Alexandra Care Home

46 Alexandra Road, Hemel Hempstead HP2 5BP
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9.7 78 Reviews
  • Alexandra Care Home, Hemel Hempstead
Alexandra Care Home provides high-quality residential, nursing, and dementia care for up to 75 residents, offering a warm and supportive environment close to Hemel Hempstead Hospital and Gadebridge Park. Its location, near public transport links, makes visiting family members convenient and stress-free.

In addition to long-term care, Alexandra also offers respite care, providing short-term stays for those needing extra support or recovery after illness or surgery. This service also gives caregivers a well-earned break, knowing their loved ones are in safe and caring hands.

The home features a lovely garden with colourful flower beds and a peaceful patio area, perfect for spending time with friends and family. In addition to the beautiful outdoor spaces, there are plenty of communal areas where residents can participate in both group and one-to-one activities, ensuring a vibrant and engaging lifestyle.

Dining at Alexandra is a highlight, with the chef and catering team creating nutritious and delicious meals from fresh, seasonal ingredients. A variety of meal choices are available daily, with all special dietary needs catered for.

Call today to speak with one of their care solutions advisors, or book a visit to Alexandra and discover how they can support you.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1575
  • Self-Funded Nursing Care: from £1575
  • Self-Funded Nursing Dementia Care: from £1575

These prices are only a guideline, please contact Alexandra Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Gina Gadek (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2004

Room Information

  • Single Rooms (76)

Alexandra Care Home Reviews (78)

9.7

Alexandra Care Home has a Review Score of 9.7 (9.726) out of 10, based on 34 reviews in the last 2 years.
Over all time Alexandra Care Home has 78 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Alexandra Care Home
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Review from D J (Wife of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with all the care, appearance, facilities and my husband's wellbeing. My father was in this home in 2019-2020, again, he was well cared for, but this home is in much better management and the facilities and especially the decor, has much improved.
Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It is an absolute pleasure taking care of your husband and getting to know you. Kindest Regards

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Review from Pauline S (Wife of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the care and the staff very caring and my husband is in a much better and happier condition than he was. If he is poorly, they pick up on his condition and react very quickly. I'm very pleased and satisfied with his care.
Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you so much for your positive feedback, we strive to provide the best customer service and we're pleased to hear that we succeeded.

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Review from Peter M (Son of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was there for her last 8 years. I never had cause for concern for her welfare. The staff were always friendly & helpful. I was kept informed of anything that happened to her. The home in general and her own room were always clean and in good order.
Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your Mum and getting to know you. We wish you all well for the future. Kindest Regards

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Review from Mel S (Daughter of Resident) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although a short palliative/end of life stay, we as a family cannot fault the level of care our mum received. All of the staff were extremely caring and friendly towards family and friends and when the time came, were compassionate and respectful. We would highly recommend this care home xx
Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your Mum and getting to know you all. We wish you all well for the future.

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Review from Lisa D (Daughter of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care & dignity my dad was given was outstanding. Also me & family were looked after so well. I can't thank your staff enough even though my dads stay was short. Your staff are an absolute credit to your home. Thank you all so much for all the love & support.
Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you so much for your positive feedback. We appreciate your kind words and are so happy that you had a good experience with us. We strive to provide the best customer service and we're pleased to hear that we succeeded.

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Review from Pauline H (Daughter of Resident) published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was lovely to see how much effort was given by staff when communicating with mum. Even on the days that mum found it difficult to respond they never gave up communications between staff and family was open and honest. Great to see. Mum deteriorated quickly and in her final few days staff showed empathy,
respect and understanding. We were allowed to stay with mum in her final hours and staff were compassionate and very kind to us. It is a wonderful competent staff team. Thank you to everyone that looked after mum so efficiently.
Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your Mum and getting to know you all. We wish you all well for the future.

