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Hill House Care Home

Elstree Hill South, Elstree, Borehamwood, Hertfordshire WD6 3DE
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Hill House is outstanding and staff are warm, friendly and very accommodatingTracy W(Daughter of Resident/Service User)
Hill House Care Home, Borehamwood
carers showed genuine empathy and concern about my father which means so muchChristine R(Daughter of Resident/Service User)
Hill House Care Home, Borehamwood
I love that the activities consist of educational sessions, fun moments and of course, there's musicA M(Friend of Resident/Service User)
Hill House Care Home, Borehamwood

Hill House provides nursing, residential and short stay care, as well as residential rehabilitation for the young and old. Hill House is a spacious, elegant eighteenth-century building converted to provide residential and nursing care, for long and short term needs. As well as supporting elderly residents, staff welcome those who are 18 and over and living with a physical disability or neurological condition, such as multiple sclerosis, in need of...  

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Care Provided by Hill House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500N/A
Nursing CareFrom £1,650From £1,700

Pricing is subject to an assessment of care needs and the room chosen.

Contact Hill House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Tanja Allan (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (75)

Visiting

  • The home is open to admissions. The home is open to everyone. Hill House is in a peaceful location surrounded by open spaces. Just a mile away, Aldenham Country Park offers lakeside walks, farm animals, pony rides and even a spot of glamping. Elstree studios are also close by.

Parking

  • The home has plenty of parking.

Hill House Care Home Reviews (178)

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9.7

Hill House Care Home has a Review Score of 9.7 (9.724) out of 10, based on 34 reviews in the last 2 years. Over all time Hill House Care Home has 178 reviews.

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Showing 178 reviews matching selected criteria
Review from D A (Daughter of Resident) published on 1 September 2021 Submitted via Postal Card
Overall Experience

Happy with the care my mother has received in the 7 weeks she has been in Hill House. I have every confidence in the unit manager, she keeps me informed and is always happy to talk to me about my mother. Most importantly is that my mum is happy and comfortable.

Reply from Amanda Barnes, Customer Service Adviser at Hill House Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your mother in our care. Please let us know if there is anything we can do to make her stay as comfortable as possible.

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Review from V A (Resident / Service User) published on 9 July 2021 Submitted via Postal Card
Overall Experience

I am very happy with everything. Thank you.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Hill House Care Home

Thank you for taking the time to leave your review, we are very glad to hear that you are happy in our care.

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Review from Laurence K (Nephew of Resident) published on 25 June 2021 Submitted via Website
Overall Experience
It's very comforting to know that my uncle's needs are being met by such warm, caring professionals. Everyone I have contact with at Hill House, whether in person, by email or by phone, is friendly, approachable and positive. They clearly know my uncle, and treat him with friendliness and respect that goes a long way to making him feel secure and helping him to retain his dignity. Although I appreciate the work of all sections of the staff, a special word of appreciation must go to the activities co-ordinators. I know how much their cheerfulness and attentiveness brightens up my uncle's days.

Also: in my view, the way that the management and staff of Hill House have coped with the problems and constraints of the pandemic has been nothing short of remarkable.

Reply from Amanda Barnes, Customer Service Adviser at Hill House Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Uncle in our care at Hill House. Please let us know if there is anything we can do to make your Uncles stay as comfortable as possible.

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Review from J B (Resident / Service User) published on 16 June 2021 Submitted via Postal Card
Overall Experience

I like it here.

Reply from Amanda Barnes, Customer Service Adviser at Hill House Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that you are enjoying your stay with us. Thank you for choosing Hill House for your stay.

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Review from S H (Resident / Service User) published on 15 April 2021 Submitted via Postal Card
Overall Experience

Lovely care home. I am happy with the care I received here. Very satisfied.

Reply from Penelope Kudelnitzky, Customer Service Adviser at Hill House Care Home

Thank you for your review. If there is anything else we can do for you please just let us know

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Review from M C (Resident / Service User) published on 14 April 2021 Submitted via Postal Card
Overall Experience
It is great.

