Alexandra Care Home

46 Alexandra Road, Hemel Hempstead HP2 5BP
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9.7 84 Reviews
  • Alexandra Care Home, Hemel Hempstead
Alexandra Care Home provides high-quality residential, nursing, and dementia care for up to 75 residents, offering a warm and supportive environment close to Hemel Hempstead Hospital and Gadebridge Park. Its location, near public transport links, makes visiting family members convenient and stress-free.

In addition to long-term care, Alexandra also offers respite care, providing short-term stays for those needing extra support or recovery after illness or surgery. This service also gives caregivers a well-earned break, knowing their loved ones are in safe and caring hands.

The home features a lovely garden with colourful flower beds and a peaceful patio area, perfect for spending time with friends and family. In addition to the beautiful outdoor spaces, there are plenty of communal areas where residents can participate in both group and one-to-one activities, ensuring a vibrant and engaging lifestyle.

Dining at Alexandra is a highlight, with the chef and catering team creating nutritious and delicious meals from fresh, seasonal ingredients. A variety of meal choices are available daily, with all special dietary needs catered for.

Call today to speak with one of their care solutions advisors, or book a visit to Alexandra and discover how they can support you.

Care Provided by Alexandra Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Residential Dementia Care: from £1450
  • Self-Funded Nursing Care: from £1450
  • Self-Funded Nursing Dementia Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Nursing Care: from £1500
  • RESPITE Self-Funded Nursing Dementia Care: from £1500
The price(s) shown are provided by the care home. Contact Alexandra Care Home for full pricing details and T&Cs.

Contact Alexandra Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Alexandra Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Gina Gadek (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2004

Room Information

  • Single Rooms (76)
9.7

Alexandra Care Home has a Review Score of 9.7 (9.729) out of 10, based on 26 reviews in the last 2 years.
Over all time Alexandra Care Home has 84 reviews.

Overall Experience
  • 56
  • 26
  • 1
  • 0
  • 1
Date Published
  • 84
  • 4
  • 8
  • 26
  • 58
Reviewer Connection to Alexandra Care Home
  • 29
  • 17
  • 11
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 84, showing 81-84
Review from Sharon P (Daughter of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum moved into Alexandra Care Home in January 2018. She lives in the dementia care unit on the first floor. So far we have found it to be a well-run home and our family has always been made to feel welcome. Mum gets involved in all the afternoon activities most days which she enjoys and it provides
her with some stimulation. During the nice weather the residents who are able to have been taken to the garden which is a nice change of scenery for them.


The only minor negative is that despite clothing, slippers and shoes being labelled, they seem to go missing.

Reply from Ronnie Cavanagh, Marketing at Alexandra Care HomeThank you, Sharon, for your comments about your recent experience at Alexandra Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. Glad to hear about the range of acitivites provided at Alexandra Care Home.
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Review from Margaret S (Daughter of Resident) published on 23 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has only moved to the care home in the last few days but from what we've seen in those few days we've been very happy with. We feel things couldn't be better. The staff have all been very friendly and helpful and also very caring and respectful to mum.
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Review from Pauline L (Daughter-in-law of Resident) published on 18 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visited this home for my Mother in law's future care. The Manager was happy to show us around. He greeted both staff and residents along the way and knew them all by name. They certainly knew him too. He showed a genuine interest in both staff and residents. It was a very hot day and he checked
that residents were drinking plenty of water. The Home is very clean, without a doubt the cleanest we have seen. The Home is appropriately decorated with nice touches. The tables were set for dinner in the dining room with wine glasses and serviettes. There is a cinema room with pictures of well-known actors displayed on the walls and a games room. The bedrooms were clean, nicely furnished and decorated to create a very homely atmosphere. Residents we met appeared to be relaxed and happy. This home had a good 'feel' about it and a relaxed atmosphere. I felt this was a happy 'home' where residents were cared for with great dignity. My mother would be in safe hands here.
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Review from Jean H (Daughter of Resident) published on 10 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has only been at the home for a few days so far, but already there is a marked difference in her general behaviour. The staff seem very caring and have plenty of time for her. She has a nice homely room and the general atmosphere of the home is one of a big family. I can honestly say that
I am very happy for mum to be looked after in such a lovely home. Mum is more animated and is eating well now.
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Current Review Score: 9.7 (9.729)

Overview of Review Score

The Review Score of 9.7 (9.729) out of 10 for Alexandra Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.729 for Alexandra Care Home is calculated as follows: ( (224 Excellents x 5) + (69 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 299 Ratings = 4.729
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Alexandra Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Aug 2022

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

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Meet the Team (4)

Gina

Gina Gadek

Job Title: Home Manager

“We are a strong team and our priority is the resident’s happiness and peace of mind. Families really like the stability of the team with plenty of long-term enthusiastic and warm staff to greet them.”

Julie

Julie Webb

Job Title: Administrator Joined: 2012

Julie started working at Alexander Care Home in 2012 previously working in various roles in care. She started in domestic, moved onto carer and senior carer, team leader and finally offered the role of the administrator in 2003.
She has professional qualification in Level 2 & 3 in Care.
Level 2 in Business Admin and completed train the trainer in phlebotomist, housekeeping, dementia.
Julie believes that to be good in her role she needs to be a good communicator and build relationships.
Her favourite part of her working day is not knowing what challenges face her and how sheI will resolve them, and reassuring families if distressed.
Outside of work Julie enjoy arts and crafts and reading. I am very family orientated so family time is very important to me, it is a big part of her life.
When asked 'what do you enjoy about working at Alexander she said 'I feel part of an excellent team and feel we all work well together and help each other problem-solve.'

Renata

Renata Szegedi

Job Title: Clinical Lead Nurse Joined: 2012

Renata has worked at Alexander since 2012. Previously Renata worked as a RGN.
She feels you need to be competent, hard-working, have good communication skills and first aid training to be good in her role.
The favourite part of her working day is making the residents feel happy and comfortable after I’ve done my job.
Her biggest career highlight to date is when the families appreciate the hard work Nurses and the carers are doing.
Outside of work Renata enjoys shopping, coffee with my friends, family programs or just relaxing alone and writing.
The thing she most looks forward to is is working with my team in my unit and other units, we are all such a happy team!

Dini

Dini Lukose

Job Title: Advanced Care Pratictioner

I believe my ability to take initiative and being observant makes me good at my job. I enjoy spending time with residents from diverse backgrounds and cultures. I believe I enrich their lives by making their stay more comfortable and enjoyable. In addition, I consider myself an approachable and reasonable person.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alexandra Care Home to verify any information. View our terms and conditions. Alexandra Care Home has an Enhanced Service - more info.