Tenchley Manor

Ursula Square, Selsey, Chichester PO20 0HS
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9.7 52 Reviews
  • Tenchley Manor, Chichester
Located in Selsey, Tenchley Manor is set amongst extensive landscaped gardens. The home offers sea views, with a peaceful atmosphere for residents to enjoy.

Tenchley Manor is a purpose-built care home, designed to provide exceptional specialist nursing care to up to 37 residents. Tenchley Manor has recently undergone extensive renovation and development and provides comfortable and spacious lounges and dining areas. Most rooms are ensuite, and a number of rooms have disabled wet rooms.

For additional comfort and safety, assisted medical baths are provided. Residents are supported and assisted at mealtimes, and special dietary requirements are catered for. Their catering teams produce a range of nutritious and tasty meals.

The home's nurse-led team provides care for those of advanced years, and adults of all ages. The quality of staff training is crucial to the service's effectiveness, with carers currently aiming to complete the Gold Standards Award. Pride is taken in the quality of staff training given to ensure that a consistently high standard of care is delivered.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 37 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1590
  • Self-Funded Nursing Care: from £1590
  • RESPITE Self-Funded Residential Care: from £1640
  • RESPITE Self-Funded Nursing Care: from £1640

These prices are only a guideline, please contact Tenchley Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Vanessa Redford (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1995

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (2)

Tenchley Manor Reviews (52)

9.7

Tenchley Manor has a Review Score of 9.7 (9.735) out of 10, based on 35 reviews in the last 2 years.
Over all time Tenchley Manor has 52 reviews.

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Review from Sarita B (Relative of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely welcome into a clean, warm environment. We were offered refreshments while we sat at a comfortable table in the sitting room overlooking the sea. There are plenty of friendly staff members around to assist the residents, it's lovely to see that the residents obviously know them well and have
good relationships with them.
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Review from J S (Daughter of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the team at Tenchley brilliant. Everyone is not only highly professional but genuinely cares about the wellbeing and comfort of every resident. Although my mum was only at the home for 2 weeks, the team all got to know her personally and were keen to tailor support to meet her needs and preferences.
Tenchley provided a happy family type environment where mum felt loved and cared for. She was treated with true kindness, dignity and respect. The carers were patient and compassionate, ensuring mum was comfortable and at ease, and the nurses outstanding. As visitors we were also looked after - made to feel comfortable and welcome, and given exceptional support as she sadly declined. The entire Tenchley team played their part - in every interaction their dedication and empathy was clearly evident. Thank you to everyone.
Reply from Vanessa Redford, Home Manager at Tenchley Manor

Thank you so much for your kind words. All of us at Tenchley strive to make all residents and visitors welcome and encourage everyone to think of Tenchley as a home from home.

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Review from Carol J (Wife of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My first impression when I visited Tenchley Manor was that it was a homely and a happy place. All the staff were welcoming and there was fun and laughter coming from the residents in the lounge. I knew straight away that this was the environment where my husband could be happy. His working life was
with boats and the sea so the wonderful garden down to the beach would be perfect for him.
The decision that my husband could no longer be safely cared for at home was hard and heartbreaking. It was a very difficult and upsetting time for us all but all the staff have been so supportive of myself and all the family. My husband moved into Tenchley Manor in June and is cared for with kindness, respect and patience. Nothing is too much trouble for any of the staff, they are well trained and communication between them is excellent. Real team work!
Tenchley Manor is like a big family home and I don't think I could have chosen a better place for my husband.
Grateful thanks
Reply from Katrina Austin, Home Manager at Tenchley Manor

Thank you very much for your lovely words. This means a lot to us and we always endeavor to make sure that residents and relatives feel part of the home.

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Review from Leslie D (Son of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
How can you improve on excellence?
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Review from Shirley K (Wife of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was admitted to Tenchley Manor last June after an 8-week stay in hospital. After weeks of trying to get him mobile it was decided he needed adult care. We, as a family, are very pleased with the care he receives from wonderful people at Tenchley.
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Review from Gillian P (Wife of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wrote to the home manager after my husband died peacefully on February 21 2025.


