Kingsley Court

855 Uxbridge Road, Hayes UB4 8HZ
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10 124 Reviews
  • Kingsley Court, Hayes
Kingsley Court has been purpose-built to provide quality nursing, with a modern and homely interior, pleasant surroundings and a team of experienced care workers.

Each individual has their own care plan and the service is set up to ensure that requirements are regularly monitored, taking on board general health needs in line with regulatory requirements.

The facility includes its own multi-sensory room and all bedrooms are en-suite.

Care Provided by Kingsley Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1540
  • Self-Funded Residential Dementia Care: from £1540
  • Self-Funded Nursing Care: from £1750
  • Self-Funded Nursing Dementia Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1540
  • RESPITE Self-Funded Residential Dementia Care: from £1540
  • RESPITE Self-Funded Nursing Care: from £1750
  • RESPITE Self-Funded Nursing Dementia Care: from £1750

These prices are only a guideline, please contact Kingsley Court to find out the exact price for your requirements.

Contact Kingsley Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Kingsley Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Shiny Mathappan (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (85)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (24)
10

Kingsley Court has a Review Score of 10 (9.953) out of 10, based on 32 reviews in the last 2 years.
Over all time Kingsley Court has 124 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Kingsley Court
  • 35
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Total of 124, showing 1-20
Review from R M (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kingsley Court put on some wonderful Christmas parties for all the residents which Mum & I enjoyed very much. The staff gave lots of time & attention to entertainment, food & decorations. It was lovely to be able to sing Christmas carols with our family & friends, like we always did when we were younger.
We hope all the residents will continue to receive excellent care.
Reply from Shiny Mathappan, Manager at Kingsley CourtThank you so much for your kind and thoughtful review. We are delighted to hear that you and your mum enjoyed the Christmas celebrations at Kingsley Court. It means a great deal to us to know that the entertainment, food, decorations, and festive atmosphere brought back such special family memories, especially singing Christmas carols together with loved ones.
Our team truly enjoys creating meaningful moments for our residents and their families, and your lovely feedback is a wonderful encouragement to them. Thank you for taking the time to share your experience and for your kind wishes for our residents. We remain committed to providing excellent care and creating a warm, welcoming home for everyone at Kingsley Court.
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Review from S J (Son of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Mum has been a resident at Kingsley Court she has had the best care I could ever wish for. The staff give her the care above and beyond what is required. I always ask Mum are you happy and her reply is always "happy, happy, happy" she loves it here and the staff I cannot give and praise Shiny
enough for the fantastic job she is doing.
Reply from Shiny Mathappan, Manager at Kingsley CourtThank you so much for your kind words. We are delighted to hear that your mum is happy and enjoying her time at Kingsley Court. It's wonderful to know that our team have made such a positive impact. Your feedback means a great deal to us and will be shared with the staff as encouragement to continue providing the best possible care.
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Review from N Q (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience to the care home taking care of my dad is brilliant. No issues with anyone. all good.
Reply from Shiny Mathappan, Manager at Kingsley CourtThank you for your kind words. It means a lot to our team to know youre happy with the care provided. We truly appreciate your support and feedback.
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Review from M B (Daughter of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Only special people have the gift of kindness. The members of staff in this care home certainly have this gift. I have peace of mind because my mum is well looked after and takes part in activities that I would not be able to provide. The staff are patient and caring towards their residents and are
a credit to Healthcare Homes.
Reply from Shiny Mathappan, Manager at Kingsley CourtThank you so much for your kind review. We're delighted to hear that your mum is happy, well cared for, and enjoying the activities at our home. Our team takes great pride in providing compassionate and dedicated care, and it's wonderful to know that it gives your family peace of mind. Your thoughtful words mean a lot to all of us ,thank you for taking the time to share your experience.
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Review from K B (Son of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We as a family are very grateful and appreciate the care and support shown by the staff towards our mum. Always grateful.
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Review from M N (Son of Resident) published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has severe dementia and her moods vary from good to bad, but the staff treat her so well and we couldn't hope for better.
