Home Close

Cow Lane, Fulbourn, Cambridge CB21 5HB
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9.7 130 Reviews
  • Home Close, Cambridge
Home Close, located on the edge of Cambridge, provides a warm and peaceful setting for residents needing nursing or residential care. Surrounded by spacious gardens with mature trees and seasonal flowers, it’s a tranquil retreat where residents can relax, enjoy the fresh air, or share a cup of tea in the sunshine.

At Home Close, the focus is on personalised, compassionate care. The dedicated team is chosen not only for their expertise but for their kindness and understanding. They are available around the clock, ensuring each resident’s dignity and needs are respected. Regular assessments help tailor support, and visiting services, including opticians, dentists, and chiropodists, ensure residents’ health and well-being are prioritised.

Residents are encouraged to make their rooms feel like home by bringing personal belongings and furniture, creating a familiar and comforting space. Communal lounges and dining areas provide a sense of community, while the in-house hairdressing salon offers grooming services like manicures and hand massages, adding a touch of pampering.

The catering team prepares fresh, nutritious meals daily, accommodating all dietary needs. At Home Close, every effort is made to create a supportive environment where residents can enjoy life, surrounded by care and kindness.
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Care Provided by Home Close

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1540
  • Self-Funded Residential Dementia Care: from £1540
  • Self-Funded Nursing Care: from £1750
  • Self-Funded Nursing Dementia Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1540
  • RESPITE Self-Funded Residential Dementia Care: from £1540
  • RESPITE Self-Funded Nursing Care: from £1750
  • RESPITE Self-Funded Nursing Dementia Care: from £1750

These prices are only a guideline, please contact Home Close to find out the exact price for your requirements.

Contact Home Close to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Home Close to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Ioana Pop (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (0)

Home Close Reviews (130)

9.7

Home Close has a Review Score of 9.7 (9.706) out of 10, based on 43 reviews in the last 2 years.
Over all time Home Close has 130 reviews.

