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Albany Care Home

7 London Road, Headington, Oxford, Oxfordshire OX3 7SN
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Kindness is everything and the staff at Albany have this in abundance. Thank youDebbie H(Daughter of Resident/Service User)
Albany Care Home, Oxford
This care home is fabulous and offers so much with loads of care, compassion and laughter.Katharine W(Niece of Resident/Service User)
Albany Care Home, Oxford
Albany Care Home, Oxford

Albany Care Home, located in the heart of Headington, Oxford, provides high-quality residential and nursing care for up to 38 residents in a welcoming and supportive environment. The home is surrounded by parks and local amenities, offering convenience for family and friends.

In addition to long-term care, Albany also offers respite care, providing temporary stays for those needing short-term support or recovery after an illness or surgery. This flexible service allows...  

Care Provided by Albany Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,650From £1,700
Nursing CareFrom £1,650From £1,700

Contact Albany Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Nisha Shaji(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2002
  • Number of floors: 2

Room Information

  • Single Rooms (38)
  • Single Rooms with ensuite Wet Room (38)

Albany Care Home Reviews (91)

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9.8

Albany Care Home has a Review Score of 9.8 (9.811) out of 10, based on 26 reviews in the last 2 years. Over all time Albany Care Home has 91 reviews.

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Review from David F (Son of Resident) published on 23 January 2025 Submitted via Website
Overall Experience
My mother has been a resident at the Albany for over 3 years now and the care she has received since she has been there has always been excellent. The care staff are all brilliant with the residents and I feel they all do a fantastic job there. All the staff there are very friendly and welcoming and I think a sign of how good the care home is, is the fact that the majority of the staff are the same as when my mum first went in there. The activities at the care home are always very good and I have taken part in quite a few things there with my mum. The activities organisers are both very bubbly and do a great job there, organising some great things for the residents.

The food at the care home is always very good and prepared by an excellent and friendly chef and his team.

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Review from J B (Daughter of Resident) published on 23 January 2025 Submitted via Postal Card
Overall Experience

All of the staff were incredibly kind and considerate. Nothing was too much trouble and Mum enjoyed the activities and fireworks on New Year's Eve. As a family, knowing that she was safe and happy meant we could finally relax. I would wholeheartedly recommend the Albany Care Home. In comparison to others I have visited, this is five-star. Thank you to the manager, carers, receptionists and cooks, you are a great team.

Reply from Justine Cowell, New Business Manager at Albany Care Home

Thank you so much for your wonderful review, we are so happy you trusted us with your lovely mum and I am so pleased that we could give Mum the love and care she deserved, we would welcome her back at any time with open arms. We will pass on your lovely words to our team - thank you.

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Review from Hazel K (Daughter of Resident) published on 9 January 2025 Submitted via Postal Card
Overall Experience

My mum loves it in the Albany Care Home and loves the carers, staff and managers. Last year she said she'd had the best Christmas in years and birthday. She was made such a fuss of, it really was/is fantastic. The best thing for me is knowing she is well cared for and I have peace of mind that she isn't in pain or suffering. Thank you to everyone there, you're the best.

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Review from M E (Daughter of Resident) published on 11 December 2024 Submitted via Postal Card
Overall Experience

My dad very quickly felt safe and comfortable here at the Albany Care Home. He is very happy with the food and says the staff are very friendly and helpful which has also been my experience. The staff and nurses always have time to talk to me and update me on Dad's care and progress. My dad's room is always clean and tidy. I am very happy with my dad's care and treatment that he is receiving here at the Albany. I cannot fault the staff at all.

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Review from C J (Sister of Resident) published on 25 November 2024 Submitted via Postal Card
Overall Experience

Care is excellent. Very helpful. All the staff are very kind. No problems with cleanliness. My brother has all his needs cared for with excellence. The room is lovely, plenty of room for him.

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Review from H M (Daughter of Resident) published on 2 August 2024 Submitted via Postal Card
Overall Experience
My father was cared for by all staff in a professional and more importantly, a loving and caring way.
He gained weight and had constant interaction from the carers, tea ladies, cleaners, nurses and so on.
The Albany made him feel respected and gave me peace of mind to leave him confidently.
Family members visiting were all accommodated and greeted with friendliness.

My dad's death was handled with love and kindness, all professionally executed. Thank you 'The Albany.'

