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Tenchley Manor

Ursula Square, Selsey, Chichester, West Sussex PO20 0HS
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My wife was cared for so well. The staff and management are wonderfulFrank P(Husband of Resident/Service User)
Tenchley Manor, Chichester
Tenchley Manor, Chichester
Tenchley Manor, Chichester

Located in the coastal town of Selsey, just south of Chichester, Tenchley Manor Care Home provides nursing, respite, and end-of-life care in a peaceful seaside setting.

The home benefits from well-maintained gardens, a wheelchair-friendly promenade, and beautiful coastal views, creating a relaxing environment for residents to enjoy.

The home offers 37 comfortable bedrooms across two floors, including double rooms for couples. Residents are encouraged to personalise their rooms with cherished belongings...  

Care Provided by Tenchley Manor

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 37 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450From £1,500
Nursing CareFrom £1,450From £1,500

Contact Tenchley Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Vanessa Redford (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1995

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (2)

Tenchley Manor Reviews (61)

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9.7

Tenchley Manor has a Review Score of 9.7 (9.727) out of 10, based on 21 reviews in the last 2 years. Over all time Tenchley Manor has 61 reviews.

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Showing 61 reviews matching selected criteria
Review from L M (Daughter-in-law of Resident) published on 18 September 2024 Submitted via Postal Card
Overall Experience
My mother-in-law is very well looked after and cared for.

We know she is safe.

Reply from Katrina Austin, Home Manager at Tenchley Manor

Thank you for your feedback. It is our aim for families to feel secure and reassured that their loved ones are cared for well and are safe.

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Review from Wendy B (Daughter of Resident) published on 20 August 2024 Submitted via Postal Card
Overall Experience

Visited my dad for the first time at this nursing home. He was clean, well-groomed and happy watching the Olympics. He said he was happy and the food was good. The staff were pleasant and attentive all the time, offering drinks and getting meal requirements from others as well as my dad. Other residents were chatty and cheerful. Went home feeling very happy that he was secure and well looked after.

Reply from Kerry Mcdowell, Home Administrator at Tenchley Manor

Thank you so much for your kind review. We endeavour to make everyone feel at home and as comfortable as they can be. Our team take pride in being kind and attentive. We look forward to seeing you again soon.

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Review from P W (Son of Resident) published on 13 August 2024 Submitted via Postal Card
Overall Experience

Having spent a number of days visiting several nursing homes, we chose Tenchley Manor as it felt like a house and not a hospital setting. Warm and welcoming atmosphere, lovely staff. Care of my mum was dealt with sensitively and compassionately. Regular updates face to face or on the phone. Care shown to us as well. Speak thanks to three particular nurses. A real home from home - thank you to everyone who cared for Mum.

Reply from Katrina Austin, Home Manager at Tenchley Manor

We really appreciate your feedback. All of the team at Tenchley appreciate that we are working in the residents' homes, and we strive to make the environment as homely as possible. We look forward to sharing your comments with the staff at Tenchley Manor. Thank you.

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Review from Justine R (Daughter of Resident) published on 10 July 2024 Submitted via Postal Card
Overall Experience

My dad has been a Tenchley Manor resident for 3 years now and he is definitely in the right place. He is well looked after in all aspects of his care by wonderful staff who do all they can to make him comfortable. Not only do they give my dad first-class care they are always there to support me too with kindness and warmth when I find it particularly hard to see my dad so poorly. My dog regularly accompanies me on my visits to see Dad and he loves coming too as he's always thoroughly spoiled with lots of doggie treats.

Reply from Katrina Austin, Home Manager at Tenchley Manor

Thank you so much for your lovely review. We really appreciate your feedback which will be shared with our team. It is always a pleasure to see you and your lovely dog!

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Review from K J (Wife of Resident) published on 8 July 2024 Submitted via Postal Card
Overall Experience
My husband has been a resident at Tenchley for a number of years and often speaks of how happy he is. Management are always so welcoming and supportive and always find time to catch up with us a family.
The staff are caring and take care to ensure that his needs are met, both medically, physically and mentally.

