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Ashley Court Care Home

6/10 St Peters Road, Ashley Cross, Poole, Dorset BH14 0PA
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The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)
Ashley Court Care Home, Poole
From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)
Ashley Court Care Home, Poole
Ashley Court Care Home, Poole

Ashley Court, located in the lovely coastal town of Poole, is a friendly and caring residential home that offers a comfortable and peaceful environment. With the seaside close by and plenty of local attractions, Ashley Court is perfect for those who want a calm setting with lots to do. Residents and their families can enjoy nearby restaurants, parks, beaches, and historic places together.

The home is easy to reach by road,...  

Care Provided by Ashley Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700From £1,750
Residential Dementia CareFrom £1,700From £1,750
Nursing CareFrom £1,700From £1,750
Nursing Dementia CareFrom £1,700From £1,750

Contact Ashley Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Gigy Johnson(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (12)

Ashley Court Care Home Reviews (219)

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9.8

Ashley Court Care Home has a Review Score of 9.8 (9.834) out of 10, based on 66 reviews in the last 2 years. Over all time Ashley Court Care Home has 219 reviews.

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Showing 219 reviews matching selected criteria
Review from A J (Friend of Resident) published on 28 October 2024 Submitted via Postal Card
Overall Experience

My experience of Ashley Court is that the staff are friendly, kind and caring towards the residents and courteous to me as a visitor. The staff obviously knew the residents well and are attentive to their needs. The rooms are spacious, comfortable and well-equipped. There is a good varied menu each day.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your feedback on Ashley Court! It's great to hear the staff are friendly, caring and attentive to residents' needs. We're glad you found the rooms spacious and comfortable and the daily menu varied. Your kind words mean a lot!

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Review from W C (Daughter of Resident) published on 10 October 2024 Submitted via Postal Card
Overall Experience

Very happy with the care provided for my father.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

We are truly grateful for your kind compliments. It brings us immense joy to know that you are delighted with Ashley Court. Your satisfaction is our greatest reward and we look forward to continuing to provide you with exceptional experiences.

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Review from M C (Grandson of Resident) published on 18 September 2024 Submitted via Website
Overall Experience
My Grandfather Derek came to Ashley Court in February of this year after many stays in hospital over the last 18 months due to his advanced immobility and onset of dementia.
As his grandson and LPOA, I wanted a place for him that would reflect the values that his family holds most importantly, which is a caring and attentive place that he could consider as his 2nd home.
After careful consideration of several care homes in the area, we at last decided on Ashley Court Care Home. What I was most impressed with was the sensitivity, vigilance, and awareness that the staff at Ashley Court pay their residents.
Unlike other sites, Ashley Court staff are all in-house. That means that the residents are able to build a solid rapport and level of trust with the team here.
This is a reassurance for myself and the rest of the family. From the staff on the ground, up to the care home manager herself, everyone is extremely friendly and helpful.

I would have no hesitation in recommending Ashley Court.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for sharing your experience with Ashley Court Care Home. It's great to hear that the care and dedication of the staff have provided your grandfather with a supportive and trusting environment. The personal rapport and attentive care you've described reflect the ultimate goal of such...  

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Review from S K (Stepdaughter of Resident) published on 8 August 2024 Submitted via Postal Card
Overall Experience

My stepfather was in Ashley Court for three years. He always received excellent care from the staff. Activities were provided - he wasn't able to take part in many, but he enjoyed a boat trip, a tea dance and guest singers and dancing. His end-of-life care was all we could wish for.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your lovely words. We are happy to know that we were able to provide the best care for your father. I will convey your wonderful message to my team and will try to do much more in future. Kind regards.

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Review from A L (Son of Resident) published on 6 August 2024 Submitted via Postal Card
Overall Experience

Looked after my dad very well. He was happy in his later years at Ashley Court until he passed away recently.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your lovely words. We are really happy to know your father was happy at Ashley Court and we were able to take good care of him. I would convey your message to my team and improve more and more to increase the expectation of care. Kind regards

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Review from N W (Daughter of Resident) published on 6 August 2024 Submitted via Postal Card
Overall Experience

My father has been in your care for a few years. He has been well looked after by staff, especially by one member of staff in particular, who I can't thank enough. He has been kept clean and fed to a very high standard. He has enjoyed outings and activities in the day room. My father recently passed away, he was made comfortable and peaceful. A lovely care home. Thank you all.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many thanks for you wonderful and kind words. We are happy that your father was very happy here at Ashley Court and we were able to make him comfortable till the end. I will convey your message to my whole team and will always try to keep up with expectations. Many thanks

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Review from Angie C (Daughter of Resident) published on 23 July 2024 Submitted via Postal Card
Overall Experience
Staff are always polite and helpful. Dad's dignity and privacy are always promoted. Dad is bedbound but activities are often taken to him in his room. Dad especially enjoys the visits from animals.

