Submit a Review for Applecroft Nursing Home
Sanctuary Close, River, Dover, CT17 0ER
View full details of Applecroft Nursing HomeLatest Reviews for Applecroft Nursing Home
09 June 2026
Applecroft staff have always been amazing with my mother. Nothing has ever been too much for them. We couldn't of wished for her to be anywhere else. Thank you everyone.
01 June 2026
After viewing many care homes before my mother was admitted, I found Applecroft to be streets ahead. The home is clean, friendly, and very well run. The activities for residents is now superb, just what was needed. The all important communication with the home is excellent.
01 June 2026
I can't thank Applecroft enough for the care they continue to provide for Dad. He is treated with patience, kindness and dignity, and it's difficult to imagine a setting that could meet his needs any better. Management and care staff are clearly passionate about doing what's best for residents, and
communication with us as a family has been outstanding. I wouldn't hesitate to recommend this home to others.
22 May 2026
Very pleased with the cleanliness, caring attitude & support provided, staff are always polite, approachable & helpful.
The happiness of my resident is so important to me. The staff always keep me informed of any issues I need to know which gives me confidence.
15 May 2026
At one stage, my mother had what I have since been advised was faecal matter around her catheter, and she also had tablets remaining in her mouth despite not eating or drinking. I was informed at the time that she had not passed urine for over 24 hours. Following my complaint, her catheter was
checked and it was then discovered to be blocked, which had clearly been the case for a significant period of time. This had not been identified by any member of staff.
In addition to cancer, my mother was suffering from renal failure, making the monitoring of her fluid input and output essential. She also had anal cancer which had severely affected her physically, leaving her doubly incontinent. Despite this, her personal care appeared to be carried out according to a schedule and not in a person centred way.
15 May 2026
My dad has been at applecroft since January and has been very well looked after dad is always clean well fed and happy.
Im able to go to any member of staff if I have any concerns and all the staff from receptionist to carers/nurse and cleaning staff and the chefs are very and helpful nothing is
ever to much trouble .
15 May 2026
My Husband was was made so welcome after a long stay in Hospital
every one has been so wonderful and caring
the food is very good it is wonderful to see him happy the team
are so very good with him
even if he is a bit grumpy sometimes
they know just what to do
thank you all for being
so kind and wonderful
03 April 2026
I really can't fault Applecroft in any way! The staff, food, environment are all absolutely excellent. Everything is is very clean and the residents are kept clean too. It's like a 5 star hotel and not like a nursing/care home! Simply the best!
29 January 2026
My sister has been in Applecroft since late 2023. She was welcomed in after a difficult experience and settled very quickly due to the warm, caring and professional approach of all the team. Over the last 2 years she has lost mobility and cognition has deteriorated. At all times the team has been
there for her, encouraging, thoughtful, vigilant, practical. She is always clean and dressed appropriately. Nursing needs are carefully attended tom as are her care needs. The home is clean and bright and the staff friendly and responsive. We are very happy with her care.
29 January 2026
My husband is well cared for and treated with dignity and respect by all of the staff. If there are any issues, these are usually addressed in a timely fashion. The only area that is disappointing is the activities element. It has always been very limited. There are currently no designated
activities staff, but this situation is hoping to be addressed in the very near future.
29 January 2026
Mum has been at Applecroft since April 2025, she is happy and content, safe and well looked after. The staff are excellent and always welcoming when we visit. We have experienced several other homes on mums journey but Applecroft is by far the nicest environment and most suitable for mums needs. I
am confident mum is in safe hands and well looked after.
29 January 2026
My wife has been resident at Applecroft (discovery unit) since March 2025. She has thrived there after an 'uncomfortable' spell in a previous home and a spell in hospital. She is now settled. She is treated with dignity by a welcoming and consistent staff with a nurse always on duty. As a visitor I
am always welcomed at any time. Applecroft is a clean and well managed nursing home.
29 January 2026
My father worked in care homes his whole working life so found the transition to become a service user with Alzheimer's difficult and confusing. Applecroft took this history into account and through their understanding were able to reduce his challenging behaviours. The home may be basic in
appearance but it's the staff that make this the place the wonderful, person-centered, compassionate and safe home that it is. There has been a culture of openness and transparency from the nursing/care staff. I never met/spoke to anyone in management team.
17 November 2025
Applecroft is an amazing care home. ALL the staff are amazing, they really do treat everyone so well they are always polite and helpful. They really do go above and beyond, I could write a million reviews on the last two years my nan has been there and they would all be amazing.
17 July 2025
Dad has been in Applecroft for the past few months. His care has been impeccable. The staff cannot do enough. It really is a home from home. I could not rate it high enough. Applecroft do not change.
