
The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)

From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)


The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)

From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)


Ashley Court, located in the lovely coastal town of Poole, is a friendly and caring residential home that offers a comfortable and peaceful environment. With the seaside close by and plenty of local attractions, Ashley Court is perfect for those who want a calm setting with lots to do. Residents and their families can enjoy nearby restaurants, parks, beaches, and historic places together.
The home is easy to reach by road,...
Care Provided by Ashley Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashley Court Care Home for full pricing details and T&Cs.
Contact Ashley Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Gigy Johnson(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (12)
Ashley Court Care Home Reviews (219)
Ashley Court Care Home has a Review Score of 9.8 (9.834) out of 10, based on 66 reviews in the last 2 years.
Over all time Ashley Court Care Home has 219 reviews.
This wonderful care home made the last 9 months of my mother's life so happy, safe, fun and loving. Their professional, compassionate and loving care meant that we got to enjoy those last precious months with Mum.
Kind regards.
The atmosphere and the look of the home is light and bright, but very homely and friendly. The garden is superb and calm and beautiful. The colours in the dining room are well chosen and appealing. The home is not too big (or small). Easy to park there. Staff that I encountered (at least 5) were professional, caring, friendly. Thank you so much for all you do. I enjoy my visits!
Kind regards, Gigy Johnson.
The staff are always exceptionally welcoming and accommodating, they have often made me a drink when visiting. I felt confident and satisfied that my nan was receiving excellent care from day one at this home - she was calmer, happier in herself and starting to join in with activities/communal areas which she hasn't done in a really long time.
Thank you for your kind comments. I am proud of our team who continue to work exceptionally hard to ensure they provide excellent care to all our residents. We are pleased to hear that your nan is happier, calmer and joining in with activities. I will be sure to pass on your thoughtful comments to the whole team.
This is by far the best care home I have experienced. The staff are so kind and caring. Everything is spotless. We have visited at various times and things are always in good order. The staff is a shinning star of humanity, they are so lovely with everyone. If and when I am in need of a home for myself, I would like to come here.
Thank you so much for your fantastic review and comments. I am really pleased to hear that you are happy and comfortable with the care your aunt is receiving and I will be sure to pass on all your kind words to the whole team. Thank you once again for your kind words that you would choose us in the future should the need arise.
The friendliest and most helpful group of workers. They hug the patients and even the visitors when needed. This has been a fantastic journey in my sister's life, she's happy and the experience for the family is overwhelming knowing we can relax knowing she has the best care. Excellent!
Many thanks for your wonderful word. I am really pleased to hear that you are happy and comfortable with the care your sister is receiving and I will convey your words to all my staff. Many thanks.
We cannot fault the home, the private room was large and always spotlessly clean, as was my friend when we visited. The care workers always had friendly smiles and were very helpful and the nurses provided confidence that my friend's needs were being met.
Many thanks for your lovely comments. I am extremely happy to hear that our staff did their jobs efficiently to make your friend happy and comfortable during his time here. I will ensure to pass on your kind words to the whole team. Kind regards Gigy.
We tried to move my very reluctant Mum into six other care homes before we discovered Ashley Court. She has been at home there now for five months and has blossomed. All of the staff are incredible, from the management and administration teams to the wonderful nurses and health care assistants and the rest of this fantastic team. Mum is clearly on the receiving end of first-class, professional and friendly care and has a great rapport with the team. We have not seen her so happy, laughing all the time, for years. You won’t find a better care home.
Thank you for your wonderful words. I am extremely happy to hear that our staff are doing their jobs efficiently to make your mum happy and comfortable here. I will pass on your kind words to the rest of the team. Kind regards Gigy.
When my wife was moved from hospital into Ashley Court Care Home we were very concerned having never had any experience with the care sector. Within a very short time, it was obvious what a brilliant place it was. The standard of care was second to none. Considering the poor state of health my wife was in for the eighteen months she was there, the care was always first class, she was always kept spotlessly clean and comfortable and we were always welcome.
Many thanks for your lovely review, I'm so pleased that you are pleased with the care your wife is receiving. I will pass on your kind words to the rest of the team. Kind regards Gigy.
Everybody from management to staff were helpful and caring and kept us informed at all times. I was so grateful my sister was in such a caring, welcoming place. Anybody that enters this care home is in a very safe dedicated place.
Thank you for your glowing review! Its lovely to hear that you feel all departments are doing an efficiently.
Dad is very well cared for; the caring, management, admin staff are exceptional. There is always a nice atmosphere within the home.
Thank you so much for the lovely review. It's good to hear your dad feels very much at home and you are happy across all departments.
I am always made to feel welcome, everyone is helpful and kind. Dad is always clean and tidy and as happy as he can be. I always want to say thank you when I leave.
Thank you so much for the fantastic review. We are extremely happy to hear that our staff are doing everything they can to make you and your Dad feel happy and comfortable here.
My aunt spent the last 2 years of her life at Ashley Court. She was physically frail and dementia had set in. The carers in Ashey Court showed patience, understanding and great compassion. I live over 250 miles away and with the covid pandemic, it made it difficult to visit. Staff were always excellent with communication. They showed great kindness when it became evident my aunt was reaching the end of her life. I do not hesitate to recommend Ashey Court, who made my aunt's last 2 years as comfortable as possible. I always felt she was safe. Thank you.
Thank you for the lovely review and thank you for recommending us.
I feel my father has made Ashley Court Care Home his home. I am really pleased and grateful how the team provide him with care. The menu is fantastic the staff clearly meet his needs.
Thank you, it is lovely to hear that your father feels very much at home at Ashley Court with all the team.
Ashley Court Care Home staff have looked after my mum for nearly three years. Mum is very well cared for by the team of professional staff, who have also taken time to get to know the whole family which is very much appreciated! We don't know what we would have done without the team's support!
Thank you for your amazing review. We love to get to know all of you as well as we can, and I'm glad you feel supported.
How wonderful is this nursing home? My husband is a resident and due to his dementia will not settle to eat. Due to this the staff are being very vigilant - making sandwiches and providing fruit and cake throughout the day to give some encouragement. I am aware of this, as this has happened while we are visiting.
Thank you for this great review! It is lovely to hear that our staff are attentive, and your husband is getting the extra support with his dietary requirements.
I will be booking a bed.
Thank you for the five-star review! It's great to see that you are happy across all sections of the home.
So friendly, staff amazing, always there, supportive, very clean, extremely high standard. I cannot praise high enough. Dad was scared, so were we, but we were put at ease and went home with new confidence. Thank you from the bottom of our hearts.
Thank you for the fantastic review! I'm glad your Dad had these lovely words to say about our staff and that he enjoyed his stay with us.
The staff are extremely welcoming and friendly. They take the time to get to know all of the residents' friends and families.
Thank you for your great review. We love getting to know each and every person that lives at and visits Ashley Court.
I find the home clean and efficient. The staff are very kind and treat my husband with the greatest respect and care. They also care about me as a relative. It has been a great relief to me that he is so well looked after.
Many thanks for your lovely review. I'm so pleased you find the care your husband receiving so positive; it's a pleasure to look after him. Kind regards.
I cannot praise highly enough the care my mother receives at Ashley Court. From the office staff to nurses/carers and domestic staff. The level of care and attention is outstanding, making a difficult time for our family a lot easier with the knowledge that Mum is being so well looked after and cared for. She really could not be in a better place.
Thank you so much for your amazing words, we are so happy that you rate the care that Mum is receiving so highly, I will definitely be passing on your kind words to the rest of the team. Kind regards, Gigy
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
There are no upcoming events for Ashley Court Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Accreditations
There are no accreditations posted yet for Ashley Court Care Home.
Meet the Team (5)

