
The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)

From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)


The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)

From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)


Ashley Court, located in the lovely coastal town of Poole, is a friendly and caring residential home that offers a comfortable and peaceful environment. With the seaside close by and plenty of local attractions, Ashley Court is perfect for those who want a calm setting with lots to do. Residents and their families can enjoy nearby restaurants, parks, beaches, and historic places together.
The home is easy to reach by road,...
Care Provided by Ashley Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashley Court Care Home for full pricing details and T&Cs.
Contact Ashley Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Gigy Johnson(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (12)
Ashley Court Care Home Reviews (219)
Ashley Court Care Home has a Review Score of 9.8 (9.834) out of 10, based on 66 reviews in the last 2 years.
Over all time Ashley Court Care Home has 219 reviews.
This care home has exceeded my expectations. They seem intent on doing all they can to not only care for dad but his family too
Thank you for your wonderful feedback. We are delighted to hear that we have exceeded your expectations and that both your loved one and family have felt supported during their time with us. We truly appreciate your kind comments and will share them with our team. Thank you for placing your trust in our care.
Very supportive caring staff and environment. Completely sympathetic to our needs in providing ourselves and our father, Keith, with comfort and dignity during this last phase of his life. With deepest appreciation and respect. Thank you.
Thank you for your kind feedback. We are pleased to hear that our team was able to provide comfort, dignity, and support during such an important time. We truly appreciate your kind comments and will share your feedback with the team. Thank you for placing your trust in our care.
All the staff (administration, care assistants and nurses) have been brilliant! They all have provided information, help and support to us as a family and the care, empathy and compassion they show my father has been far beyond anything I expected!! We as a family are at my father's bedside as his life fades, and everyone has been so wonderful! We feel incredibly blessed that my father was discharged from hospital into this care!
Your feedback means so much to our team, and I will be sure to share your appreciation with everyone. Thank you for placing your trust in us.
I am eternally grateful for the kindness, care, empathy and professionalism that have been showered on my terminally ill father, Keith, in the last weeks of his life. As a family, we could have asked for a better experience from the administration and nursing staff. Thank you for allowing this end journey alongside my father to have been so peaceful.
Your feedback means so much to our team, and we are grateful to have been able to provide comfort, dignity, and peace throughout this journey.
Thank you to all staff for looking after her so well and the respect shown on her passing x
Thank you for your kind words. We are honoured to have cared for your step-mother and are pleased that her time with us was happy and fulfilling. Your feedback means a great deal to our team. Thank you for placing your trust in us.
Mum always says she is happy and all the staff are always caring towards her. It is always spotless and clean, and I think of the staff as my extended family.
We are delighted to hear that your mother is happy, well cared for, and enjoys living with us. Your lovely comments about our team, the care provided, and the home environment are greatly appreciated. Thank you for your continued trust and support.
All of the staff are absolutely lovely, friendly, kind and attentive. I honestly cannot fault it at all. Eileen is very happy here, she comments to me about how good the staff are, how lovely the food is and how much she likes it here!
Thank you for your lovely feedback. We are delighted to hear such positive comments about our team, care, and facilities. Your kind words are truly appreciated by us all.
My brother is looked after very well. He is safe, well cared for. He is fed well and actually taken care of. Very happy with the home.
We are pleased to hear your loved one feels safe, well cared for, and happy in our home, and we truly appreciate your feedback. Thank you for recognising our team's commitment to quality care and support, and we will continue working hard to maintain these high standards.
Paul is looked after extremely well. The staff are kind, thoughtful and friendly to the family who visit. Paul is cared for with the utmost respect. Friends and family appreciate the care he is being given.
Thank you for your kind feedback. We're pleased to hear that your loved one is well cared for and that our team has been supportive and welcoming. Your comments are truly appreciated.
Brilliant care is provided at Ashely Court. Everyone clearly cares about the residents and they are always friendly, making time to chat even when busy. The home is clean, warm and a cosy atmosphere. The extra activities are very thoughtful and make a difference to the residents' welfare and happiness. I have confidence that everyone is well looked after and treated with kindness, respect and dignity.
Thank you for your feedback. We are delighted that you appreciate the high standard of care, the kindness and support of our team, and the welcoming, cosy environment. It is also wonderful to hear that the activities make a positive difference to residents' wellbeing. Your comments will be shared with the team as encouragement.
She was originally a temporary patient but is now a resident, which is a relief for me.
The nursing/carers and management are all very kind and caring. She now tells me she feels safe and is very happy there. Also, thank you to the activities team.
Thank you for taking the time to share your feedback. We are pleased to hear that your sister feels safe, happy, and well supported.
Your kind comments about the team are greatly appreciated and will be shared with staff.
I feel the home needs some brighter coloured walls and maybe some colourful paintings.
Thank you for your feedback. We appreciate your suggestion and value the time you have taken to share your thoughts.
The home is very good, the staff are great and very caring. Wendy says the food is very good.
Your comments mean a lot to our team and encourage us to continue providing a safe, comfortable, and supportive environment.
A cared for environment with cheerful and friendly staff. Nice to see my wife washed, hair combed and cut. Fingernails painted, all inclusive dining room with a varied choice. Skittles, drawing, quiz, visiting dogs and a pony - why not.
We are pleased to hear you have had a positive experience and that our team has been helpful and supportive. Your comments are greatly appreciated.
Such a lovely experience getting to visit my nanny. Every staff member is so kind and always happy to help and ensure we are able to have quality time with our loved ones. It is so reassuring to know my grandmother is well taken care of.
Thank you so much for your kind and thoughtful words. We are truly delighted to hear that you had a lovely experiences visiting your nanny and that you feel reassured knowing your grandmother is well cared for.
It means a great deal to us that you've noticed the kindness and dedication of our...
I am very pleased with the care being provided to my brother. The staff are friendly and kind.
Thank you for your wonderful five-star review. We are so pleased to hear that you are happy with the care provided and that our team's kindness and friendliness have made a positive difference. Thank you so much.
Kind, caring approachable staff at all levels, residents well looked after, always looking clean + healthy, lots of activities for the individual or in a group. Beautiful gardens to enjoy and relax in. Good communication between staff, residents and their families.
Thank you for your kind and thoughtful feedback. We are pleased to hear that our care, communication and environment are appreciated. We truly appreciate your support and the trust you place in us.
This is a lovely home, my mum is very happy there, the staff are lovely and kind the food is very good. I am so happy my mum is in such a nice home.
We are pleased to hear that your mum is happy with us and that you are satisfied with the care, staff, and food provided. Your comments are greatly appreciated and will be shared with the team.
Staff are excellent and very friendly the home is kept very clean and bright and welcoming. The food is like of resturant standard grade. Thank you very much.
Thank you for taking the time to share such positive feedback. We are really pleased to hear how happy you are with the care provided and that you found our team friendly, the home welcoming, and the food to a high standard. Your kind words will be shared with the team and are truly appreciated.
My mother is very happy here and so are we. Highly recommended.
Thank you for your lovely feedback and recommendation. We are so pleased to hear that your mother is happy with us and that you are satisfied with the care and support provided. Your kind words mean a lot to our whole team. Thank You so much.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
There are no upcoming events for Ashley Court Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Accreditations
There are no accreditations posted yet for Ashley Court Care Home.
Meet the Team (5)

