Uvedale Hall

Coddenham Road, Needham Market, Ipswich IP6 8AX
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9.8 97 Reviews
  • Uvedale Hall, Ipswich
Uvedale Hall, nestled in the Suffolk town of Needham Market, offers a warm and caring home for up to 29 residents needing residential or respite care. Surrounded by a friendly community and close to the peaceful surroundings of Needham Lake, the home provides a tranquil and welcoming atmosphere where residents can feel valued and supported.

At Uvedale Hall, care is always centred around the individual. The dedicated team works hard to ensure every resident is treated with dignity and compassion, taking the time to understand their unique needs. Personal touches matter, and residents are encouraged to bring cherished belongings to make their rooms feel like home. With regular assessments, staff ensure that every resident receives the support they need.

The home is filled with opportunities for connection and enjoyment. Residents can join a variety of activities, spend time in the garden, or visit the in-house salon for hairdressing, manicures, and hand massages. Mealtimes are a highlight, with freshly prepared, nutritious dishes tailored to individual tastes and dietary needs.

Whether relaxing with friends, enjoying a quiet moment, or heading out for a walk, Uvedale Hall is a place where residents can live comfortably, surrounded by care and kindness.
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Care Provided by Uvedale Hall

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 29 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1540
  • RESPITE Self-Funded Residential Care: from £1590

These prices are only a guideline, please contact Uvedale Hall to find out the exact price for your requirements.

Contact Uvedale Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Uvedale Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Suzanne York (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (29)
  • Single Rooms with Ensuite Wet Room (9)

Uvedale Hall Reviews (97)

