Hill House is outstanding and staff are warm, friendly and very accommodatingTracy W(Daughter of Resident/Service User)
carers showed genuine empathy and concern about my father which means so muchChristine R(Daughter of Resident/Service User)
I love that the activities consist of educational sessions, fun moments and of course, there's musicA M(Friend of Resident/Service User)
Hill House is outstanding and staff are warm, friendly and very accommodatingTracy W(Daughter of Resident/Service User)
carers showed genuine empathy and concern about my father which means so muchChristine R(Daughter of Resident/Service User)
I love that the activities consist of educational sessions, fun moments and of course, there's musicA M(Friend of Resident/Service User)
Hill House provides nursing, residential and short stay care, as well as residential rehabilitation for the young and old. Hill House is a spacious, elegant eighteenth-century building converted to provide residential and nursing care, for long and short term needs. As well as supporting elderly residents, staff welcome those who are 18 and over and living with a physical disability or neurological condition, such as multiple sclerosis, in need of...
Hill House provides nursing, residential and short stay care, as well as residential rehabilitation for the young and old. Hill House is a spacious, elegant eighteenth-century building converted to provide residential and nursing care, for long and short term needs. As well as supporting elderly residents, staff welcome those who are 18 and over and living with a physical disability or neurological condition, such as multiple sclerosis, in need of residential care.
Residents can expect a high standard of care in the midst of a friendly community. With each of their cosy bedrooms, residents can enjoy the convenience of an en suite, and there are lovely views across the gardens and surrounding countryside.
There are lots of places to relax, including the choice of six lounges. Residents can cosy up with a book in the library, use the computer room, or enjoy being pampered in the salon.
The large gardens are especially tranquil because they back onto a small area of woodlands. Within the walled space, residents can stroll along the paths, rest under the pergola, or catch-up with loved ones on the patio.
They want residents to settle in quickly and be happy here. That’s why they help them to hold onto as much independence as possible.
There’s also good food, lots to do, and a warm welcome for friends and family whenever they visit.
The team of activity coordinators plan all sorts of interesting things to do, including those who are less mobile. All activities are tailored to each person's likes and abilities too.
The chef prepares a range of delicious foods, including some family favourites and kosher meals.
Contact Hill House Care Home to confirm what's included and get a personalised quote:
Pricing is subject to an assessment of care needs and the room chosen.
The price(s) shown are provided by the care home. Contact Hill House Care Home for full pricing details and T&Cs.
Hill House Care Home has a Review Score of 9.7 (9.747) out of 10, based on 27 reviews in the last 2 years.
Over all time Hill House Care Home has 177 reviews.
The carers seem very kind and proactive in sorting out activities for the residents. A lovely lady singer comes to entertain. They do arts and crafts with them. I am only a friend who visits so I cannot comment on every aspect of care.
The carers seem very kind and proactive in sorting out activities for the residents. A lovely lady singer comes to entertain. They do arts and crafts with them. I am only a friend who visits so I cannot comment on every aspect of care.
Thank you for your review of Hill House Care Home. We are pleased to hear about your positive experience at the home and appreciate your comments regarding the activities and kindness of the carers. We will share your comments with the home's manager. The Bupa Customer Care Team
This is a lovely home with lovely residents and staff. It's nice to see such happy folk. Also, it looks extremely tidy and clean, which of course is a bonus.
This is a lovely home with lovely residents and staff. It's nice to see such happy folk. Also, it looks extremely tidy and clean, which of course is a bonus.
Thank you for your review of Hill House Care Home. We are pleased to hear that you have had a positive experience at the home and appreciate your comments regarding the staff and residents being happy and lovely. We will share your comments with the home's manager. The Bupa Customer Care Team
I found everything very warm, friendly, clean and comfortable.
I found everything very warm, friendly, clean and comfortable.
Thank you for your review of Hill House Care Home. We are pleased to hear that you have had a positive experience at the home and appreciate your comments regarding finding everything warm, friendly and clean. We will share your comments with the home's manager. The Bupa Customer Care Team
Very good.
Very good.
Thank you for your review of Hill House Care Home. We are happy to hear that you have had a positive experience at the home and appreciate your feedback. We will share your comments with the home's manager. The Bupa Customer Care Team
Many thanks to all the...
Many thanks to all the staff.
Thank you for your review of Hill House Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the care your aunt receives and the support you have been given living in another country. We will share your comments with the home's manager. The Bupa Customer Care Team.
Care very good, staff obliging. Food wasn't always my scene but I was never hungry.
Care very good, staff obliging. Food wasn't always my scene but I was never hungry.
Thank you for your review of Hill House Care Home. We are pleased to hear that you have had a positive experience at the home and appreciate your comments regarding the staff. We will share your comments with the home's manager. The Bupa Customer Care Team.
Although my mother only had a short stay at Hill House, all the staff were wonderful. She was treated with the utmost respect, compassion and dignity by everyone. She, and the family, felt that she was exceptionally well cared for. The staff responded to her needs in a very caring and timely...
Although my mother only had a short stay at Hill House, all the staff were wonderful. She was treated with the utmost respect, compassion and dignity by everyone. She, and the family, felt that she was exceptionally well cared for. The staff responded to her needs in a very caring and timely manner, often responding to her buzzer within 30 seconds. The whole family were made very welcome and the staff at Hill House made her final week relaxed and content with very professional care. Thank you.
Thank you for your review of Hill House Care Home. We are pleased to hear about your positive experience at the home and appreciate your comments regarding the respect, compassion and dignity your mum received while staying in the home. We will share your comments with the home's manager. The Bupa Customer Care Team
Premises very clean and tidy.
Premises very clean and tidy.