Overall Experience
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  • 46
  • 4
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Date Published
  • 130
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Reviewer Connection to Home Close
  • 54
  • 21
  • 12
  • 8
  • 5
  • 5
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 130, showing 21-40
Review from J C (Daughter of Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager was incredibly patient and helpful. So kind and caring with my parents. I was impressed with her professionalism and her commitment to going the extra mile. The staff I have encountered so far are all really caring, compassionate and attentive towards patients, making them comfortable.
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Review from Ann B (Wife of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was really well looked after. The staff and manageress were excellent. The food was really good and I felt he was very safe there. It is a lovely place, very clean.
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Review from C H (Daughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Home Close for 2 years and now the care and help she has had from all the staff has been excellent. She is safe and well looked after and we are always kept informed of any changes.
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Review from Dawn W (Daughter of Resident) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum recently moved into Home Close and our experience during her first few weeks has been only positive. Every member of staff that I have encountered has been friendly, helpful and considerate. The transition from being in her home to being in a care home could not have been dealt with any better.
Mum is joining in with some of the activities, which I did not expect, she has had her hair done, is enjoying the meals and she has a smile on her face! My brother feels like a massive weight has been removed from our shoulders.
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Review from P S (Brother of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my sister is excellent. Despite being in bed or a recliner chair al the time she has not suffered from pneumonia, thromboses, or pressure sores. Staff are allways welcoming and happy to chat and help. The home is clean and never smells which can be the case elsewhere.
My sister is
very happy and settled.
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Review from T L (Granddaughter of Resident) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the home happy and friendly, and my nan was always clean and comfortable. Management are helpful and welcoming.
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Review from J B (Daughter of Resident) published on 25 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has just moved to Holme Close and the staff are amazing. The level of care is excellent, they are all friendly and seem to really enjoy their work. You really couldn't ask for more from them.
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Review from E P (Daughter of Resident) published on 20 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has only been in Home Close for a few days but I have been impressed by the caring and friendly staff, and the new manager is so enthusiastic and has so many plans for the place. So far we have all been very happy to have our mother in their care.
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Review from T H (Grandson of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The reception team were extraordinary, pleasant as always. Staff are more motivated. Home was clean and pleasant.
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Review from C R (Granddaughter of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful people, great place, very caring. Sometimes felt people weren't checked on frequently as they should. Other than that exceptional. Thank you. Overall brilliant.
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Review from I T (Son of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is well looked after at Home Close and I have every confidence that she is getting the best possible care. I have faith in the staff and find them all friendly and co-operative at all times. Thank you.
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Review from C R (Partner of Resident) published on 20 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner is now safe, content, happy and looked after.
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Review from J B (Daughter of Resident) published on 29 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our parents have settled very well at Home Close. They have rooms adjacent to each other and they both feel the benefit of being so nearby to each other. All of the staff (from working at reception to nursing staff and caring staff and cleaning and laundry) have been very professional, welcoming, friendly
and efficient. We are confident that our parents are in safe hands and are being well looked after. We are impressed by the level of care and attention that our parents receive.
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Review from Linda M (Daughter of Resident) published on 21 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was welcomed into the home on 25th October 2024 after one mishap. To date, after the short time mum has been with you, she has been looked after very well. The room is very clean as is mum, in fact, the area she is living in is very clean. The staff are very good. The management is very helpful.
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Review from Lindsay F (Great-Niece of Resident) published on 12 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so grateful for the support and care given to my great aunt since moving to Home Close in April. She was incredibly frail and sad in the months prior to this time and spent many weeks in hospital unsure she would be able to go home or indeed leave the hospital. My great aunt is 96 and lived alone
most of her adult life being fiercely independent. She has the most amazing memory and enjoys chatting. I cannot believe the change in her since her being at Home Close, she has put on weight and looks fantastic, she is back having her hair done weekly and enjoys chatting to anyone that will chat to her. We cannot sing the praises enough of the manager for all her help and guidance navigating her admission and care plan. Also for the fantastic support and communication of the administrator and all of the lovely ladies and gents that go the extra mile to ensure my great aunt is cared for so well. You are all stars and we appreciate you all you do a sterling job.
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Review from Kathleen M (Niece of Resident) published on 12 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has got a new lease of life since moving into the home. She is finding the staff happy and they are always ready to chat to her and find out if there is any thing she needs. She lived alone for many years so having people interested in her every day is such a wonderful welcome for her. Visiting
her is a pleasure because of the welcome we get when we visit. My daughter is often with me and now because we are both able to visit frequently. Before she came to the home, she was too far for us to see her often.
I am very grateful for the care she has and so I thank all the staff and we always get a smiling welcome from one member of staff in particular the first person we see as she is at her desk at reception.
I would recommend Home Close to anyone who may be looking for a place for a loved one and the manager always take time if we have any questions or concerns.
Thank you all at Home Close.
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Review from Victoria M (Daughter of Resident) published on 30 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father moved into Home Close Care Home in July 2024 and was there for 3 months until his passing in early October.
We visited several care homes prior to this and, for us, Home Close was absolutely our first choice. So many care homes we visited were more interested in looking like a sumptuous
hotel and spending their money on promotional freebies to hand out! At Home Close, it actually felt like a home! It is warm, bright and welcoming and every single staff member is friendly, helpful and invested in the welfare of their residents. They are one big family and teamwork is very much at the core of their ethos.
Although only there a short time, my dad settled in very quickly and we were all made to feel so welcome when we visited him. He was, unfortunately, bed-bound, but there were always staff members popping in and out and making sure he was ok. Everyone was so cheerful and friendly.
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Review from Jacqui P (Daughter of Resident) published on 16 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved to Home Close at the end of May 2024, and I have been so impressed with the professionalism and friendliness of all the staff from the manager to the cleaning staff. Their attention to Dad's many health problems has been faultless.
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Review from R B (Mother of Resident) published on 14 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mum has been at Home Close Care Home for over 18 months now and she is comfortable and settled with the carers and staff.
All her carers are so helpful and always make sure Mum is happy.
Mum's room is comfortable and homely and she enjoys the meals.
Thank you so much to all the staff at Home
Close
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Review from C P (Daughter of Resident) published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole experience from first looking around the home has been lovely. The staff have been amazing, nothing is too much trouble. My father seems very happy with the care he is receiving.
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Current Review Score: 9.7 (9.706)

Overview of Review Score

The Review Score of 9.7 (9.706) out of 10 for Home Close is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 43 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.706 for Home Close is calculated as follows: ( (377 Excellents x 5) + (118 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 511 Ratings = 4.706
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Home Close is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 43 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (2)

Ioana

Ioana Pop

Job Title: Home Manager

I'm a qualified registered nurse with over 24 years of experience in healthcare, including cardiology, intensive care, and elderly care. Living locally, I love building strong connections with residents, families, and the community to enrich daily life and create a warm, engaging environment.

Naomi

Naomi Willis

Job Title: Activities Co-ordinator

I joined Home close, having previously been a school teacher as the home came recommended by a friend and 10 years on I'm still here. My favourite part of my day is seeing the residents, doing the activities with them and seeing them happy.

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