9.8

Uvedale Hall has a Review Score of 9.8 (9.846) out of 10, based on 23 reviews in the last 2 years.
Over all time Uvedale Hall has 97 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Uvedale Hall
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Total of 97, showing 41-60
Review from T M (Granddaughter of Resident) published on 10 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my grandmother weekly at Uvedale Hall. All the staff are wonderful and greet me with happy smiles. My grandmother's health is deteriorating, but they make sure she is comfortable and always encourage her to have a chat and join in with the activities. She is treated with so much kindness and
respect, and I feel very humbled that they care so much. I am so very happy that I found such an amazing place for my grandma to live out her later years.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you for taking the time to review Uvedale. We feel very lucky and truly honoured to have your grandmother in our care. I will ensure all the staff are aware of your review and kind words. With our best wishes, Suzanne and Team Uvedale.
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Review from Marilyn A (Daughter of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been very happy at Uvedale and is well looked after by the caring staff. There is a lovely atmosphere in the home and she enjoys the activities that are organised for them. The staff understand my mum's needs and all go that extra mile to help.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you so much for leaving us this review, we all try our very best to ensure that we provide a home-from-home environment for our Uvedale family and make sure that their needs, wants and wishes are at the forefront of what we do every day.
With our best wishes Suzanne and Team Uvedale.
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Review from Pauline C (Nephew of Resident) published on 29 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our uncle was trying to manage on his own but after Covid, he became depressed and lonely. Moving him to Uvedale Hall has given him a new lease of life. The staff and management are wonderful, working hard to create a family atmosphere. The care and food are excellent. The gardens are peaceful and well
kept. The bedrooms and community spaces are very well maintained. Highly recommend Uvedale Hall.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you for such a wonderful reflection of Uvedale Hall and the team that work there. We strive to ensure our residents and their loved ones are part of our family, and you and your uncle are no exception to that. I will pass on your lovely feedback to the team. With our best wishes, Suzanne and Team Uvedale.
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Review from A H (Son of Resident) published on 29 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am consistently impressed by the care, consideration and good humour with which my mother is treated by the care staff at Uvedale. I always feel that she is treated as an individual and she has told me how much she enjoys the little personal interactions that she has with them. The management staff
are equally kind and thoughtful towards my mother's visitors. The pandemic has made the provision of care so much more difficult all round. I admire hugely the way in which Uvedale staff have performed in this public health crisis.
Reply from Suzanne York, Registered Home Manager at Uvedale HallAs a team, we always strive to do the best we can for our residents and their loved ones, so thank you very much for acknowledging this and taking the time to give us this fabulous review. Your mother is a very special lady and having her in our care is an absolute privilege. With our best wishes, Suzanne and Team Uvedale.
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Review from Tracey C (Daughter of Resident) published on 27 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has only just moved to Uvedale Hall, but already she is saying how lovely and kind the carers are and that staying there is like being on holiday! Mum is enjoying three meals a day as well as coffee and afternoon tea with regular and varied entertainment in the afternoons. She feels safe,
less lonely and cared for. Myself and my family are so grateful. Thank you, Uvedale Hall!
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you for taking the time to write us such a lovely review. Your mum already feels like one of the Uvedale family and we are all enjoying having her here, living with us. I will ensure all the staff see this wonderful feedback. With best wishes, Suzanne and Team Uvedale.
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Review from Michael W (Son of Resident) published on 27 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident for the last year at Uvedale Hall and I can’t rate the Manager and staff highly enough. Mum arrived underweight and very weak unable to have a meaningful conversation. Now, Mum still has her good and bad days but the good days are far more than the bad now and her weight has
improved. Thanks to Uvedale Hall's management and staff.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you so very much for taking the time to write us a review regarding your mum's care and support. It is our absolute pleasure to have Mum in our care and we will continue to work on those good days outweighing the bad. I will ensure your positive feedback is shared with all the staff. With best wishes, Suzanne and Team Uvedale.
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Review from Janet H (Daughter of Resident) published on 27 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at Uvedale Hall for a year now. They have just been absolutely amazing. Everyone is so kind and helpful. My dad is treated with such respect. If I have any concerns, there is always someone I can voice these to. The staff always seem to be smiling, even behind the masks. I wasn't able
to visit on fathers day as I have covid, but Dad was well chuffed with a present they gave him - how thoughtful. Sums them up - really caring.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you so much for taking the time to write us such a fabulous review. We always try our absolute best to ensure that members of the Uvedale family are treated with compassion, kindness and respect, so to have this validated makes us all very happy indeed. I will ensure the staff all have the opportunity to see these lovely comments. With best wishes, Suzanne and Team Uvedale.
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Review from N A (Friend of Resident) published on 6 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a very good care home. The staff are nice and friendly. My friend is happy and satisfied with the care provided by staff. I can also state that staff are professional and skilled.
Reply from Suzanne York, Registered Home Manager at Uvedale HallBoth myself and the team would like to thank you for taking the time to write us such a glowing review. Your friend is a very special lady here at the Hall and we all try our best to give her the love, care and support she needs and deserves. With love Suzanne and Team Uvedale
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Review from M N (Daughter of Resident) published on 6 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding support and care given to residents and their families throughout this year and the pandemic. Good communication. Good care. I have already recommended it to friends and talked about it. Excellent decor, very good welcoming. Outstanding care, with dignity and confidentiality.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you so much for taking the time to write us a review. We are so pleased to hear that the love, care and support we provide to your loved one has been recognised as outstanding. That is the biggest compliment we could ever ask for. I will ensure that your feedback is shared with all the staff. With love Suzanne and Team Uvedale
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Review from C F (Daughter of Resident) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident from Aug 2021 until April 2022 and had fantastic care. The staff went above and beyond and Dad's needs were met. The home was well-managed Dad thoroughly enjoyed his time there. In his final days, the staff and manager were there for us as well as Dad, which helped so much.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you for this wonderful review. As you know we loved caring for your dad here at Uvedale Hall, he was such a special gentleman, who we miss greatly. I will pass on your kind comments to all the staff. With love Suzanne and Team Uvedale.
