Oaktree

Lark Rise, Brimsham Park, Yate, Bristol BS37 7PJ
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9.5 86 Reviews
  • Oaktree, Bristol
Oaktree Care Home, located close to the town centre of Yate, provides personalised nursing, dementia, and residential care for residents in a warm and supportive environment. With a caring and passionate team, Oaktree has built a strong reputation in the local community for delivering exceptional care that respects the dignity and individuality of each resident.

Life at Oaktree is vibrant and engaging, with a dedicated activities coordinator ensuring there’s always something enjoyable to do. From pet therapy and pub visits to coffee mornings and live entertainment, there’s a wide range of activities to suit everyone’s interests. For those who prefer quieter moments, activities can be tailored to personal preferences, creating meaningful one-to-one experiences.

Residents are encouraged to personalise their rooms with their own furniture and belongings, making their space feel like home.

Conveniently situated near local amenities, including shops, a hairdresser, and cafes, Oaktree is also just a short journey from Bristol, making it easy for families and friends to visit. At Oaktree, the focus is on creating a home where residents feel valued, connected, and cared for.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1250
  • Self-Funded Nursing Care: from £1540
  • Self-Funded Nursing Dementia Care: from £1540
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Nursing Care: from £1540
  • RESPITE Self-Funded Nursing Dementia Care: from £1540

These prices are only a guideline, please contact Oaktree to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Rowena Gillespie (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1998
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (5)

Visiting

  • The home don't have specific visiting times for families, so you can visit your loved one whenever you wish.

Parking

  • Ample parking on site.

Oaktree Reviews (86)

9.5

Oaktree has a Review Score of 9.5 (9.473) out of 10, based on 56 reviews in the last 2 years.
Over all time Oaktree has 86 reviews.

Overall Experience
  • 47
  • 36
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Date Published
  • 86
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Reviewer Connection to Oaktree
  • 36
  • 10
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  • 5
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Total of 86, showing 1-20
Review from M I (Resident) assisted by family/friend published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since coming to Oaktree Care Home, I have been very happy taking part in all of the activities. It has opened new doors for me and I have made new friends. All the staff are very friendly and dedicated. The activity staff work hard to bring smiles to the faces of the residents, even on a rainy day!
Reply from Rowena Gillespie, Home Manager at Oaktree

Thank you for your feedback. It's great to hear Oaktree is creating new opportunities for experiences and friendships

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Review from S F (Daughter of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is very happy at Oaktree Care Home, she enjoys all the entertainment that's provided by them.
Reply from Rowena Gillespie, Home Manager at Oaktree

Thank you for your lovely feedback. It's great to hear the activities are being enjoyed by residents

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Review from Helen G (Granddaughter of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff from day one have been so welcoming and friendly to my nan and myself. The staff made a real effort to understand my nans needs and have given her dignity. I wouldn't want my nan anywhere else now. I fully trust Oaktree.
Reply from Rowena Gillespie, Home Manager at Oaktree

Thank you for your kind feedback. It is great for the team to hear their hard work is being recognised.

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Review from Tracey P (Daughter-in-law of Resident) published on 25 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found out about Oaktree Care Home from a friend. I must say it was so timely. On visiting (only 5 mins from our home), we met with a member of staff and everything felt so calm, and they really instilled confidence in us that we were doing 'the right thing'. We then met with the manager, who was
new to managing the home. She was lovely when first meeting my mother-in-law, instantly building a great rapport with us all. Everybody is so kind, caring and understanding.
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Review from A F (Granddaughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely first experience for my grandmother. Welcomed with flowers and a caring display manager, homely fell to the facility.
Reply from Rowena Gillespie, Home Manager at Oaktree

So glad that your Grandmother had such a positive stay with us . We are really proud of the team here at Oaktree

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Review from K D (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful from initial enquiry to admission and beyond.
Everyone has gone out of their way to help my mother settle in and make her feel welcome in her new home.
Reply from Rowena Gillespie, Home Manager at Oaktree

So glad that you had such a positive experience here at Oaktree

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Review from M D (Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On Friday 7th March 2025, two staff and 8 residents went to the aquarium in Bristol city for a day trip. We traveled by minibus. the driver was very helpful getting residents settled on the wheelchairs. 3 choir volunteers came to push wheelchairs, they came by car. We saw the sharks being fed, after
a packed lunch we walked round the harbor as it was sunny. We had a sing song on the way home and a big thanks to staff.
Reply from Subi Shaji, Home Manager at Oaktree

Thank you for your feed back, glad to hear that you all had a good time.