We are very happy here.

Reply from Katrina Austin, Home Manager at Tenchley Manor

Thank you for your feedback. We really appreciate your comments. Pleasure to have him with us.

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Review from Sallianne T (Daughter of Resident) published on 25 June 2024 Submitted via Website
Overall Experience
I'm so pleased that mum was able to move from the hospital to Tenchley Manor. I can relax in knowing mum is very well cared for by a team of friendly and kind staff.
Management is professional and approachable.

Tenchley has taken a huge amount of stress from my shoulders and I will always be grateful for their care of mum.

Reply from Katrina Austin, Home Manager at Tenchley Manor

Thank you for your review. Your feedback is invaluable to the team at Tenchley Manor. It is a pleasure to have your mother with us.

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Review from Tracey L (Wife of Resident) published on 22 May 2024 Submitted via Website
Overall Experience

A very big thank you to this wonderful team at Tenchley Manor for making a milestone birthday very special and for letting us enjoy a fabulous day celebrating with family and friends. The care and compassion every member of staff has for the residents is exceptional and they go above and beyond to make all feel like one big family. Cannot thank them all enough for all that they do!!

Reply from Kerry Mcdowell, Home Administrator at Tenchley Manor

Thank you for your comments. It was absolutely pleasure to be a part of your loved one's big day. I am glad that you had a wonderful time.

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Review from Jennifer D (Daughter-in-law of Resident) published on 22 May 2024 Submitted via Postal Card
Overall Experience

I cannot thank the staff at Tenchley Manor enough. As a family, over the generations this area has always been our second home, unfortunately of late it is not possible for us to take Mum with us on holiday due to the deterioration of her health, however, with Mum in respite at Tenchley Manor she was able to holiday with us with exceptional care provided on her stay and at the same time enjoying a few days out with the family.

Reply from Kerry Mcdowell, Home Administrator at Tenchley Manor

Thank you so much for your review. It was a pleasure to enable you to carry on having family holidays together in sunny Selsey. We are looking forward to seeing you all again very soon.

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Review from Alyson C (Daughter of Resident) published on 1 May 2024 Submitted via Postal Card
Overall Experience

Everyone has been exceptionally kind and caring. Dad moved here sixteen months ago to be closer to Mum. He loved to sit in the day room every morning with a view of the sea. Mum visited daily and was also kindly looked after, sometimes joining in activities or happily staying to lunch dates with Dad. Throughout his stay, he has received outstanding care from everyone and we were always made welcome and never concerned to leave him in your care. He had no worries and passed peacefully within view of the sea. We can't begin to thank you enough for all you have done for Dad during his stay with you. It will never be forgotten.

Reply from Katrina Austin, Home Manager at Tenchley Manor

Thank you for your feedback. We aim to support our residents and their families. It was an absolute pleasure to have your father with us and to have your mother visit often. Please feel free to come to Tenchley and see us anytime. The door is always open and we would love to see you soon.

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Review from Lisa W (Daughter of Resident) published on 23 April 2024 Submitted via Website
Overall Experience

My Dad (58) went to reside at Tenchley Manor from the end of June 2023 until late August and when he moved to hospice, his cancer-related anxiety and symptoms had become too difficult to manage at home, and it was decided a nursing home would be the safest place for him. Dad had very complex needs and on top of this a terminal diagnosis, making him hard to manage. Most of the staff were very good and with my Dad. My only criticism was I wish I had felt listened to more regarding his end-of-life symptoms. Tenchley have kept in touch with me and were very supportive and still are since my Dad passed away in September 2023.

Reply from Kerry Mcdowell, Home Administrator at Tenchley Manor

It was privilege being here for you all as a family. Please stay in touch.