On Dad's recent birthday the staff decorated his room and a cake was made that could be soaked in cream to give it a texture Dad can eat.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you so much for your kind words and feedback about Ashley Court. We are delighted to hear that our staff have been polite and helpful. We strive to ensure that all our residents, including those who are bedbound, can enjoy activities and experiences. It's wonderful to hear that your dad enjoys the animal visits and that our efforts to make his recent birthday special were appreciated.

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Review from Rita C (Wife of Resident) published on 23 July 2024 Submitted via Postal Card
Overall Experience

My husband seems quite happy most of the time. He seems to get on well with all the staff. He enjoys the food which is pureed for him as he cannot chew.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your feedback. I'm pleased to hear that your husband is happy and gets along well with the staff. It's also great to know that he enjoys his food provided for him. Ensuring his comfort and satisfaction is priority, and we will continue to do our best to meet his needs.

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Review from Steve G (Son of Resident) published on 27 June 2024 Submitted via Website
Overall Experience

My mother has been living and cared for at Ashley Court for a year now and in that time her wellbeing has improved. Despite the progression of her dementia, she is more engaged and far happier than when she was in her own home. The staff are extremely caring and the residents are lucky to have engaging activities, gorgeous food and trips out. There is a regularly updated gallery of the activities and my mum looks so happy. I have always been kept fully informed of her progress. The home is excellently managed by the Home Manager and every member of staff is always happy in their work and always wants to help and discuss anything although I do miss the carer on the top floor.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you so much for sharing your heartfelt review of Ashley Court. We are delighted to hear about your mother's positive experiences and improved wellbeing since joining our community. It is incredibly rewarding to know that she is more engaged and happier now. Our dedicated staff strives to...  

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Review from M W (Daughter of Resident) published on 28 May 2024 Submitted via Postal Card
Overall Experience
I must express my deepest gratitude and pleasure that all the staff at Ashley Court Care Home are incredible! On the day before my mother's birthday - her family celebrated her 100th birthday - it was amazing with help from the family and the staff!

What a wonderful time we all had so - thank you, everyone!

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Mary, many thanks for your thoughtful words. Our Ashley Court team were privileged to celebrate Mum's 100th Birthday with her. I will share your feedback with our team.

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Review from M B (Husband of Resident) published on 28 May 2024 Submitted via Postal Card
Overall Experience

I always feel welcome any time that I visit. The staff are always clean and polite and update me on my wife's condition on the day.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

We appreciate your feedback. I will certainly share your scores specifically on activities and food with the relevant teams and see how we can get 5 stars on this next time. Thank you.

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Review from D C (Wife of Resident) published on 24 May 2024 Submitted via Postal Card
Overall Experience

I think my husband could benefit from more one-to-one conversations. I appreciate it is difficult with so many residents to care for. Otherwise, I feel he is cared for very well and I appreciate all you are doing for him.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your feedback. Let me assure you that your husband is getting 1:1 support from our Activities Team, to the best that we can. However, I will share your comments above with my team and endeavour to deliver, specifically, more 1:1 with him.

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Review from W H (Daughter of Resident) published on 9 April 2024 Submitted via Postal Card
Overall Experience

This care home is lovely. My mum had a long stay in hospital and left underweight and in a poor state. She is now doing well thanks to the vigilant care received by the nurses and carers. The staff here are highly professional, compassionate, polite, respectful, and always so welcoming during our regular visits. My father has recently arrived and receiving excellent care. The staff have been marvellous with my parents and have facilitated them being together. I would not hesitate to recommend Ashley Court.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

We are delighted to hear about your positive experience at Ashley Court. It warms our hearts to know that your Mum's health has improved significantly due to the attentive care provided by our carers and nurses. We take great pride in our team's professionalism, compassion, politeness, and...  

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Review from R S (Friend of Resident) published on 12 March 2024 Submitted via Postal Card
Overall Experience

Ashley Care Home, it's so friendly. It gives me a good day out when I visit. Excellent all over.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you so much for your kind words about Ashley Court! We're thrilled to hear that you find our facilities friendly and that your visits are enjoyable. Providing excellent care and creating a welcoming environment for our residents and their loved ones is always our top priority. We appreciate your feedback and I will be sure to pass on your comments to the whole team.

