Albany Care Home

7 London Road, Headington, Oxford OX3 7SN
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9.7 83 Reviews
  • Albany Care Home, Oxford
Albany Care Home, located in the heart of Headington, Oxford, provides high-quality residential and nursing care for up to 38 residents in a welcoming and supportive environment. The home is surrounded by parks and local amenities, offering convenience for family and friends.

In addition to long-term care, Albany also offers respite care, providing temporary stays for those needing short-term support or recovery after an illness or surgery. This flexible service allows carers to take a break, knowing their relatives are in safe and professional hands.

With two floors of comfortable living spaces, Albany features a cosy lounge, a bright conservatory, and a spacious dining area, where residents can socialise and relax. The beautifully landscaped garden includes a charming bandstand, children's play area, and mini putting green, providing plenty of space to enjoy the outdoors.

Albany takes pride in offering a diverse activities programme personalised to resident preferences. The talented chef and catering team prepare fresh, nutritious meals every day. The daily menu offers plenty of choices, catering to individual dietary needs and preferences.

Albany has recently undergone an exciting refurbishment, as part of a major investment to enhance comfort and quality of life for the residents. The dining room, lounges, conservatory, and several bedrooms have been transformed to create brighter, more welcoming spaces.

Quoted fees are inclusive. If Funded Nursing Care (FNC) is received towards your costs from the NHS this will be reimbursed to you or deducted from your invoice.

Call today to speak with one of their care solutions advisors, or book a visit to Albany and discover how they can support you.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1420
  • Self-Funded Nursing Care: from £1695
  • RESPITE Self-Funded Residential Care: from £1520
  • RESPITE Self-Funded Nursing Care: from £1796

These prices are only a guideline, please contact Albany Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Nisha Shaji (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2002
  • Number of floors: 2

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (38)

Albany Care Home Reviews (83)

9.7

Albany Care Home has a Review Score of 9.7 (9.732) out of 10, based on 24 reviews in the last 2 years.
Over all time Albany Care Home has 83 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Albany Care Home
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Total of 83, showing 1-20
Review from Anthony G (Son of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Albany staff are very friendly and welcoming. The food is excellent. Have no issues at all, very happy mother is well cared for.
Reply from Nisha Shaji, Home Manager at Albany Care Home

Thank you for the feedback. We strive to provide person centered care and work to improve our services so the residents have great living experiences at Albany.

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Review from Jon M (Son of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is doing well and gets involved in the activities. The staff are always helpful. Good choice of food.
Reply from Nisha Shaji, Home Manager at Albany Care Home

thank you for your feedback. We thrive to deliver person centered care and improve our services through feedback like yours.

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Review from Sue G (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall happy with the care given to mum, and the daily activities are very good. The staff are friendly. Mum's room does need refurbishing at the earliest opportunity.
Reply from Nisha Shaji, Home Manager at Albany Care Home

Thank you for the feedback, we have taken onboard your thoughts on the rooms needing refurb. we are in the process of the refurbing all our rooms gradually in conjunction to our existing refurbishment. We will surely try and put mums room as priority for the same hope that reassures you.

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Review from Julie R (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful place. Lots of love. Nice people working there.
Reply from Nisha Shaji, Home Manager at Albany Care Home

Thank you for the feedback. We are pleased that you have seen and recognized our efforts to improve our services.

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Review from Hilary M (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful home. Staff are wonderful, nothing is too much trouble. Dad is well looked after. Refurbishment is great, staff managed well while work was being done. The food is very good.
Reply from Nisha Shaji, Home Manager at Albany Care Home

Thank you for the feedback. We strive to provide person centered care and work to improve our services so the residents have great living experiences.

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Review from Judith W (Daughter of Resident) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident since February 2024 and is very happy that the home is a friendly and caring place with lots going on. Mum also enjoys the food, especially the fish and chips on a friday!
Reply from Nisha Shaji, Home Manager at Albany Care Home

Thank you for the feedback. We strive to deliver person centered care for our residents and such feedback encourage us to continue the same.

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Review from O J (Son of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly, efficient staff.
Reply from Nisha Shaji, Home Manager at Albany Care Home

Thank you for your feedback. We are sorry that we could not make your overall experience up to 5 stars. We would be glad if we could discuss this further and ensure that we are able improve our services through your feedback.