Reply from Shiny Mathappan, Manager at Kingsley CourtThank you so much for your kind words and positive feedback. We are truly delighted to hear that you are very happy . Our team is committed to providing the best care and creating a welcoming environment, so your recognition of our efforts means a lot.
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Review from K D (Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in Kingsley Court for over one year. I joined my wife, who was already a resident. Heather and I have been very happy with every aspect. Heather is in the advanced stage of dementia. We would wholeheartedly recommend Kingsley as a caring home and have nothing but praise.
Reply from Shiny Mathappan, Manager at Kingsley CourtThank you so much for taking the time to share your experience at Kingsley Court. We are truly touched by your kind words and delighted to hear that both you and Heather have felt happy and well cared . It means a great deal to our entire team to know that our efforts make a positive difference, especially in supporting residents living with dementia and their loved ones.We deeply appreciate your wholehearted recommendation and your trust in us. Please know that we remain committed to continuing to provide the warmth, comfort, and quality of care you both deserve.With our very best wishes,The Kingsley Family
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Review from Henry A (Brother of Resident) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care at Kingsley Court has been fantastic! They're looked after my brother so well, and it's been a really positive experience overall. He's living with vascular dementia, which affects both his mind and mobility, but the staff always treat him with dignity and kindness. Carers to management have
been brilliant and I've always bee kept informed about his condition and wellbeing. The rooms and environment are always clean and comfortable, the food great, and facilities well maintained. Social activities are regularly organised and makes it feel like a home away from home. Thank you to all the team at Kingsley Court.
Reply from Shiny Mathappan, Manager at Kingsley CourtThank you so much for sharing your experience. We are delighted to hear about the positive difference Kingsley Family has made for your Brother It's wonderful to know that our caring and attentive staff have provided companionship and your family with peace of mind. We truly appreciate your kind words about our team and facility
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Review from O S (Daughter of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great staff, very kind and patient with residents. Enjoy attending and hospitality of staff at monthly party/parties-events.
All residents look happy and clean and healthy. My mother looks healthy and clean. Thank you to each and every one looking after my mother here at Kingsley Care Home.
Reply from Shiny Mathappan, Manager at Kingsley CourtThank you so much for your kind words and positive feedback. We're delighted to hear that you are happy with the care, hospitality, and activities provided at Kingsley Care Home. It's wonderful to know your mother is healthy and well, and we will share your message with the whole team , it means a lot to them.
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Review from Z M (Daughter of Resident) published on 22 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident at Kingsley Court for 4 years now and I have only ever had positive experiences with the team. The staff are very caring and always respond to any queries we have very promptly. My father is also very happy at Kingsley Court and feels very well looked after.
Reply from Shiny Mathappan, Manager at Kingsley CourtWe sincerely appreciate you taking the time to share your experience with us. Your kind words mean a great deal to our entire team. It's heartening to know that the dedication, compassion, and support shown by our staff especially those on the Ground Floor have had such a positive impact on both you and your Dad . Your feedback will certainly be passed along to them, and sure the staff will be delighted to know their efforts have made a difference
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Review from J J (Granddaughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother seems very happy and well cared for here. The staff are friendly and know my dad well.
Reply from Shiny Mathappan, Manager at Kingsley CourtThank you so much for sharing your experience. We are delighted to hear about the positive difference Kingsley Family has made for your Grand Mother . It's wonderful to know that our caring and attentive staff have provided companionship and your family with peace of mind. We truly appreciate your kind words about our team and facility.
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Review from D R (Son of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No complaints whatsoever. Kingsley Court is a professional, well-run care home. My mother is well looked after and treated respectfully and with care. These staff are friendly and helpful every time I visit. I wouldn't like her to be anywhere else.
Reply from Shiny Mathappan, Manager at Kingsley CourtThank you very much for your feedback. I'm glad to hear you're happy with the care provided. I will definitely share your kind words with the staff - they truly value feedback like this as a reward for their hard work.
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Review from S S (Wife of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
- My husband is very happy
- Staff are excellent.
- Always offer coffee and tea to have with my husband.
- Always update me about my husband.
