Oaktree

Lark Rise, Brimsham Park, Yate, Bristol BS37 7PJ
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9.5 86 Reviews
  • Oaktree, Bristol
Oaktree Care Home, located close to the town centre of Yate, provides personalised nursing, dementia, and residential care for residents in a warm and supportive environment. With a caring and passionate team, Oaktree has built a strong reputation in the local community for delivering exceptional care that respects the dignity and individuality of each resident.

Life at Oaktree is vibrant and engaging, with a dedicated activities coordinator ensuring there’s always something enjoyable to do. From pet therapy and pub visits to coffee mornings and live entertainment, there’s a wide range of activities to suit everyone’s interests. For those who prefer quieter moments, activities can be tailored to personal preferences, creating meaningful one-to-one experiences.

Residents are encouraged to personalise their rooms with their own furniture and belongings, making their space feel like home.

Conveniently situated near local amenities, including shops, a hairdresser, and cafes, Oaktree is also just a short journey from Bristol, making it easy for families and friends to visit. At Oaktree, the focus is on creating a home where residents feel valued, connected, and cared for.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1250
  • Self-Funded Nursing Care: from £1540
  • Self-Funded Nursing Dementia Care: from £1540
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Nursing Care: from £1540
  • RESPITE Self-Funded Nursing Dementia Care: from £1540

These prices are only a guideline, please contact Oaktree to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Rowena Gillespie (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1998
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (5)

Visiting

  • The home don't have specific visiting times for families, so you can visit your loved one whenever you wish.

Parking

  • Ample parking on site.

Oaktree Reviews (86)

9.5

Oaktree has a Review Score of 9.5 (9.473) out of 10, based on 56 reviews in the last 2 years.
Over all time Oaktree has 86 reviews.

Overall Experience
  • 47
  • 36
  • 3
  • 0
  • 0
Date Published
  • 86
  • 17
  • 29
  • 56
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Reviewer Connection to Oaktree
  • 36
  • 10
  • 9
  • 5
  • 5
  • 4
  • 3
  • 3
  • 2
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  • 1
  • 1
  • 1
  • 1
  • 1
Total of 86, showing 21-40
Review from Sandy S (Stepdaughter of Resident) published on 24 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly and welcoming. Stepmother is happy and is well known already!
Food fresh, real food! Plenty of staff.
Only been here a couple of weeks but very impressed with the staff.
Reply from Pamela Arnsmeyer, Home Manager at Oaktree

We really appreciate this lovey review. Thank you.

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Review from T F (Grandson of Resident) published on 9 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I arrived at approximately 4 pm. Plenty of space in the car park. A lovely male member of staff was holding the door for us. Oaktree is always clean, tidy and presentable. The staff here are truly wonderful and cannot do enough for you. I had a memorable and uplifting conversation with Nana this afternoon.
Nana was telling me how kind and caring everyone is. This gives me great comfort and solace when I leave as I know she is treated like the queen she is. Thank you all.
Reply from Pamela Arnsmeyer, Home Manager at Oaktree

Thank you so much for your lovely kind review. Much appreciated.

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Review from D G (Wife of Resident) published on 9 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased and contented that my husband is a resident at Oaktree care home. The staff are amazing, so cheerful and gently kind to residents and visitors alike. My husband is happy, well cared for and takes part in all the activities that are provided throughout the week. I can't thank them enough.
Reply from Pamela Arnsmeyer, Home Manager at Oaktree

Thank you for taking the time to give us this lovely kind review. It's much appreciated.

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Review from A C (Daughter of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is a recent resident. She is settling into life at the home. All the staff have been friendly and helpful with Mum. They had to call an ambulance for her this week but they rang and alerted us to the issue.
Reply from Subi Shaji, Home Manager at Oaktree

Thank you so much for the lovely review. We take pride in ensuring our residents are well cared for.

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Review from L W (Daughter of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff have worked very hard, making Halloween a success. The decorations are great, a lot of thought and planning has gone into it. Mum thinks the spiders are very realistic. Keep up the good work.
Reply from Subi Shaji, Home Manager at Oaktree

Thank you for the lovely review. Our team enjoy embracing things to celebrate. Our Christmas decorations will be up soon for all to enjoy.