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Review from Malcolm H (Son of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was admitted to Alexandra Care Home in late January 2025, suffering from advanced dementia and inoperable cancer. I was very pleased with the standard of care provided to him; the team were compassionate, professional and patient. His room and en-suite were always spotlessly clean, and the staff
were very attentive. Although he couldn't partake, there were activities for the residents every day, but for the most part he was allowed to remain in his room whenever he wanted to.
On arrival, the staff were always very friendly and welcoming, knew our names, and were always able to update us on how he had been since the previous day's visit. When he finally passed, everyone was sympathetic and kind.
Thank you all - carers and administrators - for looking after Dad in his final days, for caring, and for making him comfortable and dignified.
Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a good experience with us. We strive to provide the best customer service and we're pleased to hear that we succeeded.

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Review from Ashleigh J (Granddaughter of Resident) published on 18 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff went above and beyond to provide my nan with exceptional care. Very kind and compassionate with family and other needs that needed to be met, never too much trouble to contact anyone. Rooms and facilities were always clean and well kept! From careers to management and administration I can't
thank you enough for the care you gave my nan, especially in her final days!
Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your relative and getting to know you all. We wish you all well for the future.

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Review from K E (Relative of Resident) published on 7 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always welcoming and greet you with a smile regardless of how busy they are. Key staff are aware of all issues related to the personal care of the individual concerned, for us, this is important that they care enough to know what is important.
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Review from Grete T (Daughter of Resident) published on 7 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very welcoming. My mam is dressed and clean and her room is tidy. Carers look after the patients all the time.
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Review from Dawn G (Daughter of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with the care and attention my mother receives at Alexandra Care Home, the staff are very professional supportive and caring. All the staff from management, care staff and cleaners are extremely helpful.
Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your dad and getting to know you all. We wish you all well for the future.

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Review from Jackie P (Daughter of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to take the time to say a massive thank you to all the wonderful staff at Alexandra Care Home for the fantastic care you gave to my mum during her stay with you. It was first class.
The welcoming smile from each and every member of staff, the "Hello, how are you?". Always being kept
informed of every detail. Arranging video calls when we were unable to visit during Covid restrictions. Being sent photos of activities mum was taking part in and seeing her smiling. It all gave us confidence that she was being truly cared for at the highest level.
The care and compassion that was shown to me and my family when Mum passed away at the weekend was beautiful. Thank you so much.
You are all amazing people who work extremely hard.
Thank you for making the last few years of my mum's life comfortable and happy.
Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service and we're pleased to hear that we succeeded.

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Review from M C (Daughter of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff were so kind to my dad right up to his passing. My sisters and I were very grateful that Dad was so well supported, respected and cared for during his time at Alexandra House and the head nurse on the Dementia and Nursing Care floor was absolutely lovely, compassionate and efficient in her
role. Thank you to everyone who looked after Dad, you were great!
Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your dad and getting to know you all. We wish you all well for the future.

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Review from Julie P (Daughter of Resident) published on 25 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care for my dad was wonderful from everyone in the home. Such a lovely feeling to know after each visit I could go home knowing he was being so well looked after by them all. Thank you for everything you have done.
Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service and we're pleased to hear that we succeeded.

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Review from Louise L (Daughter of Resident) published on 19 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was allocated Alexandra Care Home for respite care after being in Watford General Hospital for 6 weeks.
The team in the Dementia and Nursing care floor were amazing!
The nurse is a true star and amazing so kind, caring and approachable. Her team are an absolute credit! They all treated my Dad
with the utmost kindness and respect!
I would highly recommend to any family who are looking for a care home for their relative they truly look after their residents with such a high level of care and compassion.
Thank you to all at Alexandra Care Home! You really are an amazing team!
Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service and we're pleased to hear that we succeeded.

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Review from Carol W (Daughter of Resident) published on 12 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of the home since 2019. Suffering from heart failure. Then in 2022 after a hospital stay, she returned bedbound.
All of the staff looked after her with such kindness, caring, compassion and competence.
And all with a smile. Which is amazing considering the challenges
they are faced with every day.
They have also been very supportive of me, which has been so comforting in upsetting times.
The home-cooked meals have been excellent, and her room and clothing kept nice and clean.
The administrative staff have also been very caring and helpful and always willing to listen and give a kind word.
It may not be the poshest of homes, but when it comes to caring for your loved ones, you will find none better.
Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your dad and getting to know you all. We wish you all well for the future.