16 April 2025
My father has vascular dementia and alzheimers. He was at the care home for a matter of weeks before being readmitted to hospital. Although his room was relatively nice, the floor he was on was frankly unwelcoming and depressing. The communal area was practically empty, with hard-backed chairs along
the wall, a TV, a poor assortment of old games in a dresser and little else. The food was extremely poor and there seemed to be little for residents to do. He was bored, unengaged and anxious, and having visited several homes, I'm not surprised given the atmosphere (or lack of it) on his ward at Applecroft. We were astonished at the cost compared to other homes given the apparent lack of provision. In fairness, I spoke to a couple of friendly members of staff but our overall impression of the space was very poor, especially in comparison to other homes.
07 April 2025
It takes a while to find the right place but eventually we found Discovery in Applecroft Care Home. My thanks to all who welcomed my wife and understanding the complex needs of Fronto temporal dementia. She was loved from the minute she walked through the door.
The care in Discovery is phenomenal
and all of the Carers approach their care with dignity and an empathy for each individual. This care in Discovery is an example to others to follow where the team were ably led by two Nursing brothers - Thank you -- but this environment was created by the two ladies who share an office -- Thank you . There are diamonds out there in the Care system and Discovery is one .
19 March 2025
I / We cannot thank the staff in Discovery enough. The phenomenal care from the staff to my Mum meant that her last few months were comfortable & safe.
The incredible brother nurse team saved me! Their time, understanding, patience & empathy when Mum was at EOL I will never forget. They supported
us all until the very end & when Mum finally passed they continued to support along with the fantastic team of care staff who were also affected by Mums passing.
I cannot recommend Discovery enough! The level of complex need is high however the care, tolerance & kindness is insurmountable.
Thank you from us all
17 July 2024
My mother has been a resident of this home for nearly 5 years.
I am very pleased with the care and attention she gets.
Starting from the manager through the nursing staff, cooks maintenance people, everyone who works here.
All my mum's needs are seen to and met with care and consideration.
The
staff are always welcoming when I visit which is every week and I am always informed of any changes to my mum's care or health.
I would recommend this home to anyone looking to find a home for a family member.
09 July 2024
My dad has been a resident at Applecroft for a year now and we are really happy we chose Applecroft for him. We had heard really good reports of it from friends who had family that have been there or still are. At his previous home, we were restricted to as and when we were allowed to visit him
which we didn't like. We liked the fact that from the start we were told you can come anytime you like. I think this speaks volumes that they don't have anything to hide and are consistent in their care for everyone who lives there. Everyone is always so welcoming when you enter You can see they work well together. It is the hardest job in the world, and I admire them all so much. The carers work really hard and are always so kind to Dad. Always have a smile for him, and nothing is too much trouble. I work in the medical profession and the place is spotless, and again, anytime we needed to contact his GP or query his meds the staff have always stepped in and helped us.
Thanks again to all there.
Latest Reviews for Applecroft Nursing Home
09 June 2026
Applecroft staff have always been amazing with my mother. Nothing has ever been too much for them. We couldn't of wished for her to be anywhere else. Thank you everyone.
01 June 2026
After viewing many care homes before my mother was admitted, I found Applecroft to be streets ahead. The home is clean, friendly, and very well run. The activities for residents is now superb, just what was needed. The all important communication with the home is excellent.
01 June 2026
I can't thank Applecroft enough for the care they continue to provide for Dad. He is treated with patience, kindness and dignity, and it's difficult to imagine a setting that could meet his needs any better. Management and care staff are clearly passionate about doing what's best for residents, and
communication with us as a family has been outstanding. I wouldn't hesitate to recommend this home to others.
22 May 2026
Very pleased with the cleanliness, caring attitude & support provided, staff are always polite, approachable & helpful.
The happiness of my resident is so important to me. The staff always keep me informed of any issues I need to know which gives me confidence.
15 May 2026
At one stage, my mother had what I have since been advised was faecal matter around her catheter, and she also had tablets remaining in her mouth despite not eating or drinking. I was informed at the time that she had not passed urine for over 24 hours. Following my complaint, her catheter was
checked and it was then discovered to be blocked, which had clearly been the case for a significant period of time. This had not been identified by any member of staff.
In addition to cancer, my mother was suffering from renal failure, making the monitoring of her fluid input and output essential. She also had anal cancer which had severely affected her physically, leaving her doubly incontinent. Despite this, her personal care appeared to be carried out according to a schedule and not in a person centred way.
15 May 2026
My dad has been at applecroft since January and has been very well looked after dad is always clean well fed and happy.
Im able to go to any member of staff if I have any concerns and all the staff from receptionist to carers/nurse and cleaning staff and the chefs are very and helpful nothing is
ever to much trouble .
15 May 2026
My Husband was was made so welcome after a long stay in Hospital
every one has been so wonderful and caring
the food is very good it is wonderful to see him happy the team
are so very good with him
even if he is a bit grumpy sometimes
they know just what to do
thank you all for being
so kind and wonderful
03 April 2026
I really can't fault Applecroft in any way! The staff, food, environment are all absolutely excellent. Everything is is very clean and the residents are kept clean too. It's like a 5 star hotel and not like a nursing/care home! Simply the best!
