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Hill House Care Home

Elstree Hill South, Elstree, Borehamwood, Hertfordshire WD6 3DE
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Hill House is outstanding and staff are warm, friendly and very accommodatingTracy W(Daughter of Resident/Service User)
Hill House Care Home, Borehamwood
carers showed genuine empathy and concern about my father which means so muchChristine R(Daughter of Resident/Service User)
Hill House Care Home, Borehamwood
I love that the activities consist of educational sessions, fun moments and of course, there's musicA M(Friend of Resident/Service User)
Hill House Care Home, Borehamwood

Hill House provides nursing, residential and short stay care, as well as residential rehabilitation for the young and old. Hill House is a spacious, elegant eighteenth-century building converted to provide residential and nursing care, for long and short term needs. As well as supporting elderly residents, staff welcome those who are 18 and over and living with a physical disability or neurological condition, such as multiple sclerosis, in need of...  

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Care Provided by Hill House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500N/A
Nursing CareFrom £1,650From £1,700

Pricing is subject to an assessment of care needs and the room chosen.

Contact Hill House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Tanja Allan (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (75)

Visiting

  • The home is open to admissions. The home is open to everyone. Hill House is in a peaceful location surrounded by open spaces. Just a mile away, Aldenham Country Park offers lakeside walks, farm animals, pony rides and even a spot of glamping. Elstree studios are also close by.

Parking

  • The home has plenty of parking.

Hill House Care Home Reviews (178)

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9.7

Hill House Care Home has a Review Score of 9.7 (9.724) out of 10, based on 34 reviews in the last 2 years. Over all time Hill House Care Home has 178 reviews.

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Showing 178 reviews matching selected criteria
Review from T A (Resident / Service User) published on 30 May 2025 Submitted via Website
Overall Experience

Hill House is very nice home, I like to live here all the staff members and cares are very lovely. Food also very nice. All the activities conducting in home is very awsome. I like to stay here and I am enjoying to live here. All the team including management, care staff, kitchen, housekeepers, all ave very polite and gentle. Love to live here.

Reply from Lisa Henderson, Customer Care Advisor at Hill House Care Home

Thank you for your lovely review. We are very happy to hear you feel at ease in our care. It is always nice to hear words like "Polite" and "Gentle" being used to describe our Staff. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review from Lisa E (Daughter of Resident) published on 10 April 2025 Submitted via Website
Overall Experience

Mum has been very well cared for (Nursing Care) for 2.5 years and I am so happy that mum feels so well looked after. Yesterday I was really impressed with a lovely Mother's Day tea for residents & families. It was enjoyed by all, with thanks to all staff. Thanks to all the staff for their care.

Reply from Grace Langfield, Customer Service Adviser at Hill House Care Home

Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after so well, and we are pleased to hear that our staff went beyond expectations to celebrate such a lovely occasion. We hope to continue providing your Mum with the best possible care.

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Review from S S (Respite Resident) published on 2 April 2025 Submitted via Postal Card
Overall Experience

I booked into Hill House for 2 weeks of recuperation and convalescence after a total knee replacement. I have been very pleased with the care I have received, the staff have been friendly and professional at all times. I have found my room adequate and the food and menu varied and rather more than I would normally eat. I feel sure the two weeks spent here have set me up to return home.

Reply from Maria Ricketts, Customer Care Adviser at Hill House Care Home

Thank you for your kind words. It is always nice to hear words like "Friendly" and "Professional" being used to describe our care. Thank you for choosing Hill House for your stay.

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Review from J M (Son of Resident) published on 3 March 2025 Submitted via Postal Card
Overall Experience

It was my mother's 100th birthday. We had a great party for her at the home. The home made an enormous effort to help us to put on a wonderful celebration for her. The staff were very helpful and accommodating to the point that two members of staff even came in on their day off to join in the festivities. This is a testament to the love and care my mother receives. Thank you everyone at Hill House.

Reply from Lisa Henderson, Customer Care Advisor at Hill House Care Home

Thank you for your lovely review. It is great to hear that Hill House care home helped with your mother's 100th birthday and that staff attended on their day off. It is always nice to hear words like "Love" and "Care" being used to describe our care.