Pleased they look after me well.

Reply from Melanie Cope, Customer Service Adviser at Hill House Care Home

Thank you for taking your time to leave us a review! We are glad you felt well cared for with us.

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Review from G S (Resident / Service User) published on 11 August 2020 Submitted via Postal Card
Overall Experience

Hill House is a combination of original and new build accommodation done tastefully, but also fully functional. Two large gardens are available for residents to enjoy the fresh air, flower and shrubs, many planted by the residents themselves. All of the staff at every level are friendly, helpful, attentive and dedicated to ensuring the resident's wellbeing. The diverse activities enable residents to enjoy group interactions. The food menu is very varied and never a disappointment.

Reply from Greta Narbutaityte, Customer Adviser at Hill House Care Home

We really appreciate you taking the time to leave us such lovely comments and kind words, thank you.

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Review from V T (Daughter of Resident) published on 18 May 2020 Submitted via Postal Card
Overall Experience

Our mother was a resident at Hill House, for 18-months. During her time there, we as a family, could not fault the care and attention she received. Her accommodation was spacious, light and airy. On our visits, Mum was always clean and well-groomed. She enjoyed her mealtimes, and the standard of food was excellent. Mum loved the interaction with the staff and enjoyed all the activities that were on offer. We too found all the staff very friendly and caring. The open-door policy in place for visiting was very much appreciated by all of her family. A huge thank you.

Reply from Greta Narbutaityte, Customer Adviser at Hill House Care Home

Thank you for trusting us with your mothers care. We really appreciate the kind comments.

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Review from S H (Resident / Service User) published on 30 March 2020 Submitted via Postal Card
Overall Experience
Very clean and friendly.

Good care home.

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Review from Tracy W (Daughter of Resident) published on 19 February 2020 Submitted via Website
Overall Experience

The nursing care at Hill House is outstanding and staff are warm, friendly and very accommodating. Despite her dementia, my mother is happy and comfortable. The food is very good with a varied menu to suit everyone. There is a wide range of activities such as arts and crafts, musical events, visits from the local nursery and tea parties. When mum was unable to attend the guide dog visit they brought the dog up to her room so she did not miss out. The activities team come and play the guitar and sing to Mum which is such a treat for her and it is lovely to see her smile. The management is very good and it is a comfort to know that Mum is in the best hands.

Reply from Greta Narbutaityte, Customer Adviser at Hill House Care Home

Thank you for trusting us with your mothers care. We are very happy to hear you can feel at ease with your mother in our care.

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Review from Christine R (Daughter of Resident) published on 6 February 2020 Submitted via Website
Overall Experience

The management and staff at Hill House Care home are excellent. Their care and attention towards my father who is a permanent resident and his health issues are exceptional. My father recently struggled with his health, the staff acted immediately requesting an ambulance. This fast action meant he was hospitalised and back on the road to recovery fairly quickly. The carers showed genuine empathy and concern about my father which means so much to him and to me, his daughter. It is this attention to the care they provide that is very reassuring and such an important role. It's wonderful that the management at the home invests time in employing the right people. The carers of my father are the same carers and key workers, they get to know the resident and their needs which provides a two-way relationship. The carers are busy people but they always find time to update family members of important issues, for example, if there is a change in the care plan or a planned event. Thank you to everyone.

Reply from Greta Narbutaityte, Customer Adviser at Hill House Care Home

Thank you for such amazing feedback. We are very glad to hear your father feels well looked after. Please let us know if there is anything else we can do for you or your family.

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Review from A M (Friend of Resident) published on 9 January 2020 Submitted via Postal Card
Overall Experience
This care home feels extremely friendly. Every time I visit, I feel like I am in a nice, warm place, that feel like home.

