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Avon Lodge Care Centre

Southey Avenue, Kingswood, Bristol BS15 1QT
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I wouldn't hesitate in recommending Avon Lodge to anyone.Sue C(Daughter of Resident/Service User)
Avon Lodge Care Centre, Bristol
excellent care from skilled care providers and nursing staff and I am always kept well informedA E(Wife of Resident/Service User)
Avon Lodge Care Centre, Bristol
all the staff are happy and friendly, this in turn keeps the vibes very positiveSue C(Daughter of Resident/Service User)
Avon Lodge Care Centre, Bristol

Avon Lodge provides high-quality nursing, dementia, residential, and respite care in the Kingswood area of Bristol.

Known for its welcoming atmosphere and outstanding specialist care, the home has earned a strong reputation in the local community. The dedicated team focuses on providing personalised care to meet each resident's individual needs.

Avon Lodge offers the perfect balance between city life and peaceful surroundings. Just ten minutes from the city centre, residents can...  

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Care Provided by Avon Lodge Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,600From £1,650
Residential Dementia CareFrom £1,600From £1,650
Nursing CareFrom £1,600From £1,650
Nursing Dementia CareFrom £1,600From £1,650

Contact Avon Lodge Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Joby James (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (56)
  • Couples/Companion Rooms (3)

Visiting

  • The home don't have specific visiting times for families, so you can visit your loved one whenever you wish.

Parking

  • The home have parking in their car park and also on the road outside.

Avon Lodge Care Centre Reviews (89)

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9.5

Avon Lodge Care Centre has a Review Score of 9.5 (9.463) out of 10, based on 30 reviews in the last 2 years. Over all time Avon Lodge Care Centre has 89 reviews.

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Showing 89 reviews matching selected criteria
Review from Lyn D (Daughter of Resident) published on 4 September 2026 Submitted via Postal Card
Overall Experience

Over all care we are happy with. Just a couple of issues with dad being left in lounge area, would be reassuring if more staff kept a look in more often. We also feel some of the staff could be more attentive and understand dementia's needs more. A huge thank you to the 2 wonderful activity staff who try so hard.

Reply from Joby James, Home Manager at Avon Lodge Care Centre

Thank you very much for taking the time to leave us a review. We are pleased to hear that you find Avon Lodge a lovely home and that you are happy with our staff and the care provided. We appreciate your feedback regarding the food and will continue working with our catering team to improve the choice, temperature and overall dining experience. Your feedback is very important to us.

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Review from T L (Daughter of Resident) published on 3 September 2026 Submitted via Postal Card
Overall Experience
Overall lovely home. Sometimes food choices for elderley are not suitable. Food sometimes delivered not what is ordered and often cold, so needs to be reheated

Staff are polite and pleasant and nothing is too much trouble for them

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Review from Wendy B (Daughter of Resident) published on 1 September 2026 Submitted via Website
Overall Experience

Everyone at Avon Lodge have been brilliant in settling mum in after a short stay in hospital. She has lived independently right up until this time (she's 91) so they have been very caring and respectful of helping her adjust. They put mums wishes at the forefront and balance that with the need to be safe and comfortable. They went to a lot of trouble to enable her to eat in the dining room (despite the challenges of moving her) and we and she really appreciated that....she loved the food too.

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Review from A L (Wife of Resident) published on 12 August 2026 Submitted via Postal Card
Overall Experience

My husband spent 4 weeks in Avon Lodge Care Home and I found all the staff to be caring and kind.

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Review from Sharon C (Daughter of Resident) published on 31 July 2026 Submitted via Postal Card
Overall Experience

The care and activities are very good and staff plus management

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Review from Stephen J (Resident / Service User) published on 31 July 2026 Submitted via Postal Card
Overall Experience

All the work done by the staff is very professional. Unfortunately, I am a bit different.