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Review from M G (Wife of Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has lived on the nursing dementia unit for several months, where I am able to visit him each day. He is very well cared for and is always clean and well-dressed. The staff are courteous and kind and work extremely hard. He enjoys his food and the daily activities.
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Review from A J (Friend of Resident) published on 25 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Due to the condition of my friend activities were not really rateable, the same with food as it needed to be blended. The staff are always courteous and friendly. Sometimes difficult to get updated on medical and medicine side of things as it needed the nursing staff who were very busy. Overall, a kind
and caring experience.
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Review from Diane M (Wife of Resident) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the experience we have had so far at Alexandra Care Home. The staff are amazing, everyone works so hard to make sure my husband is well cared for and as comfortable as possible.
Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service and we're glad to hear that we succeeded.

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Review from Julie D (Daughter of Resident) published on 3 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was in Alexandra Care Home from June 2020 until June 2024 on Jasmine. He was really well cared for during this time and I would like to thank everyone at the home for their dedication, care and compassion for Dad. As he could no longer be cared for at home, it was always a great comfort to know
he was being looked after very well in his last years. Myself and the family will be forever grateful to all the hardworking and dedicated staff at Alexandra Care Home.
Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your dad and getting to know you all. We wish you all well for the future.

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Current Review Score: 9.7 (9.726)

Overview of Review Score

The Review Score of 9.7 (9.726) out of 10 for Alexandra Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.726 for Alexandra Care Home is calculated as follows: ( (290 Excellents x 5) + (95 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 391 Ratings = 4.726
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Alexandra Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Aug 2022

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 13 Sep 2025

We provide permanent and respite accommodation for individuals with nursing, respite, palliative, and nursing dementia needs. Our services include toilet and basin en-suite facility rooms. Additionally, we offer privately funded, local authority, and NHS-funded placements.

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Awards / Recognitions (9)

Meet the Team (4)

Gina

Gina Gadek

Job Title: Home Manager

“We are a strong team and our priority is the resident’s happiness and peace of mind. Families really like the stability of the team with plenty of long-term enthusiastic and warm staff to greet them.”

Julie

Julie Webb

Job Title: Administrator Joined: 2012

Julie started working at Alexander Care Home in 2012 previously working in various roles in care. She started in domestic, moved onto carer and senior carer, team leader and finally offered the role of the administrator in 2003.
She has professional qualification in Level 2 & 3 in Care.
Level 2 in Business Admin and completed train the trainer in phlebotomist, housekeeping, dementia.
Julie believes that to be good in her role she needs to be a good communicator and build relationships.
Her favourite part of her working day is not knowing what challenges face her and how sheI will resolve them, and reassuring families if distressed.
Outside of work Julie enjoy arts and crafts and reading. I am very family orientated so family time is very important to me, it is a big part of her life.
When asked 'what do you enjoy about working at Alexander she said 'I feel part of an excellent team and feel we all work well together and help each other problem-solve.'

Renata

Renata Szegedi

Job Title: Clinical Lead Nurse Joined: 2012

Renata has worked at Alexander since 2012. Previously Renata worked as a RGN.
She feels you need to be competent, hard-working, have good communication skills and first aid training to be good in her role.
The favourite part of her working day is making the residents feel happy and comfortable after I’ve done my job.
Her biggest career highlight to date is when the families appreciate the hard work Nurses and the carers are doing.
Outside of work Renata enjoys shopping, coffee with my friends, family programs or just relaxing alone and writing.
The thing she most looks forward to is is working with my team in my unit and other units, we are all such a happy team!

Dini

Dini Lukose

Job Title: Advanced Care Pratictioner

I believe my ability to take initiative and being observant makes me good at my job. I enjoy spending time with residents from diverse backgrounds and cultures. I believe I enrich their lives by making their stay more comfortable and enjoyable. In addition, I consider myself an approachable and reasonable person.

Frequently Asked Questions about Alexandra Care Home

What types of Care is Alexandra Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Alexandra Care Home have?

There are 76 Single Rooms.

What are the Facilities & Services at Alexandra Care Home?

Own Furniture if required, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Alexandra Care Home to the centre of Hemel Hempstead?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alexandra Care Home to verify any information. View our terms and conditions. Alexandra Care Home has an Enhanced Service - more info.