"He came to Tenchley from hospital following surgery during Covid. We always hoped that he would eventually return home. Instead, Tenchley Manor became home from home for my husband and me and for Oaky too. He

loved his room and the view over the Solent, where he could track the shipping on his Ipad.


My husband had many and complex issues all of which were addressed with expertise and concern by your staff. Always a reticent man, he grew to appreciate everyone so very much and to enjoy their care, good humour and friendship. In his last few days, he asked us to make sure that we thanked you all from him.


I will miss my visits to Tenchley Manor - it was so much part of my daily routine. And Oaky will miss his treats and naps. My family and I can't thank everyone enough for looking after Christopher. You've come to lead a wonderful place. Look after everyone and give them all our love and gratitude."

Reply from Vanessa Redford, Home Manager at Tenchley Manor

Thank you so much for your kind words. Everyone here at Tenchley Manor miss you and Oaky. You are always welcome to pop in for a chat.

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Review from Susan R (Daughter of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our father moved into Tenchley Manor, Selsey, on 21st June 2024 and from that time until his passing on 27th November 2024, we cannot praise the staff enough for their dedication, gentle care and genuine kindness. They were wonderful and our father was very appreciative - as were we. Whenever possible,
the staff gave a lot of time and interest to both our father and mother (who is still a resident). The management, nurses, carers, catering staff and housekeeping team were all extremely supportive to my sister, brother, myself and our parents during a difficult time and we are forever grateful to them. The consideration they had (and still have for our mother), is so much appreciated. A wonderful team and I have been singing their praises to so many people.
Reply from Kerry Mcdowell, Home Administrator at Tenchley Manor

Thank you so much for your kind words, our team were so happy to read them. It is an honour to be here for all our Residents and their family and friends. PS: We think our team are wonderful too!

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Review from G D (Niece of Resident) published on 27 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie was looked after very well at the end of life, the staff were very good and they looked after me very well.
Reply from Justine Cowell, New Business Manager at Tenchley Manor

Thank you so much for your kind words, I will ensure the team in Tenchley Manor are made aware of your lovely review

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Review from Michele W (Resident) published on 4 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum arrived at Tenchley on the 5th September and I knew from that day I had chosen the right place for her care.
The staff are genuinely caring and I could see this in my mum's non-verbal cues when she saw them or they were giving her care. The staff took time to get to know Mum, and there was never
any rush for example when taking time to feed her.
The nursing staff were very experienced in Palliative care and I had every confidence in the decisions they suggested.
On the day of her passing the staff were very attentive and made sure we as a family ate and drank. They were very respectful at all times.
We cannot thank them enough.
Reply from Katrina Austin, Home Manager at Tenchley Manor

Thank you for your review. It is our aim to ensure that not only are our residents cared for but also their loved ones. This is very important to us. I am please that you and your family have felt so supported at what is such a difficult time.

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Review from C D (Resident) published on 30 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I remember many years ago visiting an old friend in the building, it had a different name at the time but the garden was extensive and lovely. When I was very ill in hospital I was asked, if I survived, which home I would like to go to. I didn't know the name, but I remember the garden, and here I am!
How about that! The care I have received has been brilliant. I have been so lucky. The staff are caring and efficient. I couldn't ask for more.
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Review from Nicola B (Daughter of Resident) published on 27 September 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
My Mum stayed in Tenchley Manor for 2 years. She died on 20th July this year. My husband and I visited multiple times each week.
We encountered many problems over this time. One of our main concerns was the appalling communication between staff members, us, management and more importantly, the lack
of communication between staff members and Mum.
The staff don't have time to spend with the residents. They are rushed and always seem short-staffed.
Some of the staff were kind, friendly and good at their jobs, and I appreciate them. Others didn't seem to have the supervision or training they so clearly needed. This was a concern.
There was a high turnover of staff in the time Mum was there. They won't keep good staff until they listen to their genuine concerns.
I would definitely not recommend Tenchley Manor to others. I do not feel that my Mum was cared for to an acceptable standard.
I felt I had a constant battle, just trying to make sure Mum was getting what she needed.
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Review from L M (Daughter-in-law of Resident) published on 18 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law is very well looked after and cared for.
We know she is safe.
Reply from Katrina Austin, Home Manager at Tenchley Manor

Thank you for your feedback. It is our aim for families to feel secure and reassured that their loved ones are cared for well and are safe.

