
The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)

From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)


The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)

From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)


Ashley Court, located in the lovely coastal town of Poole, is a friendly and caring residential home that offers a comfortable and peaceful environment. With the seaside close by and plenty of local attractions, Ashley Court is perfect for those who want a calm setting with lots to do. Residents and their families can enjoy nearby restaurants, parks, beaches, and historic places together.
The home is easy to reach by road,...
Care Provided by Ashley Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashley Court Care Home for full pricing details and T&Cs.
Contact Ashley Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Gigy Johnson(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (12)
Ashley Court Care Home Reviews (219)
Ashley Court Care Home has a Review Score of 9.8 (9.834) out of 10, based on 66 reviews in the last 2 years.
Over all time Ashley Court Care Home has 219 reviews.
Excellent care home. My father is well looked after. I have peace of mind knowing he is in a safe, warm home with staff who care.
Many thanks for the lovely review. I will convey your feedback to my supportive staff and will continue to provide good quality of care and support. Many Thanks.
All staff are friendly, welcoming and interact with service users in a kind confident caring manner. Staff appear to listen to service users' wants and wishes and interpret their needs if unable to communicate.
Thank you for your thoughtful feedback. We're pleased to hear that our staff are providing a friendly, caring and confident service, ensuring the needs and wishes of all service users are understood and respected.
We visit regularly and we are always very welcome. The resident had been very poorly but had started to recover. Mainly because of the wonderful care they get. Nothing is too much trouble. It is a pleasure to visit.
Thank you so much for your kind feedback. We're delighted you feel welcomed and pleased the resident is recovering well. Your support means so much to us.
Ashley Court is an amazing care home which I highly recommend. All the staff are extremely friendly and welcoming and go out of their way to accommodate visitors and ensure that they meet the needs of all their residents. My aunt is clean, settled and happy. Her physical and mental health has improved greatly since she arrived in March 2024. She views this home as her own home and she has a new zest for life and enjoys joining in with activities. I really think that she feels she is part of one big family. My aunt is extremely happy and settled. No criticisms whatsoever. Well done and thank you to all the staff!
Thank you for your kind feedback. We're happy to hear that your aunt has settled in so well and feels at home at Ashley Court. Our team is committed to providing a welcoming, family-like environment where residents can thrive physically, mentally, and socially. Knowing that she's happy, engaged, and enjoying her time with us is truly rewarding. Your appreciation means a lot to us thank you!
Ashley Court is well run as being very efficient and friendly and courteous the staff are very welcoming and friendly and hard working It is very clean and tidy My sister is very happy and comfortable in her room.
Thank you for your lovely feedback! We're happy to hear your sister feels happy and comfortable in her room. Our team works hard to maintain a welcoming, clean and friendly environment and it's wonderful to know their efforts are appreciated.
First class. And thank every staff for the help. The home is clean and nice. And the activity is very enjoyable. Even the office member are very nice and helpful.
Thank you for your wonderful feedback! We're delighted to hear you're happy with the care, support and activities provided. Our team works hard to create a clean, welcoming and enjoyable environment and your kind words mean so much to us.
Ashley Court is a wonderful home. I feel everything very good. The service and care that my mom has been provided has been fantastic. My family and I couldn't be happier. The staff are first class and go above and beyond to care for her.
Thank you for your kind words! We're delighted to hear your mom is receiving excellent care and that you're happy with our service. It's our pleasure to go above and beyond for our residents and their families.
Their kindness and professionalism both to her and me after what has been a very stressful time is better than I could have hoped for.
My main requirement for an 86-year-old with cognitive decline/dementia is that Mum be happy, safe and secure - and so far everyone at Ashley Court has delivered on this.
Thank you for your kind words. We are so pleased to hear that your mother has settled in well at Ashley Court and that you feel supported during this time. Providing a safe, secure and caring environment for both residents and their families is our top priority and we are grateful for your trust in us. If you need anything at all, please don't hesitate to reach out.
We are always welcomed on arrival and looked after. My brother's room is always very clean and the staff looking after him are kind, considerate and helpful. My brother's care has always been very good. We are so glad we chose this home as we couldn't find better. All the staff are friendly and kind.
Thank you so much for your kind words and feedback. We are happy to hear that you and your brother have had such a positive experience with us. It means a lot to know that our staff's dedication and care are making a difference. If you ever need anything or have suggestions, please don't hesitate to reach out. Thank you for trusting us to care for him!
Dad has been here for nearly 2 years now. He is very happy and settled and very well looked after. All the staff are caring and professional and genuinely take an interest in Dad's well-being. They also make any visitors he has more than welcome. We are really happy we found Ashley Court for dad.
Thank you for your kind words. We are happy to hear your dad is happy and well cared for at Ashley Court. It's our privilege to support him and make visitors feel welcome.
The staff always greet us with a smile and are so welcoming, especially the little children in our big family when visiting.
They care for the residents with such empathy. I often witness them holding hands and reassuring the residents with such kindness.
It's reassuring that he is being well cared for.
Thank you so much for your kind words. We're so glad your family feels welcome at Ashley Court and that your dad is receiving the care and empathy he deserves. It's heartwarming to hear how much the little moments mean to you. Please let us know if there's ever anything more we can do.
My husband has Alzheimer's and has resided in Ashley Court Care Home for three months now. I find that his general health has greatly improved due to the excellent care he is receiving.
Thank you for sharing your positive experience. We're so pleased to hear that your husband's health has improved since joining us at Ashley Court. Providing exceptional care and support is at the heart of what we do and it's wonderful to know we've made a difference for him. Please don't hesitate to reach out if there's anything more we can do to assist you.
Lovely room, always clean. Toilet is clean too. Clothes washed and returned promptly. The staff are wonderful. Food is very good. Activities very good and varied. I love it here.
Thank you so much for your wonderful feedback! We're delighted to hear that you're enjoying your time here and appreciate the cleanliness, prompt service and varied activities. If there's anything we can do to make your stay even better, please don't hesitate to let us know. We're so glad to have you here.
He is very happy in Ashley Court Care Home. I am very pleased he is here. I am kept informed at all times and treated with respect by all the staff. Because he is happy, I am happy too.
Thank you for your kind words. We're so glad to hear that both you and your loved one are happy with the care at Ashley Court. Treating everyone with respect is our priority and it is wonderful to know our efforts are appreciated.
When I visit, the staff make me feel very welcome. My relative always looks happy.
Thank you for your kind words! We're so glad you feel welcomed and it's wonderful to see your relative happy. Your feedback means a lot to us and encourages our team to continue providing excellent care and I will pass this message to our staff.
My mother has been a resident of Ashley Court for 14 months and we are very happy with the care that she receives. Staff are polite and friendly and nursing staff attentive to her needs. We were keen to have continuity and this has been the case with Ashley Court, the same staff support mum and they have built a rapport over the months. This is the best place for our mother, we feel she is safe here.
Many Thanks for your. Kind words and I will convey your message to my staff, will work hard to maintain the quality throughout. Kind regards, Home Manager.
The care for my mother continues to be exemplary. All her needs are well taken care of. There are lots of activities to keep her engaged and I believe she is happy. Thank you to all staff for their kind and caring approach to all residents.
Thank you for your kind words and support. We're so pleased to hear your mother is happy and well cared for. Your appreciation means a lot to our team. Thank you so much.
Coming from overseas to visit my brother, it has been amazing to see him so well cared for. The standards are really high and I feel he is more happy than I've seen him in a long time. The staff are so friendly, always asking if everything is ok. I feel he is in such a good place, it makes it easier living far away knowing he has this level of care. Thank you.
We would like to thank you for your lovely words. We are extremely happy to know that your brother is happy staying here and we are able to meet his needs. We look forward to also working harder and keeping your expectations to the mark. Many thanks.
My husband has been a resident for 4 years and has at all times been very well cared for. Over the years his dementia has increased and he needs more and more support with washing, dressing and eating and recently moving. He is calm and content when I visit him and seems happy. When he was very poorly last month, he was given good care very quickly.
Many Thanks for your lovely words. I would convey your kind words to my team and will work hard to keep all our resident's needs up to the mark. Many thanks.
Ashley Court has done such a good wonderful job of looking after my dad. They are all so kind, thoughtful and caring to me, my mother and of course my dad. A huge thank you to all the team. They are all amazing!
Thank you for your kind words! We're so glad to hear our team's care has made a difference for your dad and your family. Your appreciation means a lot to us all at Ashley court!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
There are no upcoming events for Ashley Court Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Accreditations
There are no accreditations posted yet for Ashley Court Care Home.
Meet the Team (5)

