Search...

Ashley Court Care Home

6/10 St Peters Road, Ashley Cross, Poole, Dorset BH14 0PA
Ashley Court Care Home Logo
Jobs
Ashley Court Care Home logo
The staff at Ashley Court have provided the utmost care and attention to my friendGillian T(Friend of Resident/Service User)
Ashley Court Care Home, Poole
From the moment we enter we are always welcomed and made to feel safe and secuJohn B(Son-in-law of Resident/Service User)
Ashley Court Care Home, Poole
Ashley Court Care Home, Poole

Ashley Court, located in the lovely coastal town of Poole, is a friendly and caring residential home that offers a comfortable and peaceful environment. With the seaside close by and plenty of local attractions, Ashley Court is perfect for those who want a calm setting with lots to do. Residents and their families can enjoy nearby restaurants, parks, beaches, and historic places together.

The home is easy to reach by road,...  

Care Provided by Ashley Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700From £1,750
Residential Dementia CareFrom £1,700From £1,750
Nursing CareFrom £1,700From £1,750
Nursing Dementia CareFrom £1,700From £1,750

Contact Ashley Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Gigy Johnson(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (12)

Ashley Court Care Home Reviews (219)

Submit a Review
9.8

Ashley Court Care Home has a Review Score of 9.8 (9.834) out of 10, based on 66 reviews in the last 2 years. Over all time Ashley Court Care Home has 219 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Ashley Court Care Home
Loading...
Showing 219 reviews matching selected criteria
Review from Carmen M (Daughter of Resident) published on 13 June 2022 Submitted via Postal Card
Overall Experience

The staff here are so friendly and welcoming. They have made Mum very comfortable and seem to be very constructive in her care plan and needs. In the short time Mum has been a resident we are very pleased overall with the care and attention.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many thanks for taking the time to review. I'm so pleased that you are happy with the care that mum is given. It is a pleasure to look after her. I will forward your kind words to the rest of the tea. Kind regards, Gigy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from James G (Husband of Resident) published on 13 June 2022 Submitted via Postal Card
Overall Experience

I think the care has been very good considering the difficult circumstances of the last two years.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many thanks for taking the time to review. It has been an extremely difficult time these past 2 years for the residents, staff, and of course our families. We hope to be through the worst and can continue to move forward. I will pass your kind words to the rest of the team. Kind regards, Gigy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gillian T (Friend of Resident) published on 11 April 2022 Submitted via Postal Card
Overall Experience

The staff at Ashley Court have provided the utmost care and attention to my friend during her end of life. They made her feel comfortable and cared for and nothing was too much trouble.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you for the wonderful 5-star review. The team work extremely hard to ensure the care, love, and support of every resident so it's lovely to hear.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John B (Son-in-law of Resident) published on 3 March 2022 Submitted via Postal Card
Overall Experience

From the moment we enter we are always welcomed and made to feel safe and secure with all the testing. Very efficient reception. One member of staff in particular always answers our questions politely and is very informative. The newsletters are a great idea. The home is always clean and warm and the staff are very friendly. I couldn't ask for a better home for Mum to be in.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you so much for your amazing 5-star review. The team work extremely hard to ensure the care, love, and support of every resident so it's lovely to hear that this is being recognised. I will most definitely share this with the team. Kindest regards Gigy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karen B (Daughter of Resident) published on 3 March 2022 Submitted via Postal Card
Overall Experience

Lovely home. Staff are excellent and friendly. They look after my mother so well, considering she is very difficult to deal with. I would recommend Ashley Court to everyone for their loved ones, as they get looked after well.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you so much for your glowing review we really do appreciate your kind words and support. It is pleasure to look after mum. Kindest regards Gigy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V N (Daughter of Resident) published on 17 February 2022 Submitted via Postal Card
Overall Experience

My father was cared for for 4 1/2 years. The care was excellent and constant even through the covid time when visiting was limited you could Facetime at any time. This showed the quality of care and dedication of staff who treated him as family. Thank you so much.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many thanks for taking the time to review at this difficult time. I know how hard it was on families to not be able to visit their loved ones during Covid so I very much appreciate your comments. It was a pleasure to care for dad for the past 4 1/2 years his presence within the home is sorely missed. I wish you and your family well. Kindest regards, Gigy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J H (Daughter of Resident) published on 6 September 2021 Submitted via Postal Card
Overall Experience

My mum has been in Ashley Court for 14 months. The care Mum receives continues to be excellent. Staff are kind and caring. Management and Admin staff are helpful, supportive, and always available to discuss/answer any questions. The nursing care is attentive and it is reassuring to me to know Mum's GP surgery and Ashley Court have a close working relationship.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many thanks for your lovely review. I know it is hard when a loved one has to go into care, especially at this time, we are so glad you are happy with the care that mum is receiving. I will share your review with the rest of the team. Kindest regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Patricia C (Daughter of Resident) published on 8 June 2021 Submitted via Postal Card
Overall Experience

