Albany Care Home

7 London Road, Headington, Oxford OX3 7SN
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9.7 83 Reviews
  • Albany Care Home, Oxford
Albany Care Home, located in the heart of Headington, Oxford, provides high-quality residential and nursing care for up to 38 residents in a welcoming and supportive environment. The home is surrounded by parks and local amenities, offering convenience for family and friends.

In addition to long-term care, Albany also offers respite care, providing temporary stays for those needing short-term support or recovery after an illness or surgery. This flexible service allows carers to take a break, knowing their relatives are in safe and professional hands.

With two floors of comfortable living spaces, Albany features a cosy lounge, a bright conservatory, and a spacious dining area, where residents can socialise and relax. The beautifully landscaped garden includes a charming bandstand, children's play area, and mini putting green, providing plenty of space to enjoy the outdoors.

Albany takes pride in offering a diverse activities programme personalised to resident preferences. The talented chef and catering team prepare fresh, nutritious meals every day. The daily menu offers plenty of choices, catering to individual dietary needs and preferences.

Albany has recently undergone an exciting refurbishment, as part of a major investment to enhance comfort and quality of life for the residents. The dining room, lounges, conservatory, and several bedrooms have been transformed to create brighter, more welcoming spaces.

Quoted fees are inclusive. If Funded Nursing Care (FNC) is received towards your costs from the NHS this will be reimbursed to you or deducted from your invoice.

Call today to speak with one of their care solutions advisors, or book a visit to Albany and discover how they can support you.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1420
  • Self-Funded Nursing Care: from £1695
  • RESPITE Self-Funded Residential Care: from £1520
  • RESPITE Self-Funded Nursing Care: from £1796

These prices are only a guideline, please contact Albany Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Nisha Shaji (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2002
  • Number of floors: 2

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (38)

Albany Care Home Reviews (83)

9.7

Albany Care Home has a Review Score of 9.7 (9.732) out of 10, based on 24 reviews in the last 2 years.
Over all time Albany Care Home has 83 reviews.

Overall Experience
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  • 25
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Date Published
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Reviewer Connection to Albany Care Home
  • 30
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Total of 83, showing 21-40
Review from Sharon I (Daughter-in-law of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law could not have had better care than in Albany Care Home. The staff were fantastic, caring and always willing to help when needed. My mother-in-law is so grateful for the care she received here. She has not had this level of care before even in the hospital. She wants to thank all of
the staff.
Reply from Lynn Gray, Home Manager at Albany Care Home

It was a pleasure to have looked after your mother-in-law. Thank you for your kind words. The staff will be thrilled.

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Review from Rosemary T (Daughter of Resident) published on 27 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted as a hub patient for rehabilitation. The hub team were very helpful and attentive to Mum's needs. After a few weeks, Mum became a permanent resident. We chose the Albany Care Home as both Mum and family were very happy with everything. The activities are excellent and Mum enjoyed
them when she was well enough. The ongoing care, support, food, the people, including everybody, are all amazing. I would highly recommend.
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Review from Cavin G (Son of Resident) published on 19 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly and caring. The home is always clean and tidy, staff are polite and friendly and always willing to help.
Reply from Justine Cowell, New Business Manager at Albany Care Home

Thank you for your kind words; it is appreciated, and I will ensure all the team at Albany has heard your praise. Thank you.

