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Hill House Care Home

Elstree Hill South, Elstree, Borehamwood, Hertfordshire WD6 3DE
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Hill House is outstanding and staff are warm, friendly and very accommodatingTracy W(Daughter of Resident/Service User)
Hill House Care Home, Borehamwood
carers showed genuine empathy and concern about my father which means so muchChristine R(Daughter of Resident/Service User)
Hill House Care Home, Borehamwood
I love that the activities consist of educational sessions, fun moments and of course, there's musicA M(Friend of Resident/Service User)
Hill House Care Home, Borehamwood

Hill House provides nursing, residential and short stay care, as well as residential rehabilitation for the young and old. Hill House is a spacious, elegant eighteenth-century building converted to provide residential and nursing care, for long and short term needs. As well as supporting elderly residents, staff welcome those who are 18 and over and living with a physical disability or neurological condition, such as multiple sclerosis, in need of...  

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Care Provided by Hill House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500N/A
Nursing CareFrom £1,650From £1,700

Pricing is subject to an assessment of care needs and the room chosen.

Contact Hill House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Tanja Allan (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (75)

Visiting

  • The home is open to admissions. The home is open to everyone. Hill House is in a peaceful location surrounded by open spaces. Just a mile away, Aldenham Country Park offers lakeside walks, farm animals, pony rides and even a spot of glamping. Elstree studios are also close by.

Parking

  • The home has plenty of parking.

Hill House Care Home Reviews (178)

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9.7

Hill House Care Home has a Review Score of 9.7 (9.724) out of 10, based on 34 reviews in the last 2 years. Over all time Hill House Care Home has 178 reviews.

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Showing 178 reviews matching selected criteria
Review from John A (Regular Volunteer) published on 23 May 2018 Submitted via Postal Card
Overall Experience

My late mother was admitted to Hill House care home in September 2014 following a severe stroke, which rendered her totally incapacitated. She remained in Hill Houe until her death in January 2015 and during that time she received excellent, professional and loving care form all the nursing staff and management. Although my mother was too ill to partake of them, a full and varied range of talks, concerts and other activities is arranged by the events team. I enjoy visiting the current residents at least once a week and I have the honour of taking a monthly communion service.

Reply from Holly McGough, Customer Advisor at Hill House Care Home

Thank you for your review. We are pleased to hear about your positive experience at Hill House and are glad you are still in touch with the home. We appreciate your comments and will share these with the home's manager.

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Review from R J (Resident / Service User) published on 10 May 2018 Submitted via Postal Card
Overall Experience

I find all the staff caring, compassionate and efficient. Nothing is too much trouble. The food is good and varied and there is plenty of choice. The entertainments are also varied and any requests are catered for if possible.

Reply from Natalie Krisman, Customer Service Advisor at Hill House Care Home

I'm pleased that you are happy with the staff, food and entertainments. Thank you for your review.

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Review from David C (Resident / Service User) published on 4 May 2018 Submitted via Postal Card
Overall Experience

Very pleasant stay after operation. Staff friendly and helpful. Would have liked to have seen grab/support bars to shower area to assist my progress in self-help instead of having to shower on a chair.

Reply from Natalie Krisman, Customer Service Adviser at Hill House Care Home

I'm glad that you had a pleasant stay and thank you for your feedback.

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Review from S F (Resident / Service User) published on 30 April 2018 Submitted via Postal Card
Overall Experience

Very helpful and kind.

Reply from Natalie Krisman, Customer Service Adviser at Hill House Care Home

Thank you for your review of Hill House!

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Review from Michael H (Resident / Service User) published on 30 April 2018 Submitted via Postal Card
Overall Experience

I would say that it is good facilities and service for a nursing home and it helped me.

Reply from Natalie Krisman, Customer Service Adviser at Hill House Care Home

Thank you so much for your review and I am really pleased to hear that you have had a positive experience with Hill House.

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Review from R C (Resident / Service User) published on 27 April 2018 Submitted via Postal Card
Overall Experience

Hill House is very good and the standards are excellent.

Reply from Jayne Duck, Customer Service Administrator at Hill House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home.

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Review from Shirley A (Wife of Resident) published on 23 April 2018 Submitted via Postal Card
Overall Experience

My husband is staying here to recuperate after a broken leg operation, very caring and attending staff to get him back to good health ready for re-hab.

Reply from Stephen Rondel, Customer Adviser at Hill House Care Home

Thank you for your review, we are happy to hear your husband is enjoying his stay with us and we hope he goes on to make a full recovery.

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Review from B M M (Mother of Resident) published on 11 April 2018 Submitted via Postal Card
Overall Experience

Six years of good care and support to my son.

Reply from Natalie Krisman, Customer Services Administrator at Hill House Care Home

Thank you for your review and I'm pleased to hear that you had a positive experience with Bupa's Hill House.

