Albany Care Home

7 London Road, Headington, Oxford OX3 7SN
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9.7 84 Reviews
  • Albany Care Home, Oxford
Albany Care Home, located in the heart of Headington, Oxford, provides high-quality residential and nursing care for up to 38 residents in a welcoming and supportive environment. The home is surrounded by parks and local amenities, offering convenience for family and friends.

In addition to long-term care, Albany also offers respite care, providing temporary stays for those needing short-term support or recovery after an illness or surgery. This flexible service allows carers to take a break, knowing their relatives are in safe and professional hands.

With two floors of comfortable living spaces, Albany features a cosy lounge, a bright conservatory, and a spacious dining area, where residents can socialise and relax. The beautifully landscaped garden includes a charming bandstand, children's play area, and mini putting green, providing plenty of space to enjoy the outdoors.

Albany takes pride in offering a diverse activities programme personalised to resident preferences. The talented chef and catering team prepare fresh, nutritious meals every day. The daily menu offers plenty of choices, catering to individual dietary needs and preferences.

Albany has recently undergone an exciting refurbishment, as part of a major investment to enhance comfort and quality of life for the residents. The dining room, lounges, conservatory, and several bedrooms have been transformed to create brighter, more welcoming spaces.

Quoted fees are inclusive. If Funded Nursing Care (FNC) is received towards your costs from the NHS this will be reimbursed to you or deducted from your invoice.

Call today to speak with one of their care solutions advisors, or book a visit to Albany and discover how they can support you.
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Care Provided by Albany Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1420
  • Self-Funded Nursing Care: from £1695
  • RESPITE Self-Funded Residential Care: from £1520
  • RESPITE Self-Funded Nursing Care: from £1796

These prices are only a guideline, please contact Albany Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Nisha Shaji (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2002
  • Number of floors: 2

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (38)

Albany Care Home Reviews (84)

9.7

Albany Care Home has a Review Score of 9.7 (9.743) out of 10, based on 25 reviews in the last 2 years.
Over all time Albany Care Home has 84 reviews.

