Home Meadow

Comberton Road, Toft, Cambridge CB23 2RY

Home Meadow is located in Toft, a quiet village in West Cambridgeshire and has views across the countryside. The home offers a relaxing and peaceful environment, with many rooms having views over the grounds and beyond. The gardens are stocked with trees, shrubs, roses and bedding plants that provide year-round colour and interest, whilst large windows flood the rooms with light. There are also secluded courtyard gardens that provide a quiet sun-trap where residents can sit sheltered from the wind and enjoy the peaceful atmosphere.

This warm, bright and welcoming home offers both residential care and a day care centre. The home comprises four attractive wings, namely Snowdrop, Primrose, Fuchsia, and Bluebell. Each wing has its own lounge and dining area as well as kitchen and bathroom facilities. Bedrooms are spacious, well-furnished and decorated to a high standard and residents are encouraged to bring items of their own furniture and possessions to complement those already provided, and to make their room feel personal and individual.

Care staff are trained to the highest standards and chosen not only for their skills, but also for their warmth, friendliness and caring attitude. Staff are available constantly to provide professional care that respects the rights and dignity of the individual.

Residents are regularly assessed to ensure their needs are met. Appointments can be made with a visiting optician, dentist, and chiropodist. Home Meadow also has an in-house hairdressing salon that provides all the usual services plus manicures and hand massages.

Catering staff provide delicious meals and snacks throughout the day and special diets can be catered for.

Group: Healthcare Homes Group Ltd

Person in charge: Paul Fletcher (Home Manager)

Local Authority / Social Services: Cambridgeshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 49 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Hearing Impairment & Deafness • Huntington's Disease • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 49

Rooms with ensuite WC: 17

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Home Meadow: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.2 (maximum of 10) for Home Meadow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for Home Meadow in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.676 for Home Meadow is calculated as follows: ( (212 Excellents x 5) + (33 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) + (8 Very Poors x 1) ) ÷ 262 Ratings = 4.676

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.51 Points relating to the number of positive Reviews for Home Meadow is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.8 positive Reviews (49 registered maximum number of service users ÷ 5). 5 Reviews ÷ 9.8 Target = 0.510

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.2 Home Meadow has a Review Score of 9.2 (9.186) from 22 Reviews


Average Ratings

  • Excellent
    19
  • Good
    2
  • Satisfactory
    0
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Home Meadow?

  • Extremely LIKELY
    21
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Home Meadow

  • Daughter of Resident/Service User
    7
  • Son of Resident/Service User
    6
  • Resident / Service User
    4
  • Daughter-in-law of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • more

Home Meadow is very friendly and family orientated. My Mum was very happy and well looked after here. We were able to visit any time. All the staff were friendly and very efficient. Everywhere was clean and well organised. The residents have lots of activities and entertainments. The staff treat them as their own.

How likely would you be to recommend Home Meadow? Extremely Likely

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Average Rating:   4.8 out of 5

Today 30/3/2018 at 06.30 we got a phone call to say Dad was on his way to AE Again. This time for stitches to his face. Fell out of bed apparently. His bed is less than 1 foot off the ground and nothing to bang his face on!.
Since being in home meadow he has been to AE many times which is concerning us as to how this is being run, Staff turnover is 60 to 70 %.
This care home seems to cover up all the time and we feel lied to all the time. He is never taken out on trips and has to sit in a chair all day as he has lost the use of his legs and eyesight. His belongings are taken from his room on a weekly basis even though we ask to keep his door locked.
Our overall opinion is that if you are thinking of sending a loved one here you should think again.
2/10 is our rating for this Care home and needs lots of improvement.
They asked us to take our first review down with promises of improvements. Unfortunately, this one Stays.

How likely would you be to recommend Home Meadow? Extremely Unlikely

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Average Rating:   1.5 out of 5

The staff at Home Meadow are wonderful. They genuinely care and do everything they can to make the residents feel like they are part of a family home. I couldn't have hoped for a better environment for my 90-year-old Mother to be in, she has been there for 6 months.

Christmas is a special time at Home Meadow and the build-up has been amazing. There are Christmas trees and decorations everywhere and there have been countless entertainers and extra activities. Christmas Day was lovely and all the staff who were working were either dressed as Santa or one of his/her elves or were bedecked with tinsel. Each resident was given a gift from the home, it is the only gift my Mother commented on! The food was fantastic with every trimming you could think of, the chefs at Home Meadow are truly brilliant.

Whilst Christmas has been made really special for the residents the most important thing about Home Meadow is that the quality of care and the facilities is top notch every day.

How likely would you be to recommend Home Meadow? Extremely Likely

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Average Rating:   5 out of 5

All excellent. Food and room very comfortable.

How likely would you be to recommend Home Meadow? Extremely Likely

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Average Rating:   5 out of 5

The home in general and all the staff care for us all. They are always ready to help any time of the day. If you are feeling down they will always find something to cheer you up. This is any time of the day or night. Help and care is always available. Not a thing is too much trouble for the staff, they will always help any time of the day or night. For this I will always thank them. Thank you all.

How likely would you be to recommend Home Meadow? Extremely Likely

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Average Rating:   5 out of 5

Mum became a resident at the home in 2016. The manager was there to greet us and welcome us. Mum was helped and made to feel extremely comfortable by the staff who all came in to introduce themselves. The staff became special to Mum as their care and love were brilliant. It made Mum's days very happy. The respect and dignity shown by all in the last few days were especially thoughtful and professional, taking every consideration for Mum, giving her dignity to the end.

How likely would you be to recommend Home Meadow? Extremely Likely

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Average Rating:   5 out of 5

A very inviting and friendly home. Kind and caring staff. Good level of activities. My mum likes it second to being at home.

