Hill House Care Home

Elstree Hill South, Elstree, Borehamwood WD6 3DE
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9.7 172 Reviews
  • Hill House Care Home, Borehamwood
Hill House provides nursing, residential and short stay care, as well as residential rehabilitation for the young and old. Hill House is a spacious, elegant eighteenth-century building converted to provide residential and nursing care, for long and short term needs. As well as supporting elderly residents, staff welcome those who are 18 and over and living with a physical disability or neurological condition, such as multiple sclerosis, in need of residential care.

Residents can expect a high standard of care in the midst of a friendly community. With each of their cosy bedrooms, residents can enjoy the convenience of an en suite, and there are lovely views across the gardens and surrounding countryside.

There are lots of places to relax, including the choice of six lounges. Residents can cosy up with a book in the library, use the computer room, or enjoy being pampered in the salon.

The large gardens are especially tranquil because they back onto a small area of woodlands. Within the walled space, residents can stroll along the paths, rest under the pergola, or catch-up with loved ones on the patio.

They want residents to settle in quickly and be happy here. That’s why they help them to hold onto as much independence as possible.

There’s also good food, lots to do, and a warm welcome for friends and family whenever they visit.

The team of activity coordinators plan all sorts of interesting things to do, including those who are less mobile. All activities are tailored to each person's likes and abilities too.

The chef prepares a range of delicious foods, including some family favourites and kosher meals.
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Care Provided by Hill House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Nursing Care: from £1650
  • RESPITE Self-Funded Nursing Care: from £1700

Pricing is subject to an assessment of care needs and the room chosen.

The price(s) shown are provided by the care home. Contact Hill House Care Home for full pricing details and T&Cs.

Contact Hill House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Hill House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Tanja Allan (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (75)

Visiting

  • The home is open to admissions. The home is open to everyone. Hill House is in a peaceful location surrounded by open spaces. Just a mile away, Aldenham Country Park offers lakeside walks, farm animals, pony rides and even a spot of glamping. Elstree studios are also close by.

Parking

  • The home has plenty of parking.

Hill House Care Home Reviews (172)

9.7

Hill House Care Home has a Review Score of 9.7 (9.697) out of 10, based on 30 reviews in the last 2 years.
Over all time Hill House Care Home has 172 reviews.

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Review from H H (Respite Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my third visit to Hill House. I find it so relaxing here; everything works here. The staff are excellent, first class—nothing they won't do for you. I also think it's great value for money.
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Review from Shriya K (Granddaughter of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandad moved to Hill House 4 weeks ago. He has really enjoyed his time here so far. He has tried a lot of new activities, and the staff have been really welcoming to him. I've seen him enjoy his time with arts and crafts as well as gardening.
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Review from Judith V (Friend of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff very friendly and helpful, always smiling and extremely willing.
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Review from George C (Resident) published on 9 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have been a resident for four years. It has been taken over recently by DMP Health Care from the previous organisation. Very little has changed other than extra Nurses and Carers being employed. The staff remain excellent as before. My only real complaint is the new Management. Other than a residents/
family meeting some months ago, when they introduced themselves. There has been no further contact. Minutes of that meeting were taken together, including their contact details. Attendees were told that they would receive a copy of the minutes of the meeting, which would be included in a 'Package'. Despite two requests, nothing has been given. When the previous organisation had the home, the manager and his deputy would quite often walk around the home and speak to residents. I am very mobile, being able to move around the home, but I never see the current managers
Reply from Lucian Balog, Operations Manager at Hill House Care HomeThank you for your feedback and for your kind comments about the staff.
We apologise for the delay in sharing the meeting minutes. This was due to the recent transition and the administrative team prioritising key operational tasks. We expect this to now settle.
We also take on board your comments about management visibility. The management team is walking the floor daily, and we are going to continue to be present and accessible. A recent small-scale survey with residents has also been completed, and feedback shows an improvement in satisfaction, which we will continue to build on.
The Home Manager remains available for discussions, and both the Operations Manager and Director visit the home regularly, up to three times per week.
Thank you again for your feedback.
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Review from P K (Son of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleasant buildings. Room is pleasant. Staff are excellent whereall make a huge effort to make sure resident (my father) is spoken to like a human being and treated with the utmost respect. Staff got to realise his likes and dislikes very quickly and now he loves staying in this care home.
The
entertainment team are very proactive and ensure residents take part. Especially Inga.
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Review from James V (Son of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been living at this care home following a stroke that left her unable to walk, and I cannot speak highly enough of the care she has received.


