Uvedale Hall

I am writing this review to say how much care and support the manager and staff have given my dad and my family when moving into Uvedale Hall. Dad was very unsettled about moving into his room after being very independent in his bungalow, but after a lot of talking and encouragement from us all, I am pleased to say that he says he is extremely lucky to be in a nice room and everyone is so lovely and caring and he is now hopefully going to join in more activities! Thank you to all the team at Uvedale.

My mum has been a resident at Uvedale for three months. To recommend a care home to my mother would have been very distressing to her. I must say, for someone who was very worried about living in a care home, Mum has had an easy transition to Uvedale and has settled in very well. Uvedale staff have been very respectful of Mum's needs. They are always very kind and have a very happy disposition. I am very happy to have Mum stay at Uvedale. I know she is well cared for. One of the most important aspects to me, is the ability to have conversations with staff about Mum's care. They are always available and I trust them to let me know of any concerns they may have. It really feels like a home and a family.

My father once again has a twinkle in his eye! He has been much more sprightly since his stay at Uvedale. He enjoys the food, which he says is very good, but possibly I think he mostly enjoys the friendly banter with the staff. The staff, I have to say, I've always found to be wonderful and are quick to enjoy a little bit of friendly banter, which I think most importantly makes for a very happy atmosphere. It would also seem to me that the staff are very ready to go above and beyond that which is needed, more so indeed during the last few weeks with all the problems that covid, flu and all other viruses that have dominated the lives of everyone within the home. I would imagine that it has been a very trying time for all concerned. I would also like to say that I really rather enjoyed the Christmas decorations, very imaginative and attractive. A very big thank you to team Uvedale. Highly recommended.

I visit my grandmother weekly at Uvedale Hall. All the staff are wonderful and greet me with happy smiles. My grandmother's health is deteriorating, but they make sure she is comfortable and always encourage her to have a chat and join in with the activities. She is treated with so much kindness and respect, and I feel very humbled that they care so much. I am so very happy that I found such an amazing place for my grandma to live out her later years.

My mother has been very happy at Uvedale and is well looked after by the caring staff. There is a lovely atmosphere in the home and she enjoys the activities that are organised for them. The staff understand my mum's needs and all go that extra mile to help.

Our uncle was trying to manage on his own but after Covid, he became depressed and lonely. Moving him to Uvedale Hall has given him a new lease of life. The staff and management are wonderful, working hard to create a family atmosphere. The care and food are excellent. The gardens are peaceful and well kept. The bedrooms and community spaces are very well maintained. Highly recommend Uvedale Hall.

I am consistently impressed by the care, consideration and good humour with which my mother is treated by the care staff at Uvedale. I always feel that she is treated as an individual and she has told me how much she enjoys the little personal interactions that she has with them. The management staff are equally kind and thoughtful towards my mother's visitors. The pandemic has made the provision of care so much more difficult all round. I admire hugely the way in which Uvedale staff have performed in this public health crisis.

My mother has only just moved to Uvedale Hall, but already she is saying how lovely and kind the carers are and that staying there is like being on holiday! Mum is enjoying three meals a day as well as coffee and afternoon tea with regular and varied entertainment in the afternoons. She feels safe, less lonely and cared for. Myself and my family are so grateful. Thank you, Uvedale Hall!

My Mum has been a resident for the last year at Uvedale Hall and I can’t rate the Manager and staff highly enough. Mum arrived underweight and very weak unable to have a meaningful conversation. Now, Mum still has her good and bad days but the good days are far more than the bad now and her weight has improved. Thanks to Uvedale Hall's management and staff.

My dad has been at Uvedale Hall for a year now. They have just been absolutely amazing. Everyone is so kind and helpful. My dad is treated with such respect. If I have any concerns, there is always someone I can voice these to. The staff always seem to be smiling, even behind the masks. I wasn't able to visit on fathers day as I have covid, but Dad was well chuffed with a present they gave him - how thoughtful. Sums them up - really caring.

It's a very good care home. The staff are nice and friendly. My friend is happy and satisfied with the care provided by staff. I can also state that staff are professional and skilled.

Outstanding support and care given to residents and their families throughout this year and the pandemic. Good communication. Good care. I have already recommended it to friends and talked about it. Excellent decor, very good welcoming. Outstanding care, with dignity and confidentiality.

My father was a resident from Aug 2021 until April 2022 and had fantastic care. The staff went above and beyond and Dad's needs were met. The home was well-managed Dad thoroughly enjoyed his time there. In his final days, the staff and manager were there for us as well as Dad, which helped so much.

During a difficult time, we felt very comfortable because of our trust in the excellent management team. Dad was comfortable because of the high standard of care delivered by a very kind team. He particularly liked the food and enjoyed the activities. I have no hesitation recommending Uvedale Hall.

My mum seems very happy and settled.

After a spell in hospital with sepsis and cellulitis, Mum arrived at Uvedale Hall exhausted but happy to be there. The treatment she received could only be described as outstanding, the food was wonderful and Mum started to put on some much needed weight, (in a good way). Nothing was too much trouble for all the staff and carers, whoever knocked on the door would enter with a smile and a cheery greeting. I am fully confident that Mum's recovery was down to the incredible, thoughtful manner in which she was treated. I would have no hesitation in Mum staying again in the future.

Despite the recent and ongoing difficulties managing Covid and its restrictions Uvedale Hall seems to have boundless ideas, energy and plans for its residents and staff within the home to enhance and make the home truly a place to be. My father has lived a much longer life only due to their love, care and attention each and every day. When times were hard recently and many days must have been dark, the manager and her team have oozed positivity and persevered to come out with such optimism and inspiration to promote a bigger and better home. At a time when one would expect the team to slow down, breathe and realign, no, Uvedale are charging ahead with ideas and plans to renovate and refurbish. How admirable! There are few homes that can truthfully exude such genuine care and attention to detail for one another and respect for each other and all under their care. There seems to be no usual day or routine at Uvedale Hall, it’s a true place to live every minute!

Mum had Parkinson's and was deteriorating rapidly. Uvedale Hall and the team provided a safe, comfortable, professional, yet family-orientated environment for Mum. Despite the challenges of covid, both Dad and I were able to see Mum (as per rules) and the welcome from staff and the overall warmth and cleanliness of the care home was evident. I can't thank the team enough.

The staff were most helpful in facilitating my visit to my mother. The staff display a very positive attitude and were taking very good care of my mother. Everything I observed about the facility was clean and the food was of very good quality.

Mum was at Uvedale Hall for just under two years before she passed away at the home. During that time, she had excellent care. The staff were friendly and helpful. Sadly Mum returned to the home after a spell in hospital in a dreadful state, but the amazing dedication and commitments of the staff, under great management, kept her safe and comfortable until she passed away. Cannot thank or praise the staff highly enough.