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Ashley Court Care Home

6/10 St Peters Road, Ashley Cross, Poole, Dorset BH14 0PA
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The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)
Ashley Court Care Home, Poole
From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)
Ashley Court Care Home, Poole
Ashley Court Care Home, Poole

Ashley Court, located in the lovely coastal town of Poole, is a friendly and caring residential home that offers a comfortable and peaceful environment. With the seaside close by and plenty of local attractions, Ashley Court is perfect for those who want a calm setting with lots to do. Residents and their families can enjoy nearby restaurants, parks, beaches, and historic places together.

The home is easy to reach by road,...  

Care Provided by Ashley Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700From £1,750
Residential Dementia CareFrom £1,700From £1,750
Nursing CareFrom £1,700From £1,750
Nursing Dementia CareFrom £1,700From £1,750

Contact Ashley Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Gigy Johnson(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (12)

Ashley Court Care Home Reviews (219)

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9.8

Ashley Court Care Home has a Review Score of 9.8 (9.834) out of 10, based on 66 reviews in the last 2 years. Over all time Ashley Court Care Home has 219 reviews.

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Showing 219 reviews matching selected criteria
Review from J W (Next of Kin) published on 22 January 2026 Submitted via Postal Card
Overall Experience

I find Ashely Court Care Home to be a kind/caring friendly care home a very inviting / welcoming care home. Brightly decorated and very clean. Staff and management are kind and easy to approach.The activities staff are lovely and do their best best to entertain all the resident at Ashley Court. When visiting my friend at Ashley Court its nice to sit in the lounge and or dining room with the staff and residence. It's a lovely environment to be in.

Reply from Gigy Johnson, Manager at Ashley Court Care Home
Thank you for your kind feedback.

We are pleased to hear that you find Ashley Court to be a welcoming, caring, and clean environment, and that our staff and activities team have made a positive impression. Your comments are greatly appreciated and will be shared with the team.

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Review from Andrea P (Daughter of Resident) published on 21 January 2026 Submitted via Website
Overall Experience
My Mum has only been at Ashley Court for a few weeks and is still settling, however, the staff have exceeded all expectations in their care towards her and us as a family. All staff are friendly and approachable and always have a smile!! It really makes such a difference! We feel that we are listened to and any concerns actioned straight away.

So far we are very impressed

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your lovely feedback. We are delighted to hear that your mum is settling in well and that you feel supported as a family. Our team will be pleased to know their care and approach have made a positive difference. Thank you.

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Review from Susan R (Friend of Resident) published on 14 January 2026 Submitted via Postal Card
Overall Experience

My friend Eddie has been here since June. I have always found the staff very welcoming and helpful. Eddie is always smartly dressed and well cared for, and has settled quite well. Ashley Court offer a good range of activities for residents, and the outdoor area is excellent for residents to enjoy. I am kept informed of Eddies needs and treatments, and am extremely happy with all of his care here.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

We are truly grateful for your kind feedback. It's wonderful to hear that our team is welcoming, that the care provided meets your expectations, and that our residents enjoy the activities and outdoor spaces. Thank you again for your trust and support.

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Review from B M (Wife of Resident) published on 22 December 2025 Submitted via Postal Card
Overall Experience

I has been my experience during this short period of time that my husband, Jack, has received excellent care & attention in every aspect of the care home. My thanks are to the wonderful staff.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind feedback. We're delighted to hear that you've been pleased with the care and attention provided. Your words are greatly appreciated and will be shared with our dedicated team, as they continue to deliver the highest standard of care.

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Review from Louise C (Daughter of Resident) published on 7 November 2025 Submitted via Website
Overall Experience

The staff at Ashley Court in particular the office and activities team and nurses go above and beyond to take care of my father. The office ladies are so welcoming and go the extra mile for their residents.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your lovely feedback. We're so pleased to hear your father is well cared for and that our office, activities, and nursing teams have made a positive difference. Your kind words mean a lot to us all at Ashley Court.

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Review from S M (Niece of Resident) published on 22 July 2025 Submitted via Postal Card
Overall Experience

The staff are very understanding and responsive to the residents needs and changing moods. Our aunt is very well cared for. She feels safe and secure and most importantly is happy at Ashley Court. She can be difficult but is always treated with respect.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you so much for your kind and thoughtful message. We're truly grateful for your trust and are so pleased to hear that your aunt feels safe, respected, and happy here at Ashley Court. It's a privilege to care for her, and we're glad our team's efforts are making a positive difference.