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Review from Wendy B (Daughter of Resident) published on 20 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited my dad for the first time at this nursing home. He was clean, well-groomed and happy watching the Olympics. He said he was happy and the food was good. The staff were pleasant and attentive all the time, offering drinks and getting meal requirements from others as well as my dad. Other residents
were chatty and cheerful. Went home feeling very happy that he was secure and well looked after.
Reply from Kerry Mcdowell, Home Administrator at Tenchley Manor

Thank you so much for your kind review. We endeavour to make everyone feel at home and as comfortable as they can be. Our team take pride in being kind and attentive. We look forward to seeing you again soon.

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Review from P W (Son of Resident) published on 13 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having spent a number of days visiting several nursing homes, we chose Tenchley Manor as it felt like a house and not a hospital setting. Warm and welcoming atmosphere, lovely staff. Care of my mum was dealt with sensitively and compassionately. Regular updates face to face or on the phone. Care shown
to us as well. Speak thanks to three particular nurses. A real home from home - thank you to everyone who cared for Mum.
Reply from Katrina Austin, Home Manager at Tenchley Manor

We really appreciate your feedback. All of the team at Tenchley appreciate that we are working in the residents' homes, and we strive to make the environment as homely as possible. We look forward to sharing your comments with the staff at Tenchley Manor. Thank you.

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Review from Justine R (Daughter of Resident) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been a Tenchley Manor resident for 3 years now and he is definitely in the right place. He is well looked after in all aspects of his care by wonderful staff who do all they can to make him comfortable. Not only do they give my dad first-class care they are always there to support me too
with kindness and warmth when I find it particularly hard to see my dad so poorly. My dog regularly accompanies me on my visits to see Dad and he loves coming too as he's always thoroughly spoiled with lots of doggie treats.
Reply from Katrina Austin, Home Manager at Tenchley Manor

Thank you so much for your lovely review. We really appreciate your feedback which will be shared with our team. It is always a pleasure to see you and your lovely dog!

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Review from K J (Wife of Resident) published on 8 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Tenchley for a number of years and often speaks of how happy he is. Management are always so welcoming and supportive and always find time to catch up with us a family.
The staff are caring and take care to ensure that his needs are met, both medically, physically
and mentally.
We are very happy here.
Reply from Katrina Austin, Home Manager at Tenchley Manor

Thank you for your feedback. We really appreciate your comments. Pleasure to have him with us.

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Review from Sallianne T (Daughter of Resident) published on 25 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm so pleased that mum was able to move from the hospital to Tenchley Manor. I can relax in knowing mum is very well cared for by a team of friendly and kind staff.
Management is professional and approachable.
Tenchley has taken a huge amount of stress from my shoulders and I will always be grateful
for their care of mum.
Reply from Katrina Austin, Home Manager at Tenchley Manor

Thank you for your review. Your feedback is invaluable to the team at Tenchley Manor. It is a pleasure to have your mother with us.

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Review from Tracey L (Wife of Resident) published on 22 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very big thank you to this wonderful team at Tenchley Manor for making a milestone birthday very special and for letting us enjoy a fabulous day celebrating with family and friends. The care and compassion every member of staff has for the residents is exceptional and they go above and beyond to make
all feel like one big family. Cannot thank them all enough for all that they do!!
Reply from Kerry Mcdowell, Home Administrator at Tenchley Manor

Thank you for your comments. It was absolutely pleasure to be a part of your loved one's big day. I am glad that you had a wonderful time.

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Review from Jennifer D (Daughter-in-law of Resident) published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I cannot thank the staff at Tenchley Manor enough. As a family, over the generations this area has always been our second home, unfortunately of late it is not possible for us to take Mum with us on holiday due to the deterioration of her health, however, with Mum in respite at Tenchley Manor she was
able to holiday with us with exceptional care provided on her stay and at the same time enjoying a few days out with the family.
Reply from Kerry Mcdowell, Home Administrator at Tenchley Manor

Thank you so much for your review. It was a pleasure to enable you to carry on having family holidays together in sunny Selsey. We are looking forward to seeing you all again very soon.

