
The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)

From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)


The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)

From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)


Ashley Court, located in the lovely coastal town of Poole, is a friendly and caring residential home that offers a comfortable and peaceful environment. With the seaside close by and plenty of local attractions, Ashley Court is perfect for those who want a calm setting with lots to do. Residents and their families can enjoy nearby restaurants, parks, beaches, and historic places together.
The home is easy to reach by road,...
Care Provided by Ashley Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashley Court Care Home for full pricing details and T&Cs.
Contact Ashley Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Gigy Johnson(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (12)
Ashley Court Care Home Reviews (219)
Ashley Court Care Home has a Review Score of 9.8 (9.834) out of 10, based on 66 reviews in the last 2 years.
Over all time Ashley Court Care Home has 219 reviews.
I find Ashely Court Care Home to be a kind/caring friendly care home a very inviting / welcoming care home. Brightly decorated and very clean. Staff and management are kind and easy to approach.The activities staff are lovely and do their best best to entertain all the resident at Ashley Court. When visiting my friend at Ashley Court its nice to sit in the lounge and or dining room with the staff and residence. It's a lovely environment to be in.
We are pleased to hear that you find Ashley Court to be a welcoming, caring, and clean environment, and that our staff and activities team have made a positive impression. Your comments are greatly appreciated and will be shared with the team.
So far we are very impressed
Thank you for your lovely feedback. We are delighted to hear that your mum is settling in well and that you feel supported as a family. Our team will be pleased to know their care and approach have made a positive difference. Thank you.
My friend Eddie has been here since June. I have always found the staff very welcoming and helpful. Eddie is always smartly dressed and well cared for, and has settled quite well. Ashley Court offer a good range of activities for residents, and the outdoor area is excellent for residents to enjoy. I am kept informed of Eddies needs and treatments, and am extremely happy with all of his care here.
We are truly grateful for your kind feedback. It's wonderful to hear that our team is welcoming, that the care provided meets your expectations, and that our residents enjoy the activities and outdoor spaces. Thank you again for your trust and support.
I has been my experience during this short period of time that my husband, Jack, has received excellent care & attention in every aspect of the care home. My thanks are to the wonderful staff.
Thank you for your kind feedback. We're delighted to hear that you've been pleased with the care and attention provided. Your words are greatly appreciated and will be shared with our dedicated team, as they continue to deliver the highest standard of care.
The staff at Ashley Court in particular the office and activities team and nurses go above and beyond to take care of my father. The office ladies are so welcoming and go the extra mile for their residents.
Thank you for your lovely feedback. We're so pleased to hear your father is well cared for and that our office, activities, and nursing teams have made a positive difference. Your kind words mean a lot to us all at Ashley Court.
The staff are very understanding and responsive to the residents needs and changing moods. Our aunt is very well cared for. She feels safe and secure and most importantly is happy at Ashley Court. She can be difficult but is always treated with respect.
Thank you so much for your kind and thoughtful message. We're truly grateful for your trust and are so pleased to hear that your aunt feels safe, respected, and happy here at Ashley Court. It's a privilege to care for her, and we're glad our team's efforts are making a positive difference.
The staff at Ashley Care Home seem very caring and organized. The lounge areas and rooms are bright, and clean. The meals are of good quality and served either in the room or in the dining hall. We saw a small group of residents participating in a workshop while others were enjoying music videos on the lounge tv. There seems to be a good effort to engage those residents who are capable of participating in something organized while others are allowed to relax. The residents have varying degrees of dementia which must be difficult for the staff at times but our aunt appears well cared for and safe. There doesn't appear to be any interaction between the residents but when I said hello to a couple of people they did say hello back. Ashley Court provides a necessary home for many elderly people who need full time care and from what I have seen they do it with care and safety in mind. Family members are encouraged to come and visit and this makes us feel welcome when we are there. The staff are most accommodating to make our visits as positive as possible.
Thank you for your kind words and thoughtful feedback. We're so pleased to hear that your aunt is well cared for and that you find the home clean, welcoming, and supportive. Our team works hard to provide a safe, engaging environment for all our residents, and it's wonderful to know those efforts...
My brother has not been there very long but have been impressed with everything I have seen. My brother was impressed as soon as he moved in. He loves the food (it always smells lovely).
Thank you for your lovely feedback. We're so pleased to hear your brother is settling in well at Ashley Court and enjoying the food-our team works hard to make everyone feel at home.If you ever need anything, please don't hesitate to reach out.
My brother has not been in the home very long. But he says the food and staff are excellent. I have nothing but high praises for the staff and feel happy knowing he is getting good treatment.
Thank you for your kind words. We're so pleased your brother is happy and well cared for. It means a lot to know you feel confident in the support he's receiving.
Very nice care home. All staff very friendly and helpful. Happy place.
Thank you for your kind words. We're so glad you find Ashley Court a happy place and that our team has made a positive impression. Your feedback means a lot to us!
I came to visit my sister in law. We sat in the garden which is very pleasant. I found all the staff very helpful and nice. My sister in law seems very happy which is the main thing.
Thank you so much for your kind words. We're truly passionate about creating a welcoming and caring environment, so it's heartening to hear your visit was enjoyable and that your sister-in-law is happy. Knowing our staff made a positive impression means a great support for us.
The staff are always friendly and approachable. The room and all areas are kept clean and tidy. Support is provided to my brother to wash, dress and when needed during the day. Any medical issues are addressed promptly and dealt with. The staff always speak to my brother and acknowledge him. I take my brother out so do not spend much time in the care home.
Thank you for your kind feedback. We're glad to hear your brother feels supported and that you find our staff friendly and the environment clean. We appreciate your involvement in his care and are always here if you need anything.
As soon as you walk through the door, you are greeted with such warmth & friendliness. The staff are always so cheerful & helpful. I would certainly recommend Ashley Court Care Home.
Many Thanks for your kind words. I will convey your motivating words to my staff and will always try to improve.Kind regards
Every staff member, from nurse to cleaner are polite and friendly. All of the staff care and that gives you a sense of security and support for of your relative.
Many Thanks for your lovely message. Will convey your message to my staff and will try to keep up with expectation. Kind regards.
Father has only been in the home since November and it is his and our both experience of a care home, so have nothing to compare too. He seems settled and happy and has his needs met. Room seems basic but functional and clean. Staff all are nice and helpful.
Many Thanks for you review. I will convey the message to my team member. Many Thanks
My aunt is happy and settled. Her health has greatly improved since she arrived in March 2024. The home is always warm, clean and welcoming and every member of staff has a smile on their face. Nothing is too much trouble. A real home-from-home atmosphere. Well done to all the staff for your kindness and care!
Thank you so much for your heartwarming feedback! We are delighted to hear that your aunt is happy and thriving with us. Our team is dedicated to creating a warm, welcoming, and caring environment, and it's wonderful to know that their efforts are making a positive impact. Your kind words truly...
I am extremely satisfied with the excellent care provided to my father. The food is of superb quality and the activities provided are interesting and varied. My father is extremely happy with the care worker and has formed close friendships, especially with 'nurse nicey'!
Thank you for your heartfelt review! We're so pleased to hear that your father is receiving excellent care and enjoying the food, activities, and companionship. It's especially wonderful that he has formed close friendships, including with 'nurse nicey.' Your kind words mean a lot to us, and we're honoured to be part of his care.
Well looked after, seems very happy in the home. The staff are very kind and helpful. Always looks clean and well cared for. Very pleased with the home.
Thank you for your wonderful feedback. We're so pleased to hear you're happy with the care and environment we provide. Our team works hard to ensure everyone feels comfortable and well looked after and your kind words mean so much to us.
I have nothing but praise for the way my mother has been looked after. The care she has received has been exceptional and I and my family are very grateful.
Thank you for your kind feedback. We're delighted to hear your mother has received exceptional care and we're grateful for your support.
My husband has been at Ashley Court for 9 months. His needs are quite complex but the staff have been excellent at providing him with the care he needs and are always friendly and cheerful. The home itself is clean, welcoming and homely.
Thank you for your kind words. We're so pleased to hear your husband is well cared for and that you find Ashley Court welcoming. Our team takes pride in providing compassionate and professional care and your support means so much to us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
There are no upcoming events for Ashley Court Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Accreditations
There are no accreditations posted yet for Ashley Court Care Home.
Meet the Team (5)