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Review from Maureen C (Friend of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've visited my friend in the Albany twice since she moved in on Tuesday 27th May. Her room is large and light with a lovely view. Her room is large and light with a lovely view. It is well equipped with modern furniture. The staff were very welcoming and friendly. The first visit was in the morning
and we were both offered coffee. Yesterday afternoon we were both offered a cup of tea and a lovely piece of cake. My friend is adapting well to her new surroundings and speaks well of the care she is receiving.
Reply from Nisha Shaji, Home Manager at Albany Care Home

Thank you for the kind feedback. The team at Albany strive to deliver high quality care and we are glad that Carolyn is settling in well. your feedback will be shared with the team.

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Review from Jill L (Sister-in-law of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My first visit to this lovely home. I was very impressed. We went for a relatives meeting and sat in the dining room. The other relatives we met all helped at the home, one way or another. The tables were laid like an expensive restaurant. The home is being decorated and is light and bright.. The
staff are warm, friendly and caring, even to visitors, and striving to be better. Some residents were watching the tv in the lounge. My sister-in-law was comfortable in her room.
Reply from Lynn Gray, Home Manager at Albany Care Home

Thank you Jill for the lovely feedback. It was nice to see you and great to have you during the relatives meeting. We thrive to provide our residents high quality person centered care. Feedbacks are a way forward for us to improve our services.

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Review from T M (Daughter of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been at Albany for just over a year. Initially she was very unsettled but thanks to the diligence and patience of the wonderful staff, she is now relaxed and very happy. The communication with the family is excellent and we feel involved in her care. The staff are professional and caring.
Thank you everyone!
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Review from L J (Resident) published on 24 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has a big room.since he moved to the carehome, he has become more happier. He is talking more and coming down to the main lounge. Joining in the activities with other residents. He is looking much healthier and better for it. All the staff at the home are welcoming and very friendly. Overall
a very good home.
Reply from Lynn Gray, Home Manager at Albany Care Home

It is a pleasure to look after your Uncle. Thankyou for your kind words.

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Review from L C (Daughter of Resident) published on 18 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are amazing regards to care, very attentive and caring. My mum had constant medical needs and they were dedicated and patient towards her. As a family we felt well supported and informed. Would 100% recommend the Albany!
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Review from David F (Son of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at the Albany for over 3 years now and the care she has received since she has been there has always been excellent. The care staff are all brilliant with the residents and I feel they all do a fantastic job there. All the staff there are very friendly and welcoming and
I think a sign of how good the care home is, is the fact that the majority of the staff are the same as when my mum first went in there. The activities at the care home are always very good and I have taken part in quite a few things there with my mum. The activities organisers are both very bubbly and do a great job there, organising some great things for the residents.
The food at the care home is always very good and prepared by an excellent and friendly chef and his team.
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Review from J B (Daughter of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff were incredibly kind and considerate. Nothing was too much trouble and Mum enjoyed the activities and fireworks on New Year's Eve. As a family, knowing that she was safe and happy meant we could finally relax. I would wholeheartedly recommend the Albany Care Home. In comparison to others
I have visited, this is five-star. Thank you to the manager, carers, receptionists and cooks, you are a great team.
Reply from Justine Cowell, New Business Manager at Albany Care Home

Thank you so much for your wonderful review, we are so happy you trusted us with your lovely mum and I am so pleased that we could give Mum the love and care she deserved, we would welcome her back at any time with open arms. We will pass on your lovely words to our team - thank you.

