Ashley Court Care Home

6/10 St Peters Road, Ashley Cross, Poole BH14 0PA
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9.8 200 Reviews
  • Ashley Court Care Home, Poole
Ashley Court, located in the lovely coastal town of Poole, is a friendly and caring residential home that offers a comfortable and peaceful environment. With the seaside close by and plenty of local attractions, Ashley Court is perfect for those who want a calm setting with lots to do. Residents and their families can enjoy nearby restaurants, parks, beaches, and historic places together.

The home is easy to reach by road, bus, or train, and is set in the popular area of Dorset, making it convenient for family visits.

Along with long-term care, Ashley Court also offers respite care, ideal for those needing short-term support due to illness or to give regular carers a break. This service ensures top-quality care for residents during their stay.

The activities coordinators at Ashley Court ensure that residents’ wishes are listened to and that there’s always something fun to do for those who want to take part.

Ashley Court has 60 bedrooms spread over three floors, all of which can be made personal to suit each resident’s taste. Residents can either bring their own furniture or use the home’s fully furnished rooms. The garden is a peaceful space with benches, a summer house and a greenhouse.

Known for its great activities and excellent care, Ashley Court is supported by a long-standing and caring team who work hard to make every day special.

Call today to speak with a care solutions advisor or book a visit to Ashley Court and see how they can help you.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Nursing Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Nursing Care: from £1750

These prices are only a guideline, please contact Ashley Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Gigy Johnson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (12)
Total of 200, showing 21-40
9.8

Ashley Court Care Home has a Review Score of 9.8 (9.844) out of 10, based on 64 reviews in the last 2 years. Over all time Ashley Court Care Home has 200 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Ashley Court is an amazing care home which I highly recommend. All the staff are extremely friendly and welcoming and go out of their way to accommodate visitors and ensure that they meet the needs of all their residents. My aunt is clean, settled and happy. Her physical and mental health has improved
greatly since she arrived in March 2024. She views this home as her own home and she has a new zest for life and enjoys joining in with activities. I really think that she feels she is part of one big family. My aunt is extremely happy and settled. No criticisms whatsoever. Well done and thank you to all the staff!

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind feedback. We're happy to hear that your aunt has settled in so well and feels at home at Ashley Court. Our team is committed to providing a welcoming, family-like environment where residents can thrive physically, mentally, and socially. Knowing that she's happy, engaged, and enjoying her time with us is truly rewarding. Your appreciation means a lot to us thank you!

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Overall Experience  Overall Experience 5.0 out of 5

Enjoy coming to visit my husband, always made to feel welcome. The nurse in charge and carers are very polite and available to talk with.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind words. We're so pleased to hear you feel welcome when visiting your husband and that our nurses and carers are polite and approachable.

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Overall Experience  Overall Experience 5.0 out of 5

Ashley Court is well run as being very efficient and friendly and courteous the staff are very welcoming and friendly and hard working It is very clean and tidy My sister is very happy and comfortable in her room.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your lovely feedback! We're happy to hear your sister feels happy and comfortable in her room. Our team works hard to maintain a welcoming, clean and friendly environment and it's wonderful to know their efforts are appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care and overall support by nurse and carer
First class. And thank every staff for the help. The home is clean and nice. And the activity is very enjoyable. Even the office member are very nice and helpful.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your wonderful feedback! We're delighted to hear you're happy with the care, support and activities provided. Our team works hard to create a clean, welcoming and enjoyable environment and your kind words mean so much to us.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and treat my husband with dignity and give excellent care.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind words. We're so pleased to hear that our staff's care and respect for your husband have made a positive impact. Providing dignified and excellent care is always our top priority.

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Overall Experience  Overall Experience 5.0 out of 5

Ashley Court is a wonderful home. I feel everything very good. The service and care that my mom has been provided has been fantastic. My family and I couldn't be happier. The staff are first class and go above and beyond to care for her.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind words! We're delighted to hear your mom is receiving excellent care and that you're happy with our service. It's our pleasure to go above and beyond for our residents and their families.

