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Ashley Court Care Home

6/10 St Peters Road, Ashley Cross, Poole, Dorset BH14 0PA
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The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)
Ashley Court Care Home, Poole
From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)
Ashley Court Care Home, Poole
Ashley Court Care Home, Poole

Ashley Court, located in the lovely coastal town of Poole, is a friendly and caring residential home that offers a comfortable and peaceful environment. With the seaside close by and plenty of local attractions, Ashley Court is perfect for those who want a calm setting with lots to do. Residents and their families can enjoy nearby restaurants, parks, beaches, and historic places together.

The home is easy to reach by road,...  

Care Provided by Ashley Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700From £1,750
Residential Dementia CareFrom £1,700From £1,750
Nursing CareFrom £1,700From £1,750
Nursing Dementia CareFrom £1,700From £1,750

Contact Ashley Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Gigy Johnson(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (12)

Ashley Court Care Home Reviews (219)

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9.8

Ashley Court Care Home has a Review Score of 9.8 (9.834) out of 10, based on 66 reviews in the last 2 years. Over all time Ashley Court Care Home has 219 reviews.

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Showing 219 reviews matching selected criteria
Review from Steve H (Son of Resident) published on 7 January 2025 Submitted via Postal Card
Overall Experience

Excellent care home. My father is well looked after. I have peace of mind knowing he is in a safe, warm home with staff who care.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many thanks for the lovely review. I will convey your feedback to my supportive staff and will continue to provide good quality of care and support. Many Thanks.

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Review from Tannya G (Daughter-in-law of Resident) published on 3 January 2025 Submitted via Website
Overall Experience

All staff are friendly, welcoming and interact with service users in a kind confident caring manner. Staff appear to listen to service users' wants and wishes and interpret their needs if unable to communicate.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your thoughtful feedback. We're pleased to hear that our staff are providing a friendly, caring and confident service, ensuring the needs and wishes of all service users are understood and respected.

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Review from S B (Sister-in-law of Resident) published on 23 December 2024 Submitted via Website
Overall Experience

We visit regularly and we are always very welcome. The resident had been very poorly but had started to recover. Mainly because of the wonderful care they get. Nothing is too much trouble. It is a pleasure to visit.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you so much for your kind feedback. We're delighted you feel welcomed and pleased the resident is recovering well. Your support means so much to us.

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Review from Paula C (Niece of Resident) published on 23 December 2024 Submitted via Website
Overall Experience

Ashley Court is an amazing care home which I highly recommend. All the staff are extremely friendly and welcoming and go out of their way to accommodate visitors and ensure that they meet the needs of all their residents. My aunt is clean, settled and happy. Her physical and mental health has improved greatly since she arrived in March 2024. She views this home as her own home and she has a new zest for life and enjoys joining in with activities. I really think that she feels she is part of one big family. My aunt is extremely happy and settled. No criticisms whatsoever. Well done and thank you to all the staff!

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind feedback. We're happy to hear that your aunt has settled in so well and feels at home at Ashley Court. Our team is committed to providing a welcoming, family-like environment where residents can thrive physically, mentally, and socially. Knowing that she's happy, engaged, and enjoying her time with us is truly rewarding. Your appreciation means a lot to us thank you!

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Review from Edward B (Brother of Resident) published on 19 December 2024 Submitted via Website
Overall Experience

Ashley Court is well run as being very efficient and friendly and courteous the staff are very welcoming and friendly and hard working It is very clean and tidy My sister is very happy and comfortable in her room.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your lovely feedback! We're happy to hear your sister feels happy and comfortable in her room. Our team works hard to maintain a welcoming, clean and friendly environment and it's wonderful to know their efforts are appreciated.

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Review from B C (Wife of Resident) published on 19 December 2024 Submitted via Website
Overall Experience
I am very happy with the care and overall support by nurse and carer

First class. And thank every staff for the help. The home is clean and nice. And the activity is very enjoyable. Even the office member are very nice and helpful.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your wonderful feedback! We're delighted to hear you're happy with the care, support and activities provided. Our team works hard to create a clean, welcoming and enjoyable environment and your kind words mean so much to us.

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Review from Martin G (Son of Resident) published on 19 December 2024 Submitted via Website
Overall Experience

Ashley Court is a wonderful home. I feel everything very good. The service and care that my mom has been provided has been fantastic. My family and I couldn't be happier. The staff are first class and go above and beyond to care for her.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind words! We're delighted to hear your mom is receiving excellent care and that you're happy with our service. It's our pleasure to go above and beyond for our residents and their families.