From the moment she arrived, the staff treated her with genuine kindness, patience, and dignity. Adjusting to life after such a life-changing

event is incredibly difficult, but the team here made the transition as smooth and reassuring as possible for both my mother and our family. They are consistently attentive, compassionate, and professional, and it is clear that they truly care about the wellbeing of the residents.


The support my mother receives with her mobility and daily needs is handled with great sensitivity and respect. The staff always take the time to ensure she is comfortable, safe, and included in daily life at the home. It is reassuring to know she is surrounded by people who are not only skilled at what they do, but who also treat her as an individual rather than just a resident.

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Review from Nikita D (Granddaughter of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Inga the activities coordinator was fantastic with my grandad! Actively learns how to play games he enjoys and keeps him entertained all day! Rest of the staff seem lovely too - impressed with the service
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Review from L G (Daughter-in-law of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had some previous experiences of care homes and had some anxiety when the family started discussing that my mother in law was in need of additional care and that care homes would be looked at.


But I can not express how staff have supported this move and taken so much stress and worry over

the family. My mother in law has not left her own home for several years and the only socialisation was with members of the family.


The staff at the home see to all her needs and have accommodated to her needs to allow a settling in period and have had her out of her room taking part in activities.


It has allowed the family to step back and look after themselves. Whilst also getting to bring back their relationships to just son and daughters.


We can not thank all the staff enough knowing she is getting all the care she needs as well as getting back some semblance of social life

