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Alexandra Care Home

46 Alexandra Road, Hemel Hempstead, Hertfordshire HP2 5BP
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Myself and the family will be forever grateful to all the hardworking and dedicated staffJulie D(Daughter of Resident/Service User)
Alexandra Care Home, Hemel Hempstead
staff have without exception been informative, helpful and professional.Ian S(Brother of Resident/Service User)
Alexandra Care Home, Hemel Hempstead
It's a fantastic team effort from the outset: carers, nurses, kitchen staff and managementS B(Daughter-in-law of Resident/Service User)
Alexandra Care Home, Hemel Hempstead

Alexandra Care Home provides high-quality residential, nursing, and dementia care for up to 75 residents, offering a warm and supportive environment close to Hemel Hempstead Hospital and Gadebridge Park. Its location, near public transport links, makes visiting family members convenient and stress-free.

In addition to long-term care, Alexandra also offers respite care, providing short-term stays for those needing extra support or recovery after illness or surgery. This service also gives caregivers...  

Care Provided by Alexandra Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450From £1,500
Residential Dementia CareFrom £1,450From £1,500
Nursing CareFrom £1,450From £1,500
Nursing Dementia CareFrom £1,450From £1,500

Contact Alexandra Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Gina Gadek(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2004

Room Information

  • Single Rooms (76)

Alexandra Care Home Reviews (84)

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9.7

Alexandra Care Home has a Review Score of 9.7 (9.729) out of 10, based on 26 reviews in the last 2 years. Over all time Alexandra Care Home has 84 reviews.

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Showing 84 reviews matching selected criteria
Review from Louise L (Daughter of Resident) published on 19 December 2024 Submitted via Website
Overall Experience
Dad was allocated Alexandra Care Home for respite care after being in Watford General Hospital for 6 weeks.
The team in the Dementia and Nursing care floor were amazing!
The nurse is a true star and amazing so kind, caring and approachable. Her team are an absolute credit! They all treated my Dad with the utmost kindness and respect!
I would highly recommend to any family who are looking for a care home for their relative they truly look after their residents with such a high level of care and compassion.

Thank you to all at Alexandra Care Home! You really are an amazing team!

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service and we're pleased to hear that we succeeded.

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Review from Carol W (Daughter of Resident) published on 12 December 2024 Submitted via Website
Overall Experience
My mother has been a resident of the home since 2019. Suffering from heart failure. Then in 2022 after a hospital stay, she returned bedbound.
All of the staff looked after her with such kindness, caring, compassion and competence.
And all with a smile. Which is amazing considering the challenges they are faced with every day.
They have also been very supportive of me, which has been so comforting in upsetting times.
The home-cooked meals have been excellent, and her room and clothing kept nice and clean.
The administrative staff have also been very caring and helpful and always willing to listen and give a kind word.

It may not be the poshest of homes, but when it comes to caring for your loved ones, you will find none better.

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your dad and getting to know you all. We wish you all well for the future.

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Review from M G (Wife of Resident) published on 2 December 2024 Submitted via Postal Card
Overall Experience

My husband has lived on the nursing dementia unit for several months, where I am able to visit him each day. He is very well cared for and is always clean and well-dressed. The staff are courteous and kind and work extremely hard. He enjoys his food and the daily activities.

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Review from A J (Friend of Resident) published on 25 November 2024 Submitted via Postal Card
Overall Experience

Due to the condition of my friend activities were not really rateable, the same with food as it needed to be blended. The staff are always courteous and friendly. Sometimes difficult to get updated on medical and medicine side of things as it needed the nursing staff who were very busy. Overall, a kind and caring experience.

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Review from Diane M (Wife of Resident) published on 19 November 2024 Submitted via Postal Card
Overall Experience

We are very happy with the experience we have had so far at Alexandra Care Home. The staff are amazing, everyone works so hard to make sure my husband is well cared for and as comfortable as possible.

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service and we're glad to hear that we succeeded.

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Review from Julie D (Daughter of Resident) published on 3 October 2024 Submitted via Postal Card
Overall Experience

My dad was in Alexandra Care Home from June 2020 until June 2024 on Jasmine. He was really well cared for during this time and I would like to thank everyone at the home for their dedication, care and compassion for Dad. As he could no longer be cared for at home, it was always a great comfort to know he was being looked after very well in his last years. Myself and the family will be forever grateful to all the hardworking and dedicated staff at Alexandra Care Home.

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your dad and getting to know you all. We wish you all well for the future.

