Submit a Review for Hill House Care Home
Elstree Hill South, Elstree, Borehamwood, WD6 3DE
View full details of Hill House Care HomeLatest Reviews for Hill House Care Home
12 May 2026
My mum stayed here for approx 6 weeks, and the care has been amazing. I could not fault the care, and the carers were always so happy and helpful and constantly willing to help. The nurses are so friendly and you can tell that they genuinly care. We need to move Mum closer to us, but if I could move
Hill House nearer, I would. The facilities could do with improvement, but the care is the most important thing and was excellent.
27 April 2026
This is my third visit to Hill House. I find it so relaxing here; everything works here. The staff are excellent, first class—nothing they won't do for you. I also think it's great value for money.
27 April 2026
My grandad moved to Hill House 4 weeks ago. He has really enjoyed his time here so far. He has tried a lot of new activities, and the staff have been really welcoming to him. I've seen him enjoy his time with arts and crafts as well as gardening.
15 April 2026
I find the staff very friendly and helpful, always smiling and extremely willing.
09 April 2026
I have been a resident for four years. It has been taken over recently by DMP Health Care from the previous organisation. Very little has changed other than extra Nurses and Carers being employed. The staff remain excellent as before. My only real complaint is the new Management. Other than a
residents/ family meeting some months ago, when they introduced themselves. There has been no further contact. Minutes of that meeting were taken together, including their contact details. Attendees were told that they would receive a copy of the minutes of the meeting, which would be included in a 'Package'. Despite two requests, nothing has been given. When the previous organisation had the home, the manager and his deputy would quite often walk around the home and speak to residents. I am very mobile, being able to move around the home, but I never see the current managers
01 April 2026
Very pleasant buildings. Room is pleasant. Staff are excellent whereall make a huge effort to make sure resident (my father) is spoken to like a human being and treated with the utmost respect. Staff got to realise his likes and dislikes very quickly and now he loves staying in this care home.
The entertainment team are very proactive and ensure residents take part. Especially Inga.
01 April 2026
My mother has been living at this care home following a stroke that left her unable to walk, and I cannot speak highly enough of the care she has received.
From the moment she arrived, the staff treated her with genuine kindness, patience, and dignity. Adjusting to life after such a life-changing
event is incredibly difficult, but the team here made the transition as smooth and reassuring as possible for both my mother and our family. They are consistently attentive, compassionate, and professional, and it is clear that they truly care about the wellbeing of the residents.
The support my mother receives with her mobility and daily needs is handled with great sensitivity and respect. The staff always take the time to ensure she is comfortable, safe, and included in daily life at the home. It is reassuring to know she is surrounded by people who are not only skilled at what they do, but who also treat her as an individual rather than just a resident.
01 April 2026
Inga the activities coordinator was fantastic with my grandad! Actively learns how to play games he enjoys and keeps him entertained all day! Rest of the staff seem lovely too - impressed with the service
01 April 2026
I have had some previous experiences of care homes and had some anxiety when the family started discussing that my mother in law was in need of additional care and that care homes would be looked at.
But I can not express how staff have supported this move and taken so much stress and worry over
the family. My mother in law has not left her own home for several years and the only socialisation was with members of the family.
The staff at the home see to all her needs and have accommodated to her needs to allow a settling in period and have had her out of her room taking part in activities.
It has allowed the family to step back and look after themselves. Whilst also getting to bring back their relationships to just son and daughters.
We can not thank all the staff enough knowing she is getting all the care she needs as well as getting back some semblance of social life
15 December 2025
My Mum has resided at Hill House for over a year now, and has recently been joined by my Dad.
The care they have shown both my parents is outstanding and cant be faulted.
They have been patient whilst my dad adjusts to being there and they have handled him extremely well.
The meals look lovely
and they have both said how much they enjoy them.
As my Mum and Dad are bed bound they are kept clean everyday multiple times per day and are treated with dignity and respect
Their rooms are a fair size and we have furnished so them so that they feel more at home.
the garden views are fantastic and well maintained and hopefully in the warmer months we can get them out into the fresh air.
There is so much for them to do but unfortunately are limited due to there ability to get out of bed, however the entertainment team do go in and visit for a chat or to do some painting with my Mum, they have even taken a little dog in to see her, which she loved.
I cant fault Hill house or staff 5*
09 October 2025
On my many visits, I have also found the whole staff at Hill House excellent. It's not an easy vacation, and I appreciate their kindness and devotion to all the residents, which helps them in so many ways. Thank you,e Hill House staff.