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Review from J T (Husband of Resident) published on 31 July 2026 Submitted via Postal Card
Overall Experience

Its ok

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Review from Karen T (Friend of Resident) published on 10 July 2026 Submitted via Postal Card
Overall Experience
My neighbour was put into a care and I was a bit scared because you hear different stories about homes. But I can honestly say I had no worries. Everyone at Avon Lodge has made her and myself very welcome. I couldn't believe how lovely and well set up Avon Lodge is. The staff are very friendly and from the very beginning have made me feel like family.

10 out of 10.

Reply from Joby James, Home Manager at Avon Lodge Care Centre

Thank you, Karen, for your lovely review. We are delighted to hear that you felt welcomed and reassured from the very beginning. Creating a warm, safe and homely environment for our residents and their loved ones is our priority. Your kind words will be shared with the whole team. Thank you for your support

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Review from Lindsay G (Friend of Resident) published on 18 June 2026 Submitted via Website
Overall Experience

Our elderly friend was a resident here for over 3 years. She was well cared for and the staff were always helpful, caring and kind. Our friend had a nice spacious room with a lovely outlook over the garden and park. She enjoyed the social events that are offered here like bingo and craft activities and she enjoyed it when singers came in to preform for the residents. As her friends we were able to visit whenever we wanted and were made to feel very welcome. We would happily recommend this home to others.

Reply from Joby James, Home Manager at Avon Lodge Care Centre

Thank you, Lindsay, for taking the time to share your experience and for your kind words. We are delighted to hear that your friend enjoyed her time at Avon Lodge and that you found our team caring, supportive, and welcoming throughout her stay. It is wonderful to know that she enjoyed the...  

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Review from R L (Wife of Resident) published on 8 June 2026 Submitted via Postal Card
Overall Experience

My husband was in Avon Lodge Care Home after being discharged from the hospital in December 2025. The care he received in the five months he was there was exceptionally good. The staff looked after him with such care and kindness until he passed away two weeks ago. I shall always be so grateful to them for helping us both, and also for looking after me in the last week.

Reply from Joby James, Home Manager at Avon Lodge Care Centre

Thank you for your lovely feedback and kind words. We are honored to have cared for your husband and to have supported you both during such an important time. Your appreciation means a great deal to our team. Our sincere condolences to you and your family. It was a privilege to care for your...  

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Review from J L (Daughter of Resident) published on 22 May 2026 Submitted via Website
Overall Experience

The Avon Lodge team have been amazing looking after dad. He's been made to feel at home and the staff have been so thoughtful. The food is excellent and everyone there treated him and my mum with great respect and care Can't thank them enough.

Reply from Joby James, Home Manager at Avon Lodge Care Centre

Thank you so much for taking the time to share your wonderful feedback about your fathers experience at Avon Lodge. It is truly heartening to hear that our team has made him feel right at home and that you have felt so well-supported by our staff. We pride ourselves on the quality of our care,...  

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Review from C E (Relative of Resident) published on 2 April 2026 Submitted via Postal Card
Overall Experience

Avon House is such a welcoming and friendly care home. All the staff are fantastic. Every member of the team shows the utmost respect to residents and family members. The manager is absolutely wonderful, her professionalism and care for all concerned is second to none! Office staff are fantastic at their jobs too, so kind and welcoming and good at their jobs. All the nurses have been fantastic.

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Review from M S (Son-in-law of Resident) published on 17 March 2026 Submitted via Postal Card
Overall Experience

Avon Lodge Care Home provided excellent care for my mother-in-law. All staff were friendly, approachable and professional, with attention to detail. Food, services and facilities for both residents and visitors are of a high standard. Nothing was too much trouble. Rooms are a good size and kept clean and tidy. I can honestly say that I could not find a fault with the care home. All communication was prompt. A lovely, friendly and homely environment.

Reply from Joby James, Home Manager at Avon Lodge Care Centre

Thank you very much for your kind feedback. We are delighted to hear that your mother-in-law had such a positive experience at Avon Lodge. Our team works hard to provide compassionate, respectful, and person-centred care, so it means a lot to know that our efforts are appreciated by residents and...  