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Review from L W (Regular Volunteer) published on 21 February 2025 Submitted via Postal Card
Overall Experience

Every time I come, all residents are treated with dignity. Plenty of activities to stimulate the residents, lead by one member of staff.

Reply from Fran Donno, Customer Service Adviser at Hill House Care Home

Thank you for your kind words. It is so lovely to hear that you have always been impressed with the high standards of care provided at Hill House Care Home. We are looking forward to seeing you again.

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Review from S B (Husband of Resident) published on 29 January 2025 Submitted via Postal Card
Overall Experience
Care and medical attention is exceptional. Could not fault it.

As part of Hill House Care Home has a preservation order. Windows are only single glazing in rooms. Extra heating needed during recent cold spell.

Reply from Lisa Henderson, Customer Care Advisor at Hill House Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We will discuss your feedback with the home's manager to help them continually improve their service. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.

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Review from M C (Daughter of Resident) published on 24 January 2025 Submitted via Postal Card
Overall Experience
The level of care at Hill House Care Home is beyond expectations. The entire team is focused on providing the best for residents. Care is personalised and has made the whole care home experience wonderful for the family.

Thank you to all.

Reply from Lisa Henderson, Customer Care Advisor at Hill House Care Home

Thank you for your lovely feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care. We will certainly pass your comments on to the manager.

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Review from M K (Niece of Resident) published on 17 January 2025 Submitted via Postal Card
Overall Experience

Very enjoyable. Good fun, good food and the staff are so dedicated in the activities department. Live music was provided and people got up to dance.

Reply from David Mclean, Customer Service Adviser at Hill House Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your loved one in our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.

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Review from G B (Son of Resident) published on 24 October 2024 Submitted via Postal Card
Overall Experience

The musicians were very good. Very informative and the residents seem to enjoy it.

Reply from Fran Donno, Customer Service Adviser at Hill House Care Home

Thank you for your kind words. We are so pleased to hear that you were impressed with the musicians that performed at Hill House Care Home. It is lovely to know that our residents enjoy their time with us and hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review from Hayley B (Daughter-in-law of Resident) published on 23 October 2024 Submitted via Postal Card
Overall Experience

Came to visit my mother-in-law this afternoon, and we participated in the Rosh Hashanah, Jewish New Year activity - music, shofar, flute, clarinet, piano and Teurish music. The two activity leaders were just fabulous, it was meaningful, engaging and wonderful to see a smile on my mother-in-law's face. For her it was first Rosh Hashanah and away from home - it was so meaningful with a touch of 'home'. Plus delicious cake. She was incredible - full of energy and smiles!

Reply from Maria Ricketts, Customer Care Adviser at Hill House Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are looking forward to see you again.

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Review from Michelle G (Resident / Service User) published on 15 October 2024 Submitted via Postal Card
Overall Experience
Very good place to stay and recover, with a good service, very well looked after, especially because I didn't have where to go.

I feel safe and supported on this difficult moment I go through.

Reply from David Mclean, Customer Service Adviser at Hill House Care Home

Thank you for taking the time to leave your review. It is always nice to hear from residents feeling like they are cared for and looked after. We hope to continue providing you with the best possible care.

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Review from Mark S (Resident / Service User) published on 11 October 2024 Submitted via Website
Overall Experience

My overall experience at Hill House Care Home is a very pleasant and positive experience. There is always something going on in activities and I enjoy participating and interacting with other residents.

Reply from David Mclean, Customer Service Adviser at Hill House Care Home

Thank you for taking the time to leave your lovely review. We are very happy to hear you can feel at ease in our care. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review from N S (Daughter of Resident) published on 9 October 2024 Submitted via Postal Card
Overall Experience
The staff have been wonderful, caring for my mum at a difficult time for both her and her family.
Although Mum did eat all of the food she was offered, it was first class. Well prepared and tasty.

Mum is happy to move on from Hill House but will miss many of the staff she has got to know in the short time she was here.

Reply from Fran Donno, Customer Service Adviser at Hill House Care Home

We appreciate you taking the time to leave us your kind review. We are glad to help you and your family through such a difficult time and we hope Hill House Care Home did everything possible to make the transition as easy as possible. It is wonderful to hear that you are impressed with the...  