29 January 2026
My sister has been in Applecroft since late 2023. She was welcomed in after a difficult experience and settled very quickly due to the warm, caring and professional approach of all the team. Over the last 2 years she has lost mobility and cognition has deteriorated. At all times the team has been
there for her, encouraging, thoughtful, vigilant, practical. She is always clean and dressed appropriately. Nursing needs are carefully attended tom as are her care needs. The home is clean and bright and the staff friendly and responsive. We are very happy with her care.
29 January 2026
My husband is well cared for and treated with dignity and respect by all of the staff. If there are any issues, these are usually addressed in a timely fashion. The only area that is disappointing is the activities element. It has always been very limited. There are currently no designated
activities staff, but this situation is hoping to be addressed in the very near future.
29 January 2026
Mum has been at Applecroft since April 2025, she is happy and content, safe and well looked after. The staff are excellent and always welcoming when we visit. We have experienced several other homes on mums journey but Applecroft is by far the nicest environment and most suitable for mums needs. I
am confident mum is in safe hands and well looked after.
29 January 2026
My wife has been resident at Applecroft (discovery unit) since March 2025. She has thrived there after an 'uncomfortable' spell in a previous home and a spell in hospital. She is now settled. She is treated with dignity by a welcoming and consistent staff with a nurse always on duty. As a visitor I
am always welcomed at any time. Applecroft is a clean and well managed nursing home.
29 January 2026
My father worked in care homes his whole working life so found the transition to become a service user with Alzheimer's difficult and confusing. Applecroft took this history into account and through their understanding were able to reduce his challenging behaviours. The home may be basic in
appearance but it's the staff that make this the place the wonderful, person-centered, compassionate and safe home that it is. There has been a culture of openness and transparency from the nursing/care staff. I never met/spoke to anyone in management team.
17 November 2025
Applecroft is an amazing care home. ALL the staff are amazing, they really do treat everyone so well they are always polite and helpful. They really do go above and beyond, I could write a million reviews on the last two years my nan has been there and they would all be amazing.
17 July 2025
Dad has been in Applecroft for the past few months. His care has been impeccable. The staff cannot do enough. It really is a home from home. I could not rate it high enough. Applecroft do not change.
16 April 2025
My father has vascular dementia and alzheimers. He was at the care home for a matter of weeks before being readmitted to hospital. Although his room was relatively nice, the floor he was on was frankly unwelcoming and depressing. The communal area was practically empty, with hard-backed chairs along
the wall, a TV, a poor assortment of old games in a dresser and little else. The food was extremely poor and there seemed to be little for residents to do. He was bored, unengaged and anxious, and having visited several homes, I'm not surprised given the atmosphere (or lack of it) on his ward at Applecroft. We were astonished at the cost compared to other homes given the apparent lack of provision. In fairness, I spoke to a couple of friendly members of staff but our overall impression of the space was very poor, especially in comparison to other homes.
07 April 2025
It takes a while to find the right place but eventually we found Discovery in Applecroft Care Home. My thanks to all who welcomed my wife and understanding the complex needs of Fronto temporal dementia. She was loved from the minute she walked through the door.
The care in Discovery is phenomenal
and all of the Carers approach their care with dignity and an empathy for each individual. This care in Discovery is an example to others to follow where the team were ably led by two Nursing brothers - Thank you -- but this environment was created by the two ladies who share an office -- Thank you . There are diamonds out there in the Care system and Discovery is one .
19 March 2025
I / We cannot thank the staff in Discovery enough. The phenomenal care from the staff to my Mum meant that her last few months were comfortable & safe.
The incredible brother nurse team saved me! Their time, understanding, patience & empathy when Mum was at EOL I will never forget. They supported
us all until the very end & when Mum finally passed they continued to support along with the fantastic team of care staff who were also affected by Mums passing.
I cannot recommend Discovery enough! The level of complex need is high however the care, tolerance & kindness is insurmountable.
Thank you from us all
17 July 2024
My mother has been a resident of this home for nearly 5 years.
I am very pleased with the care and attention she gets.
Starting from the manager through the nursing staff, cooks maintenance people, everyone who works here.
All my mum's needs are seen to and met with care and consideration.
The
staff are always welcoming when I visit which is every week and I am always informed of any changes to my mum's care or health.
I would recommend this home to anyone looking to find a home for a family member.
09 July 2024
My dad has been a resident at Applecroft for a year now and we are really happy we chose Applecroft for him. We had heard really good reports of it from friends who had family that have been there or still are. At his previous home, we were restricted to as and when we were allowed to visit him
which we didn't like. We liked the fact that from the start we were told you can come anytime you like. I think this speaks volumes that they don't have anything to hide and are consistent in their care for everyone who lives there. Everyone is always so welcoming when you enter You can see they work well together. It is the hardest job in the world, and I admire them all so much. The carers work really hard and are always so kind to Dad. Always have a smile for him, and nothing is too much trouble. I work in the medical profession and the place is spotless, and again, anytime we needed to contact his GP or query his meds the staff have always stepped in and helped us.
Thanks again to all there.