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Review from Katharine W (Niece of Resident) published on 19 June 2024 Submitted via Postal Card
Overall Experience
As usual my visit to the Albany to see my aunt was an absolute pleasure. The staff are always so friendly and are very attentive to my aunt's needs. They have given the time to actually get to know her and be able to converse about subjects personal or of interest to her.
The range of activities and entertainment is super cool and this visit was amazing. In the morning we had a small theatre production to watch, that was fantastic and encouraged everyone to join in.

Then in the afternoon was the open day with things to do, live music and wonderful tea and scones. This care home is fabulous and offers so much with loads of care, compassion and laughter.

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Review from Audrey W (Resident / Service User) published on 17 June 2024 Submitted via Postal Card
Overall Experience

Excellent. Very happy.

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Review from Sharon I (Daughter-in-law of Resident) published on 16 April 2024 Submitted via Postal Card
Overall Experience

My mother-in-law could not have had better care than in Albany Care Home. The staff were fantastic, caring and always willing to help when needed. My mother-in-law is so grateful for the care she received here. She has not had this level of care before even in the hospital. She wants to thank all of the staff.

Reply from Lynn Gray, Home Manager at Albany Care Home

It was a pleasure to have looked after your mother-in-law. Thank you for your kind words. The staff will be thrilled.

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Review from Rosemary T (Daughter of Resident) published on 27 March 2024 Submitted via Postal Card
Overall Experience

My mother was admitted as a hub patient for rehabilitation. The hub team were very helpful and attentive to Mum's needs. After a few weeks, Mum became a permanent resident. We chose the Albany Care Home as both Mum and family were very happy with everything. The activities are excellent and Mum enjoyed them when she was well enough. The ongoing care, support, food, the people, including everybody, are all amazing. I would highly recommend.

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Review from Cavin G (Son of Resident) published on 19 March 2024 Submitted via Postal Card
Overall Experience

Friendly and caring. The home is always clean and tidy, staff are polite and friendly and always willing to help.

Reply from Justine Cowell, New Business Manager at Albany Care Home

Thank you for your kind words; it is appreciated, and I will ensure all the team at Albany has heard your praise. Thank you.

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Review from Alison W (Daughter-in-law of Resident) published on 22 January 2024 Submitted via Postal Card
Overall Experience

Very good welcoming staff. Plenty of things for residents to take part in and memorable times like Birthdays, New Year, mas and Bonfire Night, all celebrated with as many residents and family members as possible. Good managers, approachable and helpful. Generally, care is good and the home, whilst in need of a little updating of decor, is very clean. The food and the variety of it on offer is also very good. All of the carers seem to get to know the residents and family and are keep to help in any capacity. It is an advantage that it is a smaller care home, as it can seem more like a home.

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Review from R G (Husband of Resident) published on 5 September 2023 Submitted via Postal Card
Overall Experience

Albany Care Home is very caring home with friendly staff and good activities and good food for all the residents including those with eating problems. I was always made welcome when I visited my wife.

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Review from Anette P (Respite Resident) published on 1 September 2023 Submitted via Postal Card
Overall Experience

I have had an enjoyable stay at the Albany. I had no idea how nice it was. Everyone was so kind and cheerful and nothing was too much trouble. The entertainment was a surprise and the food was excellent. If I had to live in a care home, I couldn't have asked for a better place.

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Review from Gillian G (Respite Resident) published on 24 July 2023 Submitted via Website
Overall Experience

The staff at the Albany care home were very helpful, supportive and treated me with respect. The staff were always very busy but anything I needed they tried their best to give as much support as possible. Although the pain was still quite hard to cope with in the beginning, they helped with my personal care, as carefully as possible.

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Review from A P (Son-in-law of Resident) published on 17 March 2023 Submitted via Website
Overall Experience
This organisation is not somewhere that I would like to leave a loved one.
There is no care, lack of urgency, and no real idea of how to respond to queries.
Upon discharge, there is no communication.
They speak to people abruptly, rudely and with a lack of empathy and any real care for anyone or anything.
Staff usually on the night shift after 4 go into the front lounge and stay on their phones while relatives run around trying to solve issues.

Should be fully investigated for lack of care.

Reply from Lynn Gray, Home Manager at Albany Care Home
I am deeply sorry you feel this way and you have had a negative experience.
Our aim is to provide the best possible care to those we support and it is something we take very seriously.

Once again we are very sorry that you feel the experience did not meet your expectations.

