Search...

Ashley Court Care Home

6/10 St Peters Road, Ashley Cross, Poole, Dorset BH14 0PA
Ashley Court Care Home Logo
Jobs
Ashley Court Care Home logo
The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)
Ashley Court Care Home, Poole
From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)
Ashley Court Care Home, Poole
Ashley Court Care Home, Poole

Ashley Court, located in the lovely coastal town of Poole, is a friendly and caring residential home that offers a comfortable and peaceful environment. With the seaside close by and plenty of local attractions, Ashley Court is perfect for those who want a calm setting with lots to do. Residents and their families can enjoy nearby restaurants, parks, beaches, and historic places together.

The home is easy to reach by road,...  

Care Provided by Ashley Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700From £1,750
Residential Dementia CareFrom £1,700From £1,750
Nursing CareFrom £1,700From £1,750
Nursing Dementia CareFrom £1,700From £1,750

Contact Ashley Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Gigy Johnson(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (12)

Ashley Court Care Home Reviews (219)

Submit a Review
9.8

Ashley Court Care Home has a Review Score of 9.8 (9.834) out of 10, based on 66 reviews in the last 2 years. Over all time Ashley Court Care Home has 219 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Ashley Court Care Home
Loading...
Showing 219 reviews matching selected criteria
Review from Mike S (Son of Resident) published on 27 September 2023 Submitted via Postal Card
Overall Experience

This wonderful care home made the last 9 months of my mother's life so happy, safe, fun and loving. Their professional, compassionate and loving care meant that we got to enjoy those last precious months with Mum.

Reply from Gigy Johnson, Manager at Ashley Court Care Home
Many thanks for your lovely words. I am happy to know that the staff were able to meet your expectations and will convey your words.

Kind regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J F (Friend of Resident) published on 12 September 2023 Submitted via Postal Card
Overall Experience
I have visited my friend who resides with Ashley Court twice so far, I am in touch with her daughter also.

The atmosphere and the look of the home is light and bright, but very homely and friendly. The garden is superb and calm and beautiful. The colours in the dining room are well chosen and appealing. The home is not too big (or small). Easy to park there. Staff that I encountered (at least 5) were professional, caring, friendly. Thank you so much for all you do. I enjoy my visits!

Reply from Gigy Johnson, Manager at Ashley Court Care Home
Many Thanks for your lovely words. I will convey your kind words to all my staff.

Kind regards, Gigy Johnson.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
Management
Safety / Security
No Rating
Rooms
Value for Money
Review from L W (Granddaughter of Resident) published on 1 September 2023 Submitted via Postal Card
Overall Experience

The staff are always exceptionally welcoming and accommodating, they have often made me a drink when visiting. I felt confident and satisfied that my nan was receiving excellent care from day one at this home - she was calmer, happier in herself and starting to join in with activities/communal areas which she hasn't done in a really long time.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your kind comments. I am proud of our team who continue to work exceptionally hard to ensure they provide excellent care to all our residents. We are pleased to hear that your nan is happier, calmer and joining in with activities. I will be sure to pass on your thoughtful comments to the whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M H (Niece of Resident) published on 13 June 2023 Submitted via Postal Card
Overall Experience

This is by far the best care home I have experienced. The staff are so kind and caring. Everything is spotless. We have visited at various times and things are always in good order. The staff is a shinning star of humanity, they are so lovely with everyone. If and when I am in need of a home for myself, I would like to come here.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you so much for your fantastic review and comments. I am really pleased to hear that you are happy and comfortable with the care your aunt is receiving and I will be sure to pass on all your kind words to the whole team. Thank you once again for your kind words that you would choose us in the future should the need arise.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P H (Sister of Resident) published on 12 June 2023 Submitted via Postal Card
Overall Experience

The friendliest and most helpful group of workers. They hug the patients and even the visitors when needed. This has been a fantastic journey in my sister's life, she's happy and the experience for the family is overwhelming knowing we can relax knowing she has the best care. Excellent!

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many thanks for your wonderful word. I am really pleased to hear that you are happy and comfortable with the care your sister is receiving and I will convey your words to all my staff. Many thanks.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D G (Friend of Resident) published on 9 June 2023 Submitted via Website
Overall Experience
My dear friend was admitted to Ashley Court due to advanced dementia and deteriorating physical health. It was a worrying time for his partner and myself but the Care Homes staff were very caring and efficient. It was a relief to know that my friend had 24-hour care up to the time he unfortunately died.