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Review from Sarah C (Daughter of Resident) published on 18 April 2024 Submitted via Website
Overall Experience
After a few years of my father being a resident at Tenchley Manor, he sadly passed away in January 2024. I would just like to say how very grateful I am for the support, firstly from the two ladies always there or at the end of the phone with updates on how Dad was doing and a smile and a hug when I needed it most. One particular lady, well what can I say, forever grateful for the honest advice, support and hugs for me through this turbulent journey and to all of the staff for the care and compassion you gave to Dad, I would never have been able to have to get through the sadness without all of you.

To the manager - you have a host of angels.

Reply from Katrina Austin, Home Manager at Tenchley Manor

Thank you for your lovely comments. We so miss your visits to our home. You are indeed correct, they really are an incredible team and we are so lucky to have them. Caring is something we all love to do at Tenchley Manor. Feel free to drop by for a hug anytime.

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Review from Kevin W (Son of Resident) published on 12 April 2024 Submitted via Website
Overall Experience

Tenchley Manor has a reputation as a top nursing home and rightly so. The staff are polite, respectful and very professional. Despite my mother's stay being sadly short, I am very happy that she ended her days in their care.

Reply from Kerry Mcdowell, Home Administrator at Tenchley Manor

Thank you so much for your high praise, our team will be thrilled to read your review. It was a privilege supporting you all.

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Review from B T (Daughter-in-law of Resident) published on 11 April 2024 Submitted via Postal Card
Overall Experience

Took Mum for emergency respite and ended up saving her life. The care and support she was given was excellent and has helped her to regain her confidence. All staff I met were caring and considerate. Manager was excellent in coming out to assess Mum within an hour and organisation her admission within a few hours.

Reply from Katrina Austin, Home Manager at Tenchley Manor

Thank you for your comments. We always aim to provide the best care for everyone and to support in every way.

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Review from B T (Son of Resident) published on 9 April 2024 Submitted via Website
Overall Experience

The care team have been wonderful at ensuring our dad is well taken care of 24 hours a day. The place is always clean, the staff always happy and engaged and we also have our needs or concerns addressed in a timely and effective manner.

Reply from Katrina Austin, Home Manager at Tenchley Manor

Thank you for your review. We appreciate your comments and always aim to provide the best care to our residents.

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Review from L M (Partner of Resident) published on 27 February 2024 Submitted via Postal Card
Overall Experience

The staff were very welcoming to us. They supported us through my partner's end-of-life care as it came around so quickly. He received wonderful care right to the end of his life peacefully and respectfully I can't thank them enough.

Reply from Katrina Austin, Home Manager at Tenchley Manor

Thank you for your review. Your feedback is important to us and we appreciate you taking the time to complete this.

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Review from C P (Resident / Service User) published on 21 February 2024 Submitted via Postal Card
Overall Experience

Comfortable premises with good managment and nursing and excellent domestic and catering staff. Carers are good in the main but I sometimes have difficulty understanding them or them me. They change very often so I don't get to know them I enjoy repartee with those I know.

Reply from Katrina Austin, Home Manager at Tenchley Manor

Thank you for your comments. All feedback is appreciated and assists us with improving the service we provide.

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Review from M M (Sister of Resident) published on 19 February 2024 Submitted via Postal Card
Overall Experience

The staff have been amazing making sure my brother is comfortable and as happy as possible. The home smells nice and is very clean. Just looked at my brother I can see how much care has gone into his care. The staff treat us as family, feel welcome and have been supporting us emotionally. The two nurses are amazing, very happy, lovely and considerate.

Reply from Kerry Mcdowell, Home Administrator at Tenchley Manor
Thank you so much for your kind words, I will pass them on to our team.

We endeavour to preserve our homely and family atmosphere, as we feel it it is vital to support the health and wellbeing of our residents, their family & friends and our team.

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Review from D H (Nephew of Resident) published on 31 January 2024 Submitted via Website
Overall Experience
My aunt entered the home late last year, she has settled in great, adding some much-needed weight after the close attention by the staff.
The home is so much nicer than the one that my late mother saw out her last days in.

And you can’t beat the sea view.