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Review from Sherran W (Daughter-in-law of Resident) published on 5 December 2025 Submitted via Postal Card
Overall Experience

Mum-in-law is well cared for at Avon Lodge, the staff are considerate of her needs, and any query I have is dealt with promptly. Mum especially enjoys days out, these are throughout the year, the most recent was last week. These trips enable her to experience some time outside of the nursing home environment, which is important. The manager is approachable and friendly. Overall, Mum is happy with her life at Avon Lodge.

Reply from Joby James, Home Manager at Avon Lodge Care Centre

Thank you so much, Sherran, for taking the time to share your kind words. Were so pleased to hear that your mum-in-law is happy at Avon Lodge and that our teams care and support make a positive difference to her day-to-day life. We especially appreciate your mention of the outings these moments...  

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Review from D H (Sister-in-law of Resident) published on 25 November 2025 Submitted via Website
Overall Experience

Can't speak highly enough about the care my Sis in Law has had at Avon Lodge. She has settled in very well and forged good relationships with everyone. The care received has been very good. All staff from the Home Manager and the rest of the team have gone above and beyond our expectations. For this we can't thank them enough. When there have been health issues they have been identified quickly, escalated and acted upon. Everyone is really friendly and the Staff are truly dedicated. Its like having a second family.

Reply from Joby James, Home Manager at Avon Lodge Care Centre

Thank you so much for your wonderful feedback. We are delighted to hear that your sister-in-law has settled well at Avon Lodge. Our team truly appreciates your kind words, and we will continue to do our very best to provide safe, compassionate and person-centred care every day. Your support means a lot to us.

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Review from Deb W (Daughter of Resident) published on 6 November 2025 Submitted via Postal Card
Overall Experience

My mum has been at Avon Lodge for 9 years. The care that she has received over the year is amazing. The love and care for my mum and family, outstanding. I cannot wish for my mum to be anywhere else. The care home is of the highest standard, and the staff and manager go above and beyond to help. It's like a family. Can't thank all the staff enough. You are wonderful, caring. Best care home ever. Keep up the wonderful colour.

Reply from Joby James, Home Manager at Avon Lodge Care Centre
Dear Deb,

Thank you so much for your lovely words. It has been our privilege to care for your mum over the years, and we are truly grateful for your trust and appreciation. Feedback like this means so much to our whole team.

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Review from S S (Daughter of Resident) published on 14 October 2025 Submitted via Postal Card
Overall Experience

A massive thank you to all at Avon Lodge. We are very grateful and appreciative of the excellent, continued care and attention from each member of staff. We are very pleased with the efficiency of being promptly informed when the situation calls, and for the very kind and quick responses when situations arise that require a fast response. Wishing you all the very best from all of my mum's family and myself.

Reply from Joby James, Home Manager at Avon Lodge Care Centre

Thank you so much for your Lovely Feedback. We're really pleased your mum is happy and that our care and communication have met your expectations. Your kind words means a lot to the whole team.

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Review from M H (Husband of Resident) published on 12 September 2025 Submitted via Postal Card
Overall Experience

Avon Lodge was recommended. Our experience has lived up to and often surpassed your CQC inspection rating. The care and support offered to my wife has been very good, the care staff have been excellent, and the kindness and support to me from the manager and staff has been more than I expected. My wife has been treated with dignity and her wishes respected. She has been encouraged to involve in activities. All positive, the whole experience has been better than I anticipated, maintaining high standards and seeking opportunities for improvement is always challenging, but essential when caring for vulnerable people. I am grateful to everyone at Avon Lodge for helping us cope with a huge change in our lives.

Reply from Joby James, Home Manager at Avon Lodge Care Centre

Thank you so much for your kind words and positive feedback. Were delighted to hear that you and your wife have had such a good experience with us. Our team works hard to provide the best possible care and support, and your appreciation truly means a lot to everyone at Avon Lodge.