We cannot fault the home, the private room was large and always spotlessly clean, as was my friend when we visited. The care workers always had friendly smiles and were very helpful and the nurses provided confidence that my friend's needs were being met.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many thanks for your lovely comments. I am extremely happy to hear that our staff did their jobs efficiently to make your friend happy and comfortable during his time here. I will ensure to pass on your kind words to the whole team. Kind regards Gigy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Mike S (Son of Resident) published on 25 April 2023 Submitted via Website
Overall Experience

We tried to move my very reluctant Mum into six other care homes before we discovered Ashley Court. She has been at home there now for five months and has blossomed. All of the staff are incredible, from the management and administration teams to the wonderful nurses and health care assistants and the rest of this fantastic team. Mum is clearly on the receiving end of first-class, professional and friendly care and has a great rapport with the team. We have not seen her so happy, laughing all the time, for years. You won’t find a better care home.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your wonderful words. I am extremely happy to hear that our staff are doing their jobs efficiently to make your mum happy and comfortable here. I will pass on your kind words to the rest of the team. Kind regards Gigy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A B (Husband of Resident) published on 25 April 2023 Submitted via Postal Card
Overall Experience

When my wife was moved from hospital into Ashley Court Care Home we were very concerned having never had any experience with the care sector. Within a very short time, it was obvious what a brilliant place it was. The standard of care was second to none. Considering the poor state of health my wife was in for the eighteen months she was there, the care was always first class, she was always kept spotlessly clean and comfortable and we were always welcome.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many thanks for your lovely review, I'm so pleased that you are pleased with the care your wife is receiving. I will pass on your kind words to the rest of the team. Kind regards Gigy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L J (Sister of Resident) published on 29 March 2023 Submitted via Postal Card
Overall Experience
My sister was sent from hospital to Ashley Court Care Home. She had Alzheimers and had deteriorated suddenly very rapidly. She had lost all functional skills.

Everybody from management to staff were helpful and caring and kept us informed at all times. I was so grateful my sister was in such a caring, welcoming place. Anybody that enters this care home is in a very safe dedicated place.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your glowing review! Its lovely to hear that you feel all departments are doing an efficiently.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jayne N (Daughter of Resident) published on 14 February 2023 Submitted via Postal Card
Overall Experience

Dad is very well cared for; the caring, management, admin staff are exceptional. There is always a nice atmosphere within the home.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you so much for the lovely review. It's good to hear your dad feels very much at home and you are happy across all departments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine D (Daughter of Resident) published on 14 February 2023 Submitted via Postal Card
Overall Experience

I am always made to feel welcome, everyone is helpful and kind. Dad is always clean and tidy and as happy as he can be. I always want to say thank you when I leave.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you so much for the fantastic review. We are extremely happy to hear that our staff are doing everything they can to make you and your Dad feel happy and comfortable here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gillian J (Niece of Resident) published on 20 December 2022 Submitted via Postal Card
Overall Experience

My aunt spent the last 2 years of her life at Ashley Court. She was physically frail and dementia had set in. The carers in Ashey Court showed patience, understanding and great compassion. I live over 250 miles away and with the covid pandemic, it made it difficult to visit. Staff were always excellent with communication. They showed great kindness when it became evident my aunt was reaching the end of her life. I do not hesitate to recommend Ashey Court, who made my aunt's last 2 years as comfortable as possible. I always felt she was safe. Thank you.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for the lovely review and thank you for recommending us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S H (Resident / Service User) published on 1 December 2022 Submitted via Postal Card
Overall Experience

I feel my father has made Ashley Court Care Home his home. I am really pleased and grateful how the team provide him with care. The menu is fantastic the staff clearly meet his needs.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you, it is lovely to hear that your father feels very much at home at Ashley Court with all the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K K (Daughter of Resident) published on 30 November 2022 Submitted via Postal Card
Overall Experience

Ashley Court Care Home staff have looked after my mum for nearly three years. Mum is very well cared for by the team of professional staff, who have also taken time to get to know the whole family which is very much appreciated! We don't know what we would have done without the team's support!