Reply from Katrina Austin, Home Manager at Tenchley Manor

It is so lovely to have her with us, we all enjoy having her company. Thank you for your kind review.

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Review from Lynda M (Daughter of Resident) published on 31 January 2024 Submitted via Postal Card
Overall Experience

Unfortunately, we found Tenchley Manor too late. My father moved in, it was a lovely room overlooking the sea, he loved it and the staff were so helpful. He was looking forward to a nice fry-up in the morning, we were all sh happy for him. So he fell asleep that night and didn't really wake up, he sadly passed away on Saturday evening.

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Review from Frank P (Husband of Resident) published on 24 January 2024 Submitted via Website
Overall Experience

I couldn't have asked for anything more. My wife was cared for so well. The staff and management are wonderful, nothing is too much for them and it is easy to see how much they care. Can highly recommend.

Reply from Katrina Austin, Home Manager at Tenchley Manor

Thank you for your valued feedback. I am so glad to hear that you were pleased with the care that your wife received.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 October 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

There are no upcoming events for Tenchley Manor.

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Tenchley Manor.

Meet the Team (7)

Vanessa Redford
Vanessa RedfordJob Title:Home Manager

I’ve completed a manager's training course and take pride in creating a nurturing environment where residents feel enriched, stimulated, and content in their homes.

Kerry Mcdowell
Kerry McdowellJob Title:AdministratorJoined: 2022

I joined Tenchley Manor in 2022 and have found it to be one of the nicest places I have ever worked. From the moment you walk through the door, there is a lovely family, homely, welcoming and caring feel. As Administrator, I make sure that residents, their families and friends feel welcomed, comfortable and at home from the moment they arrive and throughout their time at Tenchley Manor. I hold a BA Ed Hons and a Level 2 qualification in Business Administration.

Koo Kirby
Koo KirbyJob Title:Housekeeper

I love to keep everything organized, neat and tidy for the home and the residents and am good at time management which means I don’t fall behind. I like to see everyone happy and am well supported in my role here at Tenchley Manor.

Meryn Woodland
Meryn WoodlandJob Title:Senior Care AssistantJoined: 1996

I joined Tenchley Manor in 1996 and love the friendly, homely atmosphere. We all strive to make every day fun and interesting, with residents, families, staff and guests getting involved. I always aim to put a smile on people’s faces and treat everyone equally, with care, compassion and understanding. I am a good listener and hope to help put any fears about coming into care at rest. To me, being a carer is about being a friend too. I hold an NVQ in care and regularly complete training to keep my knowledge and skills up to date across all aspects of care.

Julie Wilson
Julie WilsonJob Title:Registered General NurseJoined: 2022

I joined the team in December 2022 and have 22 years of experience in my profession. I enjoy building meaningful, long-term relationships with our residents and supporting their individual needs. I believe I can enrich people’s lives by listening to them, providing compassionate care and helping to resolve any concerns they may have.

Gary Willingale
Gary WillingaleJob Title:Maintenance OfficerJoined: 2024

I joined Tenchley Manor in 2024 and really enjoy being part of such a friendly, welcoming team. The staff make it feel like a family, and it is an honour to work alongside them. I believe kindness and a positive attitude go a long way, and I enjoy helping to create a warm and happy environment for everyone. Although I am not directly involved in residents’ care, the training I have completed helps me understand their needs and how I can best support them in my role.

Megan Spencer
Megan SpencerJob Title:Activities CoordinatorJoined: 2026

I love spending time with our Residents, getting to know them, hearing their stories and building meaningful relationships. I enjoy crafts, outings and finding ways to make Residents smile, whether through a conversation, a helping hand or my singing!

With previous experience in activities at a holiday camp, I wanted to make a difference in people's lives. I have a Mental Health First Aid qualification and Level 2 in Counselling Skills, but I believe a warm heart and open arms are just as important.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tenchley Manor to verify any information. View our terms and conditions. Tenchley Manor has an Enhanced Service -more info.