How likely would you be to recommend Home Meadow? Extremely Likely

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Average Rating:   5 out of 5

Happy with the home and care my mother-in-law receives. She seems to enjoy the activities.

How likely would you be to recommend Home Meadow? Extremely Likely

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Average Rating:   5 out of 5

Good caring staff. Clean, warm environment, good food, plenty of activities.

How likely would you be to recommend Home Meadow? Extremely Likely

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Average Rating:   4.8 out of 5

Home Meadow is a rural care home in very pleasant surroundings. The Home is comfortable and welcoming. The staff are extremely caring and relatives are always given access and kept informed. There are regular activities, including visits by pupils at a local school and a play group which meets at the Home every week. Food is freshly cooked on the premises and cakes are made for afternoon snacks. Staff work long hours but remain dedicated and cheerful.

How likely would you be to recommend Home Meadow? Extremely Likely

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Average Rating:   4.6 out of 5

My mother moved into 'Home Meadow' for a month after being discharged from hospital following a fall in which she broke her arm. My mother had been living in her own home for 50 years, but she was so poorly when she came out of hospital we, the family, wanted her nearer Cambridge, hence Home Meadow in Toft, as this was the easier for us to visit. However, her recovery at Home Meadow was so good that after a month she moved nearer to her home, so she is now close to her friends as well as her family. All the staff at Home Meadow from the Managers to the Carers to the Cleaners are warm, kind, helpful and endlessly patient. It's a very pleasant home in a pretty environment. There is an Activities Manager who organises all the activities; there is a visiting hairdresser, chiropodist and district nurse all of whom tended to our mum. And the food was excellent - my mum gained so much weight in during her time there. My overriding memory will be the kindness and compassion of the staff- they do an amazing job and I am eternally grateful to them for that.

How likely would you be to recommend Home Meadow? Extremely Likely

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Average Rating:   5 out of 5

I would say that I am very pleased with the level of care my mother receives at Home Meadow. All the staff are excellent but I would like to make a special mention to the Activities Coordinator, who keeps them all entertained and arranges weekly singalong sessions and other seasonal activities. The home is clean and there is a pleasant atmosphere. They can arrange things like hair dressing (mum has hers done once a week). All in all I am very pleased with Home Meadow.

How likely would you be to recommend Home Meadow? Extremely Likely

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Average Rating:   5 out of 5

My mother has been very well looked after during her time at Home Meadow. She loves having a bath and enjoys all the entertainment.

How likely would you be to recommend Home Meadow? Extremely Likely

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Average Rating:   4.3 out of 5

I'm happy with the home, everyone is very caring.

How likely would you be to recommend Home Meadow? Extremely Likely

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Average Rating:   5 out of 5

I'm very happy with the home, all the staff are wonderful, especially the activities man, he is a very jolly and happy man, and is always willing to help. The meals are very good, and I feel very safe.

How likely would you be to recommend Home Meadow? Extremely Likely

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Average Rating:   5 out of 5

Although we have not had a review yet, and dad has been unsettled the staff and management have been so kind, caring and reassuring to us as a family during this difficult time. The care staff keep us updated all the time either over the telephone or face to face when we visit. We feel dad is getting great care here.

How likely would you be to recommend Home Meadow? Extremely Likely

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Average Rating:   4.8 out of 5

My mother has been a resident at Home Meadow since August 2015, for the first couple of months she was not participating and was obviously not particularly happy. However with the care and compassion of the staff she is now a completely different person. It was wonderful today to see her singing along with the staff, laughing and clapping and really enjoying herself. Her appetite has improved and she is looking so well. This is all down to the staff!

How likely would you be to recommend Home Meadow? Extremely Likely

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Average Rating:   3.8 out of 5

Very pleased we picked Home Meadow for dad. Staff and management are very kind and polite. Activity chap fantastic lots going on and food is of a very high standard.

How likely would you be to recommend Home Meadow? Extremely Likely

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Average Rating:   5 out of 5

Very good carers, food is of a high quality, very nutritional. Great activities. Would highly recommend and I will be back for another "stay" soon. Thank you to all at Home Meadow.

How likely would you be to recommend Home Meadow? Extremely Likely

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Average Rating:   4.9 out of 5

- Caring
- Flexible
- Approachable
- Friendly and helpful
- Informative
I would have liked to have seen more activities for dementia residents.
There may well have been some engaging and stimulating activities on days when we were not visiting.
Excellent meals and snacks provided.

How likely would you be to recommend Home Meadow? Extremely Likely

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Average Rating:   4.6 out of 5

My husband admitted for care in mid August suffering from vascular dementia. After eight weeks of a happy residing he developed night time anxiety, needing one to one care. During the following four weeks of similar behaviour,n the staff and management were full of support in every way possible and he was moved to a nursing home. The support of the staff and management for the family also was of the highest quality. Thank you to all of them.

How likely would you be to recommend Home Meadow? Extremely Likely

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Average Rating:   5 out of 5

The activities organiser goes the extra mile. Organising tea parties etc.
Food is always nice and plenty of it, with cakes mid afternoon, and tea and coffee readily available.
Residents are clean - the home is clean and fresh.
Outings and trips every Wednesday.
Chaplain/Church available for those who wish. Family and friendly.

How likely would you be to recommend Home Meadow? Extremely Likely

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Average Rating:   4.8 out of 5

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Bed Vacancies

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Awards / Recognitions

February 2018

April 2017

November 2016

Dementia Care Personality finalist 2016

Recipient: Home Meadow

Date: Thursday 03 Nov 2016

more details

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Home Meadow