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Review from K A (Resident / Service User) published on 14 May 2024 Submitted via Postal Card
Overall Experience
The carers are really helpful. One in particular, we always chat. The activities are always good, the activity team keep us busy.

We have a new hairdresser, she is nice too. Management sort out any problems that may occur. Also the dinners/lunches are great.

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Review from Amanda S (Daughter of Resident) published on 3 May 2024 Submitted via Website
Overall Experience
We would like to say our heartfelt thanks for the respect, care and love given to my dad during his time at Alexandra House. The devotion to the care given was amazing from all staff - from the management and office staff, the nursing and care staff, one member of staff in particular and her team for making the days fun with lots of activities and socialisation right down to the lovely cleaning staff. We could not have asked for more.
When Dad moved into Alexandra we were worried how he would settle, but right from the word go he was made to feel welcome - part of a family - and I know he enjoyed his time with you and the way his finals days were made, the extra care and attention to Dad and us, as his family, was fantastic.

Thank you for taking such great care of Dad.

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your dad and getting to know you all. We wish you all well for the future.

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Review from Leigh B (Son of Resident) published on 23 April 2024 Submitted via Postal Card
Overall Experience

My father moved to Alexandra Care Home from hospital after treatment. We had no previous experience of care homes. His care has been so good, and he is so settled, we have decided to not move him to a home nearer us, but to travel further for visits so he can stay.

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Kindest regards from all staff at Alexandra Care Home.

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Review from L R (Wife of Resident) published on 20 March 2024 Submitted via Postal Card
Overall Experience

We found the staff to be caring, thoughtful and positive when looking after my husband. He was treated with respect and dignity and we appreciated their care for him at a time when we were no longer able to.

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Kindest regards from all staff at Alexandra Care Home.

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Review from G D (Partner of Resident) published on 19 January 2024 Submitted via Postal Card
Overall Experience

I have found the staff to be caring and dedicated. They keep my partner well-fed and clean and still have time to chat with her. The management though busy is very approachable and informative.

Reply from Gina Gadek, Home Manager at Alexandra Care Home
Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

Kindest regards from all staff at Alexandra Care Home.

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Review from Ian S (Brother of Resident) published on 18 January 2024 Submitted via Postal Card
Overall Experience

My sister was transferred to Alexandra Care Home from the hospital. The contrast between the two environments is striking. The care home environment and staff have without exception been informative, helpful and professional. I feel very comfortable having my sister in their care. Whilst this is always a difficult time the home has made the transition as seamless as it could have been.

Reply from Gina Gadek, Home Manager at Alexandra Care Home
Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

Kindest regards from all staff at Alexandra Care Home.

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Review from Eileen S (Friend of Resident) published on 9 January 2024 Submitted via Postal Card
Overall Experience

My friend, an elderly lady, has been in this home for about 3 years. I visit as often as I can. On each visit, she seems very happy, and nicely dressed and has never said anything bad about the home. All staff that I have met are very helpful and friendly. Many thanks to you all.

Reply from Gina Gadek, Home Manager at Alexandra Care Home
Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

Kindest Regards from all staff at Alexandra Care Home.

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Review from Kerry B (Daughter of Resident) published on 26 October 2023 Submitted via Website
Overall Experience

Thank you for taking care of my dad in his last couple of weeks. I had peace of mind knowing you took great care of him. The care home was lovely, as were the staff when he was in his last days. Not only did they look after him, they looked after us.

Reply from Gina Gadek, Home Manager at Alexandra Care Home
Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

Kindest Regards from all staff at Alexandra Care Home.

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Review from S B (Daughter-in-law of Resident) published on 17 October 2023 Submitted via Website
Overall Experience

My husband's mother got transferred to Alexandra Care Home from hospital yesterday. We couldn't have had a better experience. Everyone was so welcoming, helpful, kind and considerate. My mother-in-law looked as settled, calm, content as she had done in weeks - it was such a relief to know she's safe and well cared for. It's a fantastic team effort from the outset: carers, nurses, kitchen staff and management - everyone listened to understand her needs and were very responsive. We feel very reassured and grateful. Thank you so much.

Reply from Gina Gadek, Home Manager at Alexandra Care Home
Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

Kindest regards from all staff at Alexandra Care Home.

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Review from Jan S (Son of Resident) published on 16 October 2023 Submitted via Postal Card
Overall Experience

At the end of May 2023, my 83 year old mother who suffered from advanced Parkinson's disease was taken in hospital. She was discharged from hospital to Alexandra Care Home towards the end of June 2023. Whilst a resident at Alexandra Care Home, my mother received excellent care from all the staff there, who ensured that all her needs were met as well as making sure she was kept safe and comfortable. Sadly, my mother's condition deteriorated over the next couple of months, and she passed away whilst at the care home in the middle of August 2023. As my mother's condition worsened, the staff continued to ensure that she was cared for and treated with dignity right up until the end.