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Review from H G (Wife of Resident) published on 3 September 2025 Submitted via Postal Card
Overall Experience

My husband has been here for 11 weeks and I have found that the staff are very caring towards not only him, but myself as well.

Reply from Joby James, Home Manager at Avon Lodge Care Centre

Thank you for your feed back . we're delighted to hear that you and your husband feel well cared for and supported by our team. your appreciation means a lot to us and motivates us to continue delivering the highest standard of care.

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Review from D T (Daughter of Resident) published on 11 August 2025 Submitted via Postal Card
Overall Experience

Whilst not perfect, and certainly in need of a makeover, there is some excellent care at this home, and whilst it can be somewhat erratic, I do believe that most of the staff genuinely care and do their best. Management, however, and communicating can be chaotic, and could be better organised.

Reply from Joby James, Home Manager at Avon Lodge Care Centre

Thank you for your feedback and for recognising the dedication of our staff. We value your comments on communication and organisation, and will use them to help improve our service. Your input is important in supporting our ongoing commitment to providing the best care for our residents.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 August 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 13 Nov 2024

    Avon Lodge Care Home is excited to announce Joby James as its new manager. With over 15 years of experience in care home management and a solid nursing background, Joby...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

There are no upcoming events for Avon Lodge Care Centre.

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Avon Lodge Care Centre.

Meet the Team (6)

Joby James
Joby JamesJob Title:Home Manager

I enjoy making a difference in people's lives by providing person-centred care and treating residents with respect and dignity. As a registered nurse with NVQ 4 and 5 qualifications in health and social care, I have 15 years of experience managing care homes.

Paul Britton
Paul BrittonJob Title:Head Chef

Paul decided to work at Healthcare Homes for a fresh challenge having previously worked as a head chef for Four Seasons Healthcare.

Paul believes you need to have dedication, be hard working and man-management skills to be good in his role. The favourite part of his working day are getting feedback from the residents and being able to do food activities with them.

The biggest professional challenge in his current role has been managing the opening of the kitchen at Avon Lodge from scratch an the biggest career highlight is maintaining 5 stars for food and safety for nearly 10 years and being able to do a job he loves.

Paul believes he has good communication skills, man-management and listening to others which are all qualities that make him stand out.

His interests outside of work are cooking, reading and being a Father.

The best thing about working at Avon Lodge is being able to improve the residents’ quality of life.

Emma Collins
Emma CollinsJob Title:Administrator

I enjoy working here because it feels like home. I bring a positive mindset to enrich the residents' lives. I have completed Customer Service Training and Fire Marshal training.

Les Palmer
Les PalmerJob Title:Maintenance Officer

I enjoy interacting with the diverse mix of staff and residents in the home. I enrich residents' lives by taking care of the little things that matter to them, like changing light bulbs or hanging family pictures. I hold an HNC BTech in Mechanical Building Services.

Sarah Dirks
Sarah DirksJob Title:Receptionist

I love working with a kind and supportive team, always bringing a smile and a friendly approach. I’ve completed my training at Avon Lodge, including Basic Life and Fire Safety.

Andrea and Debbie Williams and Davis
Andrea and Debbie Williams and DavisJob Title:Activities Coordinator

We both genuinely enjoy spending quality time with our residents – we love to see the smiles on their faces. The time we spend with everyone is so special; we provide a varied activities programme catering to everyone's needs and tastes. There’s always something going on – baking, flower arranging, quizzes, bingo (which is always a hit!), even visits from local schools and mobile zoos. We cater to all!

Frequently Asked Questions about Avon Lodge Care Centre

What types of Care is Avon Lodge Care Centre registered for?

Older Person Care, Dementia, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Avon Lodge Care Centre have?

There are 56 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Avon Lodge Care Centre?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Avon Lodge Care Centre to the centre of Bristol?

3.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avon Lodge Care Centre to verify any information. View our terms and conditions. Avon Lodge Care Centre has an Enhanced Service -more info.