The most rewarding thing is knowing our residents are receiving the best possible care, and seeing the smile on their faces means a lot. Likewise, residents' families take comfort and reassurance in this, too.

Many of our staff are long-serving, which is a testament to the atmosphere we create. Staff are comfortable and happy to work and we provide them with a high level of support at all times. We’re always in touch with families so they know their loved ones are being well looked after.

I enjoy working as part of a supportive team where listening to one another helps create a warm and welcoming home for our residents. I enrich residents’ lives by being kind, helpful, and doing everything I can to ensure their comfort and make them feel truly at home. My background includes college education, mechanical training, and P.A.T. testing qualifications.

I enjoy cooking homemade meals for our residents and working alongside a supportive team that keeps me informed of any changes in residents’ needs. I enrich residents’ lives by getting to know their personal preferences and preparing comforting, home-style meals that help make Ashley Court feel relaxed and welcoming. I hold a Level 3 Food Hygiene qualification.

As Head Housekeeper at Ashley Court, I take pride in creating a clean, safe, and welcoming environment for residents. I enrich residents’ lives by ensuring their living spaces are comfortable and personalised, while also taking time to chat, listen, and show kindness each day. My training includes infection prevention and control, manual handling and moving techniques, cleaning procedures and product use, and health and safety.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley Court Care Home to verify any information. View our terms and conditions. Ashley Court Care Home has an Enhanced Service -more info.