
The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)

From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)


The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)

From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)


Ashley Court, located in the lovely coastal town of Poole, is a friendly and caring residential home that offers a comfortable and peaceful environment. With the seaside close by and plenty of local attractions, Ashley Court is perfect for those who want a calm setting with lots to do. Residents and their families can enjoy nearby restaurants, parks, beaches, and historic places together.
The home is easy to reach by road,...
Care Provided by Ashley Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashley Court Care Home for full pricing details and T&Cs.
Contact Ashley Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Gigy Johnson(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (12)
Ashley Court Care Home Reviews (219)
Ashley Court Care Home has a Review Score of 9.8 (9.834) out of 10, based on 66 reviews in the last 2 years.
Over all time Ashley Court Care Home has 219 reviews.
My experience of Ashley Court is that the staff are friendly, kind and caring towards the residents and courteous to me as a visitor. The staff obviously knew the residents well and are attentive to their needs. The rooms are spacious, comfortable and well-equipped. There is a good varied menu each day.
Thank you for your feedback on Ashley Court! It's great to hear the staff are friendly, caring and attentive to residents' needs. We're glad you found the rooms spacious and comfortable and the daily menu varied. Your kind words mean a lot!
Very happy with the care provided for my father.
We are truly grateful for your kind compliments. It brings us immense joy to know that you are delighted with Ashley Court. Your satisfaction is our greatest reward and we look forward to continuing to provide you with exceptional experiences.
As his grandson and LPOA, I wanted a place for him that would reflect the values that his family holds most importantly, which is a caring and attentive place that he could consider as his 2nd home.
After careful consideration of several care homes in the area, we at last decided on Ashley Court Care Home. What I was most impressed with was the sensitivity, vigilance, and awareness that the staff at Ashley Court pay their residents.
Unlike other sites, Ashley Court staff are all in-house. That means that the residents are able to build a solid rapport and level of trust with the team here.
This is a reassurance for myself and the rest of the family. From the staff on the ground, up to the care home manager herself, everyone is extremely friendly and helpful.
I would have no hesitation in recommending Ashley Court.
Thank you for sharing your experience with Ashley Court Care Home. It's great to hear that the care and dedication of the staff have provided your grandfather with a supportive and trusting environment. The personal rapport and attentive care you've described reflect the ultimate goal of such...
My stepfather was in Ashley Court for three years. He always received excellent care from the staff. Activities were provided - he wasn't able to take part in many, but he enjoyed a boat trip, a tea dance and guest singers and dancing. His end-of-life care was all we could wish for.
Thank you for your lovely words. We are happy to know that we were able to provide the best care for your father. I will convey your wonderful message to my team and will try to do much more in future. Kind regards.
Looked after my dad very well. He was happy in his later years at Ashley Court until he passed away recently.
Thank you for your lovely words. We are really happy to know your father was happy at Ashley Court and we were able to take good care of him. I would convey your message to my team and improve more and more to increase the expectation of care. Kind regards
My father has been in your care for a few years. He has been well looked after by staff, especially by one member of staff in particular, who I can't thank enough. He has been kept clean and fed to a very high standard. He has enjoyed outings and activities in the day room. My father recently passed away, he was made comfortable and peaceful. A lovely care home. Thank you all.
Many thanks for you wonderful and kind words. We are happy that your father was very happy here at Ashley Court and we were able to make him comfortable till the end. I will convey your message to my whole team and will always try to keep up with expectations. Many thanks
On Dad's recent birthday the staff decorated his room and a cake was made that could be soaked in cream to give it a texture Dad can eat.
Thank you so much for your kind words and feedback about Ashley Court. We are delighted to hear that our staff have been polite and helpful. We strive to ensure that all our residents, including those who are bedbound, can enjoy activities and experiences. It's wonderful to hear that your dad enjoys the animal visits and that our efforts to make his recent birthday special were appreciated.
My husband seems quite happy most of the time. He seems to get on well with all the staff. He enjoys the food which is pureed for him as he cannot chew.
Thank you for your feedback. I'm pleased to hear that your husband is happy and gets along well with the staff. It's also great to know that he enjoys his food provided for him. Ensuring his comfort and satisfaction is priority, and we will continue to do our best to meet his needs.
My mother has been living and cared for at Ashley Court for a year now and in that time her wellbeing has improved. Despite the progression of her dementia, she is more engaged and far happier than when she was in her own home. The staff are extremely caring and the residents are lucky to have engaging activities, gorgeous food and trips out. There is a regularly updated gallery of the activities and my mum looks so happy. I have always been kept fully informed of her progress. The home is excellently managed by the Home Manager and every member of staff is always happy in their work and always wants to help and discuss anything although I do miss the carer on the top floor.
Thank you so much for sharing your heartfelt review of Ashley Court. We are delighted to hear about your mother's positive experiences and improved wellbeing since joining our community. It is incredibly rewarding to know that she is more engaged and happier now. Our dedicated staff strives to...
What a wonderful time we all had so - thank you, everyone!
Mary, many thanks for your thoughtful words. Our Ashley Court team were privileged to celebrate Mum's 100th Birthday with her. I will share your feedback with our team.
I always feel welcome any time that I visit. The staff are always clean and polite and update me on my wife's condition on the day.
We appreciate your feedback. I will certainly share your scores specifically on activities and food with the relevant teams and see how we can get 5 stars on this next time. Thank you.
I think my husband could benefit from more one-to-one conversations. I appreciate it is difficult with so many residents to care for. Otherwise, I feel he is cared for very well and I appreciate all you are doing for him.
Thank you for your feedback. Let me assure you that your husband is getting 1:1 support from our Activities Team, to the best that we can. However, I will share your comments above with my team and endeavour to deliver, specifically, more 1:1 with him.
This care home is lovely. My mum had a long stay in hospital and left underweight and in a poor state. She is now doing well thanks to the vigilant care received by the nurses and carers. The staff here are highly professional, compassionate, polite, respectful, and always so welcoming during our regular visits. My father has recently arrived and receiving excellent care. The staff have been marvellous with my parents and have facilitated them being together. I would not hesitate to recommend Ashley Court.
We are delighted to hear about your positive experience at Ashley Court. It warms our hearts to know that your Mum's health has improved significantly due to the attentive care provided by our carers and nurses. We take great pride in our team's professionalism, compassion, politeness, and...
Ashley Care Home, it's so friendly. It gives me a good day out when I visit. Excellent all over.
Thank you so much for your kind words about Ashley Court! We're thrilled to hear that you find our facilities friendly and that your visits are enjoyable. Providing excellent care and creating a welcoming environment for our residents and their loved ones is always our top priority. We appreciate your feedback and I will be sure to pass on your comments to the whole team.
Pleased with the care given to my husband.
Thank you for taking the time to share your feedback. We are delighted to hear that you are pleased with the care given to your husband. Providing compassionate and high-quality care is our priority, and it's uplifting to know that we have met your expectations. Please don't hesitate to reach out if you need any further assistance or have any additional feedback.
I have always been greeted with smiles and kind words. The atmosphere is friendly and calm. I enjoy my visits as do the various people I bring with me.
Your kind words mean a lot to us, and we truly appreciate your positive feedback.
We're here to ensure your continued satisfaction and comfort at Ashley Court.
Thank you, I will be sure to share your kind words and comments to the whole team.
Staff friendly and very helpful. Residents are clean and well cared for. Premises clean, welcoming and well-signposted for various rooms and functions.
Many thanks for your kind words. Will convey your message to our staff. Kind regards, Gigy Johnson, Home Manager, Ashley Court.
Treated very well.
Happy to hear that you had a nice experience while visiting Ashley Court. Will convey your message to the staff. Many thanks. Kind regards. Gigy Johnson. Home Manager.
Great staff. Great service. Thank you all very much.
Many thanks for your words. Will always try to keep up with the service. I will convey your message to my team. Kind regards, Gigy.
Every time I have visited the care home, the residents are always so happy. The staff are amazing. It's a wonderful care home, would definitely recommend it to others. There are very high standards.
Kind regards, Gigy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
There are no upcoming events for Ashley Court Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Accreditations
There are no accreditations posted yet for Ashley Court Care Home.
Meet the Team (5)