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Review from John C (Son of Resident) published on 9 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During a difficult time, we felt very comfortable because of our trust in the excellent management team. Dad was comfortable because of the high standard of care delivered by a very kind team. He particularly liked the food and enjoyed the activities. I have no hesitation recommending Uvedale Hall.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you so much for your review and feedback. It was such an honour to care for your dad here at Uvedale. He was a very special man and we miss him greatly. With love Suzanne and Team Uvedale.
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Review from L B (Son of Resident) published on 21 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very clean and nice atmosphere.
Staff very accommodating and friendly.
My mum seems very happy and settled.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you for taking the time to leave us a review. It is a pleasure to care for your mother here at Uvedale Hall.
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Review from Susan B (Daughter of Resident) published on 2 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a spell in hospital with sepsis and cellulitis, Mum arrived at Uvedale Hall exhausted but happy to be there. The treatment she received could only be described as outstanding, the food was wonderful and Mum started to put on some much needed weight, (in a good way). Nothing was too much trouble
for all the staff and carers, whoever knocked on the door would enter with a smile and a cheery greeting. I am fully confident that Mum's recovery was down to the incredible, thoughtful manner in which she was treated. I would have no hesitation in Mum staying again in the future.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you for taking the time to write us such a glowing review. We thoroughly enjoyed having your mum spend some time with us all. It was our pleasure to enable her back on the road to recovery. Best wishes Suzanne and Team Uvedale.
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Review from Amanda T (Daughter of Resident) published on 10 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Despite the recent and ongoing difficulties managing Covid and its restrictions Uvedale Hall seems to have boundless ideas, energy and plans for its residents and staff within the home to enhance and make the home truly a place to be. My father has lived a much longer life only due to their love, care
and attention each and every day. When times were hard recently and many days must have been dark, the manager and her team have oozed positivity and persevered to come out with such optimism and inspiration to promote a bigger and better home. At a time when one would expect the team to slow down, breathe and realign, no, Uvedale are charging ahead with ideas and plans to renovate and refurbish. How admirable! There are few homes that can truthfully exude such genuine care and attention to detail for one another and respect for each other and all under their care. There seems to be no usual day or routine at Uvedale Hall, it’s a true place to live every minute!
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you so much Amanda for taking the time to recognise and also highlight, how hard we are all trying, to make Uvedale Hall a "true home for our residents". We are so lucky to be able to work in their fabulous home with them all. I endeavour to share your lovely feedback with everyone. With the kindest of regards Suzanne and Team Uvedale.
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Review from Mornie R (Daughter of Resident) published on 20 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum had Parkinson's and was deteriorating rapidly. Uvedale Hall and the team provided a safe, comfortable, professional, yet family-orientated environment for Mum. Despite the challenges of covid, both Dad and I were able to see Mum (as per rules) and the welcome from staff and the overall warmth and
cleanliness of the care home was evident. I can't thank the team enough.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you so much for your review and feedback. It was such an honour to care for your mum here at Uvedale. She was a very special lady, who we miss dearly. I will ensure your comments are passed on to all the staff. With love, Suzanne and all the team at Uvedale.
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Review from John H (Son of Resident) published on 19 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff were most helpful in facilitating my visit to my mother. The staff display a very positive attitude and were taking very good care of my mother. Everything I observed about the facility was clean and the food was of very good quality.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you for your review. It was a pleasure to accommodate you and welcome you to Uvedale after you travelled such a long way to visit your mother. I will ensure your comments are passed on to all the team. Suzanne.
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Review from Richard W (Son of Resident) published on 10 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was at Uvedale Hall for just under two years before she passed away at the home. During that time, she had excellent care. The staff were friendly and helpful. Sadly Mum returned to the home after a spell in hospital in a dreadful state, but the amazing dedication and commitments of the staff, under
great management, kept her safe and comfortable until she passed away. Cannot thank or praise the staff highly enough.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you for your review, Richard. It was a pleasure to care for your mum; we miss her a lot. I will pass on your comments to the team here at Uvedale.
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Review from Peter G (Resident) published on 1 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is run and managed to a very high standard. The manager treats everyone as her own family and staff are very helpful - nothing is too much trouble. It has a high standard of hygiene, food is top quality and caters for all requests. It is very near to Needham lakes for walks with family
and friends and is more like a hotel with care. Family and friends can relax, knowing their loved ones are happy and very comfortable.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you for your kind words. The staff and residents are all one big Uvedale family and we love having you as part of it. Suzanne.
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Review from W F (Daughter of Resident) published on 28 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased that we chose Uvedale Hall for my mum's care for the last 22 months. She settled in quickly, enjoying meals and activities and made friends with other residents and staff. The last few months, she needed more care which the wonderful staff gave her with love, kindness, care and compassion.
Thank you all.
Reply from Suzanne York, Registered Home Manager at Uvedale HallThank you so much for your lovely review and feedback. It was an honour to care for your mum here at Uvedale Hall, she was a very special lady. I will ensure your lovely comments are passed on to all the staff. With love Suzanne and all the Team at Uvedale Hall
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Review from Alison D (Daughter of Resident) published on 14 July 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad has settled extremely well at Uvedale Hall and much credit must go to the staff who have done everything possible to help him adjust to his new home. Everyone is very happy to go that extra mile to help, which is greatly appreciated by his family. Thank you so much.
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Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Uvedale Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.846 for Uvedale Hall is calculated as follows: ( (237 Excellents x 5) + (30 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 273 Ratings = 4.846
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Uvedale Hall is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Mar 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (8)