19 June 2025
I cannot speak highly enough of the care my mother in law received at Hill House from the show around until her passing. The management were always on hand and so helpful with any bridges we had to cross. Her nurse was amazing as were the primary carers. She was always treated with dignity and
respect often under difficult circumstances. We are so grateful that she was in such safe hands during her last 8 months.
18 June 2025
My mother was in Hill House Care Home for the last 8 months of her life, and I cannot speak high enough of the care, attention, and respect that she received from the management to the care, and the respect that was always shown to her sometimes under trying circumstances. I always felt that even at
95 she was extremely safe and secure and this meant everything to me. I would recommend the home without any hesitation to any family facing the same circumstances.
09 June 2025
Very generous & hospitable at VE tea.
30 May 2025
Hill House has been my home for 15 months. In that time my experience has been excellent. The staff are knowledgeable and extremely caring. Nothing seems to be too much trouble. The facilities in the home are also excellent and there are a multitude of activities available. The medical help is
wide-ranging and comprehensive. In short my time here has been extremely positive.
30 May 2025
Hill House is very nice home, I like to live here all the staff members and cares are very lovely. Food also very nice. All the activities conducting in home is very awsome. I like to stay here and I am enjoying to live here. All the team including management, care staff, kitchen, housekeepers, all
ave very polite and gentle. Love to live here.
10 April 2025
Mum has been very well cared for (Nursing Care) for 2.5 years and I am so happy that mum feels so well looked after. Yesterday I was really impressed with a lovely Mother's Day tea for residents & families. It was enjoyed by all, with thanks to all staff. Thanks to all the staff for their care.
02 April 2025
I booked into Hill House for 2 weeks of recuperation and convalescence after a total knee replacement. I have been very pleased with the care I have received, the staff have been friendly and professional at all times. I have found my room adequate and the food and menu varied and rather more than I
would normally eat. I feel sure the two weeks spent here have set me up to return home.
03 March 2025
It was my mother's 100th birthday. We had a great party for her at the home. The home made an enormous effort to help us to put on a wonderful celebration for her. The staff were very helpful and accommodating to the point that two members of staff even came in on their day off to join in the
festivities. This is a testament to the love and care my mother receives. Thank you everyone at Hill House.
21 February 2025
Every time I come, all residents are treated with dignity. Plenty of activities to stimulate the residents, lead by one member of staff.
Latest Reviews for Hill House Care Home
12 May 2026
My mum stayed here for approx 6 weeks, and the care has been amazing. I could not fault the care, and the carers were always so happy and helpful and constantly willing to help. The nurses are so friendly and you can tell that they genuinly care. We need to move Mum closer to us, but if I could move
Hill House nearer, I would. The facilities could do with improvement, but the care is the most important thing and was excellent.
27 April 2026
This is my third visit to Hill House. I find it so relaxing here; everything works here. The staff are excellent, first class—nothing they won't do for you. I also think it's great value for money.
27 April 2026
My grandad moved to Hill House 4 weeks ago. He has really enjoyed his time here so far. He has tried a lot of new activities, and the staff have been really welcoming to him. I've seen him enjoy his time with arts and crafts as well as gardening.
15 April 2026
I find the staff very friendly and helpful, always smiling and extremely willing.
09 April 2026
I have been a resident for four years. It has been taken over recently by DMP Health Care from the previous organisation. Very little has changed other than extra Nurses and Carers being employed. The staff remain excellent as before. My only real complaint is the new Management. Other than a
residents/ family meeting some months ago, when they introduced themselves. There has been no further contact. Minutes of that meeting were taken together, including their contact details. Attendees were told that they would receive a copy of the minutes of the meeting, which would be included in a 'Package'. Despite two requests, nothing has been given. When the previous organisation had the home, the manager and his deputy would quite often walk around the home and speak to residents. I am very mobile, being able to move around the home, but I never see the current managers
01 April 2026
Very pleasant buildings. Room is pleasant. Staff are excellent whereall make a huge effort to make sure resident (my father) is spoken to like a human being and treated with the utmost respect. Staff got to realise his likes and dislikes very quickly and now he loves staying in this care home.
The entertainment team are very proactive and ensure residents take part. Especially Inga.
01 April 2026
My mother has been living at this care home following a stroke that left her unable to walk, and I cannot speak highly enough of the care she has received.
From the moment she arrived, the staff treated her with genuine kindness, patience, and dignity. Adjusting to life after such a life-changing
event is incredibly difficult, but the team here made the transition as smooth and reassuring as possible for both my mother and our family. They are consistently attentive, compassionate, and professional, and it is clear that they truly care about the wellbeing of the residents.
