
Myself and the family will be forever grateful to all the hardworking and dedicated staffJulie D(Daughter of Resident/Service User)

staff have without exception been informative, helpful and professional.Ian S(Brother of Resident/Service User)

It's a fantastic team effort from the outset: carers, nurses, kitchen staff and managementS B(Daughter-in-law of Resident/Service User)

Myself and the family will be forever grateful to all the hardworking and dedicated staffJulie D(Daughter of Resident/Service User)

staff have without exception been informative, helpful and professional.Ian S(Brother of Resident/Service User)

It's a fantastic team effort from the outset: carers, nurses, kitchen staff and managementS B(Daughter-in-law of Resident/Service User)

Alexandra Care Home provides high-quality residential, nursing, and dementia care for up to 75 residents, offering a warm and supportive environment close to Hemel Hempstead Hospital and Gadebridge Park. Its location, near public transport links, makes visiting family members convenient and stress-free.
In addition to long-term care, Alexandra also offers respite care, providing short-term stays for those needing extra support or recovery after illness or surgery. This service also gives caregivers...
Care Provided by Alexandra Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Alexandra Care Home for full pricing details and T&Cs.
Contact Alexandra Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Gina Gadek(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2004
Room Information
- Single Rooms (76)
Alexandra Care Home Reviews (84)
Alexandra Care Home has a Review Score of 9.7 (9.729) out of 10, based on 26 reviews in the last 2 years.
Over all time Alexandra Care Home has 84 reviews.
The team in the Dementia and Nursing care floor were amazing!
The nurse is a true star and amazing so kind, caring and approachable. Her team are an absolute credit! They all treated my Dad with the utmost kindness and respect!
I would highly recommend to any family who are looking for a care home for their relative they truly look after their residents with such a high level of care and compassion.
Thank you to all at Alexandra Care Home! You really are an amazing team!
Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service and we're pleased to hear that we succeeded.
All of the staff looked after her with such kindness, caring, compassion and competence.
And all with a smile. Which is amazing considering the challenges they are faced with every day.
They have also been very supportive of me, which has been so comforting in upsetting times.
The home-cooked meals have been excellent, and her room and clothing kept nice and clean.
The administrative staff have also been very caring and helpful and always willing to listen and give a kind word.
It may not be the poshest of homes, but when it comes to caring for your loved ones, you will find none better.
Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your dad and getting to know you all. We wish you all well for the future.
My husband has lived on the nursing dementia unit for several months, where I am able to visit him each day. He is very well cared for and is always clean and well-dressed. The staff are courteous and kind and work extremely hard. He enjoys his food and the daily activities.
Due to the condition of my friend activities were not really rateable, the same with food as it needed to be blended. The staff are always courteous and friendly. Sometimes difficult to get updated on medical and medicine side of things as it needed the nursing staff who were very busy. Overall, a kind and caring experience.
We are very happy with the experience we have had so far at Alexandra Care Home. The staff are amazing, everyone works so hard to make sure my husband is well cared for and as comfortable as possible.
Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service and we're glad to hear that we succeeded.
My dad was in Alexandra Care Home from June 2020 until June 2024 on Jasmine. He was really well cared for during this time and I would like to thank everyone at the home for their dedication, care and compassion for Dad. As he could no longer be cared for at home, it was always a great comfort to know he was being looked after very well in his last years. Myself and the family will be forever grateful to all the hardworking and dedicated staff at Alexandra Care Home.
Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your dad and getting to know you all. We wish you all well for the future.
We have a new hairdresser, she is nice too. Management sort out any problems that may occur. Also the dinners/lunches are great.
When Dad moved into Alexandra we were worried how he would settle, but right from the word go he was made to feel welcome - part of a family - and I know he enjoyed his time with you and the way his finals days were made, the extra care and attention to Dad and us, as his family, was fantastic.
Thank you for taking such great care of Dad.
Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your dad and getting to know you all. We wish you all well for the future.
My father moved to Alexandra Care Home from hospital after treatment. We had no previous experience of care homes. His care has been so good, and he is so settled, we have decided to not move him to a home nearer us, but to travel further for visits so he can stay.
Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Kindest regards from all staff at Alexandra Care Home.
We found the staff to be caring, thoughtful and positive when looking after my husband. He was treated with respect and dignity and we appreciated their care for him at a time when we were no longer able to.
Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Kindest regards from all staff at Alexandra Care Home.
I have found the staff to be caring and dedicated. They keep my partner well-fed and clean and still have time to chat with her. The management though busy is very approachable and informative.
Kindest regards from all staff at Alexandra Care Home.
My sister was transferred to Alexandra Care Home from the hospital. The contrast between the two environments is striking. The care home environment and staff have without exception been informative, helpful and professional. I feel very comfortable having my sister in their care. Whilst this is always a difficult time the home has made the transition as seamless as it could have been.
Kindest regards from all staff at Alexandra Care Home.
My friend, an elderly lady, has been in this home for about 3 years. I visit as often as I can. On each visit, she seems very happy, and nicely dressed and has never said anything bad about the home. All staff that I have met are very helpful and friendly. Many thanks to you all.
Kindest Regards from all staff at Alexandra Care Home.
Thank you for taking care of my dad in his last couple of weeks. I had peace of mind knowing you took great care of him. The care home was lovely, as were the staff when he was in his last days. Not only did they look after him, they looked after us.
Kindest Regards from all staff at Alexandra Care Home.
My husband's mother got transferred to Alexandra Care Home from hospital yesterday. We couldn't have had a better experience. Everyone was so welcoming, helpful, kind and considerate. My mother-in-law looked as settled, calm, content as she had done in weeks - it was such a relief to know she's safe and well cared for. It's a fantastic team effort from the outset: carers, nurses, kitchen staff and management - everyone listened to understand her needs and were very responsive. We feel very reassured and grateful. Thank you so much.
Kindest regards from all staff at Alexandra Care Home.
At the end of May 2023, my 83 year old mother who suffered from advanced Parkinson's disease was taken in hospital. She was discharged from hospital to Alexandra Care Home towards the end of June 2023. Whilst a resident at Alexandra Care Home, my mother received excellent care from all the staff there, who ensured that all her needs were met as well as making sure she was kept safe and comfortable. Sadly, my mother's condition deteriorated over the next couple of months, and she passed away whilst at the care home in the middle of August 2023. As my mother's condition worsened, the staff continued to ensure that she was cared for and treated with dignity right up until the end.
Kindest Regards from All Staff at Alexandra Care Home.
As Jehovah’s Witnesses, we regularly visit different care homes to meet with friends who have an interest in chatting about the Bible. We experienced a lovely welcome from the manager and staff, who are always very professional. The carers are happy to help and always smiling. We’ve been so impressed with Alexandra Care Home. Thank you for your hospitality and kindness!
Kind regards from all.
Thank you for taking very good care of Nan in her last weeks.
Kindest Regards from all staff at Alexandra Care Home
When Mum went to the unit the staff were so kind and Mum was made so welcome. Activities displayed such kindness and Mum enjoyed all activities.
Nothing was too much trouble for the entire team. Mum enjoyed her stay at Alexandra Care Home. We were made to feel like family, very welcoming.
Kindest Regards
All staff at Alexandra Care Home
Since my mother had left hospital and come to the care home, she has become a brighter person and very happy with the surroundings and care she is receiving. She seems to sleep better and feels safe and not lonely. She is very happy with mixing with other residents in the lounges. All in all, seems a new life for her.
We are always pleased to hear such positive feedback about our home and the team who work there. Thank you for your wonderful five-star review for Alexandra Care Home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 August 2022Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
There are no upcoming events for Alexandra Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Accreditations
There are no accreditations posted yet for Alexandra Care Home.
Meet the Team (4)

