Ashley Court Care Home

6/10 St Peters Road, Ashley Cross, Poole BH14 0PA
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9.8 211 Reviews
  • Ashley Court Care Home, Poole
Ashley Court, located in the lovely coastal town of Poole, is a friendly and caring residential home that offers a comfortable and peaceful environment. With the seaside close by and plenty of local attractions, Ashley Court is perfect for those who want a calm setting with lots to do. Residents and their families can enjoy nearby restaurants, parks, beaches, and historic places together.

The home is easy to reach by road, bus, or train, and is set in the popular area of Dorset, making it convenient for family visits.

Along with long-term care, Ashley Court also offers respite care, ideal for those needing short-term support due to illness or to give regular carers a break. This service ensures top-quality care for residents during their stay.

The activities coordinators at Ashley Court ensure that residents’ wishes are listened to and that there’s always something fun to do for those who want to take part.

Ashley Court has 60 bedrooms spread over three floors, all of which can be made personal to suit each resident’s taste. Residents can either bring their own furniture or use the home’s fully furnished rooms. The garden is a peaceful space with benches, a summer house and a greenhouse.

Known for its great activities and excellent care, Ashley Court is supported by a long-standing and caring team who work hard to make every day special.

Call today to speak with a care solutions advisor or book a visit to Ashley Court and see how they can help you.
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Care Provided by Ashley Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Nursing Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Nursing Care: from £1750

These prices are only a guideline, please contact Ashley Court Care Home to find out the exact price for your requirements.

Contact Ashley Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Ashley Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Gigy Johnson (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (12)

Ashley Court Care Home Reviews (211)

9.8

Ashley Court Care Home has a Review Score of 9.8 (9.825) out of 10, based on 65 reviews in the last 2 years.
Over all time Ashley Court Care Home has 211 reviews.

Overall Experience
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Total of 211, showing 1-20
Review from Alan P (Brother of Resident) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel the home needs some brighter coloured walls and maybe some colourful paintings.
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Review from P L (Husband of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very good, the staff are great and very caring. Wendy says the food is very good.
Reply from Gigy Johnson, Manager at Ashley Court Care HomeThank you for your kind feedback. We're delighted to hear that you're happy with the care, staff, and food at the home.
Your comments mean a lot to our team and encourage us to continue providing a safe, comfortable, and supportive environment.
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Review from M O (Husband of Resident) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A cared for environment with cheerful and friendly staff. Nice to see my wife washed, hair combed and cut. Fingernails painted, all inclusive dining room with a varied choice. Skittles, drawing, quiz, visiting dogs and a pony - why not.
Reply from Gigy Johnson, Manager at Ashley Court Care HomeWe are pleased to hear you have had a positive experience and that our team has been helpful and supportive. Your comments are greatly appreciated.
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Review from Alexa W (Granddaughter of Resident) published on 18 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a lovely experience getting to visit my nanny. Every staff member is so kind and always happy to help and ensure we are able to have quality time with our loved ones. It is so reassuring to know my grandmother is well taken care of.
Reply from Gigy Johnson, Manager at Ashley Court Care HomeThank you so much for your kind and thoughtful words. We are truly delighted to hear that you had a lovely experiences visiting your nanny and that you feel reassured knowing your grandmother is well cared for.

It means a great deal to us that you've noticed the kindness and dedication of our team. Please be assured that your message of appreciation will be shared with all staff members - feedback like yours truly brightens their day and reinforces the importance of the work they do.