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your amazing review. We love to get to know all of you as well as we can, and I'm glad you feel supported.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue H (Wife of Resident) published on 30 November 2022 Submitted via Postal Card
Overall Experience

How wonderful is this nursing home? My husband is a resident and due to his dementia will not settle to eat. Due to this the staff are being very vigilant - making sandwiches and providing fruit and cake throughout the day to give some encouragement. I am aware of this, as this has happened while we are visiting.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for this great review! It is lovely to hear that our staff are attentive, and your husband is getting the extra support with his dietary requirements.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jenny J (Wife of Resident) published on 30 November 2022 Submitted via Postal Card
Overall Experience
Loved all staff.

I will be booking a bed.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for the five-star review! It's great to see that you are happy across all sections of the home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie S (Daughter of Resident) published on 22 November 2022 Submitted via Postal Card
Overall Experience

So friendly, staff amazing, always there, supportive, very clean, extremely high standard. I cannot praise high enough. Dad was scared, so were we, but we were put at ease and went home with new confidence. Thank you from the bottom of our hearts.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for the fantastic review! I'm glad your Dad had these lovely words to say about our staff and that he enjoyed his stay with us.

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Georgia F (Granddaughter of Resident) published on 7 October 2022 Submitted via Postal Card
Overall Experience

The staff are extremely welcoming and friendly. They take the time to get to know all of the residents' friends and families.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for your great review. We love getting to know each and every person that lives at and visits Ashley Court.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan M (Wife of Resident) published on 12 September 2022 Submitted via Postal Card
Overall Experience

I find the home clean and efficient. The staff are very kind and treat my husband with the greatest respect and care. They also care about me as a relative. It has been a great relief to me that he is so well looked after.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many thanks for your lovely review. I'm so pleased you find the care your husband receiving so positive; it's a pleasure to look after him. Kind regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Esther M (Daughter of Resident) published on 2 September 2022 Submitted via Postal Card
Overall Experience

I cannot praise highly enough the care my mother receives at Ashley Court. From the office staff to nurses/carers and domestic staff. The level of care and attention is outstanding, making a difficult time for our family a lot easier with the knowledge that Mum is being so well looked after and cared for. She really could not be in a better place.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you so much for your amazing words, we are so happy that you rate the care that Mum is receiving so highly, I will definitely be passing on your kind words to the rest of the team. Kind regards, Gigy

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

There are no upcoming events for Ashley Court Care Home.

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Ashley Court Care Home.

Meet the Team (5)

Gigy Johnson
Gigy JohnsonJob Title:Home ManagerJoined: 2019

The most rewarding thing is knowing our residents are receiving the best possible care, and seeing the smile on their faces means a lot. Likewise, residents' families take comfort and reassurance in this, too.

Ancy Shaji
Ancy ShajiJob Title:Deputy ManagerJoined: 2014

Many of our staff are long-serving, which is a testament to the atmosphere we create. Staff are comfortable and happy to work and we provide them with a high level of support at all times. We’re always in touch with families so they know their loved ones are being well looked after.

Ioan Popa
Ioan PopaJob Title:Head of MaintenanceJoined: 2014

I enjoy working as part of a supportive team where listening to one another helps create a warm and welcoming home for our residents. I enrich residents’ lives by being kind, helpful, and doing everything I can to ensure their comfort and make them feel truly at home. My background includes college education, mechanical training, and P.A.T. testing qualifications.

Mihai Croitoru
Mihai CroitoruJob Title:Head ChefJoined: 2019

I enjoy cooking homemade meals for our residents and working alongside a supportive team that keeps me informed of any changes in residents’ needs. I enrich residents’ lives by getting to know their personal preferences and preparing comforting, home-style meals that help make Ashley Court feel relaxed and welcoming. I hold a Level 3 Food Hygiene qualification.

Albert Prazeres
Albert PrazeresJob Title:Head HousekeeperJoined: 2013

As Head Housekeeper at Ashley Court, I take pride in creating a clean, safe, and welcoming environment for residents. I enrich residents’ lives by ensuring their living spaces are comfortable and personalised, while also taking time to chat, listen, and show kindness each day. My training includes infection prevention and control, manual handling and moving techniques, cleaning procedures and product use, and health and safety.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley Court Care Home to verify any information. View our terms and conditions. Ashley Court Care Home has an Enhanced Service -more info.