My mother was extremely fortunate to spend her last few weeks at Ashley Court, where she received excellent nursing care from professional, kind and sympathetic staff. Nothing was too much trouble, and communication was very good at all levels. The nurses were skilled, knowledgeable and always had time to talk. Whenever my other wanted to chat or have her handheld, someone was there for her. But it is far more than that; it is a place where my mother died peacefully surrounded by people who gave her wonderful, loving care. I am eternally grateful for that. Thank you.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

What a beautiful review. Many thanks for taking the time to write, especially during such a difficult time for you. It was a pleasure to look after mum; she was a lovely lady who made a big impression in such a short time. I wish you and your family well and you continue to be in my thoughts. Kindest regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S E (Son of Resident) published on 2 June 2021 Submitted via Postal Card
Overall Experience

We as a family feel very lucky that our relative was so comfortable in the last few weeks of his life. He always seemed very comfortable and relaxed. We would like to thank the team very much.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many thanks for your lovely review, it was a pleasure to look after dad during his final weeks. I wish you and the family well. Kind regards Gigy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jennefer S (Wife of Resident) published on 11 May 2021 Submitted via Postal Card
Overall Experience

My husband and I recently celebrated our 50th Wedding Anniversary and because of COVID couldn't have the party that I had hoped for but the staff went out of their way to make it a special time for us. They made an area in the garden where myself, my husband, son, daughter-in-law, and 2 grandsons could meet. There were banners, balloons, pictures, and snacks. It made the day very special. I would like to say a huge thank you.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you so much for taking the time to review, we were so thrilled to arrange this for you considering what we've all be through it was nice to have a celebration. Hopefully next years celebration will be bigger and even better. Kindest regards Gigy

Facilities
Care / Support
Cleanliness
No Rating
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
No Rating
Management
No Rating
Safety / Security
No Rating
Rooms
Value for Money
No Rating
Review from S B (Daughter of Resident) published on 29 April 2021 Submitted via Postal Card
Overall Experience

I highly recommend Ashley Court Care Home and have peace of mind knowing my mum is being cared for by excellent staff and in a secure and caring environment.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many thanks for your lovely review. It's a pleasure to look after mum so I am so pleased that you feel the care given to mum is excellent. I am so glad that you can come in and visit mum regularly, it's been so lovely welcoming all the families back so long may it continue. Kind regards Gigy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine B (Niece of Resident) published on 29 April 2021 Submitted via Postal Card
Overall Experience

The care given to my aunt during her final years was exemplary. When Covid-19 hit last year, your staff became her family and took great care to keep us up to date with her care and FaceTimed when you could.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many thanks for your lovely review, we are so glad that you felt the care given to your aunt during her final years was great. Covid has been very hard for all our families especially with loved ones nearing the end of their lives and not being able to visit. I very much believe we are all one...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Howard J (Son of Resident) published on 14 April 2021 Submitted via Website
Overall Experience

Our Mum has been resident here now for nearly 16 months. Throughout this time the care and attention she has received has been outstanding, the attention to detail by the management team is excellent and we are kept up to date with a weekly newsletter. The Chef has made all efforts to discuss the menus with the residents from asking what they liked, what they disliked, what they would like to see, anything they didn't want to see. The chef is Spanish and has introduced the residents to tapas, at Christmas time a special effort was made to include Xmas cakes, decorations and outside each bedroom a gnome or similar was left. At Easter chocolate treats were made and distributed, the home gave each resident an Easter card. Mum has dementia and sadly is not always aware of the efforts that are made by the whole team to make their lives happy and fulfilled, their patience is unending and we are very happy and thankful that we chose Ashley Court for our Mum.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many thanks for taking the time to write such a beautiful in-depth review, it's a joy and a pleasure to look after mum and knowing that we are making a difference makes everything we do worthwhile. I will be sharing this with the rest of the team. Kindest regards, Gigy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M E (Resident / Service User) published on 30 March 2021 Submitted via Postal Card
Overall Experience

They treated me like gold dust. The staff and nurses on my floor worked very hard and are kind people. The garden here is lovely, and there is lots to do. The food is outstanding. The cleanliness here is very good.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many thanks for your beautiful review. We are so pleased you enjoyed your stay it was a pleasure to look after you. I will be sharing this with the team. Kind regards Gigy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan (Daughter of Resident) published on 2 February 2021 Submitted via Website
Overall Experience
Our Dad spent the last 3 months of his life at Ashley Court and in that time received the very best care we could have wished for. He was treated with such kindness and respect by all the staff looking after him, who took the time to get to know him and talk about his family and his life. As a family, we could not be more grateful. Due to lockdown and necessary visiting restrictions we were obviously unable to visit and see Dad as much as we would have liked, but it always gave us comfort to know he was well looked after by people who truly cared and who we know he became very fond of. During that time we also felt cared for as a family. Everyone we spoke to, Nursing Staff, Carers, Office Staff were always so kind and made time for us - nothing ever seemed to be too much trouble. Even though we are in such challenging times and we know the Care Home is so busy, there was always someone we could talk to and provide any information we needed.