Thank you again for taking the time to share your experience. Home Manager Gigy Johnson
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Review from Richard G (Brother of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care being provided to my brother. The staff are friendly and kind.
Reply from Gigy Johnson, Manager at Ashley Court Care HomeThank you for your wonderful five-star review. We are so pleased to hear that you are happy with the care provided and that our team's kindness and friendliness have made a positive difference. Thank you so much.
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Review from Paula S (Wife of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind, caring approachable staff at all levels, residents well looked after, always looking clean + healthy, lots of activities for the individual or in a group. Beautiful gardens to enjoy and relax in. Good communication between staff, residents and their families.
Reply from Gigy Johnson, Manager at Ashley Court Care HomeThank you for your kind and thoughtful feedback. We are pleased to hear that our care, communication and environment are appreciated. We truly appreciate your support and the trust you place in us.
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Review from Linda C (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a lovely home, my mum is very happy there, the staff are lovely and kind the food is very good. I am so happy my mum is in such a nice home.
Reply from Gigy Johnson, Manager at Ashley Court Care HomeThank you very much for your kind feedback.
We are pleased to hear that your mum is happy with us and that you are satisfied with the care, staff, and food provided. Your comments are greatly appreciated and will be shared with the team.
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Review from Martin C (Son-in-law of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with teh care home, I CAN'T FAULT IT!
Staff are excellent and very friendly the home is kept very clean and bright and welcoming. The food is like of resturant standard grade. Thank you very much.
Reply from Gigy Johnson, Manager at Ashley Court Care HomeThank you for taking the time to share such positive feedback. We are really pleased to hear how happy you are with the care provided and that you found our team friendly, the home welcoming, and the food to a high standard. Your kind words will be shared with the team and are truly appreciated.
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Review from Julian D (Son of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy here and so are we. Highly recommended.
Reply from Gigy Johnson, Manager at Ashley Court Care HomeThank you for your lovely feedback and recommendation. We are so pleased to hear that your mother is happy with us and that you are satisfied with the care and support provided. Your kind words mean a lot to our whole team. Thank You so much.
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Review from J W (Next of Kin) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find Ashely Court Care Home to be a kind/caring friendly care home a very inviting / welcoming care home. Brightly decorated and very clean. Staff and management are kind and easy to approach.The activities staff are lovely and do their best best to entertain all the resident at Ashley Court. When
visiting my friend at Ashley Court its nice to sit in the lounge and or dining room with the staff and residence. It's a lovely environment to be in.
Reply from Gigy Johnson, Manager at Ashley Court Care HomeThank you for your kind feedback.
We are pleased to hear that you find Ashley Court to be a welcoming, caring, and clean environment, and that our staff and activities team have made a positive impression. Your comments are greatly appreciated and will be shared with the team.
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Review from Andrea P (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has only been at Ashley Court for a few weeks and is still settling, however, the staff have exceeded all expectations in their care towards her and us as a family. All staff are friendly and approachable and always have a smile!! It really makes such a difference! We feel that we are listened
to and any concerns actioned straight away.
So far we are very impressed
Reply from Gigy Johnson, Manager at Ashley Court Care HomeThank you for your lovely feedback. We are delighted to hear that your mum is settling in well and that you feel supported as a family. Our team will be pleased to know their care and approach have made a positive difference. Thank you.
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Review from Susan R (Friend of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend Eddie has been here since June. I have always found the staff very welcoming and helpful. Eddie is always smartly dressed and well cared for, and has settled quite well. Ashley Court offer a good range of activities for residents, and the outdoor area is excellent for residents to enjoy. I
am kept informed of Eddies needs and treatments, and am extremely happy with all of his care here.
Reply from Gigy Johnson, Manager at Ashley Court Care HomeWe are truly grateful for your kind feedback. It's wonderful to hear that our team is welcoming, that the care provided meets your expectations, and that our residents enjoy the activities and outdoor spaces. Thank you again for your trust and support.
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Review from B M (Wife of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I has been my experience during this short period of time that my husband, Jack, has received excellent care & attention in every aspect of the care home. My thanks are to the wonderful staff.
Reply from Gigy Johnson, Manager at Ashley Court Care HomeThank you for your kind feedback. We're delighted to hear that you've been pleased with the care and attention provided. Your words are greatly appreciated and will be shared with our dedicated team, as they continue to deliver the highest standard of care.
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Review from Louise C (Daughter of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Ashley Court in particular the office and activities team and nurses go above and beyond to take care of my father. The office ladies are so welcoming and go the extra mile for their residents.
Reply from Gigy Johnson, Manager at Ashley Court Care HomeThank you for your lovely feedback. We're so pleased to hear your father is well cared for and that our office, activities, and nursing teams have made a positive difference. Your kind words mean a lot to us all at Ashley Court.