The most rewarding thing is knowing our residents are receiving the best possible care, and seeing the smile on their faces means a lot. Likewise, residents' families take comfort and reassurance in this, too.

Many of our staff are long-serving, which is a testament to the atmosphere we create. Staff are comfortable and happy to work and we provide them with a high level of support at all times. We’re always in touch with families so they know their loved ones are being well looked after.

I enjoy working as part of a supportive team where listening to one another helps create a warm and welcoming home for our residents. I enrich residents’ lives by being kind, helpful, and doing everything I can to ensure their comfort and make them feel truly at home. My background includes college education, mechanical training, and P.A.T. testing qualifications.

I enjoy cooking homemade meals for our residents and working alongside a supportive team that keeps me informed of any changes in residents’ needs. I enrich residents’ lives by getting to know their personal preferences and preparing comforting, home-style meals that help make Ashley Court feel relaxed and welcoming. I hold a Level 3 Food Hygiene qualification.

As Head Housekeeper at Ashley Court, I take pride in creating a clean, safe, and welcoming environment for residents. I enrich residents’ lives by ensuring their living spaces are comfortable and personalised, while also taking time to chat, listen, and show kindness each day. My training includes infection prevention and control, manual handling and moving techniques, cleaning procedures and product use, and health and safety.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley Court Care Home to verify any information. View our terms and conditions. Ashley Court Care Home has an Enhanced Service -more info.