Uvedale Hall

We feel she has been looked after well and all the staff are lovely.

I think the fact that my friend arranges all her visits for the mornings because she doesn't want to miss the activities speaks volumes, they are organised by a staff member full of enthusiasm, who engages the residents brilliantly.

The outstanding factor is the amazing care provided by all the staff. The facility is perfect for Mum. Her family and friends are so happy to have Mum safe and cared for. Thank you Uvedale Hall!

Mum moved permanently into Uvedale in November 2020, after a few weeks respite care. We cannot praise Uvedale highly enough, there is a wonderful family atmosphere, very caring, and lots of fun. The Manager and her team go out of their way to make residents and visitors welcome. There are delicious homemade meals, wonderful birthday cakes, teatime treats. Standards of cleanliness are excellent, the building and grounds are beautiful, lovingly maintained and so relaxing, it really is a home from home. They really get to know the residents and Mum settled in very quickly. You can visit whenever you want to. There are activities in the afternoons, craft, gentle exercise, games. Families are invited to parties which are great fun. I must also mention the standard of detail on administering medication is outstanding. If mum is struggling with one of her medications, they speak to the GP and find solutions. We feel so lucky to have found Uvedale. Thank you all very much.

Would highly recommend Uvedale Hall.

My grandma moved into Uvedale earlier this year, and I cannot fault anything. As soon as you step into the home, it’s such a warm, welcoming place, and the team are always so lovely and friendly, which made Grandma feel at ease and settle in very quickly when moving here. We recently came along to the Uvedale Christmas party, and it was so heartwarming to see all the residents take part and smile away with the team, family and friends, taking part in the raffle, singling along to Christmas songs, an amazing buffet by the lovely chef and the local pop chorus choir. I cannot recommend Uvedale Hall highly enough, as how my grandma and other residents are so truly loved and cared for by every single person in the team.

The Christmas party was an uplifting and inclusive event for residents, their families and friends, plus the staff. The singing was inspired as many knew the carols and joined in with the choir. Thank you.

I attended the Christmas Party on 15th December 23 for residents and family. We were greeted by some lovely singing, and everyone was joining in. The buffet was amazing, with beautiful home-cooked food. The manager brought her choir, and they sang carols, which went down wonderfully. All the carers were so helpful, even the ones off duty were still helping everyone. Can't thank them enough for all they do for the residents to make them feel at home.

The staff are angels.

The activities put on really do engage the residents and visitors alike and it is really heartening to see this happening. The staff interact so well with residents and their families alike and it is such a homely home where true commitment to caring is evident.

Nana enjoyed the event and we talked about it again on my last visit, she was lucky enough to win some raffle prizes! Although her health has been deteriorating, being at Uvedale has enabled her to regain some of her spark again.

Mum sadly passed away after spending her final months at Uvedale. She had a great fondness for all of the staff who looked after her with such care. She had a lovely room and it always felt very homely visiting her. We stayed with her during her final days and cannot thank the staff enough for all the support and kindness they gave to us as a family to help us through such a sad time.

I wouldn’t hesitate to recommend Uvedale Hall and its amazing staff.

Our mum moved into Uvedale Hall earlier this year following a hospital stay. Mum has many health challenges including limited sight and hearing. The care she has is second to none and she loves the food. We have been able to personalise her room and she is involved in the many activities they offer. When mum has been poorly the staff are so caring (and put up with our constant questions) - what more can you ask for.

I cannot praise highly enough the staff at Uvedale Hall. Whenever I phoned night or day, whoever picked up the phone, exactly how my dad was. The staff are obviously very experienced and knew all of the warning signs for asking for medical assistance for Dad, and ultimately to warn me in plenty of time that he was nearing the end, sadly. I was especially impressed with the emphasis praised on Uvedale Hall being dads home not the staff's or an institution.

I visited my best friend's mom who recently moved into Uvedale Hall a month or so ago and from the moment I walked in I sensed calm. There was lots of natural light and the room was big and airy so we could all chat away quite comfortably. The house was faultless - it was immaculately clean and had a lovely aroma. What was impressive is that there is such loyalty amongst the team with most, if not all, of them, having such long years of service, which was lovely to hear. The team were professional, dedicated social care experts and were totally focused on everyone who was staying there. The activity board showed you everything that was going on that week - from getting your hair cut to having a sing-song in the afternoon. It all looked amazing. Nothing appeared like an effort or too much trouble for the team, which is always a concern for families when their loved ones either go for respite care or to stay longer. I thought it was absolutely lovely.

Mum has only been in the care home for a few months. During that time, I have always found all of the staff friendly, patient and caring. They all get to know the person and their needs, health problems and difficulties. When I have contacted the home or visited, they always know who Mum is and where she is - room/lounge etc. During recent times of Covid and flu, I am assured that all residents are well looked after and in safe hands.

Despite having to cope with the stresses of Covid and flu outbreaks, the staff are always cheerful, and nothing is too much trouble. I would absolutely recommend Uvedale Hall to anyone.

Thank you, Uvedale Hall, for your unfailing support and care for mum and our family.

I am writing this review to say how much care and support the manager and staff have given my dad and my family when moving into Uvedale Hall. Dad was very unsettled about moving into his room after being very independent in his bungalow, but after a lot of talking and encouragement from us all, I am pleased to say that he says he is extremely lucky to be in a nice room and everyone is so lovely and caring and he is now hopefully going to join in more activities! Thank you to all the team at Uvedale.