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Review from Ian I (Son of Resident) published on 15 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has resided at Hill House for over a year now, and has recently been joined by my Dad.
The care they have shown both my parents is outstanding and cant be faulted.
They have been patient whilst my dad adjusts to being there and they have handled him extremely well.
The meals look lovely and
they have both said how much they enjoy them.
As my Mum and Dad are bed bound they are kept clean everyday multiple times per day and are treated with dignity and respect
Their rooms are a fair size and we have furnished so them so that they feel more at home.
the garden views are fantastic and well maintained and hopefully in the warmer months we can get them out into the fresh air.
There is so much for them to do but unfortunately are limited due to there ability to get out of bed, however the entertainment team do go in and visit for a chat or to do some painting with my Mum, they have even taken a little dog in to see her, which she loved.
I cant fault Hill house or staff 5*
Reply from Alison Horridge, Customer Advisor on behalf of the team at Hill House Care HomeThank you for your lovely review. It is so nice to hear the way you describe the care your parents are receiving as outstanding. Thank you again for taking the time to leave us your kind words.
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Review from J G (Partner of Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On my many visits, I have also found the whole staff at Hill House excellent. It's not an easy vacation, and I appreciate their kindness and devotion to all the residents, which helps them in so many ways. Thank you,e Hill House staff.
Reply from Fran Donno, Customer Service Adviser at Hill House Care HomeWe're so grateful that you've taken the time to share your thoughts. We are delighted to hear that our team have made a difference to your family's experience and we want our home to feel like a community, and it's wonderful to hear that you feel a part of it. We're committed to continuing to support you and your family in every way we can.
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Review from Susan P (Daughter-in-law of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the care my mother in law received at Hill House from the show around until her passing. The management were always on hand and so helpful with any bridges we had to cross. Her nurse was amazing as were the primary carers. She was always treated with dignity and respect
often under difficult circumstances. We are so grateful that she was in such safe hands during her last 8 months.
Reply from Fran Donno, Customer Service Adviser at Hill House Care HomeThank you for your lovely review. We are glad to help you and your family through such a difficult time and we are saddened to hear about your loss. It is so wonderful to hear that your Mother In Law was treated with such respect and dignity during her stay and hopefully you will go away from this feeling like your loved one received the best possible care.
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Review from Ian P (Son of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in Hill House Care Home for the last 8 months of her life, and I cannot speak high enough of the care, attention, and respect that she received from the management to the care, and the respect that was always shown to her sometimes under trying circumstances. I always felt that even at
95 she was extremely safe and secure and this meant everything to me. I would recommend the home without any hesitation to any family facing the same circumstances.
Reply from Maria Ricketts, Customer Care Adviser at Hill House Care HomeThank you for your lovely review. It is always nice to hear words like "Safe" and "Secure" being used to describe our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review from Alyson B (Regular Volunteer) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very generous & hospitable at VE tea.
Reply from Lisa Henderson, Customer Care Advisor at Hill House Care HomeThank you for taking the time to leave your review. We are glad to hear you attended the VE day. We are looking forward to seeing you again.
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Review from N C (Resident) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hill House has been my home for 15 months. In that time my experience has been excellent. The staff are knowledgeable and extremely caring. Nothing seems to be too much trouble. The facilities in the home are also excellent and there are a multitude of activities available. The medical help is wide-ranging
and comprehensive. In short my time here has been extremely positive.
Reply from Lisa Henderson, Customer Care Advisor at Hill House Care HomeWe appreciate you taking the time to leave us your comments. It is always nice to hear words like "Knowledgeable" and "Caring" being used to describe our Staff. It is great to hear that your time at the home has been extremely positive. We hope to continue providing yourself with the best possible care.
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Review from T A (Resident) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hill House is very nice home, I like to live here all the staff members and cares are very lovely. Food also very nice. All the activities conducting in home is very awsome. I like to stay here and I am enjoying to live here. All the team including management, care staff, kitchen, housekeepers, all
ave very polite and gentle. Love to live here.
Reply from Lisa Henderson, Customer Care Advisor at Hill House Care HomeThank you for your lovely review. We are very happy to hear you feel at ease in our care. It is always nice to hear words like "Polite" and "Gentle" being used to describe our Staff. Please let us know if there is anything we can do to make your stay as comfortable as possible.
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Review from Lisa E (Daughter of Resident) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been very well cared for (Nursing Care) for 2.5 years and I am so happy that mum feels so well looked after. Yesterday I was really impressed with a lovely Mother's Day tea for residents & families. It was enjoyed by all, with thanks to all staff. Thanks to all the staff for their care.
Reply from Grace Langfield, Customer Service Adviser at Hill House Care HomeThank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after so well, and we are pleased to hear that our staff went beyond expectations to celebrate such a lovely occasion. We hope to continue providing your Mum with the best possible care.
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Review from S S (Respite Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I booked into Hill House for 2 weeks of recuperation and convalescence after a total knee replacement. I have been very pleased with the care I have received, the staff have been friendly and professional at all times. I have found my room adequate and the food and menu varied and rather more than I
would normally eat. I feel sure the two weeks spent here have set me up to return home.
Reply from Maria Ricketts, Customer Care Adviser at Hill House Care HomeThank you for your kind words. It is always nice to hear words like "Friendly" and "Professional" being used to describe our care. Thank you for choosing Hill House for your stay.
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Review from J M (Son of Resident) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was my mother's 100th birthday. We had a great party for her at the home. The home made an enormous effort to help us to put on a wonderful celebration for her. The staff were very helpful and accommodating to the point that two members of staff even came in on their day off to join in the festivities.
This is a testament to the love and care my mother receives. Thank you everyone at Hill House.
Reply from Lisa Henderson, Customer Care Advisor at Hill House Care HomeThank you for your lovely review. It is great to hear that Hill House care home helped with your mother's 100th birthday and that staff attended on their day off. It is always nice to hear words like "Love" and "Care" being used to describe our care.
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Review from L W (Regular Volunteer) published on 21 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I come, all residents are treated with dignity. Plenty of activities to stimulate the residents, lead by one member of staff.
Reply from Fran Donno, Customer Service Adviser at Hill House Care HomeThank you for your kind words. It is so lovely to hear that you have always been impressed with the high standards of care provided at Hill House Care Home. We are looking forward to seeing you again.
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Review from S B (Husband of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care and medical attention is exceptional. Could not fault it.
As part of Hill House Care Home has a preservation order. Windows are only single glazing in rooms. Extra heating needed during recent cold spell.
Reply from Lisa Henderson, Customer Care Advisor at Hill House Care HomeWe appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We will discuss your feedback with the home's manager to help them continually improve their service. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.
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Current Review Score: 9.7 (9.697)

Overview of Review Score

The Review Score of 9.7 (9.697) out of 10 for Hill House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.697 for Hill House Care Home is calculated as follows: ( (248 Excellents x 5) + (92 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 346 Ratings = 4.697
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hill House Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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Frequently Asked Questions about Hill House Care Home

What types of Care is Hill House Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hill House Care Home have?

There are 75 Single Rooms.

What are the Facilities & Services at Hill House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hill House Care Home to the centre of Borehamwood?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hill House Care Home to verify any information. View our terms and conditions. Hill House Care Home has an Enhanced Service - more info.