“We are a strong team, and our priority is the resident’s happiness and peace of mind. Families really like the stability of the team with plenty of long-term, enthusiastic and warm staff to greet them.”

She has professional qualification in Level 2 & 3 in Care.
Level 2 in Business Admin and completed train the trainer in phlebotomist, housekeeping, dementia.
Julie believes that to be good in her role she needs to be a good communicator and build relationships.
Her favourite part of her working day is not knowing what challenges face her and how sheI will resolve them, and reassuring families if distressed.
Outside of work Julie enjoy arts and crafts and reading. I am very family orientated so family time is very important to me, it is a big part of her life.
When asked 'what do you enjoy about working at Alexander she said 'I feel part of an excellent team and feel we all work well together and help each other problem-solve.'

She feels you need to be competent, hard-working, have good communication skills and first aid training to be good in her role.
The favourite part of her working day is making the residents feel happy and comfortable after I’ve done my job.
Her biggest career highlight to date is when the families appreciate the hard work Nurses and the carers are doing.
Outside of work Renata enjoys shopping, coffee with my friends, family programs or just relaxing alone and writing.
The thing she most looks forward to is is working with my team in my unit and other units, we are all such a happy team!

I believe my ability to take initiative and being observant makes me good at my job. I enjoy spending time with residents from diverse backgrounds and cultures. I believe I enrich their lives by making their stay more comfortable and enjoyable. In addition, I consider myself an approachable and reasonable person.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alexandra Care Home to verify any information. View our terms and conditions. Alexandra Care Home has an Enhanced Service -more info.