Hill House Care Home

Mum has been very well cared for (Nursing Care) for 2.5 years and I am so happy that mum feels so well looked after. Yesterday I was really impressed with a lovely Mother's Day tea for residents & families. It was enjoyed by all, with thanks to all staff. Thanks to all the staff for their care.

I booked into Hill House for 2 weeks of recuperation and convalescence after a total knee replacement. I have been very pleased with the care I have received, the staff have been friendly and professional at all times. I have found my room adequate and the food and menu varied and rather more than I would normally eat. I feel sure the two weeks spent here have set me up to return home.

It was my mother's 100th birthday. We had a great party for her at the home. The home made an enormous effort to help us to put on a wonderful celebration for her. The staff were very helpful and accommodating to the point that two members of staff even came in on their day off to join in the festivities. This is a testament to the love and care my mother receives. Thank you everyone at Hill House.

Every time I come, all residents are treated with dignity. Plenty of activities to stimulate the residents, lead by one member of staff.

As part of Hill House Care Home has a preservation order. Windows are only single glazing in rooms. Extra heating needed during recent cold spell.

Thank you to all.

Very enjoyable. Good fun, good food and the staff are so dedicated in the activities department. Live music was provided and people got up to dance.

The musicians were very good. Very informative and the residents seem to enjoy it.

Came to visit my mother-in-law this afternoon, and we participated in the Rosh Hashanah, Jewish New Year activity - music, shofar, flute, clarinet, piano and Teurish music. The two activity leaders were just fabulous, it was meaningful, engaging and wonderful to see a smile on my mother-in-law's face. For her it was first Rosh Hashanah and away from home - it was so meaningful with a touch of 'home'. Plus delicious cake. She was incredible - full of energy and smiles!

I feel safe and supported on this difficult moment I go through.

My overall experience at Hill House Care Home is a very pleasant and positive experience. There is always something going on in activities and I enjoy participating and interacting with other residents.

Mum is happy to move on from Hill House but will miss many of the staff she has got to know in the short time she was here.

Everyone at Hill House is very friendly, they always put themselves out to accommodate any situation. The residents are treated with kindness and respect and dignity, and the activities are many and varied. The food is very good and birthdays always catered for.

Staff very helpful and caring of my mother-in-law.

My uncle has been treated with the utmost respect since entering the care home, whilst he didn't want to be there to start with staff have been friendly and are always helpful when we visit even when he is a bit grumpy.

In addition to the excellent daily physical care, the staff who pop in for a quick chat, help him with practical matters and arrange interesting events/trips out really make such a difference. It is a great comfort to know that he is cared for, in every sense of the word. Thank you Hill House!

My mother came for respite care. She thoroughly benefitted from her time spent in the lovely, friendly and professional atmosphere of Hill House. Her room was very pleasant, the staff gave excellent care and attention to my mum's needs with much warmth and consideration. Group activities stimulated her and gave her much enjoyment and rewarding contact with her fellow residents. Thank you all for your support!

It was such a relief to come here. The welcoming nurse said it would be a few days to adapt and it was so. I came for respite, feeling exhausted, my outside circumstances have possibly improved, but my stay gave me time to think and to reflect which is what I needed to date. I am full of admiration for the care staff - the food was unimportant to me under the circumstances, but I understand the limits of bulk catering. Thank you sincerely.

But the food could do with being looked into as my mum doesn't seem to like it very much and doesn't seem to eat it.

I found the staff to be very helpful. The building and its surroundings were clean and well-maintained. My mother's room was sufficiently large and kept to a temperature suitable for an elderly person. On quibble was the bedside light which while oriented was difficult to switch on and off from over function. When I visited, I was able to order a meal at short notice, so that I could share the table with my mother - the staff were very accommodating when dealing with my requests, and the meal portions were generous, several with a fresh salad. Overall, an impressive facility.