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Review from L J (Daughter of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased with the care and support Mum has at Oak Tree. Staff are friendly and communicate well. Mum has been here over a long period of time and we as a family are thrilled she is here. 100% happy!
Reply from Subi Shaji, Home Manager at Oaktree

Thank you very much for your feedback. Good to hear that you had a great time. It is a great pleasure to have you with us.

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Review from M B (Son of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although Mum is not happy here, this can be said of every care home she has been in. Sadly, this is probably part of her condition and I do not personally believe that things are as bad as she makes out!
Most of the staff are attentive and supportive. A larger variety of menu choices would be appreciated,
I think.
Reply from Subi Shaji, Home Manager at Oaktree

Thank you for your valuable feed back its always helps us to improve our service. It is our pleasure to look after your mum here.

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Review from M N (Sister of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting the home for a long time now and have always found the staff on Buttercup extremely helpful and caring. My brother receives very good care and is settled and happy with he staff who look after him.
Reply from Subi Shaji, Home Manager at Oaktree

Thank you for your kind words. We are very privileged to care for your brother, will be sharing your feed back with our team.

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Review from J D (Partner of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is always a pleasure to visit this bright and cheerful home. I have been made to feel most welcome by the staff. The meals are good and wholesome from a personal point of view I should like to see more variety in the vegetables but maybe that's just me! The patients are not always offered wet wipes
before their meals. In the interest of cleanliness, I think this is important.
Reply from Pamela Arnsmeyer, Home Manager at Oaktree

We really appreciate your review, thank you so much.

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Review from N N (Wife of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff have made a difficult experience easier.
Met with kindness and compassion.
All staff very friendly.
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Review from N G (Granddaughter of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly, welcoming staff.
Grampy seems comfortable and well looked after.
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Review from M G (Granddaughter of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Veery lovely staff.
Great homely feeling.
Grampy seems very well cared for.
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Review from L R (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has only just arrived in the care home, although we were all very upset about her moving out of her home. She seems to be quite content here, the nurses are lovely and there is always something going on to keep mum occupied. The rooms are small but homely.
Reply from Subi Shaji, Home Manager at Oaktree

Thank you very much for the lovely review. We understand how difficult this change can be, so are very pleased that your Mum is happy here.

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Review from Y W (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home looks clean and tidy and staff are polite and helpful. Rooms are able to be personalised and as homely as possible given the space available. Activities are available but are not always to mothers taste. She enjoys the pampering and bingo. The food sounds nice but sometimes the vegetables are
harder than is liked.
Reply from Subi Shaji, Home Manager at Oaktree

Thank you for the review. We value all feedback to enable us to improve.

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Review from H H (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has felt comfortable at Okatree since he first arrived. The feel of the home is lovely + I have never worried about him + his care. Fantastic care home with lovely staff.
Reply from Pamela Arnsmeyer, Home Manager at Oaktree

Thank you for your review. Its very much appreciated.

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Review from Judith F (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved to Oaktree a year ago, it was difficult decision to place mum in a care home but from the first conversation with the Deputy Manager I was reassured that their purpose was to care for my mum and the team has really demonstrated that and this has given me great comfort. They quickly got
to know her and her likes and dislikes and have made her new home very comfortable. They contact me immediate to ask questions or provide information about her health, even using video call to show her how a mobile phone worked.
When I visit I see how they care for residents with in some cases progressive dementia with patience and compassion. I'd like to thank all the staff, keep up the great work. Your CQC result is well deserved.
Reply from Pamela Arnsmeyer, Home Manager at Oaktree

We really appreciate your lovely review. Thank you.