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Review from Jean M (Wife of Resident) published on 11 March 2024 Submitted via Postal Card
Overall Experience

Pleased with the care given to my husband.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for taking the time to share your feedback. We are delighted to hear that you are pleased with the care given to your husband. Providing compassionate and high-quality care is our priority, and it's uplifting to know that we have met your expectations. Please don't hesitate to reach out if you need any further assistance or have any additional feedback.

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Review from J G (Daughter of Resident) published on 29 February 2024 Submitted via Postal Card
Overall Experience
My mum has been in Ashley Court for a year and I have been really impressed with staff and facilities.

I have always been greeted with smiles and kind words. The atmosphere is friendly and calm. I enjoy my visits as do the various people I bring with me.

Reply from Gigy Johnson, Manager at Ashley Court Care Home
It's wonderful to hear that you're pleased with Ashley Court!
Your kind words mean a lot to us, and we truly appreciate your positive feedback.
We're here to ensure your continued satisfaction and comfort at Ashley Court.

Thank you, I will be sure to share your kind words and comments to the whole team.

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Review from S G (Friend of Resident) published on 13 December 2023 Submitted via Postal Card
Overall Experience

Staff friendly and very helpful. Residents are clean and well cared for. Premises clean, welcoming and well-signposted for various rooms and functions.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many thanks for your kind words. Will convey your message to our staff. Kind regards, Gigy Johnson, Home Manager, Ashley Court.

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Review from P G (Sister of Resident) published on 12 December 2023 Submitted via Postal Card
Overall Experience

Treated very well.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Happy to hear that you had a nice experience while visiting Ashley Court. Will convey your message to the staff. Many thanks. Kind regards. Gigy Johnson. Home Manager.

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Review from Alan V (Son of Resident) published on 20 November 2023 Submitted via Postal Card
Overall Experience

Great staff. Great service. Thank you all very much.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many thanks for your words. Will always try to keep up with the service. I will convey your message to my team. Kind regards, Gigy.

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Review from Janet B (Friend of Resident) published on 31 October 2023 Submitted via Postal Card
Overall Experience

Every time I have visited the care home, the residents are always so happy. The staff are amazing. It's a wonderful care home, would definitely recommend it to others. There are very high standards.

Reply from Gigy Johnson, Manager at Ashley Court Care Home
Many thanks for your kind and motivating words. I would convey your lovely message to all the staff.

Kind regards, Gigy.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

There are no upcoming events for Ashley Court Care Home.

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Ashley Court Care Home.

Meet the Team (5)

Gigy Johnson
Gigy JohnsonJob Title:Home ManagerJoined: 2019

The most rewarding thing is knowing our residents are receiving the best possible care, and seeing the smile on their faces means a lot. Likewise, residents' families take comfort and reassurance in this, too.

Ancy Shaji
Ancy ShajiJob Title:Deputy ManagerJoined: 2014

Many of our staff are long-serving, which is a testament to the atmosphere we create. Staff are comfortable and happy to work and we provide them with a high level of support at all times. We’re always in touch with families so they know their loved ones are being well looked after.

Ioan Popa
Ioan PopaJob Title:Head of MaintenanceJoined: 2014

I enjoy working as part of a supportive team where listening to one another helps create a warm and welcoming home for our residents. I enrich residents’ lives by being kind, helpful, and doing everything I can to ensure their comfort and make them feel truly at home. My background includes college education, mechanical training, and P.A.T. testing qualifications.

Mihai Croitoru
Mihai CroitoruJob Title:Head ChefJoined: 2019

I enjoy cooking homemade meals for our residents and working alongside a supportive team that keeps me informed of any changes in residents’ needs. I enrich residents’ lives by getting to know their personal preferences and preparing comforting, home-style meals that help make Ashley Court feel relaxed and welcoming. I hold a Level 3 Food Hygiene qualification.

Albert Prazeres
Albert PrazeresJob Title:Head HousekeeperJoined: 2013

As Head Housekeeper at Ashley Court, I take pride in creating a clean, safe, and welcoming environment for residents. I enrich residents’ lives by ensuring their living spaces are comfortable and personalised, while also taking time to chat, listen, and show kindness each day. My training includes infection prevention and control, manual handling and moving techniques, cleaning procedures and product use, and health and safety.

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