J M (Daughter of Resident) published on 28 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum arrived for respite after discharge from the hospital. Within days she had settled in so well and currently on week three is flourishing with the care and stimulation of the dedicated staff. She is full of praise for staff/food/entertainment and her room. So I am answering the questions on behalf
of Mum as due to lockdown restrictions I have been unable to observe myself.
Reply from Jon Hammond, Registered Home Manager at Uvedale HallThe staff enjoy hearing how new residents have settled. Especially after they have been a little dubious in joining us. Each member of our team strives to make new residents welcome. This has been very difficult recently due to new residents being isolated for 14 days. The staff have worked outstandingly to welcome new residents to Uvedale Hall. it is always good to hear that residents are enjoying the experience of living at Uvedale Hall.
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Review from Susan E (Daughter of Resident) published on 24 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with the way my mum is being looked after. She is very happy here. He room has been changed to a ground floor room where she gets a better view of the garden, which she loves. She talks to the gardens and anyone walking by. Everyone is so kind and caring. I am pleased with the way they
have handled the coronavirus. They shut down early and haven't had a single case there. Very impressed.
Reply from Jon Hammond, Registered Home Manager at Uvedale HallReceiving feedback from our residents and their relatives helps us improve the way we conduct our duties. It is always a pleasure to hear how caring and helpful the staff are. The staff are very dedicated in everything they do.
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Review from G G (Respite Resident) assisted by family/friend published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was at Uvedale Hall for a week's respite care. I greatly enjoyed the activities, they were varied each day. My washing and laundry was done every day and returned immaculately. The staff are kind and attentive. A very pleasant friendly atmosphere. I would have liked more meals in the lovely dining
room, rather than served in the bedroom, but that's maybe because I just like talking to others.
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Review from A P (Son-in-law of Resident) published on 5 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your staff were amazing. My father-in-law, and us, were very pleased he was here. Thank you.
Reply from Katherine Foley, Regional Director at Uvedale HallThank you so much for taking the time to write such a positive review. I will certainly be sharing with our wonderful team. We really do value your feedback. Thanks again.
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Review from Sue B (Daughter of Resident) published on 10 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is hard asking a parent to go into care even if it is only for a short period of time so that you have time to care for the other parent. I have done this recently with a heavy heart, I was so very worried about how Mum would be. I should have saved my energy, Mum was delighted with her room, the
food was excellent she could do as much or as little as she wanted, the staff and carers were amazing, caring, thoughtful, trustworthy and available all the time. I sadly lost my Dad during Mum's stay, a week at Uvedale Hall, the management and staff went the extra mile and sat with Mum when she needed just some company or for a chat, they were all amazing, the care was outstanding in all aspects of her stay. Thank you.
Reply from Katherine Foley, Regional Director at Uvedale HallThank you so much for your kind review which I will certainly share with our wonderful team. Do please feel free to pop in anytime for an activity, refreshments or just a chat. Thank you once again.
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Review from C T (Respite Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Spent a week recovering from a hip operation. Comfortable surroundings and excellent food. Friendly, caring and effective staff for whom nothing was too much trouble. I can thoroughly recommend Uvedale Hall to anyone in need of care, at whatever level.
Reply from Katherine Foley, Regional Director at Uvedale HallWe are always so pleased to hear positive feedback following a stay at our beautiful home. Do please feel free to visit us at any time. I will, of course, share your review with our team who deserve such praise.
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Review from P C (Son-in-law of Resident) published on 26 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff do a great job of looking after my mother-in-law. They are very caring. I don't think there are enough trips out or encouragement to sit in the garden when the weather is nice. There could be more stimulus.
Reply from Deborah Rich, Registered Home Manager at Uvedale HallHello, thank you for your comments which I will share with the team. I am pleased you are happy with the care team being so caring. Please do have lunch with us next time you are here as I am sure you will notice a difference with the arrival of the new chef. We are always looking at things to do to stimulate us and we hope to have a link up with the local school children for some intergenerational fun.
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Review from Tina C (Daughter-in-law of Resident) published on 11 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is second to none. The carers are always very helpful, smiling and chatty.
The food is excellent and catered to dietary requirements. Plenty of activities. The home is very warm and friendly.
The staff are very quick at identifying a resident's change in needs and source the appropriate
equipment.
Reply from Deborah Rich, Registered Home Manager at Uvedale HallIt is always lovely to receive a five-star rating from a relative. The team here are very friendly and helpful and are very good at problem-solving and keeping relatives informed. Thank you so much for such a lovely review.
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Review from J B (Resident) published on 11 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent.
Reply from Deborah Rich, Registered Home Manager at Uvedale HallThank you for your very positive review. It is always a please to receive such a wonderful review from someone who lives here and uses the service.
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Review from Alan C (Son of Resident) published on 11 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Mum has been at the home, we have been able to completely relax and entrust her care to Uvedale Hall without fear or worry. The home has a great feeling about it and all the staff are friendly and welcoming.
Reply from Deborah Rich, Registered Home Manager at Uvedale HallThank you so much for your positive review. This has been shared with the team and they are delighted. We are so pleased that you are happy with the care that your mum receives and that you are able to relax and not worry about her.
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Review from Jonathan M (Nephew of Resident) published on 26 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle became ill and spent some time in hospital. He was unable to return home so had to go into care. Uvedale Hall has a homely feel and all the staff have been friendly, caring and I feel happy/relieved to have found such a place for my uncle.
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Review from Christine C (Daughter of Resident) published on 8 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care and kindness that my mother has received in Uvedale Hall has been excellent. The staff have gone out of their way to help her settle into her new home and surroundings. Everyone appears to have the care of the residents as their priority.
Reply from Jonathan Hammond, Registered Home Manager at Uvedale HallThank you for taking the time in submitting a review. It was a pleasure meeting you and your family. It is always nice to see residents settling into Uvedale Hall and joining in the activities, especially when their medical condition affects their return journey home.
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Review from P F (Son of Resident) published on 20 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the staff very friendly and helpful.
The most important part is that Mum feels happy and safe.
We are more than happy to recommend the home.
Mum is now 95 and we hope she will have many more happy years to come.
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Review from J M (Daughter of Resident) published on 19 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Working as a team, all staff give 110% treating my Mum like their own family member. All her needs are met at all times and I could not ask for more. My Mum has just spent a short time in hospital due to a stroke and when arriving back at Uvedale her one and the only word was Home and smiled. What more
could you ask for? Thank you all so much.
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Review from T E (Goddaughter of Resident) published on 6 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had to arrange 6 weeks of respite care for my 85-year-old Godmother at very short notice.
The management team made all the arrangements and assessments very efficiently. All the staff were polite and helpful for the duration of the stay.
The quality of the meals provided was excellent Uvedale even
accommodated the stay of a much loved pet which helped with convalescence. Highly recommend.
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Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Uvedale Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.846 for Uvedale Hall is calculated as follows: ( (237 Excellents x 5) + (30 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 273 Ratings = 4.846
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Uvedale Hall is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Mar 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (8)

