Home Close

Cow Lane, Fulbourn, Cambridge CB21 5HB
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9.7 120 Reviews
  • Home Close, Cambridge
Home Close, located on the edge of Cambridge, provides a warm and peaceful setting for residents needing nursing or residential care. Surrounded by spacious gardens with mature trees and seasonal flowers, it’s a tranquil retreat where residents can relax, enjoy the fresh air, or share a cup of tea in the sunshine.

At Home Close, the focus is on personalised, compassionate care. The dedicated team is chosen not only for their expertise but for their kindness and understanding. They are available around the clock, ensuring each resident’s dignity and needs are respected. Regular assessments help tailor support, and visiting services, including opticians, dentists, and chiropodists, ensure residents’ health and well-being are prioritised.

Residents are encouraged to make their rooms feel like home by bringing personal belongings and furniture, creating a familiar and comforting space. Communal lounges and dining areas provide a sense of community, while the in-house hairdressing salon offers grooming services like manicures and hand massages, adding a touch of pampering.

The catering team prepares fresh, nutritious meals daily, accommodating all dietary needs. At Home Close, every effort is made to create a supportive environment where residents can enjoy life, surrounded by care and kindness.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1390
  • Self-Funded Residential Dementia Care: from £1390
  • Self-Funded Nursing Care: from £1630
  • Self-Funded Nursing Dementia Care: from £1630
  • RESPITE Self-Funded Residential Care: from £1390
  • RESPITE Self-Funded Residential Dementia Care: from £1390
  • RESPITE Self-Funded Nursing Care: from £1630
  • RESPITE Self-Funded Nursing Dementia Care: from £1630

These prices are only a guideline, please contact Home Close to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Ioana Pop (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (0)

Home Close Reviews (120)

Total of 120, showing 1-20
9.7

Home Close has a Review Score of 9.7 (9.699) out of 10, based on 34 reviews in the last 2 years. Over all time Home Close has 120 reviews.

Overall Experience

  • 68
  • 46
  • 4
  • 2
  • 0

Date Published

120
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86

Review from Frank B (Husband of Resident) published on 12 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been resident at Home Close since 2016, and I am very glad that she is in this care home rather than others that we looked at. The staff are caring, dedicated and professional, and appear to love their job. The general atmosphere has improved noticeably since the arrival of the new manager,
who initiated improvements straight away and is lively, friendly and dedicated. Her stated aim is to improve conditions for residents, and she doing this with great enthusiasm. The care home's situation, on a quiet village road and surrounded by lawns and mature trees make it a very pleasant place for residents to enjoy. I recommend Home Close wholeheartedly, and without any reservation.

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Review from Susanne F (Daughter of Resident) published on 5 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home Close has a peaceful & calm atmosphere. The residents when together in the TV room seem content. Management and staff are courteous and ready to answer/deal with questions.
Staff acted swiftly on 2 occasions when my mother in an emergency which was very impressive.

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Review from Anastasia M (Daughter of Resident) published on 1 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Many positive changes took place since new manager came on board. Staff all always smiling, helping with everything. Carpets are gradually being replaced by wooden floors (more hygienic, and smell better). New activities are being introduced. Huge thank you for looking after my mam.

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Review from Elizabeth P (Daughter of Resident) published on 3 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy that Mum is here. She has a lovely room, the home is bright and clean but, most importantly, the staff are kind, conscientious and caring. Every member of staff I have engaged with, from the nurses to the carers to the cleaners are friendly and efficient. The Manager oversees everything
but clearly trusts and values her staff. She runs an excellent home and is very visible to staff and residents. She is making many changes as each time I visit, something else has been upgraded, decorated or improved. Home Close isn't as flashy as some care homes, but I'm so glad Mum is here because I know that she is treated with genuine affection by the well-trained staff. She was so independent and active before dementia, falls and frailty led us here and I worried about how she would adapt but everyone has made the transition surprisingly easy. Mum is safe, clean, well-fed and happy and I can sleep at night.

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Review from Janice L (Friend of Resident) published on 25 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the home and staff are first class. Always a smile when you go in.

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Review from John S (Brother of Resident) published on 20 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased to see that my sister had settled in. Impressed with the accommodation very light and clean.
We were invited to stay for lunch, which was most satisfactory.
The facility and activities looked good and all the staff we met were very pleasant and caring. The manager was a bundle of energy
and clearly runs a successful home!

