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Albany Care Home

7 London Road, Headington, Oxford, Oxfordshire OX3 7SN
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Kindness is everything and the staff at Albany have this in abundance. Thank youDebbie H(Daughter of Resident/Service User)
Albany Care Home, Oxford
This care home is fabulous and offers so much with loads of care, compassion and laughter.Katharine W(Niece of Resident/Service User)
Albany Care Home, Oxford
Albany Care Home, Oxford

Albany Care Home, located in the heart of Headington, Oxford, provides high-quality residential and nursing care for up to 38 residents in a welcoming and supportive environment. The home is surrounded by parks and local amenities, offering convenience for family and friends.

In addition to long-term care, Albany also offers respite care, providing temporary stays for those needing short-term support or recovery after an illness or surgery. This flexible service allows...  

Care Provided by Albany Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,650From £1,700
Nursing CareFrom £1,650From £1,700

Contact Albany Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Nisha Shaji(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2002
  • Number of floors: 2

Room Information

  • Single Rooms (38)
  • Single Rooms with ensuite Wet Room (38)

Albany Care Home Reviews (91)

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9.8

Albany Care Home has a Review Score of 9.8 (9.811) out of 10, based on 26 reviews in the last 2 years. Over all time Albany Care Home has 91 reviews.

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Showing 91 reviews matching selected criteria
Review from Richard P (Son of Resident) published on 5 January 2018 Submitted via Postal Card
Overall Experience

Excellent care and service. Very friendly care. Nothing appeared too much bother to help my mother adjust to the care home. Rooms were excellent and the drink area was extremely good and very clean. Meals looked good and there was plenty of food throughout the day. Thanks to all the staff for their help and support.

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Review from Liz S (Niece of Resident) published on 5 December 2017 Submitted via Website
Overall Experience

My aunt had a very unsettled 8 months in the hospital, then sent home for a very short period, and back in the hospital after another fall. Now she is in The Albany where she awaits package of care, all staff so very friendly, helpful, nothing is too much trouble and very well run. If you have a query, it is dealt with and answered quickly, there are always activities going on, sing songs, quiz, games, as for the food she loves it.

She has flourished since going into The Albany. Everywhere is always kept very clean, there is a hairdresser who goes in every week, there are quiet areas if you want to go and have a bit of privacy and a lovely bright conservatory. Tea/coffee is always on offer whatever the time of day. My aunt loves it so much she would love to stay, when I left last week, all the staff and residents were joining in to put up the Christmas tree and decorations, everyone was involved.

Am looking forward to the festive fun on offer for them this week.

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Review from David P (Son of Resident) published on 16 October 2017 Submitted via Postal Card
Overall Experience

My mother has only been a resident for three weeks but I am happy with the care she is receiving. Her room is comfortable and clean. My mother looks very well and is cared for. The staff are patient and caring.

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Review from Joy B (Daughter of Resident) published on 7 April 2017 Submitted via Postal Card
Overall Experience
Mum has been in The Albany Care Home since July 2016 and the home has given us this quality time with her.
Amazed by the care she has received, and experienced times she hasn't done for years.
However recently several members of staff have left for various different reasons.

The concerning matter for us relatives is that mum gets used to staff and they to her - so this can be detrimental to her well-being.

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Review from L B (Daughter of Resident) published on 16 March 2017 Submitted via Postal Card
Overall Experience
We have found the home staff very good.
The food is well-presented and varied.
My mother is clean, happy and not hungry.
She, as all, have a good varied entertainment to help keep their minds active.

My only concern is a urine smell as you enter the first-floor corridor.

Reply from Lynn Gray, Home Manager at Albany Care Home
Thank you for your comments, we welcome all feedback that will help us continue to improve our care services.

With regards to the smell of urine, we had a particular issue with one of the bedrooms on this floor, but we are in the process of removing and replacing this carpet to avoid this issue in...  

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Review from R W (Son of Resident) published on 16 March 2017 Submitted via Postal Card
Overall Experience

Under new management, The Albany is now a much better run and happier ship than it was a year ago and as a result, there is a lower turnover of carers. However, they work long, hard hours and while they are always diligent, concerned and kind, they rarely have time to spend with the residents, especially those who are bed bound, as the scale of their job is so demanding. The nurses are highly qualified, experienced, friendly and excellent at managing the health and welfare of their patient's complex needs and react fast to emergencies. The cleanliness of the rooms is good. For those residents who want to participate, there is a wide range of activities run by an outstanding activities manager. The dining toom facilities have recently been refurbished and are always clean and well-maintained. The quality of the food is disappointingly institutional. There is a constant supply of beverages for residents and visitors who are always made to feel welcome. There is a good relationship with a local GP who makes visits to those in need. The manager has a very good understanding of the capacity of the home and the capabilities of the staff and is always willing to listen.

