
Hill House is outstanding and staff are warm, friendly and very accommodatingTracy W(Daughter of Resident/Service User)

carers showed genuine empathy and concern about my father which means so muchChristine R(Daughter of Resident/Service User)

I love that the activities consist of educational sessions, fun moments and of course, there's musicA M(Friend of Resident/Service User)

Hill House is outstanding and staff are warm, friendly and very accommodatingTracy W(Daughter of Resident/Service User)

carers showed genuine empathy and concern about my father which means so muchChristine R(Daughter of Resident/Service User)

I love that the activities consist of educational sessions, fun moments and of course, there's musicA M(Friend of Resident/Service User)

Hill House provides nursing, residential and short stay care, as well as residential rehabilitation for the young and old. Hill House is a spacious, elegant eighteenth-century building converted to provide residential and nursing care, for long and short term needs. As well as supporting elderly residents, staff welcome those who are 18 and over and living with a physical disability or neurological condition, such as multiple sclerosis, in need of...
Care Provided by Hill House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen.
The price(s) shown are provided by the care home. Contact Hill House Care Home for full pricing details and T&Cs.
Contact Hill House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- DMP Healthcare
- Private Owned
Person in charge
- Tanja Allan (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Visiting
- The home is open to admissions. The home is open to everyone. Hill House is in a peaceful location surrounded by open spaces. Just a mile away, Aldenham Country Park offers lakeside walks, farm animals, pony rides and even a spot of glamping. Elstree studios are also close by.
Parking
- The home has plenty of parking.
Hill House Care Home Reviews (178)
Hill House Care Home has a Review Score of 9.7 (9.724) out of 10, based on 34 reviews in the last 2 years.
Over all time Hill House Care Home has 178 reviews.
My Granda is in Hill House and every time I visit all the staff are very friendly and welcoming. When I was upset his nurse comforted me and took the time to explain everything. She is exceptional.
Thank you for your kind words and thank you for trusting us with your grandfathers care.
My husband is a resident at Hill House and tells me how wonderful he enjoys his meals there. He says it’s more like a restaurant than a care home and the lovely chef comes to see him regularly. Top chef well done for looking after him so well. I don’t know how you feed so many people with all their different needs.
Thank you for such a lovely review, Betty. We will certainly pass your comments on to the chef.
My mum has been a resident at Hill House for almost 13 years. The care provided, the choice of activities available I cannot fault. Until mum passed away this month, the love, care and attention received were second to none. Mum did things here and went on visits to so many different places, mum was living life again to its fullest. Thank you to everyone at Hill House for all you did for mum over the years.
Thank you for taking the time to leave your review. We are sorry about your loss, but hopefully mum was able to have a peaceful and dignified time towards the end. Please let us know if there is anything else we can do for you or your family to help through such a difficult time.
We enjoy the activities when it is possible for him to join in. Seeing the tots from the nursery and listening to the choir gave us all a boost yesterday. Keep up the good work and thank you all.
Thank you for trusting us with your husbands care. Please let us know if there is anything else we can do for you or your husband.
We thoroughly enjoyed the summer garden party.
The staff are very friendly and very helpful.
My dad finds it difficult to communicate due to Alzheimers but the staff are very understanding.
Thank you to everyone.
Thank you for your review. We have a genuine regard for all of our residents, therefore, it is always nice to hear from family members feeling like their loved one is cared for and looked after.
My mother-in-law was a resident at Hill House for 13 years. She was happy here, enjoyed the various activities on offer and was cared for by the staff very well. She sadly passed away in July but we have been comforted by the many happy memories shared with the staff and manager.
Thank you for taking the time to leave your review, Susan. We are saddened about your mother in laws passing, so we hope you can go away from this feeling like she had the best possible care.
The care I have received whilst I have been here for my short stay has been very good. All the staff and general facilities are excellent.
I would like to come any time again.
Thank you for your praise. We hope to see you again soon.
Some 2 years ago, a considerable update was carried out in the rooms with wet room facilities etc.
She was 98 last week and the staff treat her so well with the utmost dignity.
I cannot praise the whole Bupa operation any higher.
Thank you Ian for such a lovely review. We are delighted to hear your mother is being well looked after and that she can enjoy being a part of our Hill House family. We appreciate you trusting us with her care.
Everybody was respectful and courteous to my father's needs. He was most happy and contented with the level of care and service he received.
A special mention to one lady who made my mother and myself so welcome. She was most helpful and cheerful. Thank you Hill House.
Thank you for taking the time to leave your review. We are very happy to hear you found Hill House helpful. Thank you for trusting us with your fathers care.
I visited my friend who is a resident at Hill House and was overwhelmed of how nice the food is and how polite and welcoming the chef manager is, when he bought me a lovely tray of tea which was presented to an excellent standard. He was so helpful asking how the lunch was and if there’s anything else he can do for us. My friend as well as other people there saying how excellent the food service is and tasty the food is. Well done Hill House.
Thank you for your feedback. We take a lot of pride in our chefs, therefore it is always lovely to hear feedback about the food. It is also delightful to hear that you feel like you friend is well looked after.
I'm happy.
From the start to finish, everything has been above our expectations. Warm welcome. Everything explained. No request seems too much. Attention to detail and a feeling of always taking on board our dad's needs, interests or just individual preferences. At a time when both he and we needed some help, it was provided in abundance and we will always be grateful for the support and care provided. It gave him and us friendship when it was needed most. Thank you.
Thank you for your kind words. We have a genuine regard for all of our residents, therefore it is always nice to hear from family members feeling like their loved one is cared for and looked after.
Wonderful caring nurses and staff. Food was consistently good too. Made my Dad feel very cared for and welcomed. Facilities were always clean and well managed. We are so grateful.
Thank you for your praise, Ben. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for trusting us with your fathers care.
I was made very welcome when I arrived but before when I was assessed I was treated very kindly and with good respect. All the nurses and carers are great, very kind and nothing is too much trouble - they work very hard to make sure you are given the best help possible. The food is delicious and plenty on the plate. I liked the activities instead of staying in the room (fun time exercising and singing etc). All the staff (people) very friendly and my stay was as good as possible).
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
I was invited as I'm a pensioner living alone. Very friendly and comfortable room. Excellent three-course meal and good company of all ages. I was invited by local advertising for people to share Christmas.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
My friend has improved so much during her time here. She praises the staff, loves her bright room and enjoys going in the dining room with others. She says the food is lovely and "I will eat all this." Thank you.
My daughter has enjoyed her say in the home very much.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
No call letting us know Mum's breathing had changed as we could have driven over and been with her.
Management (I think room coordinator) didn't show us any care. Her words were 'She can't stay here'.
Discharged Dad, as we wanted to take him home with us. Not given all his personal medical stuff, we had to go over twice to collect.
As a family, we have never been in this situation. More care was needed.
Thank you for your review of Hill House. We take all comments extremely seriously and are very disappointed to hear that you are unsatisfied with your experience of care at one of our homes. Our residents’ health and wellbeing is our absolute priority. We would like to contact you so that we can...
I am completing this form as a visitor to the care home. The staff and management team have all been very welcoming and accommodating. My mother was very happy there.
Thank you for your review of Hill House Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the staff and management being welcoming and accommodating. We will share your comments with the home manager. The Bupa Customer Care Team.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (1)
- 31 Jan 2025Recipient: DMP Healthcare
Accreditations
There are no accreditations posted yet for Hill House Care Home.
Meet the Team (0)
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