Overall Experience
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  • 25
  • 3
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Date Published
  • 84
  • 10
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Reviewer Connection to Albany Care Home
  • 30
  • 15
  • 12
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Total of 84, showing 61-80
Review from Christopher H (Son of Resident) published on 15 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean, comfortable.home from home. Friendly approachable staff.
Reply from Alison Geddes, Marketing Administrator at Albany Care Home
Thank you for your great feedback on our home, we are pleased to hear you find our team 'friendly' and 'approachable' and that Albany is a 'home from home'. Your comments will be passed onto the Home…read more
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Review from Giovanni C (Resident) published on 17 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was at the Albany Car eHome as an NHS/JR patient (bed-hub).
I found the staff very caring and generous with their time. Whenever I needed help in a short time, a carer would come.
If I had a problem, I would talk to management and they will go and sort the problem.
Friends that used to come to
see me, they found the "atmosphere" friendly.
I would have liked a more comfortable armchair.
Reply from Alison Geddes, Marketing Administrator at Albany Care Home
Thank you for your positive comments about our home, we are pleased to hear that you found the team members 'caring and generous' and that your friends found the atmosphere was friendly. Your feedback…read more
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Review from Victoria V (Daughter of Resident) published on 31 December 2018 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mother was sent here from the hospital and so was in a hub bed, then got a permanent place, but by this time the family had been so disappointed with her care that we removed her. In all, she was there for 6 weeks. Six weeks too long. The best feature about the Albany is the gardens.
Reply from Lynn Gray, Home Manager at Albany Care Home
We are very sorry to hear your comments as your mother was very settled with us and during her stay was well and safely cared for by our team. As far as we are aware, no concerns were raised with the…read more
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Review from M R (Respite Resident) published on 6 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff were fantastic, I don't know how they do it, I couldn't.
The food was excellent, the chef was a great guy.
The home was very clean throughout the day.
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Review from Elizabeth C (Resident) published on 1 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You have got very good staff who are very helpful and friendly.
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Review from Clive R (Son of Resident) published on 24 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for The Albany Care Home's treatment of my mother during her stay. My sisters and I agree that she progressed significantly during her time there. The entertainments provided were excellent and she often took part but felt no pressure to do so. The entire staff were kind and
efficient. At all times we felt that she was safe and happy in their care.
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Review from J R (Daughter of Resident) published on 24 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was staying at Albany Care Home for a while until her care package was being sorted out. During her time she spent here the care and the food we have been excellent, nothing is ever too much trouble. There's always activities going on and we can visit for as long as we like and are always made to
feel welcome.
The only thing I could say is that maybe the room could be cleaned and hoovered more often.
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Review from Nancy S (Respite Resident) published on 7 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My stay at The Albany was most enjoyable. I will always remember everyone with fondness. I have a really nice place here, a very nice room. I am wearing my yellow cardigan so I watch the daffodils. I don't like the snow. Best wishes to everyone.
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Review from Nikki S (Daughter of Resident) published on 4 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was transferred to The Albany from the John Radcliffe hospital to one of their 'hub' beds as an interim stay before carers were in place at home. My mother, sister and I were so impressed with the wonderful surroundings, cleanliness and decor there. The food is great and very varied. But
above all, the nursing and care staff were so lovely, caring and gentle with my father. They have a such a tough job but they were always smiling and nothing ever seemed too much trouble. My father felt safe and very well looked after for the duration of his stay (2.5 months). Although not close to home for us, we were glad that my father was at The Albany - knowing he was in great hands at The Albany.
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Review from Terence L (Son of Resident) published on 7 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was transferred to the Albany in Headington for rehabilitation after a prolonged stay in two hospitals. The staff are very caring. All diets are catered for and food presented to look appealing, as well as being excellent. The home looks spotless and smells really fresh. The dining area looks
like a very upmarket hotel, 2 conservatories and plenty of seating areas inside and out in the garden. Parking for visitors a bonus.
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Review from Betty T (Resident) assisted by family/friend published on 12 February 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Was sent from hospital, Oxford. On my experience, lots of things could be better i.e. Time it takes to answer bell. Told if wearing pad, use it and would be cleaned when they could find the time.
Reply from Rebekah Saint, Marketing Administrator at Albany Care Home
Thank you for taking the time to review us, we really appreciate hearing what you have to say about our home, we pride ourselves on our high standard of care and I am sorry you feel this has not been…read more
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Review from J A (Daughter of Resident) published on 12 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Albany Care Home has a lovely atmosphere, warm and caring. The staff can't do enough to help and are very welcoming to residents and visitors.
The standard of cleanliness is extremely high with none of the usual smells that can be often prevalent in care homes.
The food in the dining room is of a
high standard.
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Review from Eileen P (Resident) published on 5 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy, with good food and many friends.
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Review from Richard P (Son of Resident) published on 5 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and service. Very friendly care. Nothing appeared too much bother to help my mother adjust to the care home. Rooms were excellent and the drink area was extremely good and very clean. Meals looked good and there was plenty of food throughout the day. Thanks to all the staff for their
help and support.
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Review from Liz S (Niece of Resident) published on 5 December 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My aunt had a very unsettled 8 months in the hospital, then sent home for a very short period, and back in the hospital after another fall. Now she is in The Albany where she awaits package of care, all staff so very friendly, helpful, nothing is too much trouble and very well run. If you have a query,
it is dealt with and answered quickly, there are always activities going on, sing songs, quiz, games, as for the food she loves it.


She has flourished since going into The Albany. Everywhere is always kept very clean, there is a hairdresser who goes in every week, there are quiet areas if you want to go and have a bit of privacy and a lovely bright conservatory. Tea/coffee is always on offer whatever the time of day. My aunt loves it so much she would love to stay, when I left last week, all the staff and residents were joining in to put up the Christmas tree and decorations, everyone was involved.
Am looking forward to the festive fun on offer for them this week.