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Review from J B (Daughter of Resident) published on 18 December 2024 Submitted via Website
Overall Experience
My mother spent 3 months in hospital - probably 6 weeks longer than she needed as she was unable to go back to her own home. After much waiting, Mum was transferred to Ashley Court. She has only been there three weeks but has settled in very well and I can only say good things about the care she is receiving. Absolutely outstanding.
Their kindness and professionalism both to her and me after what has been a very stressful time is better than I could have hoped for.

My main requirement for an 86-year-old with cognitive decline/dementia is that Mum be happy, safe and secure - and so far everyone at Ashley Court has delivered on this.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind words. We are so pleased to hear that your mother has settled in well at Ashley Court and that you feel supported during this time. Providing a safe, secure and caring environment for both residents and their families is our top priority and we are grateful for your trust in us. If you need anything at all, please don't hesitate to reach out.

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Review from Leonard C (Brother of Resident) published on 16 December 2024 Submitted via Postal Card
Overall Experience

We are always welcomed on arrival and looked after. My brother's room is always very clean and the staff looking after him are kind, considerate and helpful. My brother's care has always been very good. We are so glad we chose this home as we couldn't find better. All the staff are friendly and kind.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you so much for your kind words and feedback. We are happy to hear that you and your brother have had such a positive experience with us. It means a lot to know that our staff's dedication and care are making a difference. If you ever need anything or have suggestions, please don't hesitate to reach out. Thank you for trusting us to care for him!

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Review from Gary H (Son of Resident) published on 12 December 2024 Submitted via Website
Overall Experience

Dad has been here for nearly 2 years now. He is very happy and settled and very well looked after. All the staff are caring and professional and genuinely take an interest in Dad's well-being. They also make any visitors he has more than welcome. We are really happy we found Ashley Court for dad.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind words. We are happy to hear your dad is happy and well cared for at Ashley Court. It's our privilege to support him and make visitors feel welcome.

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Review from Alison D (Daughter of Resident) published on 12 December 2024 Submitted via Website
Overall Experience
Our family is so grateful to have been offered this home for Dad.
The staff always greet us with a smile and are so welcoming, especially the little children in our big family when visiting.
They care for the residents with such empathy. I often witness them holding hands and reassuring the residents with such kindness.

It's reassuring that he is being well cared for.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you so much for your kind words. We're so glad your family feels welcome at Ashley Court and that your dad is receiving the care and empathy he deserves. It's heartwarming to hear how much the little moments mean to you. Please let us know if there's ever anything more we can do.

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Review from Linda M (Wife of Resident) published on 12 December 2024 Submitted via Postal Card
Overall Experience

My husband has Alzheimer's and has resided in Ashley Court Care Home for three months now. I find that his general health has greatly improved due to the excellent care he is receiving.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for sharing your positive experience. We're so pleased to hear that your husband's health has improved since joining us at Ashley Court. Providing exceptional care and support is at the heart of what we do and it's wonderful to know we've made a difference for him. Please don't hesitate to reach out if there's anything more we can do to assist you.

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Review from Louis C (Resident / Service User) published on 11 December 2024 Submitted via Postal Card
Overall Experience

Lovely room, always clean. Toilet is clean too. Clothes washed and returned promptly. The staff are wonderful. Food is very good. Activities very good and varied. I love it here.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you so much for your wonderful feedback! We're delighted to hear that you're enjoying your time here and appreciate the cleanliness, prompt service and varied activities. If there's anything we can do to make your stay even better, please don't hesitate to let us know. We're so glad to have you here.

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Review from Jill C (Partner of Resident) published on 11 December 2024 Submitted via Postal Card
Overall Experience

He is very happy in Ashley Court Care Home. I am very pleased he is here. I am kept informed at all times and treated with respect by all the staff. Because he is happy, I am happy too.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind words. We're so glad to hear that both you and your loved one are happy with the care at Ashley Court. Treating everyone with respect is our priority and it is wonderful to know our efforts are appreciated.

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Review from J D (Granddaughter of Resident) published on 10 December 2024 Submitted via Postal Card
Overall Experience

When I visit, the staff make me feel very welcome. My relative always looks happy.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind words! We're so glad you feel welcomed and it's wonderful to see your relative happy. Your feedback means a lot to us and encourages our team to continue providing excellent care and I will pass this message to our staff.

