
Hill House is outstanding and staff are warm, friendly and very accommodatingTracy W(Daughter of Resident/Service User)

carers showed genuine empathy and concern about my father which means so muchChristine R(Daughter of Resident/Service User)

I love that the activities consist of educational sessions, fun moments and of course, there's musicA M(Friend of Resident/Service User)

Hill House is outstanding and staff are warm, friendly and very accommodatingTracy W(Daughter of Resident/Service User)

carers showed genuine empathy and concern about my father which means so muchChristine R(Daughter of Resident/Service User)

I love that the activities consist of educational sessions, fun moments and of course, there's musicA M(Friend of Resident/Service User)

Hill House provides nursing, residential and short stay care, as well as residential rehabilitation for the young and old. Hill House is a spacious, elegant eighteenth-century building converted to provide residential and nursing care, for long and short term needs. As well as supporting elderly residents, staff welcome those who are 18 and over and living with a physical disability or neurological condition, such as multiple sclerosis, in need of...
Care Provided by Hill House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen.
The price(s) shown are provided by the care home. Contact Hill House Care Home for full pricing details and T&Cs.
Contact Hill House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- DMP Healthcare
- Private Owned
Person in charge
- Tanja Allan (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Visiting
- The home is open to admissions. The home is open to everyone. Hill House is in a peaceful location surrounded by open spaces. Just a mile away, Aldenham Country Park offers lakeside walks, farm animals, pony rides and even a spot of glamping. Elstree studios are also close by.
Parking
- The home has plenty of parking.
Hill House Care Home Reviews (178)
Hill House Care Home has a Review Score of 9.7 (9.724) out of 10, based on 34 reviews in the last 2 years.
Over all time Hill House Care Home has 178 reviews.
I was meant to be here for two weeks but I have been here two months, and the care here has been excellent.
Thank you for your review, we are so happy to hear that you have found your care to be excellent. Thank you for choosing Hill House.
At the start of October, Dad and I received a very warm welcome to Hill House and he began to settle in. The staff were friendly, caring and professional, which was reassuring for me. I very much appreciated the relaxed, homely atmosphere. My queries were always responded to promptly and staff would always give me feedback on Dad's condition and the day's events, which removed the need for me to ask. I felt fully supported by the staff at Hill House and never a nuisance, which made an extremely gruelling 'journey' that much easier to endure!
Dad was treated with dignity and all sensitive issues were dealt with in a highly considerate manner. Despite Dad's advanced stage of dementia, amongst other illnesses, and his grave condition, the staff still managed to share moments of humour with me and Dad.
Dad was loved throughout his decline and I'm very sure he knew it! Thank you!
We really appreciate the time you have taken to leave your review. We are happy to hear the staff were able to provide your Dad and family with comfort through such a difficult time. Hopefully you can go away from this in comfort knowing he received the best possible care.
All dealings with Hill House Care Home, from the initial visit in hospital to assess my husband's needs, have been dealt with in a professional but friendly way. Moving a family member into a nursing home is extremely stressful and we would like to thank every member of staff for carrying out their duties in a caring and sensitive way. I visit most days and am always made welcome by the lovely staff.
Thank you for taking the time to leave your lovely review. We are glad to help you and your family through such a difficult time and we are very happy to hear you can feel at ease with your husband in our care. Please let us know if there is anything we can do to make his stay as comfortable as possible, and we are looking forward to seeing you again soon.
I have been at Hill House around 5 years and have received the best care. Staff at Hill House are always go above and beyond. I enjoy my daily activities, where I can engage with other residents. I have made a few friends.
Thank you for your kind words. It is always nice to hear from residents feeling like they are cared for and looked after. We hope to continue providing you with the best possible care. Thank you for choosing Hill House for your stay.
The staff are so helpful and caring. Nothing is too much trouble. They help Mum with all her needs and are always treating Mum with dignity.
Thank you for your kind words, it is so nice to hear that you find all our staff to be helpful and caring and that your Mum is always treated with dignity. Thank you for taking the time to write us a review.
The staff are so caring, going above and beyond in every area of their job, really can't thank them enough.
Thank you for your lovely review. It is always so nice to hear our staff described in this way. Please let us know if there is anything more we can do to make your loved one as comfortable as possible in our care.
Activities were very good.
Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We will discuss your feedback with the homes manager to help them continually improve their service. Please let us know if there is anything we can do to make your Mum's stay as comfortable as possible.