Our heartfelt thanks go to everyone.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many thanks, Susan for your beautiful, kind words even though you are grieving for dad you have taken the time to write this review, it was a pleasure to look after dad during his last few months. I will cherish this review and share with the whole team. Much love to you and your family during this very difficult time. Kindest regards, Gigy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from R S (Resident / Service User) published on 27 October 2020 Submitted via Postal Card
Overall Experience

Since the first day that I arrived at this residence the service of care and attention has been of the highest quality. I cannot find a fault with any of the staff here. They always try and do their best for everyone and help is given where required.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Thank you so very much for your lovely review; it means the world to us that you are happy here and makes us feel like we are doing our very best for our lovely residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brenda R (Resident / Service User) published on 9 October 2020 Submitted via Postal Card
Overall Experience

At the moment am enjoying my stay here. Staff are caring and good.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many thanks for your lovely review we are so glad you are happy here it truly means the world to us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Katie H (Niece of Resident) published on 18 August 2020 Submitted via Website
Overall Experience

Having had some experience with elderly/ill relatives in care homes I can highly recommend Ashley Court. The care and support the staff provided to my aunt during her 5-week stay has been truly amazing. Nothing was too much trouble and my aunt, although seriously ill, had nothing but praise for the care she received. The staff were also extremely supportive, friendly and informative to the family and for which we thank you. With social distancing in place it was clearly difficult for the staff to explain the importance of this to their residents and family/friends at a time when the elderly and ill would want visits from their loved ones. Ashley Court, in my view, managed it extremely well and did all they could within the restrictions to accommodate our visits to my aunt. Words really cannot express our thanks for the care you gave to my aunt.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many thanks, Katie, for your exceptional review. At a time when you were experiencing such heartache, we were pleased that we could give you some comfort and support. Your aunt was an amazing lady even during her illness when she was very unwell she still had a smile for everyone and it was a pleasure to look after her. I will share this review with all my team. Kindest regards, Gigy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from B O (Resident / Service User) published on 17 August 2020 Submitted via Postal Card
Overall Experience

I think that every here is very good, also very friendly and most helpful at all times. This is a lovely place to live in.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

We are so pleased with your 5 star review especially being a resident here. We will pass on to the rest of the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M R (Daughter of Resident) published on 21 July 2020 Submitted via Postal Card
Overall Experience

This is a comfortable and well-managed home and the staff have the resident's interests at heart. I am very pleased with the care that my father is receiving and it is very reassuring to know that he is in such safe hands.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many thanks for taking the time to write a review and for your lovely comments which I will pass on to the rest of the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

There are no upcoming events for Ashley Court Care Home.

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Ashley Court Care Home.

Meet the Team (5)

Gigy Johnson
Gigy JohnsonJob Title:Home ManagerJoined: 2019

The most rewarding thing is knowing our residents are receiving the best possible care, and seeing the smile on their faces means a lot. Likewise, residents' families take comfort and reassurance in this, too.

Ancy Shaji
Ancy ShajiJob Title:Deputy ManagerJoined: 2014

Many of our staff are long-serving, which is a testament to the atmosphere we create. Staff are comfortable and happy to work and we provide them with a high level of support at all times. We’re always in touch with families so they know their loved ones are being well looked after.

Ioan Popa
Ioan PopaJob Title:Head of MaintenanceJoined: 2014

I enjoy working as part of a supportive team where listening to one another helps create a warm and welcoming home for our residents. I enrich residents’ lives by being kind, helpful, and doing everything I can to ensure their comfort and make them feel truly at home. My background includes college education, mechanical training, and P.A.T. testing qualifications.

Mihai Croitoru
Mihai CroitoruJob Title:Head ChefJoined: 2019

I enjoy cooking homemade meals for our residents and working alongside a supportive team that keeps me informed of any changes in residents’ needs. I enrich residents’ lives by getting to know their personal preferences and preparing comforting, home-style meals that help make Ashley Court feel relaxed and welcoming. I hold a Level 3 Food Hygiene qualification.

Albert Prazeres
Albert PrazeresJob Title:Head HousekeeperJoined: 2013

As Head Housekeeper at Ashley Court, I take pride in creating a clean, safe, and welcoming environment for residents. I enrich residents’ lives by ensuring their living spaces are comfortable and personalised, while also taking time to chat, listen, and show kindness each day. My training includes infection prevention and control, manual handling and moving techniques, cleaning procedures and product use, and health and safety.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley Court Care Home to verify any information. View our terms and conditions. Ashley Court Care Home has an Enhanced Service -more info.