
Myself and the family will be forever grateful to all the hardworking and dedicated staffJulie D(Daughter of Resident/Service User)

staff have without exception been informative, helpful and professional.Ian S(Brother of Resident/Service User)

It's a fantastic team effort from the outset: carers, nurses, kitchen staff and managementS B(Daughter-in-law of Resident/Service User)

Myself and the family will be forever grateful to all the hardworking and dedicated staffJulie D(Daughter of Resident/Service User)

staff have without exception been informative, helpful and professional.Ian S(Brother of Resident/Service User)

It's a fantastic team effort from the outset: carers, nurses, kitchen staff and managementS B(Daughter-in-law of Resident/Service User)

Alexandra Care Home provides high-quality residential, nursing, and dementia care for up to 75 residents, offering a warm and supportive environment close to Hemel Hempstead Hospital and Gadebridge Park. Its location, near public transport links, makes visiting family members convenient and stress-free.
In addition to long-term care, Alexandra also offers respite care, providing short-term stays for those needing extra support or recovery after illness or surgery. This service also gives caregivers...
Care Provided by Alexandra Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Alexandra Care Home for full pricing details and T&Cs.
Contact Alexandra Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Gina Gadek(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2004
Room Information
- Single Rooms (76)
Alexandra Care Home Reviews (84)
Alexandra Care Home has a Review Score of 9.7 (9.729) out of 10, based on 26 reviews in the last 2 years.
Over all time Alexandra Care Home has 84 reviews.
Both in her brightest hour and in her darkest hours of pallative care, my wife has been cared for so kindly and considerately by Alexandra Care Home. If a hospital offer you a transfer to Alexandra, take it like a shot. The rooms are large, bright and airy. The staff are outstanding and the meals are so good. My wife was on the nursing floor and I have to say that she was nursed brillinatly and that I , as her carer, was also cared for.
Thank you, Paul, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Alexandra Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
I am well happy with the care my mum has been getting at Alexandra Care and it is nice to know she is in safe hands as my mum is now 100 years old.
Thank you so much for your positive feedback, we strive to provide the best customer service and we're pleased to hear that we continue to succeed.
The home is clean and well maintained.
Thank you so much for your positive feedback, we strive to provide the best customer service and we're pleased to hear that we continue to succeed.
I am very happy with the way the care home is run. Whenever I visit my sister, there is always some activity going on and all residents are invited to join in. The rooms are always clean and tidy. Everyone who works there are friendly and always answer any questions we have. My sister is so happy there.
Thank you for the kind words you expressed to all teams. It is an absolute pleasure taking care of your sister and getting to know you.
I was very happy that my wife was accepted by Alexandra Care Home to provide care. The carers all deliver very good services and manage challenging behaviour while respecting dignity. Residents are encouraged to participate in activities. The building is very well maintained and is always clean. Security is also well managed. The manager and administration are very helpful and keep me informed about how my wife is doing.
Kindest Regards
Gina
The staff are all very helpful and dedicated which leads to a friendly environment. Even though the residents are suffering with dementia and the like, the staff bring warmth and fun when they do activities bringing out the best in the residents to interact.
If I have a concern I feel able to say what this is. I think the staff make every effort to make my sister feel at home. I have peace of mind knowing she is in good hands. I am grateful that the staff have the knowledge to help my sister to enjoy, as much as she is able, her new home.
Thank you so much for your positive feedback, we strive to provide the best customer service and we're pleased to hear that we succeeded.
Kind Regards
Very satisfied with all the care, appearance, facilities and my husband's wellbeing. My father was in this home in 2019-2020, again, he was well cared for, but this home is in much better management and the facilities and especially the decor, has much improved.
Thank you for the kind words you expressed to all teams. It is an absolute pleasure taking care of your husband and getting to know you. Kindest Regards
I have found the care and the staff very caring and my husband is in a much better and happier condition than he was. If he is poorly, they pick up on his condition and react very quickly. I'm very pleased and satisfied with his care.
Thank you so much for your positive feedback, we strive to provide the best customer service and we're pleased to hear that we succeeded.
My mother was there for her last 8 years. I never had cause for concern for her welfare. The staff were always friendly & helpful. I was kept informed of anything that happened to her. The home in general and her own room were always clean and in good order.
Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your Mum and getting to know you. We wish you all well for the future. Kindest Regards
Although a short palliative/end of life stay, we as a family cannot fault the level of care our mum received. All of the staff were extremely caring and friendly towards family and friends and when the time came, were compassionate and respectful. We would highly recommend this care home xx
Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your Mum and getting to know you all. We wish you all well for the future.
The care & dignity my dad was given was outstanding. Also me & family were looked after so well. I can't thank your staff enough even though my dads stay was short. Your staff are an absolute credit to your home. Thank you all so much for all the love & support.
Thank you so much for your positive feedback. We appreciate your kind words and are so happy that you had a good experience with us. We strive to provide the best customer service and we're pleased to hear that we succeeded.
It was lovely to see how much effort was given by staff when communicating with mum. Even on the days that mum found it difficult to respond they never gave up communications between staff and family was open and honest. Great to see. Mum deteriorated quickly and in her final few days staff showed empathy, respect and understanding. We were allowed to stay with mum in her final hours and staff were compassionate and very kind to us. It is a wonderful competent staff team. Thank you to everyone that looked after mum so efficiently.
Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your Mum and getting to know you all. We wish you all well for the future.
On arrival, the staff were always very friendly and welcoming, knew our names, and were always able to update us on how he had been since the previous day's visit. When he finally passed, everyone was sympathetic and kind.
Thank you all - carers and administrators - for looking after Dad in his final days, for caring, and for making him comfortable and dignified.
Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a good experience with us. We strive to provide the best customer service and we're pleased to hear that we succeeded.
All staff went above and beyond to provide my nan with exceptional care. Very kind and compassionate with family and other needs that needed to be met, never too much trouble to contact anyone. Rooms and facilities were always clean and well kept! From careers to management and administration I can't thank you enough for the care you gave my nan, especially in her final days!
Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your relative and getting to know you all. We wish you all well for the future.
The staff are very welcoming. My mam is dressed and clean and her room is tidy. Carers look after the patients all the time.
The staff are always welcoming and greet you with a smile regardless of how busy they are. Key staff are aware of all issues related to the personal care of the individual concerned, for us, this is important that they care enough to know what is important.
Very pleased with the care and attention my mother receives at Alexandra Care Home, the staff are very professional supportive and caring. All the staff from management, care staff and cleaners are extremely helpful.
Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your dad and getting to know you all. We wish you all well for the future.
The welcoming smile from each and every member of staff, the "Hello, how are you?". Always being kept informed of every detail. Arranging video calls when we were unable to visit during Covid restrictions. Being sent photos of activities mum was taking part in and seeing her smiling. It all gave us confidence that she was being truly cared for at the highest level.
The care and compassion that was shown to me and my family when Mum passed away at the weekend was beautiful. Thank you so much.
You are all amazing people who work extremely hard.
Thank you for making the last few years of my mum's life comfortable and happy.
Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service and we're pleased to hear that we succeeded.
The staff were so kind to my dad right up to his passing. My sisters and I were very grateful that Dad was so well supported, respected and cared for during his time at Alexandra House and the head nurse on the Dementia and Nursing Care floor was absolutely lovely, compassionate and efficient in her role. Thank you to everyone who looked after Dad, you were great!
Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your dad and getting to know you all. We wish you all well for the future.
The care for my dad was wonderful from everyone in the home. Such a lovely feeling to know after each visit I could go home knowing he was being so well looked after by them all. Thank you for everything you have done.
Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service and we're pleased to hear that we succeeded.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 August 2022Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
There are no upcoming events for Alexandra Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Accreditations
There are no accreditations posted yet for Alexandra Care Home.
Meet the Team (4)