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Review from Sylvia M (Niece of Resident) published on 16 July 2025 Submitted via Postal Card
Overall Experience

The staff at Ashley Care Home seem very caring and organized. The lounge areas and rooms are bright, and clean. The meals are of good quality and served either in the room or in the dining hall. We saw a small group of residents participating in a workshop while others were enjoying music videos on the lounge tv. There seems to be a good effort to engage those residents who are capable of participating in something organized while others are allowed to relax. The residents have varying degrees of dementia which must be difficult for the staff at times but our aunt appears well cared for and safe. There doesn't appear to be any interaction between the residents but when I said hello to a couple of people they did say hello back. Ashley Court provides a necessary home for many elderly people who need full time care and from what I have seen they do it with care and safety in mind. Family members are encouraged to come and visit and this makes us feel welcome when we are there. The staff are most accommodating to make our visits as positive as possible.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind words and thoughtful feedback. We're so pleased to hear that your aunt is well cared for and that you find the home clean, welcoming, and supportive. Our team works hard to provide a safe, engaging environment for all our residents, and it's wonderful to know those efforts...  

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Review from A S (Sister of Resident) published on 16 June 2025 Submitted via Postal Card
Overall Experience

My brother has not been there very long but have been impressed with everything I have seen. My brother was impressed as soon as he moved in. He loves the food (it always smells lovely).

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your lovely feedback. We're so pleased to hear your brother is settling in well at Ashley Court and enjoying the food-our team works hard to make everyone feel at home.If you ever need anything, please don't hesitate to reach out.

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Review from Georgina M (Sister of Resident) published on 12 June 2025 Submitted via Postal Card
Overall Experience

My brother has not been in the home very long. But he says the food and staff are excellent. I have nothing but high praises for the staff and feel happy knowing he is getting good treatment.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind words. We're so pleased your brother is happy and well cared for. It means a lot to know you feel confident in the support he's receiving.

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Review from Daisy T (Wife of Resident) published on 3 June 2025 Submitted via Postal Card
Overall Experience

Very nice care home. All staff very friendly and helpful. Happy place.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind words. We're so glad you find Ashley Court a happy place and that our team has made a positive impression. Your feedback means a lot to us!

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Review from Patricia S (Sister-in-law of Resident) published on 20 May 2025 Submitted via Postal Card
Overall Experience

I came to visit my sister in law. We sat in the garden which is very pleasant. I found all the staff very helpful and nice. My sister in law seems very happy which is the main thing.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you so much for your kind words. We're truly passionate about creating a welcoming and caring environment, so it's heartening to hear your visit was enjoyable and that your sister-in-law is happy. Knowing our staff made a positive impression means a great support for us.

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Review from Z M (Sister of Resident) published on 20 May 2025 Submitted via Postal Card
Overall Experience

The staff are always friendly and approachable. The room and all areas are kept clean and tidy. Support is provided to my brother to wash, dress and when needed during the day. Any medical issues are addressed promptly and dealt with. The staff always speak to my brother and acknowledge him. I take my brother out so do not spend much time in the care home.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind feedback. We're glad to hear your brother feels supported and that you find our staff friendly and the environment clean. We appreciate your involvement in his care and are always here if you need anything.

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Review from A P (Friend of Resident) published on 25 April 2025 Submitted via Postal Card
Overall Experience

As soon as you walk through the door, you are greeted with such warmth & friendliness. The staff are always so cheerful & helpful. I would certainly recommend Ashley Court Care Home.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many Thanks for your kind words. I will convey your motivating words to my staff and will always try to improve.Kind regards

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Review from Paul S (Son of Resident) published on 22 April 2025 Submitted via Postal Card
Overall Experience

Every staff member, from nurse to cleaner are polite and friendly. All of the staff care and that gives you a sense of security and support for of your relative.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many Thanks for your lovely message. Will convey your message to my staff and will try to keep up with expectation. Kind regards.