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Review from L T (Daughter of Resident) published on 8 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We've just Mum into Oaktree after a stroke. This is all very new to us all and everyone has been kind and welcoming especially to Mum. It all seems very promising.
Reply from Pamela Arnsmeyer, Home Manager at Oaktree

Thank you for the lovely review. We look forward to taking good care of your Mum.

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Review from A C (Daughter-in-law of Resident) published on 8 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have just moved our mum into Oaktree. So far the staff have been very attentive. We look forward to having Mum nice and local.
Reply from Pamela Arnsmeyer, Home Manager at Oaktree

Thank you for the lovely review, and for choosing Oaktree to take care of your Mum.

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Review from M B (Grandson of Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly staff and helpful.
You have your own room and ensure.
The cat is a great touch for the residents.
Small rooms, but adequate.
Looks clean and hygienic.
Reply from Pamela Arnsmeyer, Home Manager at Oaktree

Thank you so much for the review of our care home.

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Review from C A (Daughter of Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Management is great and so are most of the staff. There are a few that have an 'I don't care' attitude.
Activities for mobile residents are fantastic however those that are bedridden are left out most of the time.
Food options are lacking and staff don't take the time to wait for answers.
Reply from Pamela Arnsmeyer, Home Manager at Oaktree

Thank you for your review. We value all feedback in order to grow and learn lessons from. Ultimately, we aim to get it right first time and will certainly take your view of the food options, one-to-one activities and meal time experiences seriously.

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Review from Dee G (Wife of Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oaktree, you have given me my husband back, and his children their father back. He was so ill, your care and your hearts have given him the strength to carry on. He is so happy, he gets stronger every day. All staff are so happy in their jobs and give their hearts. We, I, include myself because the
staff including me, have so much, there is always music, singing, dancing and crafts going on. I love you all.
Reply from Pamela Arnsmeyer, Home Manager at Oaktree

Thank you for the wonderful review Oaktree and the acknowledgment of the amazing work our team do.

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Review from M A (Wife of Resident) published on 30 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Some staff could do with more training in talking and reassuring the residents when they are helping them. Then you have a few that are excellent. The food is ok, but sometimes what they serve as a meal does not constitute a meal. And how many times can one place serve baked beans? The management are
very good and when they are short-staffed will frequently cover shifts themselves.
Reply from Pamela Arnsmeyer, Home Manager at Oaktree

Thank you for your review. We always value feedback which helps us to learn and grow.

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Review from M R (Daughter of Resident) published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff that look after my dad are warm, kind and funny. I feel he is well looked after. The staff try to include my dad in activities.
The manager and staff have checked in with me and my mum and informed us of how he has been.
Reply from Pamela Arnsmeyer, Home Manager at Oaktree

Thank you so much for the lovely review. We value all feedback and use it to improve and grow.

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Review from Stuart H (Wife of Resident) published on 17 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Second respite here! Overall experience excellent.
Reply from Pamela Arnsmeyer, Home Manager at Oaktree

Thank you so much for the review. We value all feedback.

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Review from I C (Husband of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mainly good to excellent.
Reply from Pamela Arnsmeyer, Home Manager at Oaktree

Many thanks for the lovely review. We value all feedback.

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Review from S H (Daughter of Resident) published on 13 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I do believe my mum feels safe in the home. From what I have seen she is treated with dignity by the staff. Thank you.
Reply from Pamela Arnsmeyer, Home Manager at Oaktree

Many thanks for your review. We value your feedback.

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Review from Janet P (Wife of Resident) published on 13 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my husband has received is kind, respectful and of a high standard. All the staff are friendly, interested in the residents and give excellent care. Due to his condition, my husband resists personal care which needs patience and this is shown in a gentle way. When he arrived in Oaktree he couldn't
walk, or feed himself and was doubly incontinent due to being in bed in his previous home. Within days in Oaktree he was walking, feeding himself and using the toilet. Occasionally little things crop up but I can always talk to the staff who go out of their way to see to it.
Reply from Pamela Arnsmeyer, Home Manager at Oaktree

Thank you very much for your kind review. We value all feedback.

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Review from Jake G (Grandson of Resident) published on 10 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma was happy singing along to oldies when we arrived. Nana is very content here and staff are always very helpful.
Reply from Pamela Arnsmeyer, Home Manager at Oaktree

Thank you for the lovely review. We are very proud of the care at Oaktree.