Reply from Shiny Mathappan, Manager at Kingsley CourtThank you very much for your feedback. I'm glad to hear you're happy with the care provided. I will definitely share your kind words with the staff - they truly value feedback like this as a reward for their hard work.
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Review from L W (Sister of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the staff at Kinglsey to be very caring and professional. Whenever I have any questions they are answered straight away. Whenever you visit Kingsley the rooms are always clean and tidy. I would recommend Kingsley to others.
Reply from Shiny Mathappan, Manager at Kingsley CourtThank you very much for your feedback. I'm glad to hear you're happy with the care provided. I will definitely share your kind words with the staff , they truly value feedback like this as a reward for their hard work."
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Review from M P (Son of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been resident since 2021 - and the staff know her well, adapt to her needs as the time has gone along.
They engage her in activities, keep fit, gardening etc.
The staff - provide good care, the home is always looking to be of assistance in caring for my mother- I would have no hesitation
in recommending Kingsley Court.
Reply from Shiny Mathappan, Manager at Kingsley CourtThank you so much for your kind words and for taking the time to share your experience with us. We are truly grateful for your feedback. It's wonderful to hear that our staff's dedication, helpfulness, and care have made a positive impact on both you and your Mum . Please know that your comments will be shared with the team, especially those on the Second floor, as they will be thrilled to know their efforts are appreciated
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Review from S V (Son of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very good, helpful, 10/10.
Always there.
Reply from Shiny Mathappan, Manager at Kingsley CourtThank you so much for your kind words and positive feedback. We're truly grateful to hear that your mum is receiving such good care and that our staff have made a positive impression. Knowing that you rate us 10/10 and feel that we are always there means a great deal to us.Our team is dedicated to providing compassionate and consistent support, and comments like yours are incredibly encouraging. We'll be sure to share your feedback with all the staff it will certainly brighten their day.Thank you again for your support and trust.
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Review from S C (Daughter of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Kingsley Court for a couple of years now and we are so happy she is spending her last years in such a wonderful, caring place. Mum has been happy and contented from the moment she arrived. They take wonderful care of her and attention to detail is great. Mums skin is in wonderful
condition and she is still going strong at 90 thanks to all the staff and their hard work and dedication. An amazing group of staff in a well lead and run home. Having worked in care myself I know great care and management and Kingsley Court has it.
Reply from Shiny Mathappan, Manager at Kingsley CourtThank you so much for your kind words and for taking the time to share your experience with us. We are truly grateful for your feedback. It's wonderful to hear that our staff's dedication, helpfulness, and care have made a positive impact on both you and your Mum . Please know that your comments will be shared with the team, especially those on the Ground floor, as they will be thrilled to know their efforts are appreciated
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Review from S S (Son of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom happy. We also very happy. All staff are very good.
Reply from Shiny Mathappan, Manager at Kingsley CourtThank you so much for your thoughtful message. We're truly grateful for your kind words and for taking the time to share your experience. It means a great deal to us to know that our team especially those on the Second Floor have made a positive impact on you and your Mum. We're especially glad to hear that your Mum has settled in well and that you feels happy and reassured. Knowing this brings great joy to our team, and your feedback will certainly be shared with them they'll be thrilled to know their care is appreciated.
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Review from B B (Friend of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with the care received, happy with the staff and carers.
Reply from Shiny Mathappan, Manager at Kingsley CourtWe sincerely appreciate you taking the time to share your experience with us. Your kind words mean a great deal to our entire team. It's heartening to know that the dedication, compassion, and support shown by our staff especially those on the Ground Floor have had such a positive impact on both you and your Relative. Your feedback will certainly be passed along to them, and sure the staff will be delighted to know their efforts have made a difference.
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Review from R M (Daughter of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum generally enjoys her time here, she has very caring & helpful staff who have always given her great care.
She would sometimes like some more variety in food & music choices (she likes salads & classical music), but she likes the camaraderie and most of the activities. She especially enjoyed taking
part in the carol concert last Christmas and the Valentine's Day lunch, which was a lovely activity.
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Current Review Score: 10.0 (9.953)