The support my mother receives with her mobility and daily needs is handled with great sensitivity and respect. The staff always take the time to ensure she is comfortable, safe, and included in daily life at the home. It is reassuring to know she is surrounded by people who are not only skilled at what they do, but who also treat her as an individual rather than just a resident.
01 April 2026
Inga the activities coordinator was fantastic with my grandad! Actively learns how to play games he enjoys and keeps him entertained all day! Rest of the staff seem lovely too - impressed with the service
01 April 2026
I have had some previous experiences of care homes and had some anxiety when the family started discussing that my mother in law was in need of additional care and that care homes would be looked at.
But I can not express how staff have supported this move and taken so much stress and worry over
the family. My mother in law has not left her own home for several years and the only socialisation was with members of the family.
The staff at the home see to all her needs and have accommodated to her needs to allow a settling in period and have had her out of her room taking part in activities.
It has allowed the family to step back and look after themselves. Whilst also getting to bring back their relationships to just son and daughters.
We can not thank all the staff enough knowing she is getting all the care she needs as well as getting back some semblance of social life
15 December 2025
My Mum has resided at Hill House for over a year now, and has recently been joined by my Dad.
The care they have shown both my parents is outstanding and cant be faulted.
They have been patient whilst my dad adjusts to being there and they have handled him extremely well.
The meals look lovely
and they have both said how much they enjoy them.
As my Mum and Dad are bed bound they are kept clean everyday multiple times per day and are treated with dignity and respect
Their rooms are a fair size and we have furnished so them so that they feel more at home.
the garden views are fantastic and well maintained and hopefully in the warmer months we can get them out into the fresh air.
There is so much for them to do but unfortunately are limited due to there ability to get out of bed, however the entertainment team do go in and visit for a chat or to do some painting with my Mum, they have even taken a little dog in to see her, which she loved.
I cant fault Hill house or staff 5*
09 October 2025
On my many visits, I have also found the whole staff at Hill House excellent. It's not an easy vacation, and I appreciate their kindness and devotion to all the residents, which helps them in so many ways. Thank you,e Hill House staff.
19 June 2025
I cannot speak highly enough of the care my mother in law received at Hill House from the show around until her passing. The management were always on hand and so helpful with any bridges we had to cross. Her nurse was amazing as were the primary carers. She was always treated with dignity and
respect often under difficult circumstances. We are so grateful that she was in such safe hands during her last 8 months.
18 June 2025
My mother was in Hill House Care Home for the last 8 months of her life, and I cannot speak high enough of the care, attention, and respect that she received from the management to the care, and the respect that was always shown to her sometimes under trying circumstances. I always felt that even at
95 she was extremely safe and secure and this meant everything to me. I would recommend the home without any hesitation to any family facing the same circumstances.
09 June 2025
Very generous & hospitable at VE tea.
30 May 2025
Hill House has been my home for 15 months. In that time my experience has been excellent. The staff are knowledgeable and extremely caring. Nothing seems to be too much trouble. The facilities in the home are also excellent and there are a multitude of activities available. The medical help is
wide-ranging and comprehensive. In short my time here has been extremely positive.
30 May 2025
Hill House is very nice home, I like to live here all the staff members and cares are very lovely. Food also very nice. All the activities conducting in home is very awsome. I like to stay here and I am enjoying to live here. All the team including management, care staff, kitchen, housekeepers, all
ave very polite and gentle. Love to live here.
10 April 2025
Mum has been very well cared for (Nursing Care) for 2.5 years and I am so happy that mum feels so well looked after. Yesterday I was really impressed with a lovely Mother's Day tea for residents & families. It was enjoyed by all, with thanks to all staff. Thanks to all the staff for their care.
02 April 2025
I booked into Hill House for 2 weeks of recuperation and convalescence after a total knee replacement. I have been very pleased with the care I have received, the staff have been friendly and professional at all times. I have found my room adequate and the food and menu varied and rather more than I
would normally eat. I feel sure the two weeks spent here have set me up to return home.
03 March 2025
It was my mother's 100th birthday. We had a great party for her at the home. The home made an enormous effort to help us to put on a wonderful celebration for her. The staff were very helpful and accommodating to the point that two members of staff even came in on their day off to join in the
festivities. This is a testament to the love and care my mother receives. Thank you everyone at Hill House.
21 February 2025
Every time I come, all residents are treated with dignity. Plenty of activities to stimulate the residents, lead by one member of staff.