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Review from Alison W (Daughter-in-law of Resident) published on 22 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good welcoming staff. Plenty of things for residents to take part in and memorable times like Birthdays, New Year, mas and Bonfire Night, all celebrated with as many residents and family members as possible. Good managers, approachable and helpful. Generally, care is good and the home, whilst in
need of a little updating of decor, is very clean. The food and the variety of it on offer is also very good. All of the carers seem to get to know the residents and family and are keep to help in any capacity. It is an advantage that it is a smaller care home, as it can seem more like a home.
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Review from R G (Husband of Resident) published on 5 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Albany Care Home is very caring home with friendly staff and good activities and good food for all the residents including those with eating problems. I was always made welcome when I visited my wife.
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Review from Anette P (Respite Resident) published on 1 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had an enjoyable stay at the Albany. I had no idea how nice it was. Everyone was so kind and cheerful and nothing was too much trouble. The entertainment was a surprise and the food was excellent. If I had to live in a care home, I couldn't have asked for a better place.
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Review from Gillian G (Respite Resident) published on 24 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the Albany care home were very helpful, supportive and treated me with respect. The staff were always very busy but anything I needed they tried their best to give as much support as possible. Although the pain was still quite hard to cope with in the beginning, they helped with my personal
care, as carefully as possible.
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Review from A P (Son-in-law of Resident) published on 17 March 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
This organisation is not somewhere that I would like to leave a loved one.
There is no care, lack of urgency, and no real idea of how to respond to queries.
Upon discharge, there is no communication.
They speak to people abruptly, rudely and with a lack of empathy and any real care for anyone or
anything.
Staff usually on the night shift after 4 go into the front lounge and stay on their phones while relatives run around trying to solve issues.
Should be fully investigated for lack of care.
Reply from Lynn Gray, Home Manager at Albany Care Home

I am deeply sorry you feel this way and you have had a negative experience.
Our aim is to provide the best possible care to those we support and it is something we take very seriously.
Once again we are very sorry that you feel the experience did not meet your expectations.

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Review from K E (Daughter-in-law of Resident) published on 14 March 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The staff are great! Particularly the entertainment! The food is great! Concerns over some old, dirty and stained furniture (armchairs); deep cleaning regimes (first floor can often smell putrid!) Cost is ridiculous, when not even shower gel provided! Often too hot. But my father-in-law is happy which
is huge!
Reply from Lynn Gray, Home Manager at Albany Care Home

We are in the process of replacing all stained armchairs. We have a rigid cleaning schedule throughout the building and each room is deep cleaned on a regular basis.
A contract was signed agreeing the fees. Recent fee increases are due to the recent cost of living increases which has been significantly above expectations.

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Review from Susan J (Daughter of Resident) published on 12 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has received excellent care at the home and was treated with dignity. All the staff were very caring and ensured her comfort and well-being at all times.
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Review from Tania L (Daughter of Resident) published on 5 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was moved to the Albany Care Home from the hospital. The care that she has received has been exceptional. All the staff at Albany are kind, caring and professional and go above and beyond with their care. The food is very good and varied and there is plenty of it. The lounge is such a happy place
where everyone is entertained and it is lovely all the staff pop in and participate with the residents. We and our dog have been made to feel so welcome on our visits and we feel part of a warm and caring family. We shall miss the team very much and thank them for looking after mum so well.
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Review from Debbie H (Daughter of Resident) published on 8 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was treated with respect and kindness from day one, as were we as a family. The staff are exemplary and have a genuine interest in the residents. The entertainment coordinator had my mum involved and enjoying things she's not done in a very long time. Kindness is everything and the staff at Albany
have this in abundance. Thank you all so much!
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Review from Mark W (Son of Resident) published on 16 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My late father was content during his stay and, although he was very confused at the time, the staff did all they could to make his time comfortable. Overall, I cannot fault Albany Care Home, Oxford, in what was a most difficult time for the family.
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Review from Joan G (Resident) assisted by family/friend published on 19 August 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My overall experience was satisfactory. The lady who organised activities was excellent in looking after residents' wellbeing.
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Review from Geraldine G (Daughter of Resident) published on 8 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister and myself can't fault the care and attention that our mother received in the last few weeks of her life. All the staff at Albany Care Home including the admin staff were so supportive and caring. Our mother was happy there and we were visiting every day for at least 2 1/2 hours when she was
receiving end-of-life care. At times it was distressing to see our mother but there was never a time when we were made to feel unwelcome. We would highly recommend Albany Care Home to anyone. We were so happy that our mother was there.
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Review from P H (Daughter of Resident) published on 9 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Albany Care Home was my mother's home for the final 2 years of her life. She was happy and well-looked after in a loving and caring environment. She spoke of staff kindnesses, lovely food, and pleasurable entertainment. The activities organiser working tirelessly to maintain an enjoyable and stimulating
programme for all. Covid restrictions have been in place for most of this time but the staff have all worked hard during this difficult period.
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Review from S M (Relative of Resident) published on 31 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative was a resident for five months until his death in January. He was treated with great compassion, excellent physical care, and friendliness. He was happy and relaxed during his time there. Under difficult circumstances due to the pandemic, I found the staff to be professional, considerate,
and friendly while following restrictions.
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Review from J B (Respite Resident) published on 12 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care and assistance at Albany Care Home. The staff have been very good to help me get back to my only way of life. Thank you Team Albany.
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Review from David B (Resident) published on 8 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding service in every department. A lot of laughter with the staff which makes for a pleasant stay plus top-class food - I am a foodie! Makes all the difference. Big thank you.
(I was only here for 6 days for rehab.)
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Review from Ian B (Son of Resident) published on 4 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I live in San Francisco, so I must be comfortable with, and able to trust my mother's caregivers. I visited in October 2021 and found the staff to be extremely helpful, accommodating to my schedule and the room my mother is in was very spacious, comfortable, and light-filled. The staff made sure I went
through correct Covid protocols and I ended my visit knowing my mother was and is in good hands.
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Current Review Score: 9.7 (9.732)

