Kingsley Court

“We are most proud of the care we provide and the outcomes in terms of resident satisfaction. There is a high quality of staff at the home and we work closely together as a strong team.”

Martha believes to be good in her role you need to understand residents’ needs and the ability to make a difference. Skills and ability to plan and organise own workload and able to work independently. To establish links and encourage involvement with families and local communities in the home. To promote a positive image of the home by maintaining a professional approach at all times. Excellent communication skills. Treat people with dignity and equality. To provide occupational opportunities for individual residents. To confidently plan and organise group activity programmes.

The favourite part of her working day is making a difference and seeing a smile on residents’ faces is what motivates her and keeps her going; makes her job rewarding. It is the satisfaction gained knowing she has made a difference.

The biggest professional challenge in her current role, is working with advanced dementia residents and understanding their challenging individual needs.

Her biggest career highlight to date was being nominated for dignity champion finalist, employee of the year (twice), IIP – Gold, Certificate of Excellence for Outstanding Performance and Dedication – IIP – Gold, CQC inspection – 2018 (dementia unit), Hillingdon Social Services (wall art on dementia unit) and Certificate of Achievement 2018.

Qualities which make Martha stand out are her good people skills and management, good communication, treat people with equality and approachable and understanding

Outside of work she enjoys socialising with friends and family, reading, watching films and documentaries, history, arts and crafts and travelling.

Martha enjoys a good and peaceful working day. She feels content knowing that she has made a difference in a resident’s day and knowing her efforts have been successful and rewarding.

I enjoy working with people and the variety of tasks each day, which keeps the job interesting. I care deeply about the safety and well-being of the residents. My qualifications include an MSc in Internet Application Development, beginner-level Computer Management Systems, 17th Edition IEE Wiring Regulations, and training in mechanical repairs.

I value the relationships between staff, families, and residents, focusing on improving the quality of life for elderly people. I build connections, make them laugh, and ensure they feel part of a family, providing activities to meet their physical, emotional, and cognitive needs. As a registered nurse with over 40 years of experience, I continue to attend relevant training to improve my performance and stay up to date.

I find it rewarding to make a real difference in residents' lives, supporting the management and care team to enhance their quality of life. I help plan outings, classes, and events, fostering social connections, and take time to chat with residents. I hold a BA in Business Management from Kingston University, London.

I enjoy making a difference to my residents, helping them feel happy and contented. I have a Bachelor's in Education, which supports my role in enriching their lives.

I enjoy cooking and ensuring the residents' dietary and nutritional needs are met every day. I hold a Level 2 Award in Food Safety and Catering.