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Overall Experience  Overall Experience 5.0 out of 5

My mother spent 3 months in hospital - probably 6 weeks longer than she needed as she was unable to go back to her own home. After much waiting, Mum was transferred to Ashley Court. She has only been there three weeks but has settled in very well and I can only say good things about the care she is
receiving. Absolutely outstanding.
Their kindness and professionalism both to her and me after what has been a very stressful time is better than I could have hoped for.
My main requirement for an 86-year-old with cognitive decline/dementia is that Mum be happy, safe and secure - and so far everyone at Ashley Court has delivered on this.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind words. We are so pleased to hear that your mother has settled in well at Ashley Court and that you feel supported during this time. Providing a safe, secure and caring environment for both residents and their families is our top priority and we are grateful for your trust in us. If you need anything at all, please don't hesitate to reach out.

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Overall Experience  Overall Experience 5.0 out of 5

We are always welcomed on arrival and looked after. My brother's room is always very clean and the staff looking after him are kind, considerate and helpful. My brother's care has always been very good. We are so glad we chose this home as we couldn't find better. All the staff are friendly and kind.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you so much for your kind words and feedback. We are happy to hear that you and your brother have had such a positive experience with us. It means a lot to know that our staff's dedication and care are making a difference. If you ever need anything or have suggestions, please don't hesitate to reach out. Thank you for trusting us to care for him!

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Overall Experience  Overall Experience 5.0 out of 5

Dad has been here for nearly 2 years now. He is very happy and settled and very well looked after. All the staff are caring and professional and genuinely take an interest in Dad's well-being. They also make any visitors he has more than welcome. We are really happy we found Ashley Court for dad.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind words. We are happy to hear your dad is happy and well cared for at Ashley Court. It's our privilege to support him and make visitors feel welcome.

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Overall Experience  Overall Experience 5.0 out of 5

Our family is so grateful to have been offered this home for Dad.
The staff always greet us with a smile and are so welcoming, especially the little children in our big family when visiting.
They care for the residents with such empathy. I often witness them holding hands and reassuring the residents
with such kindness.
It's reassuring that he is being well cared for.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you so much for your kind words. We're so glad your family feels welcome at Ashley Court and that your dad is receiving the care and empathy he deserves. It's heartwarming to hear how much the little moments mean to you. Please let us know if there's ever anything more we can do.

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Overall Experience  Overall Experience 5.0 out of 5

My husband has Alzheimer's and has resided in Ashley Court Care Home for three months now. I find that his general health has greatly improved due to the excellent care he is receiving.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for sharing your positive experience. We're so pleased to hear that your husband's health has improved since joining us at Ashley Court. Providing exceptional care and support is at the heart of what we do and it's wonderful to know we've made a difference for him. Please don't hesitate to reach out if there's anything more we can do to assist you.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely room, always clean. Toilet is clean too. Clothes washed and returned promptly. The staff are wonderful. Food is very good. Activities very good and varied. I love it here.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you so much for your wonderful feedback! We're delighted to hear that you're enjoying your time here and appreciate the cleanliness, prompt service and varied activities. If there's anything we can do to make your stay even better, please don't hesitate to let us know. We're so glad to have you here.

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Overall Experience  Overall Experience 5.0 out of 5

He is very happy in Ashley Court Care Home. I am very pleased he is here. I am kept informed at all times and treated with respect by all the staff. Because he is happy, I am happy too.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind words. We're so glad to hear that both you and your loved one are happy with the care at Ashley Court. Treating everyone with respect is our priority and it is wonderful to know our efforts are appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

When I visit, the staff make me feel very welcome. My relative always looks happy.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind words! We're so glad you feel welcomed and it's wonderful to see your relative happy. Your feedback means a lot to us and encourages our team to continue providing excellent care and I will pass this message to our staff.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Ashley Court for 14 months and we are very happy with the care that she receives. Staff are polite and friendly and nursing staff attentive to her needs. We were keen to have continuity and this has been the case with Ashley Court, the same staff support mum and they
have built a rapport over the months. This is the best place for our mother, we feel she is safe here.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many Thanks for your. Kind words and I will convey your message to my staff, will work hard to maintain the quality throughout. Kind regards, Home Manager.