Overview of Review Score

The Review Score of 9.7 (9.732) out of 10 for Albany Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.732 for Albany Care Home is calculated as follows: ( (215 Excellents x 5) + (63 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 284 Ratings = 4.732
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Albany Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Aug 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

5 Bed Vacancies

Posted: 13 Sep 2025

We provide permanent and respite accommodation for individuals with residential, nursing, respite, palliative, and nursing dementia needs. Our services include complete en suite rooms. Additionally, we offer privately funded, local authority, and NHS-funded placements.

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Awards / Recognitions (9)

Meet the Team (7)

Nisha

Nisha Shaji

Job Title: Home Manager

"I’m passionate about working with older people, helping them live with dignity, respect, and a sense of connection. I hold a Bachelor’s in Nursing from India and a Master’s from Liverpool John Moores University. I began my career in intensive care and have been working in elderly care since 2012. I became a CQC-registered nursing home manager in 2020. I love supporting my team to grow and thrive while delivering holistic, person-centred care to our residents."

Tiwonge

Tiwonge Mumba

Job Title: Clinical Lead/Deputy Manager

I enjoy making a difference in residents' daily lives and maintaining high standards of care. I work closely with the residents and team to meet everyone's needs. I am a qualified RGN nurse.

Diane

Diane Alderson

Job Title: Administrator

I enjoy meeting the residents and their families, and hearing about their lives before coming to Albany. Through managing my Personal Allowance, I build strong connections by assisting with finances, writing letters, or even shopping for residents' needs. I hold qualifications in Business Studies, a Secretarial Diploma, Psychology, Accounts, and languages, including Portuguese and German.

Virgil

Virgil Maciu

Job Title: Senior Care Assistant Joined: 2016

I love working alongside the rest of the team at Albany, they are a great group of people, and we are happy to do anything and everything that we can to ensure they are comfortable and happy.

Marek

Marek Klisky

Job Title: Head Chef Joined: 2004

I most enjoy having the ability to create great food for the residents. Food makes people happy, and I love seeing people happy. Having nutritious and well-balanced food is an important part of every day. I take pride in providing this to our residents on a daily basis.

Christine

Christine Dolton

Job Title: Activity Coordinator Joined: 2012

I enjoy helping the residents to feel valued and putting a smile on their faces. I enjoy arranging activities and events for the residents: I source interested groups to entertain the residents and their families.

Michelle

Michelle Martin

Job Title: Receptionist

I enjoy spending time with the residents and working with a great team. I enrich their lives by chatting with them and helping whenever I can. I've completed all online Medex and in-house training.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Albany Care Home to verify any information. View our terms and conditions. Albany Care Home has an Enhanced Service - more info.