The most rewarding thing is knowing our residents are receiving the best possible care, and seeing the smile on their faces means a lot. Likewise, residents' families take comfort and reassurance in this, too.

Many of our staff are long-serving, which is a testament to the atmosphere we create. Staff are comfortable and happy to work and we provide them with a high level of support at all times. We’re always in touch with families so they know their loved ones are being well looked after.

I enjoy working as part of a supportive team where listening to one another helps create a warm and welcoming home for our residents. I enrich residents’ lives by being kind, helpful, and doing everything I can to ensure their comfort and make them feel truly at home. My background includes college education, mechanical training, and P.A.T. testing qualifications.

I enjoy cooking homemade meals for our residents and working alongside a supportive team that keeps me informed of any changes in residents’ needs. I enrich residents’ lives by getting to know their personal preferences and preparing comforting, home-style meals that help make Ashley Court feel relaxed and welcoming. I hold a Level 3 Food Hygiene qualification.

As Head Housekeeper at Ashley Court, I take pride in creating a clean, safe, and welcoming environment for residents. I enrich residents’ lives by ensuring their living spaces are comfortable and personalised, while also taking time to chat, listen, and show kindness each day. My training includes infection prevention and control, manual handling and moving techniques, cleaning procedures and product use, and health and safety.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley Court Care Home to verify any information. View our terms and conditions. Ashley Court Care Home has an Enhanced Service -more info.