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Review from Steve J (Son of Resident) published on 14 April 2025 Submitted via Postal Card
Overall Experience

Father has only been in the home since November and it is his and our both experience of a care home, so have nothing to compare too. He seems settled and happy and has his needs met. Room seems basic but functional and clean. Staff all are nice and helpful.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many Thanks for you review. I will convey the message to my team member. Many Thanks

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Review from John C (Nephew of Resident) published on 19 February 2025 Submitted via Postal Card
Overall Experience

My aunt is happy and settled. Her health has greatly improved since she arrived in March 2024. The home is always warm, clean and welcoming and every member of staff has a smile on their face. Nothing is too much trouble. A real home-from-home atmosphere. Well done to all the staff for your kindness and care!

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you so much for your heartwarming feedback! We are delighted to hear that your aunt is happy and thriving with us. Our team is dedicated to creating a warm, welcoming, and caring environment, and it's wonderful to know that their efforts are making a positive impact. Your kind words truly...  

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Review from Laura J (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card
Overall Experience

I am extremely satisfied with the excellent care provided to my father. The food is of superb quality and the activities provided are interesting and varied. My father is extremely happy with the care worker and has formed close friendships, especially with 'nurse nicey'!

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your heartfelt review! We're so pleased to hear that your father is receiving excellent care and enjoying the food, activities, and companionship. It's especially wonderful that he has formed close friendships, including with 'nurse nicey.' Your kind words mean a lot to us, and we're honoured to be part of his care.

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Review from Tony C (Grandson of Resident) published on 16 January 2025 Submitted via Postal Card
Overall Experience

Well looked after, seems very happy in the home. The staff are very kind and helpful. Always looks clean and well cared for. Very pleased with the home.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your wonderful feedback. We're so pleased to hear you're happy with the care and environment we provide. Our team works hard to ensure everyone feels comfortable and well looked after and your kind words mean so much to us.

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Review from Andrew G (Son of Resident) published on 15 January 2025 Submitted via Postal Card
Overall Experience

I have nothing but praise for the way my mother has been looked after. The care she has received has been exceptional and I and my family are very grateful.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind feedback. We're delighted to hear your mother has received exceptional care and we're grateful for your support.

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Review from Claire G (Wife of Resident) published on 9 January 2025 Submitted via Website
Overall Experience

My husband has been at Ashley Court for 9 months. His needs are quite complex but the staff have been excellent at providing him with the care he needs and are always friendly and cheerful. The home itself is clean, welcoming and homely.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind words. We're so pleased to hear your husband is well cared for and that you find Ashley Court welcoming. Our team takes pride in providing compassionate and professional care and your support means so much to us.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

There are no upcoming events for Ashley Court Care Home.

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Ashley Court Care Home.

Meet the Team (5)

Gigy Johnson
Gigy JohnsonJob Title:Home ManagerJoined: 2019

The most rewarding thing is knowing our residents are receiving the best possible care, and seeing the smile on their faces means a lot. Likewise, residents' families take comfort and reassurance in this, too.

Ancy Shaji
Ancy ShajiJob Title:Deputy ManagerJoined: 2014

Many of our staff are long-serving, which is a testament to the atmosphere we create. Staff are comfortable and happy to work and we provide them with a high level of support at all times. We’re always in touch with families so they know their loved ones are being well looked after.

Ioan Popa
Ioan PopaJob Title:Head of MaintenanceJoined: 2014

I enjoy working as part of a supportive team where listening to one another helps create a warm and welcoming home for our residents. I enrich residents’ lives by being kind, helpful, and doing everything I can to ensure their comfort and make them feel truly at home. My background includes college education, mechanical training, and P.A.T. testing qualifications.

Mihai Croitoru
Mihai CroitoruJob Title:Head ChefJoined: 2019

I enjoy cooking homemade meals for our residents and working alongside a supportive team that keeps me informed of any changes in residents’ needs. I enrich residents’ lives by getting to know their personal preferences and preparing comforting, home-style meals that help make Ashley Court feel relaxed and welcoming. I hold a Level 3 Food Hygiene qualification.

Albert Prazeres
Albert PrazeresJob Title:Head HousekeeperJoined: 2013

As Head Housekeeper at Ashley Court, I take pride in creating a clean, safe, and welcoming environment for residents. I enrich residents’ lives by ensuring their living spaces are comfortable and personalised, while also taking time to chat, listen, and show kindness each day. My training includes infection prevention and control, manual handling and moving techniques, cleaning procedures and product use, and health and safety.

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