Uvedale Hall

This care home is run and managed to a very high standard. The manager treats everyone as her own family and staff are very helpful - nothing is too much trouble. It has a high standard of hygiene, food is top quality and caters for all requests. It is very near to Needham lakes for walks with family and friends and is more like a hotel with care. Family and friends can relax, knowing their loved ones are happy and very comfortable.

I am so pleased that we chose Uvedale Hall for my mum's care for the last 22 months. She settled in quickly, enjoying meals and activities and made friends with other residents and staff. The last few months, she needed more care which the wonderful staff gave her with love, kindness, care and compassion. Thank you all.

Dad has settled extremely well at Uvedale Hall and much credit must go to the staff who have done everything possible to help him adjust to his new home. Everyone is very happy to go that extra mile to help, which is greatly appreciated by his family. Thank you so much.

Staff have done a fantastic job throughout a really challenging period over the last year. It is great to see things starting to return to normal and the positive impact this is having on residents and staff. My Dad has been a resident for 4 years. He likes to retain some independence, but has times when he relies more on the care and support of staff. All the staff are kind, patient and caring and they offer friendship and humour, which he greatly appreciates. My Dad looks forward to the afternoon activities, particularly the visiting entertainers (who have dropped in via zoom during the pandemic). They are the highlight of his week. The care home is near to the centre of Needham Market and near to Needham Lake- the gardens and grounds are maintained beautifully.

Ever since we moved my Dad to live at Uvedale, he has been happier. The staff are wonderful and nothing has been too much trouble, always seeing to Dad's needs quickly and with a smile. The whole atmosphere is of a "home from home" and me and my family can now rest assured at all times that Dad is being very well cared for, for which we are all so grateful. Throughout the COVID crisis, Uvedale has been well run and a sanctuary of calm and kindness.

My Mum has been a resident at Uvedale Hall for the last two and a half years. After living in her own home for 72 years, I wondered if she would settle anywhere else, but she did and very quickly, thanks to the wonderful staff. She soon made new friends, enjoys all the activities and gets on well with all the staff. My Mum is very happy there, which of course, makes me happy. The past two months haven't been the easiest for her, due to Covid, but the wonderful care the staff have given her, has got her through it and she is so much better than she was and still improving, thanks to them. I cannot fault Uvedale Hall at all and would recommend it to anyone.

PS my daughter said, "It does not smell like a care home." Telling words indeed.

My mother has settled into Uvedale Hall and is very happy there. The staff are very friendly and kind and she enjoys the food. She is well looked after and the garden is very nice. The building is imposing but could do with some updating, particularly the heating system which was a problem last winter.

Mum arrived for respite after discharge from the hospital. Within days she had settled in so well and currently on week three is flourishing with the care and stimulation of the dedicated staff. She is full of praise for staff/food/entertainment and her room. So I am answering the questions on behalf of Mum as due to lockdown restrictions I have been unable to observe myself.

I am very happy with the way my mum is being looked after. She is very happy here. He room has been changed to a ground floor room where she gets a better view of the garden, which she loves. She talks to the gardens and anyone walking by. Everyone is so kind and caring. I am pleased with the way they have handled the coronavirus. They shut down early and haven't had a single case there. Very impressed.

I was at Uvedale Hall for a week's respite care. I greatly enjoyed the activities, they were varied each day. My washing and laundry was done every day and returned immaculately. The staff are kind and attentive. A very pleasant friendly atmosphere. I would have liked more meals in the lovely dining room, rather than served in the bedroom, but that's maybe because I just like talking to others.

Your staff were amazing. My father-in-law, and us, were very pleased he was here. Thank you.

It is hard asking a parent to go into care even if it is only for a short period of time so that you have time to care for the other parent. I have done this recently with a heavy heart, I was so very worried about how Mum would be. I should have saved my energy, Mum was delighted with her room, the food was excellent she could do as much or as little as she wanted, the staff and carers were amazing, caring, thoughtful, trustworthy and available all the time. I sadly lost my Dad during Mum's stay, a week at Uvedale Hall, the management and staff went the extra mile and sat with Mum when she needed just some company or for a chat, they were all amazing, the care was outstanding in all aspects of her stay. Thank you.

Spent a week recovering from a hip operation. Comfortable surroundings and excellent food. Friendly, caring and effective staff for whom nothing was too much trouble. I can thoroughly recommend Uvedale Hall to anyone in need of care, at whatever level.

The staff do a great job of looking after my mother-in-law. They are very caring. I don't think there are enough trips out or encouragement to sit in the garden when the weather is nice. There could be more stimulus.

The staff are very quick at identifying a resident's change in needs and source the appropriate equipment.

Excellent.

Since Mum has been at the home, we have been able to completely relax and entrust her care to Uvedale Hall without fear or worry. The home has a great feeling about it and all the staff are friendly and welcoming.

My uncle became ill and spent some time in hospital. He was unable to return home so had to go into care. Uvedale Hall has a homely feel and all the staff have been friendly, caring and I feel happy/relieved to have found such a place for my uncle.

The care and kindness that my mother has received in Uvedale Hall has been excellent. The staff have gone out of their way to help her settle into her new home and surroundings. Everyone appears to have the care of the residents as their priority.