Thank you for your review of Hill House Care Home. We are pleased to hear that you have had a positive experience at the home and appreciate your comments regarding the helpfulness of the staff. We will share your comments with the home's manager. The Bupa Customer Care Team.
Staff excellent. Bathroom could be a bit more modern and in a better state of repair. Some disorganisation goes on. People think other people are doing things and they are not, but nothing terribly bad.
Staff excellent. Bathroom could be a bit more modern and in a better state of repair. Some disorganisation goes on. People think other people are doing things and they are not, but nothing terribly bad.
Thank you for your review of Hill House Care Home, we are pleased to hear that you are happy with the staff and the care given here. We appreciate your feedback on the communication here and will share this with the care homes manager to help them continually improve their service. The Bupa Customer Care Team.
The staff were extremely helpful and professional and caring. Thank you.
The staff were extremely helpful and professional and caring. Thank you.
Thank you for your review of Hill House Care Home, we are pleased to hear that you have had a positive experience with the staff at our home. We appreciate your comments and will share this with the care homes manager. The Bupa Customer Care Team.
She helps me to wash and also to bed.
She helps me to wash and also to bed.
Thank you for your review of Hill House Care Home, we are pleased to hear that you are being well cared for in our home. We appreciate your comments on the staff and will share your comments with the care homes manager. The Bupa Customer Care Team.
I come all times of the day - the care is excellent.
I come all times of the day - the care is excellent.
Thank you for your review of Hill House Care Home, we are pleased to hear that you are having positive experiences of the homes while visiting. We appreciate your comments and will share these with the care home's manager. The Bupa Customer Care Team.
Also, showed care and understanding when needed.
Also, showed care and understanding when needed.
Thank you for your review of Hill House, we are pleased to hear that you have had a positive experience of our home. We appreciate your comments on the staff and will share your comments with the care homes manager. The Bupa Customer Care Team.
Very nice care home. Rooms are spacious. Food is varied and well cooked. Staff are very good. All in all Hill House is more like a hotel.
Very nice care home. Rooms are spacious. Food is varied and well cooked. Staff are very good. All in all Hill House is more like a hotel.
Thank you for your review. We are pleased to hear about your positive experience at Hill House and appreciate your comments regarding the rooms, food and staff. We will share these comments with the home's manager. The Bupa Customer Care Team.
My brother lived there for over 5 years until his death. He loved his big room and enjoyed the friendship and great care of all the staff, including the housekeepers. He looked forward to his meal which was always hot and nicely served up. The manager came to each resident every day he was in,...
My brother lived there for over 5 years until his death. He loved his big room and enjoyed the friendship and great care of all the staff, including the housekeepers. He looked forward to his meal which was always hot and nicely served up. The manager came to each resident every day he was in, making sure my brother had all he needed and the room was up to his high standards. My brother said he wished the carers had more time to chat, but they were always so busy. He said he would have liked to be introduced to new male residents, in case they had similar interests, but he only met people in group activities and rarely knew their names. His last years were some of the most secure he had experienced.
Thank you for your review of our care home, we are pleased to hear that your brother has had a positive experience during his stay. We appreciate all your comments on both the home and staff and will share these with the care home's manager. The Bupa Customer Care Team.
Thank you for making him so...
Thank you for making him so comfortable.
Thank you for your review of Hill House, we are pleased to hear that your Dad was looked after well during his stay with us. We appreciate your comments of our staff and glad that your Dad managed to settle in well to the home. We will pass your comments on to the care homes manager, The Bupa Customer Care Team.
Attended a memorial service organised by the home's activity staff. It was a very nice event. Staff were very friendly. Will keep in touch.
Attended a memorial service organised by the home's activity staff. It was a very nice event. Staff were very friendly. Will keep in touch.
Thank you for your review of Hill House, we are glad that you enjoyed the event put on at the home. Thank you for your comments on the staff, we will share you feedback with the home's manager. The Bupa Customer Care Team.
The atmosphere at Hill House is dignified, friendly and supportive. The care to residents is very good.
The atmosphere at Hill House is dignified, friendly and supportive. The care to residents is very good.
Thank you for your review of Hill House care home. We appreciate your comments of the home and glad that you have had a positive experience whilst visiting. The Bupa Customer Care Team
From the moment I arrived and very shortly after my aunt arrived the welcome and service provided especially by the nurse was superb. My aunt only survived 6 days in the care home but she was looked after very well and passed away peacefully. The phone calls from the nurse and aftercare service...
From the moment I arrived and very shortly after my aunt arrived the welcome and service provided especially by the nurse was superb. My aunt only survived 6 days in the care home but she was looked after very well and passed away peacefully. The phone calls from the nurse and aftercare service with me were great and really helped me at a sad time.
Thank you for your review. We are pleased to hear that you have had a positive experience with our care home and appreciate your comments of our staff. We are glad that you were looked after during this sad time, our condolences, The Bupa Customer Care Team.
My late mother was admitted to Hill House care home in September 2014 following a severe stroke, which rendered her totally incapacitated. She remained in Hill Houe until her death in January 2015 and during that time she received excellent, professional and loving care form all the nursing staff...
My late mother was admitted to Hill House care home in September 2014 following a severe stroke, which rendered her totally incapacitated. She remained in Hill Houe until her death in January 2015 and during that time she received excellent, professional and loving care form all the nursing staff and management. Although my mother was too ill to partake of them, a full and varied range of talks, concerts and other activities is arranged by the events team. I enjoy visiting the current residents at least once a week and I have the honour of taking a monthly communion service.
Thank you for your review. We are pleased to hear about your positive experience at Hill House and are glad you are still in touch with the home. We appreciate your comments and will share these with the home's manager.
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