Suzanne

Suzanne York

Job Title: Home Manager

I’m passionate about creating a true home-from-home environment, which I see as an essential part of the role. I believe in the core ethos that “we work in their home”, and I strive to ensure this principle shapes the values, attitudes, and everyday actions of everyone on our team.

Sally

Sally Woolnough

Job Title: Senior Care Assistant Joined: 2022

The residents are the reason I love coming to work each day. I care for them with empathy and understanding, shaped by my own experience of having a family member in a care home setting. Before moving into care, I worked with children in schools, and I’ve since completed all the training needed for my role.

Anna

Anna Coker

Job Title: Head Housekeeper Joined: 2010

I love working here as it truly feels like my second home and a safe, happy place. Every day is different, full of fun, laughter and sometimes a few tears, and we really are one big family that extends to all residents and their loved ones. My laughter is infectious, and even if residents don’t always see me, they often hear me and say it reassures them. I previously worked as a Caretaker and in Building Support, and since joining Healthcare Homes, I’ve achieved my NVQ in Hospitality, which supports me in my role.

Colleen

Colleen Patmore

Job Title: Hostess Joined: 2025

Uvedale Hall is a beautiful home, and I really enjoy working with the wonderful residents. I take time to understand each person’s food and drink needs, making sure they can enjoy what they love while receiving the right nutrition. Alongside my Healthcare Homes training, caring for my own mother, who lived with dementia, has given me valuable experience and insight, helping me understand residents’ needs and support them in a thoughtful and personal way.

Danielle

Danielle Francis

Job Title: Activities Co-ordinator Joined: 2021

Working in the home feels like being part of a huge family, and I enjoy coming to work each day as we all work together so well for the residents and their families. I bring joy, smiles, and laughter to residents through a variety of activities and the entertainment program, ensuring each experience is person-centred, whether it is a group activity or simply sharing a cup of tea. My previous experience as a Cosmetic Consultant at Debenhams gave me confidence and people skills.

Lucy

Lucy Barrett

Job Title: Care Assistant Joined: 2021

I really enjoy spending time with the residents and look forward to every day I’m here, whether it’s for one shift a week or more. I care for each resident as if they were my own family, sharing laughter as well as support, and it often feels like having lots of extra grandparents to enjoy and love. Before joining Healthcare Homes, I worked as a Manager at a community shop in Somersham, where I helped run an over-60s club. Since joining the care sector, I’ve achieved my Level 2 in Adult Social Care and began my first role as a carer.

Wayne

Wayne Curtis

Job Title: Maintenance Officer Joined: 2020

I love decorating the home and being part of the great team at Uvedale Hall. I enjoy making residents happy, working closely with them and their families to create safe, welcoming spaces that reflect who they are. I was originally trained as a painter and decorator, have experience across a range of building trades, and have completed all required Healthcare Homes training to keep the home safe and well maintained.

Venetia

Venetia Rozier

Job Title: Domestic Assistant Joined: 2012

I enjoy the family feel of the home and building good relationships with the residents, while taking pride in maintaining high housekeeping standards in such a beautiful setting at Uvedale Hall. Working closely with the housekeeping team, I help keep the home warm, welcoming, and fresh, and it’s always lovely to hear residents say how pleased they are with their rooms. My previous experience working in a hair salon, supporting the team and welcoming clients, along with my passion for keeping a well cared for home, helps me bring a high standard of cleanliness and care to my role.

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