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Review from W H (Daughter of Resident) published on 5 December 2024 Submitted via Website
Overall Experience

My mother has been a resident of Ashley Court for 14 months and we are very happy with the care that she receives. Staff are polite and friendly and nursing staff attentive to her needs. We were keen to have continuity and this has been the case with Ashley Court, the same staff support mum and they have built a rapport over the months. This is the best place for our mother, we feel she is safe here.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many Thanks for your. Kind words and I will convey your message to my staff, will work hard to maintain the quality throughout. Kind regards, Home Manager.

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Review from Patricia H (Daughter of Resident) published on 4 December 2024 Submitted via Postal Card
Overall Experience

The care for my mother continues to be exemplary. All her needs are well taken care of. There are lots of activities to keep her engaged and I believe she is happy. Thank you to all staff for their kind and caring approach to all residents.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind words and support. We're so pleased to hear your mother is happy and well cared for. Your appreciation means a lot to our team. Thank you so much.

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Review from M B (Sister of Resident) published on 6 November 2024 Submitted via Postal Card
Overall Experience

Coming from overseas to visit my brother, it has been amazing to see him so well cared for. The standards are really high and I feel he is more happy than I've seen him in a long time. The staff are so friendly, always asking if everything is ok. I feel he is in such a good place, it makes it easier living far away knowing he has this level of care. Thank you.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

We would like to thank you for your lovely words. We are extremely happy to know that your brother is happy staying here and we are able to meet his needs. We look forward to also working harder and keeping your expectations to the mark. Many thanks.

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Review from Mary R (Wife of Resident) published on 6 November 2024 Submitted via Postal Card
Overall Experience

My husband has been a resident for 4 years and has at all times been very well cared for. Over the years his dementia has increased and he needs more and more support with washing, dressing and eating and recently moving. He is calm and content when I visit him and seems happy. When he was very poorly last month, he was given good care very quickly.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many Thanks for your lovely words. I would convey your kind words to my team and will work hard to keep all our resident's needs up to the mark. Many thanks.

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Review from L W (Daughter of Resident) published on 31 October 2024 Submitted via Postal Card
Overall Experience

Ashley Court has done such a good wonderful job of looking after my dad. They are all so kind, thoughtful and caring to me, my mother and of course my dad. A huge thank you to all the team. They are all amazing!

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind words! We're so glad to hear our team's care has made a difference for your dad and your family. Your appreciation means a lot to us all at Ashley court!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

There are no upcoming events for Ashley Court Care Home.

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Ashley Court Care Home.

Meet the Team (5)

Gigy Johnson
Gigy JohnsonJob Title:Home ManagerJoined: 2019

The most rewarding thing is knowing our residents are receiving the best possible care, and seeing the smile on their faces means a lot. Likewise, residents' families take comfort and reassurance in this, too.

Ancy Shaji
Ancy ShajiJob Title:Deputy ManagerJoined: 2014

Many of our staff are long-serving, which is a testament to the atmosphere we create. Staff are comfortable and happy to work and we provide them with a high level of support at all times. We’re always in touch with families so they know their loved ones are being well looked after.

Ioan Popa
Ioan PopaJob Title:Head of MaintenanceJoined: 2014

I enjoy working as part of a supportive team where listening to one another helps create a warm and welcoming home for our residents. I enrich residents’ lives by being kind, helpful, and doing everything I can to ensure their comfort and make them feel truly at home. My background includes college education, mechanical training, and P.A.T. testing qualifications.

Mihai Croitoru
Mihai CroitoruJob Title:Head ChefJoined: 2019

I enjoy cooking homemade meals for our residents and working alongside a supportive team that keeps me informed of any changes in residents’ needs. I enrich residents’ lives by getting to know their personal preferences and preparing comforting, home-style meals that help make Ashley Court feel relaxed and welcoming. I hold a Level 3 Food Hygiene qualification.

Albert Prazeres
Albert PrazeresJob Title:Head HousekeeperJoined: 2013

As Head Housekeeper at Ashley Court, I take pride in creating a clean, safe, and welcoming environment for residents. I enrich residents’ lives by ensuring their living spaces are comfortable and personalised, while also taking time to chat, listen, and show kindness each day. My training includes infection prevention and control, manual handling and moving techniques, cleaning procedures and product use, and health and safety.

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