Oak Tree Care Home, Bristol, South Gloucestershire
Oak Tree Care Home, Bristol, South Gloucestershire
Oak Tree Care Home, Bristol, South Gloucestershire

Oaktree House Care Home is situated in the Bristol suburb of Yate and is convenient for shops, public transport, amenities and M4/M5 motorway links. Brimsham Park shops are only 100 yards away.

This is a purpose built care home offering accommodation in single occupancy rooms all of which are en-suite.

Oaktree House provides a quiet sitting room and TV lounges to relax in. Meals are served in the separate dining rooms, where residents can socialise and enjoy the company of others at meal times. Traditional home cooking using fresh produce is served and special diets can be catered for. Daily choices are available.

The home is visited on a regular basis by an experienced hair stylistand a qualified chiropodist. Complementary therapies can be arranged to suit individual requirement.

The home offers residents a varied programme of activities.

Group: Four Seasons Health Care

Person in charge: Denise Mackereth (Home Manager)

Local Authority / Social Services: South Gloucestershire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 78 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 78

Rooms with ensuite WC: 78

Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Oak Tree Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8 Oak Tree Care Home has a Review Score of 8 (8.032)

The Review Score of 8 (maximum of 10) for Oak Tree Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Oak Tree Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.34 for Oak Tree Care Home is calculated as follows: ( (20 Excellents x 5) + (23 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 47 Ratings = 4.34

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.692 Points relating to the number of positive Reviews for Oak Tree Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 15.6 positive Reviews (78 registered maximum number of service users ÷ 5). 3 Reviews ÷ 15.6 Target = 0.192

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oak Tree Care Home?

  • Extremely LIKELY
    3
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oak Tree Care Home

  • Son of Resident/Service User
    2
  • Sister of Resident/Service User
    1
  • Wife of Resident/Service User
    1

My brother is very happy here in Oak Tree Care Home. The food is very good and he is well looked after. They attend to his every need. He enjoys going to the dining room where he is encouraged to communicate with other residents.

I find the staff very approachable as well as polite and caring. I would recommend this care home.

How likely would you be to recommend Oak Tree Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Ronnie Cavanagh, Digital Marketing Executive at Oak Tree Care Home responded to this review on 04 Oct 2017:

Thank you, Jean, for your comments about your recent experience at Oak Tree Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

My mother's time here was a happy one due to the care and concern of the staff. They were always very friendly helpful and caring. We always felt confident that she was safe and well looked after

How likely would you be to recommend Oak Tree Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Ronnie Cavanagh, Digital Marketing Executive at Oak Tree Care Home responded to this review on 28 Sep 2017:

Thank you, David, for your comments about your recent experience at Oak Tree Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

In the short time my mother was in the home, care and consideration were excellent.

How likely would you be to recommend Oak Tree Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Ronnie Cavanagh, Digital Marketing Executive at Oak Tree Care Home responded to this review on 30 Aug 2017:

Thank you, James, for your comments about your recent experience at Oak Tree Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care.

My husband is warm and comfortable he has to be fed with his meals which are very good and nourishing. He is kept very clean under the circumstances with his condition is very difficult.

How likely would you be to recommend Oak Tree Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

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