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Review from David P (Son of Resident) published on 16 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has only been a resident for three weeks but I am happy with the care she is receiving. Her room is comfortable and clean. My mother looks very well and is cared for. The staff are patient and caring.
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Review from Joy B (Daughter of Resident) published on 7 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been in The Albany Care Home since July 2016 and the home has given us this quality time with her.
Amazed by the care she has received, and experienced times she hasn't done for years.
However recently several members of staff have left for various different reasons.
The concerning matter
for us relatives is that mum gets used to staff and they to her - so this can be detrimental to her well-being.
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Review from L B (Daughter of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have found the home staff very good.
The food is well-presented and varied.
My mother is clean, happy and not hungry.
She, as all, have a good varied entertainment to help keep their minds active.
My only concern is a urine smell as you enter the first-floor corridor.
Reply from Lynn Gray, Home Manager at Albany Care Home
Thank you for your comments, we welcome all feedback that will help us continue to improve our care services.
With regards to the smell of urine, we had a particular issue with one of the bedrooms on…read more
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Review from R W (Son of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Under new management, The Albany is now a much better run and happier ship than it was a year ago and as a result, there is a lower turnover of carers. However, they work long, hard hours and while they are always diligent, concerned and kind, they rarely have time to spend with the residents, especially
those who are bed bound, as the scale of their job is so demanding. The nurses are highly qualified, experienced, friendly and excellent at managing the health and welfare of their patient's complex needs and react fast to emergencies. The cleanliness of the rooms is good. For those residents who want to participate, there is a wide range of activities run by an outstanding activities manager. The dining toom facilities have recently been refurbished and are always clean and well-maintained. The quality of the food is disappointingly institutional. There is a constant supply of beverages for residents and visitors who are always made to feel welcome. There is a good relationship with a local GP who makes visits to those in need. The manager has a very good understanding of the capacity of the home and the capabilities of the staff and is always willing to listen.
Reply from Lynn Gray, Home Manager at Albany Care Home
Thank you for your comments, we welcome all feedback that will help us continue to improve our care services. Thank you for such kind words about our home, services and care support team.
We are…read more
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Review from Andy H (Grandson of Resident) published on 9 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Polite reception from a nurse who let me in and knew who I was which is great that visitors are remembered.
Greeted again in name by another member of staff!
Also advised where me grandfather was rather than looking for him.
Always updated on how my grandfather has been getting on by various members
of the team.
I always find my grandfather's room and communal areas to be very clean and well presented.
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Current Review Score: 9.7 (9.743)

Overview of Review Score

The Review Score of 9.7 (9.743) out of 10 for Albany Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.743 for Albany Care Home is calculated as follows: ( (227 Excellents x 5) + (63 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 296 Ratings = 4.743
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Albany Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Aug 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

5 Bed Vacancies

Posted: 13 Oct 2025

We provide permanent and respite accommodation for individuals with residential, nursing, respite, palliative, and nursing dementia needs. Our services include complete en suite rooms. Additionally, we offer privately funded, local authority, and NHS-funded placements.

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Awards / Recognitions (9)

Meet the Team (7)

Nisha

Nisha Shaji

Job Title: Home Manager

"I’m passionate about working with older people, helping them live with dignity, respect, and a sense of connection. I hold a Bachelor’s in Nursing from India and a Master’s from Liverpool John Moores University. I began my career in intensive care and have been working in elderly care since 2012. I became a CQC-registered nursing home manager in 2020. I love supporting my team to grow and thrive while delivering holistic, person-centred care to our residents."

Tiwonge

Tiwonge Mumba

Job Title: Clinical Lead/Deputy Manager

I enjoy making a difference in residents' daily lives and maintaining high standards of care. I work closely with the residents and team to meet everyone's needs. I am a qualified RGN nurse.

Diane

Diane Alderson

Job Title: Administrator

I enjoy meeting the residents and their families, and hearing about their lives before coming to Albany. Through managing my Personal Allowance, I build strong connections by assisting with finances, writing letters, or even shopping for residents' needs. I hold qualifications in Business Studies, a Secretarial Diploma, Psychology, Accounts, and languages, including Portuguese and German.

Virgil

Virgil Maciu

Job Title: Senior Care Assistant Joined: 2016

I love working alongside the rest of the team at Albany, they are a great group of people, and we are happy to do anything and everything that we can to ensure they are comfortable and happy.

Marek

Marek Klisky

Job Title: Head Chef Joined: 2004

I most enjoy having the ability to create great food for the residents. Food makes people happy, and I love seeing people happy. Having nutritious and well-balanced food is an important part of every day. I take pride in providing this to our residents on a daily basis.

Christine

Christine Dolton

Job Title: Activity Coordinator Joined: 2012

I enjoy helping the residents to feel valued and putting a smile on their faces. I enjoy arranging activities and events for the residents: I source interested groups to entertain the residents and their families.

Michelle

Michelle Martin

Job Title: Receptionist

I enjoy spending time with the residents and working with a great team. I enrich their lives by chatting with them and helping whenever I can. I've completed all online Medex and in-house training.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Albany Care Home to verify any information. View our terms and conditions. Albany Care Home has an Enhanced Service - more info.