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Review from Frances J (Daughter of Resident) published on 11 April 2018 Submitted via Postal Card
Overall Experience

The staff are all without exception caring and considerate. They all genuinely try to do their best for the residents. They also go out of their way to provide entertainments that are requested by the residents. The home is kept very clean and the food provided is varied and individual requirements are well catered for.

Reply from Natalie Krisman, Customer Services Administrator at Hill House Care Home

Thank you for sharing this about Hill House. I'm pleased to hear about your positive experience with out home and the staff there.

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Review from Michael R (Son of Resident) published on 16 March 2018 Submitted via Postal Card
Overall Experience

My mum was in Hill House for 4 months and in that time she has cared for very much. And the nurses and carers were very good. I'm very pleased how my mum was looked after. Many thanks.

Reply from Jayne Duck, Customer services administrator at Hill House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and staff.

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Review from Paul T (Son of Resident) published on 8 March 2018 Submitted via Postal Card
Overall Experience

The staff were very welcoming and helpful to my father when he was recovering from shingles.

Reply from Jayne Duck, Customer services administrator at Hill House Care Home

Thank you for your review. I hope that your father is now fully recovered and enjoying the different things on offer.

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Review from Chris C (Daughter of Resident) published on 23 February 2018 Submitted via Postal Card
Overall Experience

Mum was well looked after by caring friendly staff. She enjoyed taking part in the activities arranged and spending time with other residents. Food is good and well presented.

Reply from Jayne Duck, Customer Services Administrator at Hill House Care Home

Thank you for your review. I'm so glad to hear that your mum was well cared for and enjoyed her time with us.

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Review from Margaret A (Respite Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience
I have many happy memories over several years of holidays here.

Thank you to all the staff for making this possible.

Reply from Jayne Duck, Customer services administrator at Hill House Care Home

Thank you for your review. I'm so glad to hear that you have enjoyed your respite times with us and hope that you will come again for some respite care.

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Review from Joseph O (Husband of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

My wife's room is very nice and the food is excellent. Communication from the management and staff to me is very good. The nursing and care staff are excellent and they have developed a relationship with my wife which is very comforting to her and reassuring for me. All round, a very good home from home. My wife is extremely happy living there.

Reply from Jayne Duck, Customer services administrator at Hill House Care Home

Thank you for your review. I'm so glad to hear that your wife is happy and has a good relationship with the staff, it is the little things that make all the difference like a smile or a little chat. I'm sure it must give you peace of mind knowing that if there was anything then you would be informed or you could go to management and it would be sorted for you.

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Review from Jacky S (Resident / Service User) published on 17 January 2018 Submitted via Postal Card
Overall Experience

I have had respite here 4 times and I find the staff most helpful and friendly. They have got me back on my feet when needed.

The activities are all excellent and I have recommended various friends who have also stayed here.

Reply from Jayne Duck, Customer services administrator at Hill House Care Home

Thank you for your review. I'm so glad that you have enjoyed your stays with us and hope that you will come again for some respite care with us.

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Review from Ann S (Friend of Resident) published on 17 January 2018 Submitted via Postal Card
Overall Experience

Hill House is lovely and clean. The staff are very patient and are very good to the old folk. Kind and caring.

Reply from Jayne Duck, Customer services administrator at Hill House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

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Review from John W (Resident / Service User) published on 12 January 2018 Submitted via Postal Card
Overall Experience
Staff/carers provided great service.

Food was nutritious.

Reply from Jayne Duck, Customer services administrator at Hill House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

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Review from Robert B (Brother of Resident) published on 18 October 2017 Submitted via Postal Card
Overall Experience

My brother suffers from post-polio syndrome and is unable to move, talk and eat or drink normally. Both the carers and the manager have always shown the best of care towards my brother. It is a difficult job which demands patience, special skills and that unselfish care that is needed with severely disabled people.

I am so grateful that I found a care home that has these qualities.

Reply from Jayne Duck, Customer Services Administrator at Hill House Care Home

Thank you for your review. I'm so pleased to hear that your brother is so well cared for. This must give you such peace of mind.

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Review from Barry M (Respite Resident) published on 17 October 2017 Submitted via Postal Card
Overall Experience

I found the home and staff were very helpful and good.

Reply from Jayne Duck, Customer Services Administrator at Hill House Care Home

Thank you for your review. I'm so happy that you enjoyed your stay and hope that you will come again for some respite care.

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Review from Margaret A (Resident / Service User) published on 17 October 2017 Submitted via Postal Card
Overall Experience

I have received good friendly care from all the staff coming into my room.

Reply from Jayne Duck, Customer Services Administrator at Hill House Care Home

Thank you for your review. It is so nice to hear that you are been well cared for in our care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (1)

  • 31 Jan 2025Recipient: DMP Healthcare

Accreditations

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