Reply from Gina Gadek, Home Manager at Alexandra Care Home
Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

Kindest Regards from All Staff at Alexandra Care Home.

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Review from Lesley-Anne H (Friend of Resident) published on 4 October 2023 Submitted via Website
Overall Experience

As Jehovah’s Witnesses, we regularly visit different care homes to meet with friends who have an interest in chatting about the Bible. We experienced a lovely welcome from the manager and staff, who are always very professional. The carers are happy to help and always smiling. We’ve been so impressed with Alexandra Care Home. Thank you for your hospitality and kindness!

Reply from Gina Gadek, Home Manager at Alexandra Care Home
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service and we're glad to hear that we succeeded.

Kind regards from all.

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Review from H G (Granddaughter of Resident) published on 29 September 2023 Submitted via Postal Card
Overall Experience

Thank you for taking very good care of Nan in her last weeks.

Reply from Gina Gadek, Home Manager at Alexandra Care Home
Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

Kindest Regards from all staff at Alexandra Care Home

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Review from Stella M (Daughter of Resident) published on 29 September 2023 Submitted via Postal Card
Overall Experience
The manager was very welcoming. She did the show around and was very kind and thorough.
When Mum went to the unit the staff were so kind and Mum was made so welcome. Activities displayed such kindness and Mum enjoyed all activities.

Nothing was too much trouble for the entire team. Mum enjoyed her stay at Alexandra Care Home. We were made to feel like family, very welcoming.

Reply from Gina Gadek, Home Manager at Alexandra Care Home
We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you, for taking the time to give us such an excellent review to us!
Kindest Regards

All staff at Alexandra Care Home

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Review from Jacqueline W (Daughter of Resident) published on 20 September 2023 Submitted via Postal Card
Overall Experience

Since my mother had left hospital and come to the care home, she has become a brighter person and very happy with the surroundings and care she is receiving. She seems to sleep better and feels safe and not lonely. She is very happy with mixing with other residents in the lounges. All in all, seems a new life for her.

Reply from Gina Gadek, Home Manager at Alexandra Care Home

We are always pleased to hear such positive feedback about our home and the team who work there. Thank you for your wonderful five-star review for Alexandra Care Home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 August 2022
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

There are no upcoming events for Alexandra Care Home.

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Alexandra Care Home.

Meet the Team (4)

Gina Gadek
Gina GadekJob Title:Home Manager

“We are a strong team, and our priority is the resident’s happiness and peace of mind. Families really like the stability of the team with plenty of long-term, enthusiastic and warm staff to greet them.”

Julie Webb
Julie WebbJob Title:AdministratorJoined: 2012
Julie started working at Alexander Care Home in 2012 previously working in various roles in care. She started in domestic, moved onto carer and senior carer, team leader and finally offered the role of the administrator in 2003.
She has professional qualification in Level 2 & 3 in Care.
Level 2 in Business Admin and completed train the trainer in phlebotomist, housekeeping, dementia.
Julie believes that to be good in her role she needs to be a good communicator and build relationships.
Her favourite part of her working day is not knowing what challenges face her and how sheI will resolve them, and reassuring families if distressed.
Outside of work Julie enjoy arts and crafts and reading. I am very family orientated so family time is very important to me, it is a big part of her life.

When asked 'what do you enjoy about working at Alexander she said 'I feel part of an excellent team and feel we all work well together and help each other problem-solve.'

Renata Szegedi
Renata SzegediJob Title:Clinical Lead NurseJoined: 2012
Renata has worked at Alexander since 2012. Previously Renata worked as a RGN.
She feels you need to be competent, hard-working, have good communication skills and first aid training to be good in her role.
The favourite part of her working day is making the residents feel happy and comfortable after I’ve done my job.
Her biggest career highlight to date is when the families appreciate the hard work Nurses and the carers are doing.
Outside of work Renata enjoys shopping, coffee with my friends, family programs or just relaxing alone and writing.

The thing she most looks forward to is is working with my team in my unit and other units, we are all such a happy team!

Dini Lukose
Dini LukoseJob Title:Advanced Care Pratictioner

I believe my ability to take initiative and being observant makes me good at my job. I enjoy spending time with residents from diverse backgrounds and cultures. I believe I enrich their lives by making their stay more comfortable and enjoyable. In addition, I consider myself an approachable and reasonable person.

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