Review Score Change Log

Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes

Overview of Review Score

The Review Score of 10 (9.953) out of 10 for Kingsley Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.953 for Kingsley Court is calculated as follows: ( (368 Excellents x 5) + (14 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 384 Ratings = 4.953
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kingsley Court is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

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Meet the Team (7)

Shiny

Shiny Mathappan

Job Title: Home Manager

“We are most proud of the care we provide and the outcomes in terms of resident satisfaction. There is a high quality of staff at the home and we work closely together as a strong team.”

Martha

Martha Tamerat

Job Title: Activities Coordinator

Martha believes to be good in her role you need to understand residents’ needs and the ability to make a difference. Skills and ability to plan and organise own workload and able to work independently. To establish links and encourage involvement with families and local communities in the home. To promote a positive image of the home by maintaining a professional approach at all times. Excellent communication skills. Treat people with dignity and equality. To provide occupational opportunities for individual residents. To confidently plan and organise group activity programmes.


The favourite part of her working day is making a difference and seeing a smile on residents’ faces is what motivates her and keeps her going; makes her job rewarding. It is the satisfaction gained knowing she has made a difference.


The biggest professional challenge in her current role, is working with advanced dementia residents and understanding their challenging individual needs.


Her biggest career highlight to date was being nominated for dignity champion finalist, employee of the year (twice), IIP – Gold, Certificate of Excellence for Outstanding Performance and Dedication – IIP – Gold, CQC inspection – 2018 (dementia unit), Hillingdon Social Services (wall art on dementia unit) and Certificate of Achievement 2018.


Qualities which make Martha stand out are her good people skills and management, good communication, treat people with equality and approachable and understanding


Outside of work she enjoys socialising with friends and family, reading, watching films and documentaries, history, arts and crafts and travelling.


Martha enjoys a good and peaceful working day. She feels content knowing that she has made a difference in a resident’s day and knowing her efforts have been successful and rewarding.

Mariusz

Mariusz Damer

Job Title: Maintenance Manager

I enjoy working with people and the variety of tasks each day, which keeps the job interesting. I care deeply about the safety and well-being of the residents. My qualifications include an MSc in Internet Application Development, beginner-level Computer Management Systems, 17th Edition IEE Wiring Regulations, and training in mechanical repairs.

Felicidad

Felicidad Maglente

Job Title: Deputy Manager

I value the relationships between staff, families, and residents, focusing on improving the quality of life for elderly people. I build connections, make them laugh, and ensure they feel part of a family, providing activities to meet their physical, emotional, and cognitive needs. As a registered nurse with over 40 years of experience, I continue to attend relevant training to improve my performance and stay up to date.

Reuben

Reuben Elias

Job Title: Administrator

I find it rewarding to make a real difference in residents' lives, supporting the management and care team to enhance their quality of life. I help plan outings, classes, and events, fostering social connections, and take time to chat with residents. I hold a BA in Business Management from Kingston University, London.

Mary

Mary Perrie

Job Title: Activities Coordinator

I enjoy making a difference to my residents, helping them feel happy and contented. I have a Bachelor's in Education, which supports my role in enriching their lives.

Balvinder

Balvinder Basran

Job Title: Head Chef

I enjoy cooking and ensuring the residents' dietary and nutritional needs are met every day. I hold a Level 2 Award in Food Safety and Catering.

Frequently Asked Questions about Kingsley Court

What types of Care is Kingsley Court registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kingsley Court have?

There are 85 Single Rooms.

What are the Facilities & Services at Kingsley Court?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kingsley Court to the centre of Hayes?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kingsley Court to verify any information. View our terms and conditions. Kingsley Court has an Enhanced Service - more info.