“We are a strong team, and our priority is the resident’s happiness and peace of mind. Families really like the stability of the team with plenty of long-term, enthusiastic and warm staff to greet them.”

She has professional qualification in Level 2 & 3 in Care.
Level 2 in Business Admin and completed train the trainer in phlebotomist, housekeeping, dementia.
Julie believes that to be good in her role she needs to be a good communicator and build relationships.
Her favourite part of her working day is not knowing what challenges face her and how sheI will resolve them, and reassuring families if distressed.
Outside of work Julie enjoy arts and crafts and reading. I am very family orientated so family time is very important to me, it is a big part of her life.
When asked 'what do you enjoy about working at Alexander she said 'I feel part of an excellent team and feel we all work well together and help each other problem-solve.'

She feels you need to be competent, hard-working, have good communication skills and first aid training to be good in her role.
The favourite part of her working day is making the residents feel happy and comfortable after I’ve done my job.
Her biggest career highlight to date is when the families appreciate the hard work Nurses and the carers are doing.
Outside of work Renata enjoys shopping, coffee with my friends, family programs or just relaxing alone and writing.
The thing she most looks forward to is is working with my team in my unit and other units, we are all such a happy team!

I believe my ability to take initiative and being observant makes me good at my job. I enjoy spending time with residents from diverse backgrounds and cultures. I believe I enrich their lives by making their stay more comfortable and enjoyable. In addition, I consider myself an approachable and reasonable person.
Frequently Asked Questions about Alexandra Care Home
What types of Care is Alexandra Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Alexandra Care Home have?
There are 76 Single Rooms.
What are the Facilities & Services at Alexandra Care Home?
Own Furniture if required, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Alexandra Care Home to the centre of Hemel Hempstead?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alexandra Care Home to verify any information. View our terms and conditions. Alexandra Care Home has an Enhanced Service -more info.