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Review from Alison P (Daughter of Resident) published on 10 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is content and settled at Oaktree. I arrived today to find Mum enjoying a sing-a-long with other residents. Lovely to see and hear Mum (and everyone else) sing the golden oldies. Oaktree staff keep us informed on Mum's well-being/health. Staff have got to know Mum and Mum is very much treated as
an individual and I am often touched by this. As with all care establishments, Oaktree can be overstretched with client/staff ratio, but the team are loving and hardworking.
Reply from Pamela Arnsmeyer, Home Manager at Oaktree

We really appreciate your lovely review of Oaktree. Thank you.

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Review from Dennis M (Son of Resident) published on 10 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am ok with the service this care home provides for my mother. Keep up the good work in all parts of the home.
Reply from Pamela Arnsmeyer, Home Manager at Oaktree

We really appreciate your kind review. Thank you so much.

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Review from Sarah S (Sister of Resident) published on 29 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a lovely home. My sister has lived here for nine years, and the staff are brilliant with her. Most of them have also been here for years, so like family really.
Reply from Pamela Arnsmeyer, Home Manager at Oaktree

Thank you for your kind review. It's been a pleasure and honour to care for her.

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Current Review Score: 9.5 (9.473)

Overview of Review Score

The Review Score of 9.5 (9.473) out of 10 for Oaktree is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 56 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 55 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.473 for Oaktree is calculated as follows: ( (367 Excellents x 5) + (232 Goods x 4) + (50 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 653 Ratings = 4.473
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oaktree is based on 55 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 55 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Sep 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

5 Bed Vacancies

Posted: 13 Sep 2025

We provide permanent and respite accommodation for individuals with residential, nursing, respite, palliative and nursing dementia care needs. Our services include basin with WC en-suite rooms. Additionally, we offer privately funded, local authority, and NHS-funded placements.

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Awards / Recognitions (9)

Meet the Team (10)

Bailey

Bailey Thompson

Job Title: Deputy Manager

“Staff feels well supported by management and the team, and as a consequence team members feel happy and enjoy working at home.”

Subi

Subi Shaji

Job Title: Clinical Deputy Manager

I love my role as Clinical Deputy and enjoy working with my colleagues to provide the best care for residents, considering Oaktree my second home. I enrich their lives by spending time with them, listening to their stories, and building trusting relationships. I am a registered nurse, first aider, fire warden, and mentor.

David

David Mortiboys

Job Title: Maintenance Manager

I enjoy making sure the home is safe for both residents and staff. I ensure residents' rooms are in good order and they have everything they need. I've completed Fire Warden and First Aider training.

Lorraine

Lorraine Lewis

Job Title: Activities Coordinator

I love putting a smile on residents' faces and helping them achieve things they didn’t think possible. They trust me and feel heard through meaningful activities tailored to their preferences. With over 30 years in care, from healthcare assistant to senior care assistant, my experience supports me in my current activities role.

Simon

Simon Webb

Job Title: Activities Coordinator

I love hearing the residents' stories and putting smiles on their faces. We share lots of laughs and create memories together. With 15 years of experience working with adults with learning difficulties and being disabled myself, I understand the residents' needs, having also worked as a carer in the community for many years.

Simon

Simon Batchen

Job Title: Activities Coordinator

I enjoy being there for the residents and making them feel valued. I have completed an NVQ3 in Health and Social Care.

Anita

Anita Stedman

Job Title: Receptionist

I enjoy meeting the residents and their families, taking time to get to know them and always offering a friendly hello. My experience includes working with the public in the police and retail sectors, as well as caring for my father with dementia for 10 years.

Kate

Kate Hamilton

Job Title: Head Chef

I enjoy cooking for the residents and creating a welcoming atmosphere. I enrich their lives by preparing nutritious, home-cooked meals. I have completed NVQ Level 2 and Medex training.

Jacqueline

Jacqueline Milne

Job Title: Receptionist

I enjoy meeting people from all walks of life. I enrich residents' lives by chatting with them and providing activities like word searches. I have many years of experience as a Civil Servant.

Gillian

Gillian Hill

Job Title: Administrator

I enjoy meeting the residents and their families, finding out about their experiences, and sharing their memories. I feel grateful for the opportunity to connect with them and enrich their lives.

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