Over the past few weeks, I have been very impressed by the care and responsive nature of agency/bank staff on the floor. As always, the majority of permanent carers do a very good job under difficult circumstances, There are some agency carers who are extremely caring and efficient, but some, sadly, are not in the right job.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We will discuss your feedback with the home's manager to help them continually improve their service. Please feel free to contact the manager, who will be willing to investigate any concerns you may have about agency staff.
Good activities.
Good selection of food.
I’m very satisfied with the housekeeping department.
I’m enjoying spending my time in the garden.
Thank you for your review. We are glad to hear that you are enjoying our lovely garden. Please let us know if there is anything else we can do to make your stay as comfortable as possible.
All staff are good, some are excellent, even outstanding. The problem is there are often not enough to stop for a good friendly chat and 'getting to know you'. The food is OK, if nothing to write home about. But I'm safe and well looked after. I've been able to bring in my laptop and books and so continue almost as I always did. I recommend Hill House and its staff - and - it has a lovely garden. I do need physio: not more - any.
Thank you for your feedback, we will certainly pass your comments onto the home manager.
We have told the care home colleagues on numerous occasions the portion size of the meals are far too big for my mother and would it be possible for my mother to receive a much smaller portion. This would save on costs and make my mother feel much better about not wasting food.
Thank you for your feedback. We will certainly pass your comments onto the home manager.
I was really worried about going to a care home but after 4 months in hospital I didn't have much choice in where they sent. After being here for a couple of months I've really settled in. The staff have been fantastic and did literally everything for me when I first came. After having physiotherapy I'm now independent in all daily living tasks but the staff are still really encouraging about how I'm doing. The one time I did have a problem with an agency carer the issue was resolved extremely quickly. They try to do a lot of varied activities with residents despite covid they have people coming in to play music, baking and games. My view of going to a care home has completely changed and if in the future I'm unable to go home I'm not going to worry about having to go to a care home temporarily.
Thank you for your lovely review. It is really nice to hear that Hill House have been able to change your view on going into a care home and that they have been very encouraging throughout your stay. Thank you for letting Hill House care for you.
I found the staff very friendly and helpful and willing to do anything that we needed. Response to the call bell was good. Food could have been better, it was a little bit repetitive but there was willingness to provide alterations. My stay was comfortable and I would recommend it.
We appreciate you taking the time to leave us your comments, It is nice to hear that you enjoyed your stay with us and found our staff to be friendly and helpful. Thank you for your recommendation.
I'm very happy with my stay here. Carers are very nice and helpful. I appreciate everyone's help. I have made a few friends amongst residents, now that the weather is nice we enjoy spending time outside in the garden, having cup of tea and coffee.
Thank you for your feedback. We are glad to hear that you are happy in our care and starting to enjoy the friendships of the other residents. Thank you for choosing Hill House.
Everyone is approachable from carers to cleaners, maintenance and cooks, and office.
Food from has improved.
We are also happy that you are able to enjoy the full range of activities again. It is so good to hear that you find all our staff approachable and that you are enjoying the food more. Thank you for your feedback.
Food has been very good, with ample choice.
Thank you for taking the time to write your review. We are glad to hear that you enjoy the food prepared by the chefs. Thank you for choosing Hill House for your care.
I have been a resident for a while and I am very glad to be here.
Thank you for your review. We are glad to hear you are happy in our care at Hill House.
This has been a very nice place for me to stay after I came out of hospital. The care and staff have been excellent.
Thank you for taking the time to leave your review. We are glad to hear you feel the care and the staff have been excellent. Thank you for choosing Hill House.
On the whole, I have been very pleased with my experience here. Sometimes the high nursing standards fall as there are too many agency staff at one time. This is usually at weekends.
Thank you for your feedback. We are pleased to hear that you had a good experience. Please be reassured that the agency staff are booked in advance to ensure that we provide continuity of care to cover short term sickness. We have now recruited additional staff to support the home.
I first stayed at Hill House in 2009 when I found the experience chaotic with poor management, food and levels of care. During this visit, I have been pleasantly surprised by the all-round improvement in facilities, food and management of my care. All the staff are approachable and the nurses are well informed about my needs. Care staff and auxiliary staff work extremely hard with long shifts in some cases. More staff and fewer agency carers would raise morale and create a greater sense of fairness.
Thank you for taking the time to leave your review, it is lovely to hear that you have had a better experience this time around in our care. Please let us know if there is anything more we can do to make your stay more comfortable.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (1)
- 31 Jan 2025Recipient: DMP Healthcare
Accreditations
There are no accreditations posted yet for Hill House Care Home.
Meet the Team (0)
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