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Review from Alyson C (Daughter of Resident) published on 1 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone has been exceptionally kind and caring. Dad moved here sixteen months ago to be closer to Mum. He loved to sit in the day room every morning with a view of the sea. Mum visited daily and was also kindly looked after, sometimes joining in activities or happily staying to lunch dates with Dad.
Throughout his stay, he has received outstanding care from everyone and we were always made welcome and never concerned to leave him in your care. He had no worries and passed peacefully within view of the sea. We can't begin to thank you enough for all you have done for Dad during his stay with you. It will never be forgotten.
Reply from Katrina Austin, Home Manager at Tenchley Manor

Thank you for your feedback. We aim to support our residents and their families. It was an absolute pleasure to have your father with us and to have your mother visit often. Please feel free to come to Tenchley and see us anytime. The door is always open and we would love to see you soon.

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Current Review Score: 9.7 (9.735)

Overview of Review Score

The Review Score of 9.7 (9.735) out of 10 for Tenchley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.735 for Tenchley Manor is calculated as follows: ( (334 Excellents x 5) + (51 Goods x 4) + (15 Satisfactorys x 3) + (5 Poors x 2) + (3 Very Poors x 1) ) ÷ 408 Ratings = 4.735
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Tenchley Manor is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

5 Bed Vacancies

Posted: 13 Sep 2025

We provide permanent and respite accommodation for individuals with residential, respite and palliative care needs. Our services include basin with WC en-suite rooms and no provision (shared facility) rooms. Additionally, we offer privately funded, local authority, and NHS-funded placements.

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Awards / Recognitions (9)

Meet the Team (9)

Vanessa

Vanessa Redford

Job Title: Home Manager

I’ve completed a manager's training course and take pride in creating a nurturing environment where residents feel enriched, stimulated, and content in their homes.

Kerry

Kerry Mcdowell

Job Title: Administrator Joined: 2022

Tenchley Manor is a lovely home with an excellent local reputation and we work hard to ensure that residents, their visitors and our team stay happy, feel welcomed and are valued. It’s in a great location too – I can see the sea from my desk.


I look forward to speaking to you and understanding your needs or the needs of your loved one.

Koo

Koo Kirby

Job Title: Housekeeper

I love to keep everything organized, neat and tidy for the home and the residents and am good at time management which means I don’t fall behind. I like to see everyone happy and am well supported in my role here at Tenchley Manor.

Sarah

Sarah Jocelyn

Job Title: Staff Nurse

I am enjoying working at Tenchley Manor and learning the different structures and policies that go with working in a care home. I love to meet the new residents and work with them and their families to support their needs.

Meryn

Meryn Woodland

Job Title: Senior Care Assistant

I have worked in care for a number of years and enjoy my role as a senior – I always take time to listen to and assist the team to fulfil their roles. In my spare time, I enjoy photography, cycling and walking, I also care for my dad.

Millie

Millie McMaster

Job Title: Activities Co-ordinator

I love my job, working with the residents and seeing the positive outcomes from the activities that we are running. I work hard to make sure everyone can be included in activities if they want to be. Tenchley Manor is a lovely place to work, everyone is friendly and there is a good, positive atmosphere.

Daniel

Daniel Williams

Job Title: Head Chef

I am an organised and passionate chef, enjoying the family atmosphere of the care home and the challenge of creating meals that residents love.

Julie

Julie Wilson

Job Title: Advanced Healthcare Practitioner

I have extensive experience in nursing, having worked in Kerala for 7 years and Kuwait for 11 years. I enjoy building strong relationships with residents, something I couldn't do in hospital settings.

Rattiya

Rattiya Gale

Job Title: Team Leader

I love the teamwork at The Malthouse, where staff, residents, and their families create a supportive and appreciative environment. I enjoy working with people and helping those around me. I have completed my Diploma levels 3 and 5 in Health and Social Care.

Frequently Asked Questions about Tenchley Manor

What types of Care is Tenchley Manor registered for?

Older Person Care, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Tenchley Manor have?

There are 33 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Tenchley Manor?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Tenchley Manor to the centre of Chichester?

7.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tenchley Manor to verify any information. View our terms and conditions. Tenchley Manor has an Enhanced Service - more info.