The most rewarding thing is knowing our residents are receiving the best possible care, and seeing the smile on their faces means a lot. Likewise, residents' families take comfort and reassurance in this, too.

Many of our staff are long-serving, which is a testament to the atmosphere we create. Staff are comfortable and happy to work and we provide them with a high level of support at all times. We’re always in touch with families so they know their loved ones are being well looked after.

I enjoy working as part of a supportive team where listening to one another helps create a warm and welcoming home for our residents. I enrich residents’ lives by being kind, helpful, and doing everything I can to ensure their comfort and make them feel truly at home. My background includes college education, mechanical training, and P.A.T. testing qualifications.

I enjoy cooking homemade meals for our residents and working alongside a supportive team that keeps me informed of any changes in residents’ needs. I enrich residents’ lives by getting to know their personal preferences and preparing comforting, home-style meals that help make Ashley Court feel relaxed and welcoming. I hold a Level 3 Food Hygiene qualification.

As Head Housekeeper at Ashley Court, I take pride in creating a clean, safe, and welcoming environment for residents. I enrich residents’ lives by ensuring their living spaces are comfortable and personalised, while also taking time to chat, listen, and show kindness each day. My training includes infection prevention and control, manual handling and moving techniques, cleaning procedures and product use, and health and safety.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley Court Care Home to verify any information. View our terms and conditions. Ashley Court Care Home has an Enhanced Service -more info.