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Review from Kelly W (Husband of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad came to Oaktree mid May, dad first came as respite but after a few weeks it became permanent.
We know the staff at Oaktree very well on the snowdrop unit as my sweet Nan had been loved and cared for there.
Nan came to stay as end of life as doctors had thought Nan would pass within a few weeks,
5 years later Nan passed, the love and care my Nan received was amazing, my Nan was part of the family and that's how it felt at all times. Even during the hard covid pandemic when we couldn't go to see Nan one of the amazing managers gave me his number and I got to see Nan on a video call, they went up and above during such a hard time and made sure as a top priority my Nan and others were made to be priorities.
So when dad went to stay we knew already how amazing the Oaktree family was, my dad was looked after so well, he was always clean and tidy and even on really difficult days shown great patients. We are so so grateful to each and everyone at Oaktree. Thank you all.
Reply from Pamela Arnsmeyer, Home Manager at Oaktree

We really appreciate your lovely review, thank you so much. It was a pleasure and privilege to care for your nan and your dad.

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Review from Kevin S (Grandson of Resident) published on 24 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On first impressions, the staff seem very friendly and very knowledgeable.
Reply from Pamela Arnsmeyer, Home Manager at Oaktree

Thank you so much for the lovely review you have given us.

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Current Review Score: 9.5 (9.473)

Overview of Review Score

The Review Score of 9.5 (9.473) out of 10 for Oaktree is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 56 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 55 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.473 for Oaktree is calculated as follows: ( (367 Excellents x 5) + (232 Goods x 4) + (50 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 653 Ratings = 4.473
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oaktree is based on 55 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 55 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Sep 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

5 Bed Vacancies

Posted: 13 Sep 2025

We provide permanent and respite accommodation for individuals with residential, nursing, respite, palliative and nursing dementia care needs. Our services include basin with WC en-suite rooms. Additionally, we offer privately funded, local authority, and NHS-funded placements.

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Awards / Recognitions (9)

Meet the Team (10)

Bailey

Bailey Thompson

Job Title: Deputy Manager

“Staff feels well supported by management and the team, and as a consequence team members feel happy and enjoy working at home.”

Subi

Subi Shaji

Job Title: Clinical Deputy Manager

I love my role as Clinical Deputy and enjoy working with my colleagues to provide the best care for residents, considering Oaktree my second home. I enrich their lives by spending time with them, listening to their stories, and building trusting relationships. I am a registered nurse, first aider, fire warden, and mentor.

David

David Mortiboys

Job Title: Maintenance Manager

I enjoy making sure the home is safe for both residents and staff. I ensure residents' rooms are in good order and they have everything they need. I've completed Fire Warden and First Aider training.

Lorraine

Lorraine Lewis

Job Title: Activities Coordinator

I love putting a smile on residents' faces and helping them achieve things they didn’t think possible. They trust me and feel heard through meaningful activities tailored to their preferences. With over 30 years in care, from healthcare assistant to senior care assistant, my experience supports me in my current activities role.

Simon

Simon Webb

Job Title: Activities Coordinator

I love hearing the residents' stories and putting smiles on their faces. We share lots of laughs and create memories together. With 15 years of experience working with adults with learning difficulties and being disabled myself, I understand the residents' needs, having also worked as a carer in the community for many years.

Simon

Simon Batchen

Job Title: Activities Coordinator

I enjoy being there for the residents and making them feel valued. I have completed an NVQ3 in Health and Social Care.

Anita

Anita Stedman

Job Title: Receptionist

I enjoy meeting the residents and their families, taking time to get to know them and always offering a friendly hello. My experience includes working with the public in the police and retail sectors, as well as caring for my father with dementia for 10 years.

Kate

Kate Hamilton

Job Title: Head Chef

I enjoy cooking for the residents and creating a welcoming atmosphere. I enrich their lives by preparing nutritious, home-cooked meals. I have completed NVQ Level 2 and Medex training.

Jacqueline

Jacqueline Milne

Job Title: Receptionist

I enjoy meeting people from all walks of life. I enrich residents' lives by chatting with them and providing activities like word searches. I have many years of experience as a Civil Servant.

Gillian

Gillian Hill

Job Title: Administrator

I enjoy meeting the residents and their families, finding out about their experiences, and sharing their memories. I feel grateful for the opportunity to connect with them and enrich their lives.

Frequently Asked Questions about Oaktree

What types of Care is Oaktree registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oaktree have?

There are 68 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Oaktree?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oaktree to the centre of Bristol?

10.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oaktree to verify any information. View our terms and conditions. Oaktree has an Enhanced Service - more info.