The most rewarding thing is knowing our residents are receiving the best possible care, and seeing the smile on their faces means a lot. Likewise, residents' families take comfort and reassurance in this, too.

Many of our staff are long-serving, which is a testament to the atmosphere we create. Staff are comfortable and happy to work and we provide them with a high level of support at all times. We’re always in touch with families so they know their loved ones are being well looked after.

I enjoy working as part of a supportive team where listening to one another helps create a warm and welcoming home for our residents. I enrich residents’ lives by being kind, helpful, and doing everything I can to ensure their comfort and make them feel truly at home. My background includes college education, mechanical training, and P.A.T. testing qualifications.

I enjoy cooking homemade meals for our residents and working alongside a supportive team that keeps me informed of any changes in residents’ needs. I enrich residents’ lives by getting to know their personal preferences and preparing comforting, home-style meals that help make Ashley Court feel relaxed and welcoming. I hold a Level 3 Food Hygiene qualification.

As Head Housekeeper at Ashley Court, I take pride in creating a clean, safe, and welcoming environment for residents. I enrich residents’ lives by ensuring their living spaces are comfortable and personalised, while also taking time to chat, listen, and show kindness each day. My training includes infection prevention and control, manual handling and moving techniques, cleaning procedures and product use, and health and safety.
Frequently Asked Questions about Ashley Court Care Home
What types of Care is Ashley Court Care Home registered for?
Older Person Care, Dementia, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ashley Court Care Home have?
There are 60 Single Rooms.
What are the Facilities & Services at Ashley Court Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ashley Court Care Home to the centre of Poole?
2.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley Court Care Home to verify any information. View our terms and conditions. Ashley Court Care Home has an Enhanced Service -more info.