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Review from G H (Next of Kin) published on 9 September 2024 Submitted via Postal Card
Overall Experience

Everyone at Hill House is very friendly, they always put themselves out to accommodate any situation. The residents are treated with kindness and respect and dignity, and the activities are many and varied. The food is very good and birthdays always catered for.

Reply from Rosie Smith, Customer Advisor at Hill House Care Home

Hello and thank you for taking the time to leave the staff at Hill House such a positive review. It is always lovely to hear our staff try their hardest in order to accommodate your loved one. It is lovely to hear that the residents are treated with such kindness and that there is a large variety of food and activities.

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Review from G E (Son-in-law of Resident) published on 15 July 2024 Submitted via Postal Card
Overall Experience

Staff very helpful and caring of my mother-in-law.

Reply from David Mclean, Customer Service Adviser at Hill House Care Home

Thank you for your kind words. It is always nice to hear words like "very helpful" and caring" being used to describe our care. We hope to continue providing your mother-in-law with the best possible care.

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Review from P D (Nephew of Resident) published on 25 June 2024 Submitted via Postal Card
Overall Experience

My uncle has been treated with the utmost respect since entering the care home, whilst he didn't want to be there to start with staff have been friendly and are always helpful when we visit even when he is a bit grumpy.

Reply from Maria Ricketts, Customer Care Adviser at Hill House Care Home

Thank you for your kind words. It is always nice to hear words like "friendly" and "Helpful" being used to describe our care. Thank you for choosing Hill House for your stay.

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Review from Elaine R (Wife of Resident) published on 25 April 2024 Submitted via Website
Overall Experience
I’m sorry I don’t tell you more often how much my husband and I both really appreciate the level of care he receives at Hill House and what a massive impact it has on his wellbeing generally. But we are both very grateful! Thank you, and to all the staff who go out of their way to make his day more enjoyable.

In addition to the excellent daily physical care, the staff who pop in for a quick chat, help him with practical matters and arrange interesting events/trips out really make such a difference. It is a great comfort to know that he is cared for, in every sense of the word. Thank you Hill House!

Reply from Grace Langfield, Customer Service Adviser at Hill House Care Home

Thank you for your lovely review. It is always so wonderful to hear from family members feeling like their loved ones are so well cared for and looked after. We hope to continue providing your Husband with the best possible care and We will certainly pass your comments on to the manager.

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Review from Jessica W (Daughter of Resident) published on 11 April 2024 Submitted via Postal Card
Overall Experience

My mother came for respite care. She thoroughly benefitted from her time spent in the lovely, friendly and professional atmosphere of Hill House. Her room was very pleasant, the staff gave excellent care and attention to my mum's needs with much warmth and consideration. Group activities stimulated her and gave her much enjoyment and rewarding contact with her fellow residents. Thank you all for your support!

Reply from Grace Langfield, Customer Service Adviser at Hill House Care Home

Thank you for your lovely review. It is always nice to hear words like excellent, warmth and "enjoyment" being used to describe our care. Thank you for choosing Hill House for her stay.

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Review from J V (Respite Resident) published on 10 April 2024 Submitted via Postal Card
Overall Experience

It was such a relief to come here. The welcoming nurse said it would be a few days to adapt and it was so. I came for respite, feeling exhausted, my outside circumstances have possibly improved, but my stay gave me time to think and to reflect which is what I needed to date. I am full of admiration for the care staff - the food was unimportant to me under the circumstances, but I understand the limits of bulk catering. Thank you sincerely.

Reply from Fran Donno, Customer Service Adviser at Hill House Care Home

Thank you for your lovely review. We hope Hill House Care Home did everything possible to make the transition as easy as possible and we are pleased to hear that you are impressed with the staff. Thank you for choosing Hill House for your stay.

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Review from Susan J (Daughter of Resident) published on 10 April 2024 Submitted via Postal Card
Overall Experience
The care is very good and the activities.

But the food could do with being looked into as my mum doesn't seem to like it very much and doesn't seem to eat it.

Reply from Grace Langfield, Customer Service Adviser at Hill House Care Home

We appreciate you taking the time to leave us your comments. We are pleased to hear you are, overall, happy with the care and activities. We will discuss your feedback with the home manager to help them continually improve their service.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

  • 31 Jan 2025Recipient: DMP Healthcare

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