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Review from Hazel K (Daughter of Resident) published on 9 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum loves it in the Albany Care Home and loves the carers, staff and managers. Last year she said she'd had the best Christmas in years and birthday. She was made such a fuss of, it really was/is fantastic. The best thing for me is knowing she is well cared for and I have peace of mind that she isn't
in pain or suffering. Thank you to everyone there, you're the best.
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Review from M E (Daughter of Resident) published on 11 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad very quickly felt safe and comfortable here at the Albany Care Home. He is very happy with the food and says the staff are very friendly and helpful which has also been my experience. The staff and nurses always have time to talk to me and update me on Dad's care and progress. My dad's room is
always clean and tidy. I am very happy with my dad's care and treatment that he is receiving here at the Albany. I cannot fault the staff at all.
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Review from C J (Sister of Resident) published on 25 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care is excellent. Very helpful. All the staff are very kind. No problems with cleanliness. My brother has all his needs cared for with excellence. The room is lovely, plenty of room for him.
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Review from H M (Daughter of Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was cared for by all staff in a professional and more importantly, a loving and caring way.
He gained weight and had constant interaction from the carers, tea ladies, cleaners, nurses and so on.
The Albany made him feel respected and gave me peace of mind to leave him confidently.
Family
members visiting were all accommodated and greeted with friendliness.
My dad's death was handled with love and kindness, all professionally executed. Thank you 'The Albany.'
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Review from Katharine W (Niece of Resident) published on 19 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As usual my visit to the Albany to see my aunt was an absolute pleasure. The staff are always so friendly and are very attentive to my aunt's needs. They have given the time to actually get to know her and be able to converse about subjects personal or of interest to her.
The range of activities and
entertainment is super cool and this visit was amazing. In the morning we had a small theatre production to watch, that was fantastic and encouraged everyone to join in.
Then in the afternoon was the open day with things to do, live music and wonderful tea and scones. This care home is fabulous and offers so much with loads of care, compassion and laughter.
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Review from Audrey W (Resident) assisted by family/friend published on 17 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent. Very happy.
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Current Review Score: 9.7 (9.732)

Overview of Review Score

The Review Score of 9.7 (9.732) out of 10 for Albany Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.732 for Albany Care Home is calculated as follows: ( (215 Excellents x 5) + (63 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 284 Ratings = 4.732
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Albany Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Aug 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

5 Bed Vacancies

Posted: 13 Sep 2025

We provide permanent and respite accommodation for individuals with residential, nursing, respite, palliative, and nursing dementia needs. Our services include complete en suite rooms. Additionally, we offer privately funded, local authority, and NHS-funded placements.

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Awards / Recognitions (9)

Meet the Team (7)

Nisha

Nisha Shaji

Job Title: Home Manager

"I’m passionate about working with older people, helping them live with dignity, respect, and a sense of connection. I hold a Bachelor’s in Nursing from India and a Master’s from Liverpool John Moores University. I began my career in intensive care and have been working in elderly care since 2012. I became a CQC-registered nursing home manager in 2020. I love supporting my team to grow and thrive while delivering holistic, person-centred care to our residents."

Tiwonge

Tiwonge Mumba

Job Title: Clinical Lead/Deputy Manager

I enjoy making a difference in residents' daily lives and maintaining high standards of care. I work closely with the residents and team to meet everyone's needs. I am a qualified RGN nurse.

Diane

Diane Alderson

Job Title: Administrator

I enjoy meeting the residents and their families, and hearing about their lives before coming to Albany. Through managing my Personal Allowance, I build strong connections by assisting with finances, writing letters, or even shopping for residents' needs. I hold qualifications in Business Studies, a Secretarial Diploma, Psychology, Accounts, and languages, including Portuguese and German.

Virgil

Virgil Maciu

Job Title: Senior Care Assistant Joined: 2016

I love working alongside the rest of the team at Albany, they are a great group of people, and we are happy to do anything and everything that we can to ensure they are comfortable and happy.

Marek

Marek Klisky

Job Title: Head Chef Joined: 2004

I most enjoy having the ability to create great food for the residents. Food makes people happy, and I love seeing people happy. Having nutritious and well-balanced food is an important part of every day. I take pride in providing this to our residents on a daily basis.

Christine

Christine Dolton

Job Title: Activity Coordinator Joined: 2012

I enjoy helping the residents to feel valued and putting a smile on their faces. I enjoy arranging activities and events for the residents: I source interested groups to entertain the residents and their families.

Michelle

Michelle Martin

Job Title: Receptionist

I enjoy spending time with the residents and working with a great team. I enrich their lives by chatting with them and helping whenever I can. I've completed all online Medex and in-house training.

Frequently Asked Questions about Albany Care Home

What types of Care is Albany Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Albany Care Home have?

There are 38 Single Rooms.

What are the Facilities & Services at Albany Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Albany Care Home to the centre of Oxford?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Albany Care Home to verify any information. View our terms and conditions. Albany Care Home has an Enhanced Service - more info.