Reply from Lynn Gray, Home Manager at Albany Care Home
Thank you for your comments, we welcome all feedback that will help us continue to improve our care services. Thank you for such kind words about our home, services and care support team.

We are sorry to hear your concerns about the food and dining here at The Albany. At The Albany, we firmly...  

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Review from Andy H (Grandson of Resident) published on 9 March 2017 Submitted via Postal Card
Overall Experience
Polite reception from a nurse who let me in and knew who I was which is great that visitors are remembered.
Greeted again in name by another member of staff!
Also advised where me grandfather was rather than looking for him.
Always updated on how my grandfather has been getting on by various members of the team.

I always find my grandfather's room and communal areas to be very clean and well presented.

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Review from Alan C (Husband of Resident) published on 6 March 2017 Submitted via Postal Card
Overall Experience
My wife's placement at Albany is very appropriate. Her care plan is responsive to her care and support needs and evidence involvement with other agencies/healthcare professions.
I just wish there were more disabled persons in her age group.

There is my wife, plus one other resident who are both 65. All other residents are more than 12 years older than that, although my wife seems quite happy here most of the time. For the first three years she was here, I used to help with the other residents and organise activities, but I have been told I can no longer do so until I have been on a training course to become a volunteer.

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Review from John G (Husband of Resident) published on 2 March 2017 Submitted via Postal Card
Overall Experience

The Albany is extremely well run with a welcoming friendly atmosphere. The level of care is excellent; the staff, without exception, are professional but treat each resident as a person. They look after the needs of the whole person, not just their physical well- being. The Albany is a 'CARE HOME' but it is above all a 'home from home' for the residents.

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Review from Harold P (Resident / Service User) published on 1 March 2017 Submitted via Postal Card
Overall Experience
Generally a good place. The staff normally smile and are helpful.
Food is usually well prepared, although perhaps too plentiful.

I would recommend it to anyone.

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Review from Keon (Son-in-law of Resident) published on 1 September 2015 Submitted via Website
Overall Experience
From the moment we walk through the doors it was like home. The staff went out of their way to make us all comfortable. I would like to wish the Albany and staff all the best for the future.
Nothing seems to much for the staff or the manager.

I was made welcome by all staff as I walked through the doors to see my mother in law. My daughter and I were treated with respect from every one, if I had to give stars it would be 5 KEEP THE GREAT WORK GOING GUYS well done.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 August 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (9) & Events (0)

News
  • 13 Nov 2024

    Residents of Albany Care Home recently enjoyed a special visit from local football legend and former Oxford United player Peter Rhoades-Brown. Peter’s arrival brought an atmosphere of joy and nostalgia...

  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 13 Nov 2024

    Albany Nursing Home, located in Headington and part of the Healthcare Homes Group, has announced the successful installation of solar panels and the adoption of digital care plans as part...

Upcoming Events

There are no upcoming events for Albany Care Home.

Awards / Recognitions (11)

Meet the Team (7)

Nisha Shaji
Nisha ShajiJob Title:Home Manager

"I’m passionate about working with older people, helping them live with dignity, respect, and a sense of connection. I hold a Bachelor’s in Nursing from India and a Master’s from Liverpool John Moores University. I began my career in intensive care and have been working in elderly care since 2012. I became a CQC-registered nursing home manager in 2020. I love supporting my team to grow and thrive while delivering holistic, person-centred care to our residents."

Tiwonge Mumba
Tiwonge MumbaJob Title:Clinical Lead/Deputy Manager

I enjoy making a difference in residents' daily lives and maintaining high standards of care. I work closely with the residents and team to meet everyone's needs. I am a qualified RGN nurse.

Diane Alderson
Diane AldersonJob Title:Administrator

I enjoy meeting the residents and their families, and hearing about their lives before coming to Albany. Through managing my Personal Allowance, I build strong connections by assisting with finances, writing letters, or even shopping for residents' needs. I hold qualifications in Business Studies, a Secretarial Diploma, Psychology, Accounts, and languages, including Portuguese and German.

Virgil Maciu
Virgil MaciuJob Title:Senior Care AssistantJoined: 2016

I love working alongside the rest of the team at Albany, they are a great group of people, and we are happy to do anything and everything that we can to ensure they are comfortable and happy.

Marek Klisky
Marek KliskyJob Title:Head ChefJoined: 2004

I most enjoy having the ability to create great food for the residents. Food makes people happy, and I love seeing people happy. Having nutritious and well-balanced food is an important part of every day. I take pride in providing this to our residents on a daily basis.

Christine Dolton
Christine DoltonJob Title:Activity CoordinatorJoined: 2012

I enjoy helping the residents to feel valued and putting a smile on their faces. I enjoy arranging activities and events for the residents: I source interested groups to entertain the residents and their families.

Michelle Martin
Michelle MartinJob Title:Receptionist

I enjoy spending time with the residents and working with a great team. I enrich their lives by chatting with them and helping whenever I can. I've completed all online Medex and in-house training.

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