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Review from S M (Niece of Resident) published on 22 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very understanding and responsive to the residents needs and changing moods. Our aunt is very well cared for. She feels safe and secure and most importantly is happy at Ashley Court. She can be difficult but is always treated with respect.
Reply from Gigy Johnson, Manager at Ashley Court Care HomeThank you so much for your kind and thoughtful message. We're truly grateful for your trust and are so pleased to hear that your aunt feels safe, respected, and happy here at Ashley Court. It's a privilege to care for her, and we're glad our team's efforts are making a positive difference.
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Review from Sylvia M (Niece of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Ashley Care Home seem very caring and organized. The lounge areas and rooms are bright, and clean. The meals are of good quality and served either in the room or in the dining hall. We saw a small group of residents participating in a workshop while others were enjoying music videos on
the lounge tv. There seems to be a good effort to engage those residents who are capable of participating in something organized while others are allowed to relax. The residents have varying degrees of dementia which must be difficult for the staff at times but our aunt appears well cared for and safe. There doesn't appear to be any interaction between the residents but when I said hello to a couple of people they did say hello back. Ashley Court provides a necessary home for many elderly people who need full time care and from what I have seen they do it with care and safety in mind. Family members are encouraged to come and visit and this makes us feel welcome when we are there. The staff are most accommodating to make our visits as positive as possible.
Reply from Gigy Johnson, Manager at Ashley Court Care HomeThank you for your kind words and thoughtful feedback. We're so pleased to hear that your aunt is well cared for and that you find the home clean, welcoming, and supportive. Our team works hard to provide a safe, engaging environment for all our residents, and it's wonderful to know those efforts are felt by families like yours. We're especially glad that your visits feel positive and that you feel welcome here. Thank you again for your support.
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Review from A S (Sister of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has not been there very long but have been impressed with everything I have seen. My brother was impressed as soon as he moved in. He loves the food (it always smells lovely).
Reply from Gigy Johnson, Manager at Ashley Court Care HomeThank you for your lovely feedback. We're so pleased to hear your brother is settling in well at Ashley Court and enjoying the food-our team works hard to make everyone feel at home.If you ever need anything, please don't hesitate to reach out.
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Review from Georgina M (Sister of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has not been in the home very long. But he says the food and staff are excellent. I have nothing but high praises for the staff and feel happy knowing he is getting good treatment.
Reply from Gigy Johnson, Manager at Ashley Court Care HomeThank you for your kind words. We're so pleased your brother is happy and well cared for. It means a lot to know you feel confident in the support he's receiving.
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Review from Daisy T (Wife of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice care home. All staff very friendly and helpful. Happy place.
Reply from Gigy Johnson, Manager at Ashley Court Care HomeThank you for your kind words. We're so glad you find Ashley Court a happy place and that our team has made a positive impression. Your feedback means a lot to us!
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Review from Patricia S (Sister-in-law of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to visit my sister in law. We sat in the garden which is very pleasant. I found all the staff very helpful and nice. My sister in law seems very happy which is the main thing.
Reply from Gigy Johnson, Manager at Ashley Court Care HomeThank you so much for your kind words. We're truly passionate about creating a welcoming and caring environment, so it's heartening to hear your visit was enjoyable and that your sister-in-law is happy. Knowing our staff made a positive impression means a great support for us.
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Current Review Score: 9.8 (9.825)

Overview of Review Score

The Review Score of 9.8 (9.825) out of 10 for Ashley Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 65 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 65 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.825 for Ashley Court Care Home is calculated as follows: ( (646 Excellents x 5) + (115 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 771 Ratings = 4.825
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashley Court Care Home is based on 65 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 65 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (2)

Gigy

Gigy Johnson

Job Title: Home Manager Joined: 2019

“There are lots of staff at the home and we are now enlisting the help of a local agency to ensure we can provide the maximum level of care required for every resident. Lots of residents come to us through recommendations and we have a great reputation within the area.”

Ancy

Ancy Shaji

Job Title: Deputy Manager Joined: 2014

Many of our staff are long-serving, which is a testament to the atmosphere we create. Staff are comfortable and happy to work and we provide them with a high level of support at all times. We’re always in touch with families so they know their loved ones are being well looked after.

Frequently Asked Questions about Ashley Court Care Home

What types of Care is Ashley Court Care Home registered for?

Older Person Care, Dementia & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashley Court Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Ashley Court Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashley Court Care Home to the centre of Poole?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley Court Care Home to verify any information. View our terms and conditions. Ashley Court Care Home has an Enhanced Service - more info.