Suzanne

Suzanne York

Job Title: Home Manager

I’m passionate about creating a true home-from-home environment, which I see as an essential part of the role. I believe in the core ethos that “we work in their home”, and I strive to ensure this principle shapes the values, attitudes, and everyday actions of everyone on our team.

Sally

Sally Woolnough

Job Title: Senior Care Assistant Joined: 2022

The residents are the reason I love coming to work each day. I care for them with empathy and understanding, shaped by my own experience of having a family member in a care home setting. Before moving into care, I worked with children in schools, and I’ve since completed all the training needed for my role.

Anna

Anna Coker

Job Title: Head Housekeeper Joined: 2010

I love working here as it truly feels like my second home and a safe, happy place. Every day is different, full of fun, laughter and sometimes a few tears, and we really are one big family that extends to all residents and their loved ones. My laughter is infectious, and even if residents don’t always see me, they often hear me and say it reassures them. I previously worked as a Caretaker and in Building Support, and since joining Healthcare Homes, I’ve achieved my NVQ in Hospitality, which supports me in my role.

Colleen

Colleen Patmore

Job Title: Hostess Joined: 2025

Uvedale Hall is a beautiful home, and I really enjoy working with the wonderful residents. I take time to understand each person’s food and drink needs, making sure they can enjoy what they love while receiving the right nutrition. Alongside my Healthcare Homes training, caring for my own mother, who lived with dementia, has given me valuable experience and insight, helping me understand residents’ needs and support them in a thoughtful and personal way.

Danielle

Danielle Francis

Job Title: Activities Co-ordinator Joined: 2021

Working in the home feels like being part of a huge family, and I enjoy coming to work each day as we all work together so well for the residents and their families. I bring joy, smiles, and laughter to residents through a variety of activities and the entertainment program, ensuring each experience is person-centred, whether it is a group activity or simply sharing a cup of tea. My previous experience as a Cosmetic Consultant at Debenhams gave me confidence and people skills.

Lucy

Lucy Barrett

Job Title: Care Assistant Joined: 2021

I really enjoy spending time with the residents and look forward to every day I’m here, whether it’s for one shift a week or more. I care for each resident as if they were my own family, sharing laughter as well as support, and it often feels like having lots of extra grandparents to enjoy and love. Before joining Healthcare Homes, I worked as a Manager at a community shop in Somersham, where I helped run an over-60s club. Since joining the care sector, I’ve achieved my Level 2 in Adult Social Care and began my first role as a carer.

Wayne

Wayne Curtis

Job Title: Maintenance Officer Joined: 2020

I love decorating the home and being part of the great team at Uvedale Hall. I enjoy making residents happy, working closely with them and their families to create safe, welcoming spaces that reflect who they are. I was originally trained as a painter and decorator, have experience across a range of building trades, and have completed all required Healthcare Homes training to keep the home safe and well maintained.

Venetia

Venetia Rozier

Job Title: Domestic Assistant Joined: 2012

I enjoy the family feel of the home and building good relationships with the residents, while taking pride in maintaining high housekeeping standards in such a beautiful setting at Uvedale Hall. Working closely with the housekeeping team, I help keep the home warm, welcoming, and fresh, and it’s always lovely to hear residents say how pleased they are with their rooms. My previous experience working in a hair salon, supporting the team and welcoming clients, along with my passion for keeping a well cared for home, helps me bring a high standard of cleanliness and care to my role.

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