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Overall Experience  Overall Experience 5.0 out of 5

The care for my mother continues to be exemplary. All her needs are well taken care of. There are lots of activities to keep her engaged and I believe she is happy. Thank you to all staff for their kind and caring approach to all residents.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind words and support. We're so pleased to hear your mother is happy and well cared for. Your appreciation means a lot to our team. Thank you so much.

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Overall Experience  Overall Experience 5.0 out of 5

Coming from overseas to visit my brother, it has been amazing to see him so well cared for. The standards are really high and I feel he is more happy than I've seen him in a long time. The staff are so friendly, always asking if everything is ok. I feel he is in such a good place, it makes it easier
living far away knowing he has this level of care. Thank you.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

We would like to thank you for your lovely words. We are extremely happy to know that your brother is happy staying here and we are able to meet his needs. We look forward to also working harder and keeping your expectations to the mark. Many thanks.

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Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident for 4 years and has at all times been very well cared for. Over the years his dementia has increased and he needs more and more support with washing, dressing and eating and recently moving. He is calm and content when I visit him and seems happy. When he was very poorly
last month, he was given good care very quickly.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many Thanks for your lovely words. I would convey your kind words to my team and will work hard to keep all our resident's needs up to the mark. Many thanks.

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Overall Experience  Overall Experience 5.0 out of 5

Ashley Court has done such a good wonderful job of looking after my dad. They are all so kind, thoughtful and caring to me, my mother and of course my dad. A huge thank you to all the team. They are all amazing!

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind words! We're so glad to hear our team's care has made a difference for your dad and your family. Your appreciation means a lot to us all at Ashley court!

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Overall Experience  Overall Experience 4.0 out of 5

My experience of Ashley Court is that the staff are friendly, kind and caring towards the residents and courteous to me as a visitor. The staff obviously knew the residents well and are attentive to their needs. The rooms are spacious, comfortable and well-equipped. There is a good varied menu each
day.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your feedback on Ashley Court! It's great to hear the staff are friendly, caring and attentive to residents' needs. We're glad you found the rooms spacious and comfortable and the daily menu varied. Your kind words mean a lot!

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Current Review Score: 9.8 (9.844)

Overview of Review Score

The Review Score of 9.8 (9.844) out of 10 for Ashley Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 64 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 64 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.844 for Ashley Court Care Home is calculated as follows: ( (649 Excellents x 5) + (100 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 758 Ratings = 4.844

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashley Court Care Home is based on 64 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 64 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Oct 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 18 Jul 2025

We provide permanent and respite accommodation for individuals with nursing, respite, palliative, and nursing dementia needs. Our services include complete en-suite and basin with WC rooms. Additionally, we offer privately funded, local authority, and NHS-funded placements.

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Awards / Recognitions (9)

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Meet the Team (2)

Gigy

Gigy Johnson

Job Title: Home Manager

Joined: 2019

“There are lots of staff at the home and we are now enlisting the help of a local agency to ensure we can provide the maximum level of care required for every resident. Lots of residents come to us through recommendations and we have a great reputation within the area.”

Ancy

Ancy Shaji

Job Title: Deputy Manager

Joined: 2014

Many of our staff are long-serving, which is a testament to the atmosphere we create. Staff are comfortable and happy to work and we provide them with a high level of support at all times. We’re always in touch with families so they know their loved ones are being well looked after.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley Court Care Home to verify any information. View our terms and conditions. Ashley Court Care Home has an Enhanced Service - more info.