Albany Care Home

He seems to have settled in very well + has been well looked after.

I want to highlight the magnificant work that is carried out by Kerry. She has got the kindest attitude and biggest heart. She does her job with the outpost dignity and goes beyond the call of duty - I cannot praise her enough. A massive thanks also to the wonderful success for the Macmillan cake sale and for a brilliant quiz evening on the 9/10/26. Christine, Marek, Rycko and Kerry did a great organised night, supported by other staff members - Thank you.

Recently visited both of my parents from overseas. They have been in the Albany care home for 15 months. Found them both being extremely well cared for. My Dad was very underweight on admission and has gained at least 12kg (which he needed to). Mum has severe Alzheimer's and her care is kind and compassionate. They get her out of her room as often as possible.

My stepmother is happy and well cared for at the Albany. All her needs are taken care of and her health is reviewed regularly. Not enough information was given to us about the facilities and building when she moved in as a permanent resident. This could be improved. When she moved in the matron said she would be allowed alcohol in her room but it was taken away. She could have alcohol in her room so she knows it's available and then the staff could then let her have it. Lots of varied activities are available but can be difficult for new residents to mix. More encouragement should be given.

My Aunt is very well looked after and has many social opportunities to attend and be part of. Well done to everyone!

Have visited a friend many times and always found visiting the Albany a very pleasant + happy experience.

Albany Care Home did a great job of looking after my father after a sudden loss of mobility in the context of dementia and confusion. It is a warm community of caring people, where residents are treated with care, compassion and kindness. I would recommend you check our Albany if you are looking for the right place for a loved one. Everywhere is clean, light, smells fresh, and the food is excellent.

2 weeks of respite care after 3 weeks of hospitalisation with pneumonia. Visited every day and Ian had no complaints.

I can't praise The Albany enough and the kindness. For the month of January. There are many memorable scenes that I have witnessed. Saturday cinema with the lights dimmed is an incredible treat and a joy to be part of. Then I witnessed a scene whereby the chef and care staff were playing monopoly with the residents, this is about The Albany being a real home. My mother started pointing and counting and people just join in dementia is enveloped treated with respect and my mother is finally settling in. Our fractured family is mending again. The Albany supports the whole family.

The staff at Albany, the whole team, have been really wonderful - it is a pleasure to visit, and when I leave each time I feel confident that the standard of nursing and personal care will be exemplary. The building and furnishings look very smart following the refurbishment and the standard of catering is exceptional. A huge thank you to everyone on the staff for their compassion and dedication to the residents. I feel truly blessed to have found this place. My love to you all!

In my profession, I have visited many care homes. Albany is are of the best, if not the best! Why? Because all the aspects you list, care/support, food etc. are excellent. But best of all. carers and other visitors are always welcome and made to feel they are part of the team doing the best for each resident. Albany is also very adaptable and flexible in adjusting to my special meals for hospital investigation at short notice.

The Albany staff are very friendly and welcoming. The food is excellent. Have no issues at all, very happy mother is well cared for.

Dad is doing well and gets involved in the activities. The staff are always helpful. Good choice of food.

Overall happy with the care given to mum, and the daily activities are very good. The staff are friendly. Mum's room does need refurbishing at the earliest opportunity.

Wonderful place. Lots of love. Nice people working there.

Wonderful home. Staff are wonderful, nothing is too much trouble. Dad is well looked after. Refurbishment is great, staff managed well while work was being done. The food is very good.

My mother has been a resident since February 2024 and is very happy that the home is a friendly and caring place with lots going on. Mum also enjoys the food, especially the fish and chips on a friday!

Friendly, efficient staff.

I've visited my friend in the Albany twice since she moved in on Tuesday 27th May. Her room is large and light with a lovely view. Her room is large and light with a lovely view. It is well equipped with modern furniture. The staff were very welcoming and friendly. The first visit was in the morning and we were both offered coffee. Yesterday afternoon we were both offered a cup of tea and a lovely piece of cake. My friend is adapting well to her new surroundings and speaks well of the care she is receiving.

My first visit to this lovely home. I was very impressed. We went for a relatives meeting and sat in the dining room. The other relatives we met all helped at the home, one way or another. The tables were laid like an expensive restaurant. The home is being decorated and is light and bright.. The staff are warm, friendly and caring, even to visitors, and striving to be better. Some residents were watching the tv in the lounge. My sister-in-law was comfortable in her room.