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Review from Margaret C (Wife of Resident) published on 27 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My overall experience is excellent, from the meals, laundry, carers to the nurses. Every person involved in the care of my resident was outstanding.
The love they have for the job they do is fantastic.
The patience they show and the dignity they have cannot be faulted. I couldn't thank them enough.
The
care they showed me at the time of my sadness of losing my husband.

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Review from B S (Daughter of Resident) published on 27 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma and grandad have been in the home for a year now, and they have settled in very well. The staff always go above and beyond to make sure they are both happy and comfortable. I always look forward t giubg ti the fine to visiting them as I get such a warm welcome and enthusiastic greeting from
the management team. I would highly recommend Home Close.

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Review from M M (Son of Resident) published on 9 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has only been here for a month, she is settling in slowly. Everybody are lovely and kind, I feel very happy about how she is being cared for.

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Review from Ann R (Resident) published on 7 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First stay in a care home. No complaints if this is my next home when needed.

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Review from J C (Daughter of Resident) published on 1 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager was incredibly patient and helpful. So kind and caring with my parents. I was impressed with her professionalism and her commitment to going the extra mile. The staff I have encountered so far are all really caring, compassionate and attentive towards patients, making them comfortable.

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Review from Ann B (Wife of Resident) published on 28 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was really well looked after. The staff and manageress were excellent. The food was really good and I felt he was very safe there. It is a lovely place, very clean.

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Review from C H (Daughter of Resident) published on 7 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Home Close for 2 years and now the care and help she has had from all the staff has been excellent. She is safe and well looked after and we are always kept informed of any changes.

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Review from Dawn W (Daughter of Resident) published on 27 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum recently moved into Home Close and our experience during her first few weeks has been only positive. Every member of staff that I have encountered has been friendly, helpful and considerate. The transition from being in her home to being in a care home could not have been dealt with any better.
Mum is joining in with some of the activities, which I did not expect, she has had her hair done, is enjoying the meals and she has a smile on her face! My brother feels like a massive weight has been removed from our shoulders.

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Review from P S (Brother of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my sister is excellent. Despite being in bed or a recliner chair al the time she has not suffered from pneumonia, thromboses, or pressure sores. Staff are allways welcoming and happy to chat and help. The home is clean and never smells which can be the case elsewhere.
My sister is
very happy and settled.

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Review from T L (Granddaughter of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the home happy and friendly, and my nan was always clean and comfortable. Management are helpful and welcoming.

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Review from J B (Daughter of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has just moved to Holme Close and the staff are amazing. The level of care is excellent, they are all friendly and seem to really enjoy their work. You really couldn't ask for more from them.

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Review from E P (Daughter of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has only been in Home Close for a few days but I have been impressed by the caring and friendly staff, and the new manager is so enthusiastic and has so many plans for the place. So far we have all been very happy to have our mother in their care.

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Review from T H (Grandson of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The reception team were extraordinary, pleasant as always. Staff are more motivated. Home was clean and pleasant.

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Review from C R (Granddaughter of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful people, great place, very caring. Sometimes felt people weren't checked on frequently as they should. Other than that exceptional. Thank you. Overall brilliant.

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Current Review Score: 9.7 (9.699)

Overview of Review Score

The Review Score of 9.7 (9.699) out of 10 for Home Close is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.699 for Home Close is calculated as follows: ( (296 Excellents x 5) + (96 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 405 Ratings = 4.699

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Home Close is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 15 Aug 2025

We provide permanent and respite accommodation for individuals with residential, nursing, respite, palliative and nursing dementia care needs. Our services include basin with WC en-suite rooms and basin provision rooms. Additionally, we offer privately funded, local authority, and NHS-funded placements.

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Awards / Recognitions (9)

Meet the Team (2)

Ioana

Ioana Pop

Job Title: Home Manager

I'm a qualified registered nurse with over 24 years of experience in healthcare, including cardiology, intensive care, and elderly care. Living locally, I love building strong connections with residents, families, and the community to enrich daily life and create a warm, engaging environment.

Naomi

Naomi Willis

Job Title: Activities Co-ordinator

I joined Home close, having previously been a school teacher as the home came recommended by a friend and 10 years on I'm still here. My favourite part of my day is seeing the residents, doing the activities with them and seeing them happy.

Frequently Asked Questions about Home Close

What types of Care is Home Close registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Home Close have?

There are 72 Single Rooms.

What are the Facilities & Services at Home Close?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Home Close to the centre of Cambridge?

4.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Home Close to verify any information. View our terms and conditions. Home Close has an Enhanced Service - more info.