I love passing by and seeing all the activities that are going on. I love that the activities consist of educational sessions, fun moments and of course, there's music and entertainment. When I see that, it reminds me of a group of friends having fun.

Reply from Greta Narbutaityte, Customer Adviser at Hill House Care Home

Thank you for taking the time to leave your comments. It is always nice to get such lovely feedback.

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Review from A D (Sister of Resident) published on 9 January 2020 Submitted via Postal Card
Overall Experience
We attended the Christmas Party on 17th December 2019. My brother who is a resident spent the evening with us in the dining room. We were treated to a delicious Christmas meal and entertainment.
The kitchen staff and activities team worked very hard to ensure everyone present had a wonderful, festive time. The dining room was beautifully decorated, with festive decorations. The staff were committed to ensuring everyone was comfortable and wanted for nothing.

Well done everyone.

Reply from Greta Narbutaityte, Customer Adviser at Hill House Care Home

Thank you for taking part in our Christmas party. We are very happy to hear you and your family enjoyed yourselves.

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Review from L L (Daughter of Resident) published on 6 January 2020 Submitted via Postal Card
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Staff friendly and efficient.

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No Rating
Review from E J (Wife of Resident) published on 31 October 2019 Submitted via Postal Card
Overall Experience

Very grateful for the care and attention given. My husband enjoyed a 4-hour party, and we were grateful for the way the staff were so kind and for the birthday cake, tea and coffee provided. The room was decorated, and we all had a grand time.

Reply from Greta Narbutaityte, Customer Adviser at Hill House Care Home

Thank you for taking the time to leave your review. We are very delighted to hear you enjoyed the party. Best wishes to your husband.

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Review from S T (Daughter of Resident) published on 10 October 2019 Submitted via Postal Card
Overall Experience
My mother has been a permanent resident here since 9 days ago and is settling in very well. She has a great room with a view over the lovely garden. She said the home has a homely feeling to it and enough room for her personal belongings and small bits of her furniture. The staff are efficient and mostly very chatty and friendly.
I live in Germany and can now go back to Germany with a good feeling that she will be well cared for.

She is very sociable and enjoys the activities on offer and in this short time, has enjoyed 3 love singers who have come to Hill House.

Reply from Greta Narbutaityte, Customer Adviser at Hill House Care Home

Thank you for trusting us with your mother's care, we are very happy to hear, you can feel at ease leaving her in our hands.

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Review from K P (Friend of Resident) published on 10 October 2019 Submitted via Postal Card
Overall Experience

Staff are extremely helpful and friendly. Room and toilet very clean and big enough. Very easy to communicate with everyone.

Reply from Greta Narbutaityte, Customer Adviser at Hill House Care Home

Thank you for your kind words. We really appreciate such lovely feedback.

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Review from Caroline S (Respite Resident) published on 25 September 2019 Submitted via Postal Card
Overall Experience

Love going to the big garden plenty of room for my wheelchair, lovely room and TV. Lots of privacy given to me and always lots of choices especially with food. The staff are excellent very understanding to my needs. Had a very happy stay.

Reply from Greta Narbutaityte, Customer Adviser at Hill House Care Home

Thank you for your praise. We are very happy to hear you enjoyed your stay with us. We hope to see you again in the future.

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Review from Rosalie O (Respite Resident) published on 10 September 2019 Submitted via Postal Card
Overall Experience
For the last three weeks, I have received nothing but kindness from all the staff here. Courtesy and kindness every day make a great difference when you are still feeling weakness and pain, so I say a big thank you to all concerned in helping me to get well.

Thank you.

Reply from Greta Narbutaityte, Customer Adviser at Hill House Care Home

Thank you for your praise. We are very happy to hear you felt looked after. We hope to see again soon!

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Review from D M (Son of Resident) published on 9 September 2019 Submitted via Postal Card
Overall Experience

Good

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (1)

  • 31 Jan 2025Recipient: DMP Healthcare

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