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Review from K E (Daughter-in-law of Resident) published on 14 March 2023 Submitted via Postal Card
Overall Experience

The staff are great! Particularly the entertainment! The food is great! Concerns over some old, dirty and stained furniture (armchairs); deep cleaning regimes (first floor can often smell putrid!) Cost is ridiculous, when not even shower gel provided! Often too hot. But my father-in-law is happy which is huge!

Reply from Lynn Gray, Home Manager at Albany Care Home
We are in the process of replacing all stained armchairs. We have a rigid cleaning schedule throughout the building and each room is deep cleaned on a regular basis.

A contract was signed agreeing the fees. Recent fee increases are due to the recent cost of living increases which has been significantly above expectations.

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Review from Susan J (Daughter of Resident) published on 12 December 2022 Submitted via Postal Card
Overall Experience

My mother has received excellent care at the home and was treated with dignity. All the staff were very caring and ensured her comfort and well-being at all times.

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Review from Tania L (Daughter of Resident) published on 5 December 2022 Submitted via Postal Card
Overall Experience

Mum was moved to the Albany Care Home from the hospital. The care that she has received has been exceptional. All the staff at Albany are kind, caring and professional and go above and beyond with their care. The food is very good and varied and there is plenty of it. The lounge is such a happy place where everyone is entertained and it is lovely all the staff pop in and participate with the residents. We and our dog have been made to feel so welcome on our visits and we feel part of a warm and caring family. We shall miss the team very much and thank them for looking after mum so well.

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Review from Debbie H (Daughter of Resident) published on 8 November 2022 Submitted via Postal Card
Overall Experience

My mum was treated with respect and kindness from day one, as were we as a family. The staff are exemplary and have a genuine interest in the residents. The entertainment coordinator had my mum involved and enjoying things she's not done in a very long time. Kindness is everything and the staff at Albany have this in abundance. Thank you all so much!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 August 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (9) & Events (0)

News
  • 13 Nov 2024

    Residents of Albany Care Home recently enjoyed a special visit from local football legend and former Oxford United player Peter Rhoades-Brown. Peter’s arrival brought an atmosphere of joy and nostalgia...

  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 13 Nov 2024

    Albany Nursing Home, located in Headington and part of the Healthcare Homes Group, has announced the successful installation of solar panels and the adoption of digital care plans as part...

Upcoming Events

There are no upcoming events for Albany Care Home.

Awards / Recognitions (11)

Meet the Team (7)

Nisha Shaji
Nisha ShajiJob Title:Home Manager

"I’m passionate about working with older people, helping them live with dignity, respect, and a sense of connection. I hold a Bachelor’s in Nursing from India and a Master’s from Liverpool John Moores University. I began my career in intensive care and have been working in elderly care since 2012. I became a CQC-registered nursing home manager in 2020. I love supporting my team to grow and thrive while delivering holistic, person-centred care to our residents."

Tiwonge Mumba
Tiwonge MumbaJob Title:Clinical Lead/Deputy Manager

I enjoy making a difference in residents' daily lives and maintaining high standards of care. I work closely with the residents and team to meet everyone's needs. I am a qualified RGN nurse.

Diane Alderson
Diane AldersonJob Title:Administrator

I enjoy meeting the residents and their families, and hearing about their lives before coming to Albany. Through managing my Personal Allowance, I build strong connections by assisting with finances, writing letters, or even shopping for residents' needs. I hold qualifications in Business Studies, a Secretarial Diploma, Psychology, Accounts, and languages, including Portuguese and German.

Virgil Maciu
Virgil MaciuJob Title:Senior Care AssistantJoined: 2016

I love working alongside the rest of the team at Albany, they are a great group of people, and we are happy to do anything and everything that we can to ensure they are comfortable and happy.

Marek Klisky
Marek KliskyJob Title:Head ChefJoined: 2004

I most enjoy having the ability to create great food for the residents. Food makes people happy, and I love seeing people happy. Having nutritious and well-balanced food is an important part of every day. I take pride in providing this to our residents on a daily basis.

Christine Dolton
Christine DoltonJob Title:Activity CoordinatorJoined: 2012

I enjoy helping the residents to feel valued and putting a smile on their faces. I enjoy arranging activities and events for the residents: I source interested groups to entertain the residents and their families.

Michelle Martin
Michelle MartinJob Title:Receptionist

I enjoy spending time with the residents and working with a great team. I enrich their lives by chatting with them and helping whenever I can. I've completed all online Medex and in-house training.

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